• Design and develop step-by-step platform documentation covering configuration, admin console usage, and operational workflows. • Create role-based documentation for Admin, Operations, and Business users. • Produce short (2–5 minute), engaging training videos using screen recordings, callouts, and light animation. • Develop and structure role-based learning paths including quick-start guides and detailed reference materials. • Maintain and update content in line with product feature releases and enhancements. • Collaborate with product, engineering, and support teams to ensure accuracy and completeness of content. • Track documentation and content tasks using Azure DevOps aligned with sprint cycles and releases. • Manage and organize content within knowledge bases and learning platforms. • Ensure content follows localization requirements and accessibility standards.

Buscamos un/a Field Service Technician para brindar soporte técnico de segundo nivel en la unidad de Transfusión, con cubrimiento a nivel Latinoamérica. Esta posición es clave para asegurar la correcta instalación, soporte y entrenamiento técnico de nuestros equipos y distribuidores en la región. Responsabilidades principales: • Soporte técnico de segundo nivel en soluciones de Transfusión • Instalación inicial de equipos y acompañamiento técnico a distribuidores • Entrenamiento técnico y gestión de escalaciones • Coordinación con equipos internos y stakeholders regionales Requisitos: • Formación académica: Ingeniería Biomédica, Electrónica, Tecnología Médica o carrera afín • Experiencia: Mínimo 3 años en roles similares dentro de la industria de dispositivos médicos • Idiomas: Inglés intermedio–avanzado (B2) • Disponibilidad para viajar frecuentemente por Latinoamérica #Werfen #LI-PROMOTED #LI-Remote $1 - $2 a month

Are you ready to power the future? At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. Location: Preferred in person within Roseville CA, Open to Remote candidates Please note - This will be an ongoing contract opportunity Duties and Responsibilities: - Answer inbound calls to troubleshoot SolarEdge products (including, but not limited to, battery, BUI, Energy Hub and Commercial products) - Follow up with customers via phone or email as needed to ensure 100% satisfaction - Schedule calls when needed for a better customer experience while remaining organized - Attend weekly training’s specific to the Subject Matter Expert team - Remain up to date on all new issues and trends relating to these product lines - Process RMA’s for damaged or faulty hardware - Maintain open case load to ensure fast response times to customers - Solve technical issues with a higher level of permissions on internal software and tools - Review and escalate any trends found with our products to the Tier–II team - Enforce standards of high quality, written and verbal communications to our customers - SREC and Grid Services Requirements - Spanish speaking is required. - AA or technical degree or equivalent professional training preferred. - Two years’ experience in a support center (call center) environment, technical helpline and/or remote support services. - One year solar industry experience highly preferred, but not required. - Experience with solar electric products and National Electric Code (NEC) is helpful. - Ability to stay calm and demonstrate effective time management in a high stress environment. - Strong typing experience. - Exceptional listening and questioning skills. - Outstanding verbal and written communications skills. - Ability to multitask in a very fast-paced environment. FAIR PAY & A JUST WORKPLACE At SolarEdge, we are committed to fair, transparent pay and we strive to provide competitive, market-informed compensation. The pay range for this position in California at the start of employment is expected to be between $19 - $23 per hour. It is anticipated that most qualified candidates will fall near the middle of this range. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Even more importantly, please note that salary is only one component of total compensation at SolarEdge. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. Our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that SolarEdge has to offer! SolarEdge proudly seeks to build a richly diverse workforce by hiring people with a diversity of thoughts, identities, perspectives, and experiences that help advance the difference we make for consumers, and by ensuring our people experience equity and inclusion in their work lives. We encourage members of traditionally underrepresented communities to apply, including women, LGBTQIA people, people of color, and people with disabilities. Position email null

• Write original, keyword-optimized content for the Cloudelligent website, including solution pages, industry pages, blogs, eBook, landing pages, case studies, solution briefs, and press releases. • Develop and execute high-performing email campaigns to promote Cloudelligent solutions and offerings, driving engagement and awareness. • Create compelling content for monthly newsletters and ensure consistent messaging and alignment with marketing goals. • Develop thought leadership content on emerging technologies including Generative AI, Agentic AI, LLMs, Model Context Protocol, Agentic RAG, and CLI-driven automation. • Translate complex technical workstreams into audience-ready content such as solution briefs, white papers, and marketing collaterals. • Brainstorm and pitch new content ideas, storytelling formats, and content strategies that align with marketing goals. • Ensure all content balances technical depth with brand voice, SEO, and GEO best practices, and audience engagement. • Create sales decks, first call decks, weekly customer sprint decks, and internal training decks. • Support client-facing artifacts including onboarding guides, SOPs, decks, and executive summaries. • Standardize documentation formats, templates, and style guides in line with internal standards and AWS documentation conventions. • Maintain version-controlled documentation repositories (e.g., SharePoint, Aligned). • Craft and design engaging LinkedIn posts to strengthen Cloudelligent’s brand presence. • Partner with engineers and designers to visualize technical concepts using diagramming tools. • Participate in sprint planning and project reviews to keep documentation aligned with evolving project scope. • Conduct independent research to ensure content accuracy, depth, and relevance.