Senior eCommerce Manager Location: Remote United States Department Marketing Employment Type Full Time Location Remote Workplace type Fully remote Compensation $125,000 - $130,000 / year Job Description: At Thorne, we work to deliver high-quality, science-backed solutions to empower individuals to take a proactive approach to their well-being. Each day begins with a mission to help others discover and achieve their best health. We count on our team members to challenge and push the boundaries to make that happen. At Thorne, you’ll be joining a team of more than 750 passionate individuals committed to our cause of providing superior health solutions at every age and life stage. The Senior eCommerce Manager is responsible for driving growth of Thorne’s eCommerce channel through the effective execution and continuous optimization of the digital experience, experimentation strategy, and content performance. This role supports performance metrics and manages initiatives that improve conversion and discoverability. RESPONSIBILITIES - Support eCommerce strategy and manage site operations to drive revenue growth and customer engagement on thorne.com, while owning the optimization roadmap across CRO, SEO/AEO and personalization, including experiment tracking and prioritization. - Oversee content implementation, including new content, updates, product launches, and personalization, ensuring scalability, consistency, and brand alignment. - Lead testing and optimization across core site pages landing experiences, and user flows (A/B testing and personalization). - Drive SEO and AEO execution, including on-page optimization, internal linking, technical hygiene, and content structure, as well as ongoing monitoring of AEO visibility, prompt performance and emerging trends to inform optimization strategies. - Partner cross-functionally to optimize how content is created and surfaced; ensure site functionality, UX, and enhancements align with best practices. - Support the implementation and expansion of personalization capabilities across the site and other growth channels (CRM/email). - Collect and synthesize site feedback (UI/UX, CRO, bugs) and insights from internal teams and external partners (agencies, technology providers), prioritizing opportunities for optimization and execution. - Analyze site, user behavior, and search performance to identify opportunities and deliver data-driven recommendations. - Stay informed on industry trends, competitive landscape, and emerging search/AI developments. WHAT YOU NEED - Bachelor's degree; preferably in a related field - Minimum of 4–6 years of experience in eCommerce, digital marketing, or a related field - Proven experience managing an eCommerce platform (e.g., Shopify, Salesforce Commerce Cloud, etc.) - Strong experience with CRO, testing frameworks, and analytics tools - Strong analytical skills with experience using tools like Google Analytics, Adobe Analytics, or similar - Experience in content management systems (CMS) and personalization tools - Comfort with evolving technology stacks and architectures; ability to adapt quickly to new tools, integrations, and platform changes - Hands-on experience with SEO (on-page, technical, and content-driven strategies) - Familiarity with AEO concepts and evolving LLM search paradigms (AI search, structured data) - Ability to translate data into actionable insights and experiments - Strong cross-functional leadership skills - Balance of strategic thinking and hands-on execution WHAT WE OFFER - Competitive compensation - 100% company-paid medical, dental, and vision insurance coverage for employees - Company-paid short- and long-term disability insurance - Company- paid life insurance - 401k plan with employer matching contributions up to 4% - Gym membership reimbursement - Monthly allowance of Thorne supplements - Paid time off, volunteer time off and holiday leave - Training, professional development, and career growth opportunities About Thorne We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake. Thorne is the leader in science-backed health and wellness solutions committed to helping individuals live healthier longer. As the top recommended clinical brand by healthcare practitioners, Thorne offers a comprehensive range of products including nutritional supplements and health tests designed to meet the unique needs of individuals at every stage of life. Founded in 1984, Thorne products are formulated with the highest-quality ingredients, supported by clinical research, and rigorously tested to ensure purity, potency, and efficacy. Thorne is trusted by 47,000+ health-care professionals, thousands of professional athletes, more than 100 professional sports teams, multiple U.S. National Teams, and more than five million consumers.

Role: E-commerce Advisor Hours: 37.5 per week, shifts across 5 of 7 days (currently Monday - Friday; some weekends maybe in future) Reports to: Customer Services Team Leader   ClearCourse is growing fast — and we’re looking for an Ecommerce Advisor to join our dynamic customer services team. In this role, you’ll be the voice of the company, helping our customers get the very best from our products while delivering an excellent, personalised experience.   You’ll not only resolve customer queries across phone, email, and live chat but also act as a trusted ecommerce partner — advising on best practices and spotting opportunities to retain and grow business relationships. What You’ll Do   - Handle inbound customer queries via phone, email, and live chat - Provide personalised support across our ecommerce products and services - Help customers resolve issues quickly and effectively - Offer advice on ecommerce best practices to support customer success - Proactively identify opportunities to upsell and retain customers - Manage inbound cancellation requests, using questioning and retention tools to retain business - Promote ClearCourse as a trusted partner by delivering exceptional customer service What We’re Looking For   - A positive, proactive personality with great communication skills - Strong interpersonal skills — confident over the phone and in writing - Experience probing, questioning, and influencing to solve problems - Call centre experience desirable, but not essential - Knowledge of websites & ecommerce, with HTML/CSS a bonus Why Join Us?   - Competitive salary + benefits - 25 days holiday + your birthday off - Private medical insurance (Bupa) & health cash plan - Life assurance & income protection - Enhanced parental leave & family wellbeing support - Perkbox discounts & perks - Generous pension contributions - Hybrid working model (remote flexibility)   If you love helping customers succeed, thrive in problem-solving, and want to grow your career in a fast-paced ecommerce environment — we’d love to hear from you.   Apply today and help shape the ClearCourse customer experience.

【 About the company 】 At Tomofun, we LOVE pets and technology. Our vision is to bring joy and innovation to every pet lover in the world. We are pioneers in the pet tech industry. Our debut product, Furbo - the world's first AIoT treat-tossing pet camera, is the #1 bestseller on Amazon in 15 countries, including the US, UK, and JP and have millions of users in 133 countries. In 2019, we launched an AI-powered subscription service, the Furbo Pet Nanny, which sends smart alerts to our users to notify them to check on the safety of their furbabies when they are home alone. Since the launch of Furbo Pet Nanny, we have saved hundreds of pets' lives and are continuing to innovate and develop new features with our state-of-the-art technology. The learning curve is steep. But the work is exhilarating. Tomofun is on the cusp of a pet-tech boom and we’re looking for smart, innovative thinkers who aspire to incredible things. > Know more about us: furbo.com | LinkedIn | Medium Tech Blog 【About The Role】 We’re looking for an Amazon Marketplace Freelancer to support day-to-day execution across our North America Amazon business (US, CA, MX). This role is focused on hands-on account support, campaign maintenance, and listing updates—not high-level strategy ownership. You’ll work closely with the Amazon Marketing Manager and broader team to help keep campaigns running efficiently, listings up to date, and performance on track. This is a detail-oriented, execution-heavy role ideal for someone who enjoys working directly in Seller Central and ad platforms. 【What You’ll Do】 Listing & Content Management - Update and troubleshoot product listings (images, bullets, A+ content) - Coordinate uploads for new assets (A+, Brand Story, images) - Monitor listings for errors or suppression issues Promotions & Catalog Management - Set up coupons, deals, and basic promotions - Create bundles and support catalog updates - Track Buy Box ownership and flag issues Keyword & Market Research - Conduct keyword research using Helium 10 - Support ongoing keyword expansion and optimization Reporting & Maintenance - Pull basic performance reports (ads + listing health) - Support pricing and promotions tracking - Monitor reviews and flag trends or issues General Support - Submit and manage Seller Central cases - Assist with audits (reviews, PDP checks, account health) - Support ad hoc projects and testing initiatives Amazon DSP (Execution Support) - Manage daily/weekly budget setup - Implement and maintain dayparting schedules based on the provided strategy - Upload and manage creative assets across campaigns - Launch and pause line items as directed - Support frequency cap updates and basic campaign settings changes 【 Who You Are 】 - 1–3+ years of hands-on Amazon Seller Central experience - Experience with Sponsored Products / Sponsored Brands campaigns - Familiarity with Helium 10 (or similar tools) - Strong attention to detail and ability to execute consistently - Comfortable working in a fast-paced, changing environment - Comfortable with fully remote, work-from-home position #LI-REMOTE

• Manage daily Shopify store operations, including product listings, catalog updates, and backend maintenance • Oversee customer service workflows and ensure timely resolution of issues • Handle inventory tracking, forecasting, and coordination with suppliers • Manage purchase orders (POs), supplier communications, and shipment tracking • Coordinate with vendors to ensure stock availability and timely fulfillment • Build and maintain dashboards to track performance (sales, inventory, CAC, etc.) • Analyze business data and translate insights into actionable improvements • Maintain records of invoices, expenses, and basic bookkeeping tasks • Support financial tracking and reporting accuracy • Assist in onboarding new tools, software, and marketplaces • Support wholesale lead generation and management • Collaborate across marketing, SEO, and media buying initiatives • Identify operational inefficiencies and implement scalable systems • Own internal organization, documentation, and workflow optimization