• Lead, coach, and supervise the Virtual Sales team, ensuring the achievement of individual and team commercial targets. • Organize, prioritize, and assign portfolios, campaigns, opportunities, and commercial focus areas within the team. • Continuously monitor team commercial activity: calls, leads, opportunities, quotations, closures, cross-selling, upselling, and customer reactivation. • Oversee the proper use of the CRM (Salesforce), ensuring high-quality documentation of interactions, pipeline management, opportunity follow-up, and order entry. • Analyze performance indicators, identify gaps, and define corrective action plans to maximize results. • Keep the team updated on market trends, competitor activities, product launches, and developments. • Train, motivate, and develop team members, acting as a role model in best practices for remote selling, commercial discipline, and results orientation. • Conduct consultative sales calls by phone with existing customers; acquire new customers or prospects; activate existing customers. • Handle customer inquiries and order submissions. • Use the CRM system (Salesforce), including documentation of customer interactions and order entry. • Perform customer outreach during sales campaigns (supporting field sales teams, lead generation, and revenue generation). • Support special sales initiatives and virtual sales promotions. • Actively engage with a specific customer group based on product or regional focus, driving ongoing sales relationships. • The sales process includes: Initiating and nurturing customer contacts to effectively manage and close deals. Effectively identifying cross-selling and upselling opportunities by product area (understanding value-added accessories). Creating compelling quotations that highlight both commercial value and technical benefits. Negotiating and closing contracts aligned with customer needs and business objectives. Providing outstanding after-sales service to exceed customer expectations and maintain agreed service levels (own accounts). Maintaining detailed records of sales activities, customer interactions, and market feedback using CRM software. Contributing to account planning and collaborating with the field sales team. Identifying cross-selling opportunities across product lines and business units. Contributing to the overall sales strategy as appropriate. Staying up to date on industry trends, competitor activities, and new product developments to provide relevant insights and recommendations. Collaborating effectively with distributor partners as needed throughout the sales process. Building and maintaining strong relationships and partnerships both internally with field sales representatives and externally with customers, ensuring sustained collaboration and customer engagement beyond initial sales interactions. • The customer list per sales representative may be fully defined or may evolve continuously depending on the approach adopted by the business unit.

**PLEASE SUBMIT YOUR RESUME/CV IN ENGLISH** Location: Remote Open Positions: 10 Employment Type: Contractor, Full-Time About the Company Fast-growing automotive service company focused on modernizing the car care experience through transparency, convenience, and customer trust. Founded in 2016 by a team of technology and automotive enthusiasts, the company has built a service model that combines innovation, operational excellence, and customer-first care. It offers features such as online booking, digital service updates, transparent pricing, and a streamlined experience designed to make automotive service more convenient and reliable for customers. The company continues to expand its footprint while maintaining a strong focus on high-quality service and long-term customer relationships. About the Role We are looking for sales-driven and customer-focused professionals to join a fast-paced automotive service team. This role is ideal for someone who thrives in a high-volume call environment, enjoys building rapport with customers, and knows how to turn warm leads into confirmed appointments. This is not cold calling. You will be speaking with warm leads and existing customers, helping them understand their service needs, schedule appointments, and identify additional services that may benefit them. Success in this role requires strong communication skills, confidence on the phone, and the ability to meet performance goals while delivering an excellent customer experience. Key Responsibilities - Handle a high volume of inbound and outbound calls, typically 75–100 calls per day - Convert customer conversations into confirmed vehicle service appointments - Meet or exceed KPIs related to conversion rates, upselling, cross-selling, and revenue performance - Recommend additional repairs, maintenance services, and service upgrades based on customer needs - Provide a high-quality, customer-first experience in every interaction - Clearly communicate service options, timelines, and pricing information - Use CRM tools to manage leads, schedule appointments, and document customer interactions accurately - Coordinate with internal teams to ensure smooth handoffs and strong follow-through Qualifications - Previous experience in Sales Development, Call Center, Inside Sales, or Customer Service - Automotive experience is a plus, but not required - Proven ability to manage high call volumes - Strong phone presence and confidence speaking with customers - Skilled in consultative selling and closing without being overly aggressive - Experience meeting or exceeding sales and service KPIs - Comfortable using CRM systems and managing customer information accurately - Strong organizational skills and attention to detail - Typing speed of 40+ WPM - Ability to perform well in a fast-paced, metrics-driven environment What We’re Looking For - Strong communication and active listening skills - A customer-first mindset with a sales-oriented approach - Confidence in building trust and guiding conversations toward action - Accountability, consistency, and goal orientation - Ability to multitask and stay organized under pressure

**PLEASE SUBMIT YOUR RESUME/CV IN ENGLISH** Location: Remote Open Positions: 10 Employment Type: Contractor, Full-Time About the Company Fast-growing automotive service company focused on modernizing the car care experience through transparency, convenience, and customer trust. Founded in 2016 by a team of technology and automotive enthusiasts, the company has built a service model that combines innovation, operational excellence, and customer-first care. It offers features such as online booking, digital service updates, transparent pricing, and a streamlined experience designed to make automotive service more convenient and reliable for customers. The company continues to expand its footprint while maintaining a strong focus on high-quality service and long-term customer relationships. About the Role We are looking for sales-driven and customer-focused professionals to join a fast-paced automotive service team. This role is ideal for someone who thrives in a high-volume call environment, enjoys building rapport with customers, and knows how to turn warm leads into confirmed appointments. This is not cold calling. You will be speaking with warm leads and existing customers, helping them understand their service needs, schedule appointments, and identify additional services that may benefit them. Success in this role requires strong communication skills, confidence on the phone, and the ability to meet performance goals while delivering an excellent customer experience. Key Responsibilities - Handle a high volume of inbound and outbound calls, typically 75–100 calls per day - Convert customer conversations into confirmed vehicle service appointments - Meet or exceed KPIs related to conversion rates, upselling, cross-selling, and revenue performance - Recommend additional repairs, maintenance services, and service upgrades based on customer needs - Provide a high-quality, customer-first experience in every interaction - Clearly communicate service options, timelines, and pricing information - Use CRM tools to manage leads, schedule appointments, and document customer interactions accurately - Coordinate with internal teams to ensure smooth handoffs and strong follow-through Qualifications - Previous experience in Sales Development, Call Center, Inside Sales, or Customer Service - Automotive experience is a plus, but not required - Proven ability to manage high call volumes - Strong phone presence and confidence speaking with customers - Skilled in consultative selling and closing without being overly aggressive - Experience meeting or exceeding sales and service KPIs - Comfortable using CRM systems and managing customer information accurately - Strong organizational skills and attention to detail - Typing speed of 40+ WPM - Ability to perform well in a fast-paced, metrics-driven environment What We’re Looking For - Strong communication and active listening skills - A customer-first mindset with a sales-oriented approach - Confidence in building trust and guiding conversations toward action - Accountability, consistency, and goal orientation - Ability to multitask and stay organized under pressure

**PLEASE SUBMIT YOUR RESUME/CV IN ENGLISH** Location: Remote Open Positions: 10 Employment Type: Contractor, Full-Time About the Company Fast-growing automotive service company focused on modernizing the car care experience through transparency, convenience, and customer trust. Founded in 2016 by a team of technology and automotive enthusiasts, the company has built a service model that combines innovation, operational excellence, and customer-first care. It offers features such as online booking, digital service updates, transparent pricing, and a streamlined experience designed to make automotive service more convenient and reliable for customers. The company continues to expand its footprint while maintaining a strong focus on high-quality service and long-term customer relationships. About the Role We are looking for sales-driven and customer-focused professionals to join a fast-paced automotive service team. This role is ideal for someone who thrives in a high-volume call environment, enjoys building rapport with customers, and knows how to turn warm leads into confirmed appointments. This is not cold calling. You will be speaking with warm leads and existing customers, helping them understand their service needs, schedule appointments, and identify additional services that may benefit them. Success in this role requires strong communication skills, confidence on the phone, and the ability to meet performance goals while delivering an excellent customer experience. Key Responsibilities - Handle a high volume of inbound and outbound calls, typically 75–100 calls per day - Convert customer conversations into confirmed vehicle service appointments - Meet or exceed KPIs related to conversion rates, upselling, cross-selling, and revenue performance - Recommend additional repairs, maintenance services, and service upgrades based on customer needs - Provide a high-quality, customer-first experience in every interaction - Clearly communicate service options, timelines, and pricing information - Use CRM tools to manage leads, schedule appointments, and document customer interactions accurately - Coordinate with internal teams to ensure smooth handoffs and strong follow-through Qualifications - Previous experience in Sales Development, Call Center, Inside Sales, or Customer Service - Automotive experience is a plus, but not required - Proven ability to manage high call volumes - Strong phone presence and confidence speaking with customers - Skilled in consultative selling and closing without being overly aggressive - Experience meeting or exceeding sales and service KPIs - Comfortable using CRM systems and managing customer information accurately - Strong organizational skills and attention to detail - Typing speed of 40+ WPM - Ability to perform well in a fast-paced, metrics-driven environment What We’re Looking For - Strong communication and active listening skills - A customer-first mindset with a sales-oriented approach - Confidence in building trust and guiding conversations toward action - Accountability, consistency, and goal orientation - Ability to multitask and stay organized under pressure