Define the overall vision, goals, and objectives of programs, develop strategic roadmaps, and ensure that all initiatives align with the organization’s mission and long-term plans. Oversee program design, frameworks, timelines, and milestones to drive effective program execution. Lead and manage teams: Responsible for leading and managing teams, both onshore and offshore, to ensure successful project delivery and client satisfaction. Drive innovation and technology: The role involves driving innovation and leveraging technology to enhance the Guidewire platform and services. Customer success: Committed to customer success, ensuring that Guidewire's products and services meet the needs of its clients. Continuous improvement: The Program Director is expected to contribute to the continuous improvement of Guidewire's processes and services. Collaboration and teamwork: The role emphasizes collaboration and teamwork, with the Program Director working closely with other team members and stakeholders. Flexibility and adaptability: Must be flexible and adaptable to respond to changing market conditions and client needs. Identifying potential risks and implementing mitigation strategies is essential. Program Directors track program progress using key performance indicators (KPIs), evaluate outcomes, and make data-driven adjustments to optimize results. Certification – Nice to have - Guidewire Certifications - Insurance Domain Certifications - Project Management Certification - PMP At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

Your career in healthcare made personal At Medibank we’ve recently unified our health services under one brand – Amplar Health. With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health. The opportunity We’re looking for an experienced Program Dietitian to join our Preventative Health Operations team, delivering virtual care across Medibank’s Type 2 Diabetes and Better Me, Better Knee programs. This role focuses on supporting participants through structured, evidence‑based programs designed to achieve sustainable weight loss and improved long‑term health outcomes. You’ll deliver care 100% virtually via phone and video, working closely with participants over time and supported by a strong multidisciplinary team. What you’ll be doing - Delivering virtual dietetic care via phone and video consultations - Providing intensive health coaching and behaviour change support - Supporting participants across our Medibank Type 2 Diabetes and Better Me, Better Knee programs - Working with a range of evidence- based dietary approaches, including: - Meal replacements as part of a very low energy / very low calorie diet - Higher protein, reduced carbohydrates diets - Managing a structured participant caseload, in line with service delivery guidelines - Completing initial assessments, progress appointments and timely and accurate clinical documentation - Balancing meaningful participant conversations with clear KPIs and program requirements About you You’re a Dietitian who is passionate about coaching, behaviour change and preventative health. You’ll bring: - Accredited Practising Dietitian (APD) status - Minimum 5 years’ experience in chronic disease management, weight management or preventative health programs - Strong experience in health coaching and behaviour change, ideally within structured programs - Exposure to very low energy diets, meal replacements and/or bariatric pathways - Background in private practice, private clinics or community‑based care (hospital‑only experience may be less suited) - Strong time management skills and comfort working within service delivery guidelines - Confidence delivering care via phone and video consultations - Reliable home setup, including a private workspace to maintain client privacy and internet speeds of 50 Mbps upload / 20 Mbps download Why join Amplar Health? - Purpose‑led work supporting preventative health at scale - Fully virtual role — no travel required - Supportive clinical leadership and regular team connection - Structured programs with time allocated for consults and admin - Be part of a growing, innovative area of healthcare Perks & benefits - Private Health Insurance subsidy of up to 35%, plus discounts on Travel, Life and Pet Insurance - Access to internal training modules and regular professional development sessions - A range of wellbeing and health programs, including Feel Good grants, wellbeing hub, EAP and online fitness classes - Access to rewards and discounts across attractions, cinema, hotels and more Learn more about Amplar Health at https://amplarhealth.com.au Be Yourself. Belong Here We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger. We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers. Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing. If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser) Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence. Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work

Description Business Title: Associate Manager, Program Operations Location: Remote (candidates located in Saint Louis or Kansas City Missouri / Mid Central Region strongly preferred) Ready to make a difference? The Associate Manager, Program Operations is a leadership role within ICF’s Energy Efficiency Division, responsible for managing program operations across Missouri and Kansas for the multiple utility portfolios. This position works with a cross-functional team, including program management, outreach, technical, and marketing personnel, and plays a central role in project delivery, strategy development, and market expansion. They will oversee a team of direct reports (primarily Operation Specialists) and work closely with regional leadership to ensure consistent, high-quality client delivery. This role supports the development of a holistic strategy across multiple portfolios, optimizes staffing based on workload fluctuations, and establishes best practices for core programmatic functions such as performance tracking, project reviews, and client deliverables. They will work with the regional operations manager, client portfolio leads, residential and commercial Program Managers, and the broader regional team to develop and deliver a holistic strategy and consistent client delivery. The role will also coordinate across multiple large portfolios, leverage regional staff based on fluctuating workloads, and develop best practices for programmatic functions such as project reviews, performance tracking, client deliverables, and project startup activities. Why you will love working here: - Quality of life: Flexible workplace arrangements, work-life balance, employee wellbeing programs - Investment in the community: Donation matching, volunteer opportunities - Investment in you: Education Reimbursement, Retirement Planning, 401k matching, Mentorship Programs, Free access to professional development resources such LinkedIn Learning - Any many, many more *Ask your recruiter for more details! What you would be doing: - Direct the quality and performance of the team responsible for the following tasks: - Timely and accurate project reviews. - Coordination of regular program-level deliverables (weekly reports, forecasting, etc.), working with project managers to add qualitative information and portfolio lead for final quality review - Compile/verify forecasts reports - Track contractual Key Performance Indicators (KPIs) and coordinate with portfolio manager on any necessary corrective action plans - Support internal and external team meetings by prepping and pulling quantitative data, coordinating with project managers on qualitative inputs, coordinating with portfolio lead on agenda, hosting meeting, and documenting action items - Coordination with rebate processing team to ensure all incentives are processed. Ensure timely customer and subcontractor payments. - Generate accurate and polished deliverables for all regulatory filings, reports, and presentations. - Coordinate with portfolio manager for final inputs and approvals. - Maintain and update shared files, resources and program documents to ensure all program staff has access to latest versions of materials. - Coordinate with program managers to develop and maintain portfolio-level performance forecasts and trend analysis. - Maintain business workflow documents and keep process guides updated. - Draft/compile program awards for clients. Coordinate with marketing to oversee accurate program promotions and information. - Manage operations for the implementation of the Missouri portfolio(s), responsible for the following tasks: - Ensure that the programs are performing as expected and explain forecasted variances. - Collaborate with program managers to ensure all activities related to quality program delivery are executed. - Present performance metrics to internal and external stakeholders. - Review and approve large projects in a timely manner and with high attention to detail. - IT/reporting coordination, assisting with JIRA ticketing when necessary. - Field requests from subcontractors. - Assist with monthly data verification. - Coordinate regularly with internal team members (such as engineers and energy analysts) to ensure standard operating procedures are followed. - Conduct final desk reviews/approvals of projects over a certain incentive threshold. - Manage bandwidth of team and adjust staffing strategies as needed. Skills you’ll be using: - Leading and supporting teams to deliver high‑quality energy efficiency programs - Managing program performance, reporting, and quality reviews across multiple projects - Analyzing data and trends to inform forecasts, decisions, and client updates (strong Excel skills) - Communicating effectively with internal teams, utility clients, and external partners - Improving processes, workflows, and documentation to drive consistency and efficiency - Managing projects with strong attention to detail, timelines, and deliverables - Handling staffing, performance, and coaching needs to support a positive team environment - Working with integrity and professionalism, including responsible handling of confidential information What we need you to have (minimum qualifications): - Bachelor’s degree (or applicants can substitute one year of related experience for one year of education) - 3+ years experience supporting or managing utility energy efficiency or demand‑side management programs and/or related experience Preferred Qualifications (what we would like you to have): - Knowledge of the utility market (specifically energy efficiency, demand response, and distributed energy resource programs and markets) - Certifications related to operational excellence (PMP, Six Sigma, etc.) and/or industry specific certificates (LEED, BPI, RESNET, etc.) - Project management experience - Experience with Power BI (or similar data visualization tool) Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $73,738.00 - $125,354.00 Missouri Remote Office (MO99)

About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you. The Team: Upstart’s Technical Program Manager team is responsible for driving execution of the company’s most critical engineering initiatives. The TPMs operate at the intersection of product and engineering, delivering complex business outcomes that span multiple teams and systems. Current focus areas include 1/ improving engineering velocity through platformization and reducing system complexity, 2/ strengthening org-wide operational excellence, and 3/ increasing Upstart’s ML advantage by streamlining data evaluation and productization. As a Principal TPM at Upstart, you will operate as a force-multiplier in ambiguous problem spaces by bringing structure, clarity, and momentum to initiatives that would otherwise stall. Successful TPMs demonstrate a relentless sense of ownership over outcomes and can flex both strong technical and product judgement. In addition to delivering programs, you will shape how the organization executes at scale by influencing how we plan, prioritize, and deliver work. How you’ll make an impact - Own system-level outcomes, ensuring initiatives deliver measurable business value instead of just ticking off feature completion checkboxes - Bring clarity to ambiguity by aligning goals, defining milestones, translating high-level designs into actionable implementation details, and ensuring cross-team dependencies are clearly understood - Proactively identify and mitigate critical risks early to de-risk delivery before failure happens - Drive critical decisions by surfacing tradeoffs, clarifying priorities, and aligning stakeholders on a path forward - Create and maintain a single, trusted view of program health to provide stakeholders at all levels with insights into progress, risks, and changes - Partner with engineering and product leaders to balance feature delivery with long-term system scalability, reliability, and maintainability Minimum Qualifications - BA/BS in Computer Science, Engineering, Mathematics, or a related technical field, or equivalent practical experience - 8+ years of technical program management, product management or related experience in a software engineering environment - Experience leading large-scale, cross-functional programs spanning multiple engineering teams and systems - Experience leading complex technical initiatives from concept through launch, including defining scope, success metrics, and execution strategy - Experience working on distributed systems, service-oriented architectures, and system design at scale Preferred Qualifications - Strong judgment and prioritization skills; able to navigate trade-offs with confidence and clarity across both technical and business domains. - Excellent written and verbal communication skills; able to explain complex technical topics to diverse audiences - Track record of driving adoption of new processes, tools, or engineering standards across entire organizations - Proven ability to influence senior and executive stakeholders on ambiguous, high-impact initiatives - Experience increasing engineering velocity by driving improvements in tooling, automation, or AI-based solutions Position location This role is available in the following locations: Remote Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S or Canada (outside of Quebec) but are expected to spend high quality time in-person collaborating via regular onsites and in-person meetings. The onsite cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. #LI-REMOTE At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Base Salary Range $187,900—$260,000 USD What you'll love At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect: - Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly - Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year - Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees - Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose - Health Savings Account contributions from Upstart for eligible plans - Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage - Paid time off, sick and safe time, and company holidays - Paid family and parental leave to support caregiving and major life moments - Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving - Employee Assistance Program (EAP) offering mental health support and life-centered resources - Financial wellness resources, including access to financial planning tools and a financial concierge service - Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you - Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from - Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs) - Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!). Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com https://www.upstart.com/candidate_privacy_policy