Role Description The Head of Deployment & Support – Private Cloud is a critical senior leadership role within our Professional Services organization. This role oversees all Private Cloud Liquid Data (LD) deployments and the end‑to‑end technical support function for LD applications. Responsible for leading a growing team of ~20 engineers and leads, this role ensures our solutions are deployed with excellence, configured to best‑practice standards, monitored effectively, and supported with high reliability. Job Responsibilities - Technical Deployment Leadership - Lead all technical deployment activities for Liquid Data software in Private Cloud environments, including new client setups, expansions, and major configuration changes. - Own the technical architecture, configuration blueprint, and standards for all LD application layers. - Provide expert oversight on full‑stack LD configuration, integrations, and application‑level performance tuning. - Define and maintain deployment frameworks, templates, checklists, and standard methodologies for scalable repeatable delivery. - Validate solution design, architecture decisions, and environment readiness in partnership with Engineering and Cloud Ops. - Oversee scripting and automation efforts within LD software, and drive automation requirements for non‑LD components to relevant teams. - Ensure LD-specific monitoring is configured correctly (performance logs, usage logs, application configuration logs). - Act as senior technical authority during pre‑deployment scoping and planning alongside Project Managers and Commercial Leads. - Drive continuous improvement of deployment processes, documentation, and technical standards. - Support Team Leadership - Lead and grow the Private Cloud LD Support team (~20 staff), including direct team leads and senior engineers. - Establish and maintain operational processes, SOPs, and documentation standards related to LD support. - Oversee day‑to‑day support quality, prioritization, and technical troubleshooting for LD applications. - Ensure consistent configuration, logging, monitoring, and performance management practices across all support deliveries. - Act as final technical escalation point for critical LD application issues in the Private Cloud. - Build team capability through coaching, technical development, knowledge management, and career progression. - Scale the support function in alignment with Professional Services revenue growth. - Cross‑Functional & Client Engagement - Work closely with Engineering, Product, Cloud Ops, Client Services, Security, and PMO to ensure coordinated and high‑quality delivery. - Participate in technical discussions with clients when deep LD expertise is required. - Represent Private Cloud Deployment & Support in strategic planning, roadmap alignment, and operational governance forums. - Drive collaboration and accountability across teams to ensure high‑quality deployments and seamless transition to steady‑state support. Qualifications - 10+ years of experience in technical deployment, application configuration, or solution engineering roles, with at least 5 years in a senior/leadership capacity. - Deep understanding of multi‑layer application stacks, configuration management, performance logging, and environment validation. - Strong architectural understanding of enterprise application deployments and integration touchpoints. - Experience with scripting, automation, and configuration orchestration—hands-on for LD software, oversight for non‑LD tooling. - Strong knowledge of monitoring and diagnostics for application-layer components (logging, performance, usage metrics). Requirements - Proven experience leading medium-to-large technical teams (15+), including managers/team leads. - Demonstrated experience creating frameworks, standards, and processes for large-scale deployments. - Ability to operate as a senior cross-functional leader across Engineering, Product, Cloud Ops, and Client Services. - Excellent communication and stakeholder management skills, comfortable engaging at all seniority levels. - Strong problem-solving abilities and the capacity to drive clarity and structure across complex technical environments. - Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field. - Experience in cloud-based application deployments strongly preferred. - Ability to thrive in a fast-growing, highly dynamic environment with ambitious scaling targets. - Comfortable working remotely; Bangalore preferred. Circana Behaviors - Stay Curious: Being hungry to learn and grow, always asking the big questions. - Seek Clarity: Embracing complexity to create clarity and inspire action. - Own the Outcome: Being accountable for decisions and taking ownership of our choices. - Center on the Client: Relentlessly adding value for our customers. - Be a Challenger: Never complacent, always striving for continuous improvement. - Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity. - Commit to each other: Contributing to making Circana a great place to work for everyone. Location This position can be located in the following area(s): Bangalore/ Pune. Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice). Your current employer will not be contacted without your permission.

Director, Product & Underwriting, Employment Practices Liability remote type Hybrid locations Hartford CT- Home Office United States - Remote time type Full time job requisition id R2624874 Product Director - EM06KE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Director, Product & Underwriting, will be responsible for product management & development and portfolio underwriting of assigned product(s) and acting as “subject matter expert.” Assigned products include employment practices liability insurance and provide support to the Director responsible for the private and non-profit management liability segment. Specific responsibilities include: · Review, draft and maintain the suite of policy forms and corresponding endorsement libraries within the area of expertise and assigned product responsibilities. · Develop and maintain underwriting guidelines and underwriting authority. Provide internal and external training and collaborate with peers and UW community. · Continuously research the competitive landscape, economic, industry, product, actuarial trends, risk assessment and financial metrics to keep products current and appropriate for industry needs (competitiveness, profitability and compliance) and provide recommendations for new product/coverage opportunities and strategies to drive profitable business and increased market penetration. · Work closely with the Financial Liability Underwriting Officer, other members of the Financial Lines Product & Underwriting team, and organization stakeholders to advance pricing and portfolio segmentation for portfolio analysis and shaping. · Work closely with senior leaders, including the Financial Lines Underwriting Officer, other members of the Financial Lines Product & Underwriting team, and stakeholders throughout the organization to develop and implement underwriting strategies across multiple distribution channels to achieve performance goals, and develop recommendations for improvement, as needed. · Support underwriting on key business initiatives and maintain relationships throughout the organization to support multi-disciplinary problem solving and execution and input across all levels of the business. · Provide thought leadership in area of expertise, including drafting white papers and first alerts, and participating on industry panels. Qualifications: · 7+ years’ experience in Financial Lines underwriting or product roles; focus and expertise in product & underwriting of employment practices liability; experience with crime and private/non-profit packaged management liability products preferred · Superior understanding of Product Management & Product Development, inclusive of policy form development and interaction with actuaries and reinsurers · Strong understanding of all aspects of underwriting execution across multiple distribution channels, including digital · Ability to use data and analytics to understand and drive underwriting strategy · Understanding of financial concepts · Strong project management, negotiation, influencing, legal and analytical skills · Ability to absorb multi-disciplinary input and translate into effective actions · Superior communication skills, both oral and written · Ability to collaborate to drive effective partnerships and deliver outcomes · Leadership and mentoring skills · Excellent verbal and written communication skills · Demonstrate a talent to motivate and inspire team employees and cross functional teams Work Arrangement: This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $139,600 - $209,400

• Partner with Sales leadership on complex, high-value, and non-standard transactions • Structure agreements that balance customer value with long-term company economics • Serve as a key escalation point for pricing, discounting, and contractual considerations • Develop and enforce pricing and discounting frameworks aligned to company objectives • Establish clear approval guidelines and governance models • Ensure consistency, transparency, and compliance across all deal structures • Ensure seamless translation of closed deals into orders, billing, and revenue recognition • Partner closely with Accounting to uphold ASC 606 compliance and revenue integrity • Lead enhancements to order management processes and systems • Drive alignment across CPQ, CRM, and downstream financial platforms • Act as a strategic partner to Sales, Finance, Legal, Revenue Operations, Pricing and Packaging, Corporate Engineering, and Product teams • Facilitate efficient and well-informed decision-making across stakeholders • Partner closely with the Chief Accounting Officer on risk management, compliance, and scalability • Design and implement processes that improve deal velocity while maintaining control • Identify inefficiencies and drive continuous improvement across the deal lifecycle • Leverage data and analytics to inform pricing strategy, discount trends, and deal performance • Build, develop, and lead a high-performing Deal Desk team • Establish clear performance expectations, KPIs, and career development paths • Foster a culture of accountability, collaboration, and operational excellence.

• Provide centralized training, coaching, and materials to AmeriCorps members, coaches, and in-state leaders to ensure fidelity to the Recovery Corps model. • Develop and update training content, program materials, and coaching standards in alignment with program updates and organizational strategy. • Equip state leaders with tools, resources, and technical expertise to support effective program implementation and communicate the value of Recovery Corps to partners and stakeholders. • Serve as a liaison for research studies and program innovations, ensuring smooth communication and integration of findings into practice. • Collect and analyze implementation data, feedback, and observation results to identify gaps, inform program improvements, and assess feasibility of new strategies. • Monitor external policy, legislation, and recovery trends to strategically position Recovery Corps within the national recovery landscape. • Collaborate with leadership to establish national implementation targets and monitor trends across states. • Support teams at all levels in using data to inform decision-making and drive continuous improvement. • Contribute subject matter expertise to support revenue strategies, workforce development initiatives, and career pathway opportunities for members. • Represent Recovery Corps as a content expert at meetings, conferences, and events.