• Design and develop cloud-based backend services for URL filtering, categorization, and reputation/rating using scalable content-filtering mechanisms. • Build and maintain high-performance REST and gRPC APIs using Python and/or Go for integration with firewall, gateway, and cloud management systems. • Implement security-focused backend logic, including URL classification pipelines, reputation scoring, policy enforcement, and safe update mechanisms. • Develop and operate cloud-native microservices leveraging containers and orchestration platforms, ensuring high availability, scalability, and resilience. • Collaborate with frontend, data, security, and platform teams to deliver end-to-end filtering, management, and analytics functionality.

Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. AS AN AWS TECHNICAL ARCHITECT, YOU WILL HAVE THE OPPORTUNITY TO: - Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers - Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity - Facilitate business process reviews to identify customer requirements and processes - Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud - Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI - Translate customer requirements into contact center design, leveraging best practices, and other AWS Services - Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards - Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities - Drive best practice contact center design into each and every aspect of solution delivery - Effectively manage all aspects of project and customer communications - Deliver customer end user training and documentation - Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management - Lead vision and strategy discussions with contact center and customer service leadership and management QUALIFICATIONS: - Customer-facing contact center experience - Experience building integrations across WFM, CRM, and contact center solutions - Experience with communications protocols and APIs such as WebRTC and SIP - Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js) - Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers - API integration experience - Strong troubleshooting and debugging skills - Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing - Proficient in understanding and documenting the infrastructure requirements and specifications, including resource types, networking, security, and compliance needs. - Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy - Contact Center architecture knowledge - Experienced in implementing infrastructure as code using AWS Cloud Development Kit (CDK) and Terraform, ensuring consistent and efficient infrastructure deployment. - Capable of setting up monitoring and logging for infrastructure components and performing ongoing maintenance to ensure optimal performance and availability. - Experience in technology/software sales, pre-sales, or consulting - Advanced knowledge of AWS services and cloud architecture - Salesforce knowledge and familiarity with Salesforce Service Cloud - Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.) - Experience with WorkForce Management solutions - Experience working with outbound dialers and campaign management - Knowledge of software development methodologies such as Agile and Scrum - AWS Cloud Practitioner Certification - AWS Developer Associate Certification or Professional - AWS Solution Architect Certification or Professional - Salesforce Certified Administrator Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted on 04/22/2026 and open for at least 3 days. California Annual Salary Range $94,400 - $266,300 USD Cleveland Annual Salary Range $87,400 - $213,000 USD Colorado Annual Salary Range $94,400 - $230,000 USD District of Columbia Annual Salary Range $100,500 - $245,000 USD Illinois Annual Salary Range $87,400 - $230,000 USD Maryland Annual Salary Range $94,400 - $230,000 USD Massachusetts Annual Salary Range $94,400 - $245,000 USD Minnesota Annual Salary Range $94,400 - $230,000 USD New York / New Jersey Annual Salary Range $87,400 - $266,300 USD Washington Annual Salary Range $100,500 - $245,000 USD Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. What’s it like to be a part of NeuraFlash, Part of Accenture? - Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team. - Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. - Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done - Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. - Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here. We are looking for inquisitive, well-rounded Backend engineers to join our Core and Monetization engineering teams. Working closely with product managers, designers, and backend engineers, you’ll play an important role in enabling the newest technologies and experiences. You will build robust frameworks & features. You will empower both developers and Pinners alike. You’ll have the opportunity to find creative solutions to thought-provoking problems. Even better, because we covet the kind of courageous thinking that’s required in order for big bets and smart risks to pay off, you’ll be invited to create and drive new initiatives, seeing them from inception through to technical design, implementation, and release. What you’ll do: - Build out the backend for Pinner-facing features to power the future of inspiration on Pinterest - Contribute to and lead each step of the product development process, from ideation to implementation to release; from rapidly prototyping, running A/B tests, to architecting and building solutions that can scale to support millions of users - Partner with design, product, and backend teams to build end-to-end functionality - Put on your Pinner hat to suggest new product ideas and features - Employ automated testing to build features with a high degree of technical quality, taking responsibility for the components and features you develop - Grow as an engineer by working with world-class peers on varied and high impact projects - Leverage AI to seek faster execution (i.e. draft, prototype, outline) and explore alternative options (i.e. iterate, compare approaches) - Leverage AI to synthesize information (summarize, distill themes) and automate repeatable tasks (documentation, reporting, QA checks) What we’re looking for: - 2+ years of industry backend development experience, building consumer or business facing products - Proficiency in common backend tech stacks for RESTful API, storage, caching and data processing - Experience in following best practices in writing reliable and maintainable code that may be used by many other engineers - Ability to keep up-to-date with new technologies to understand what should be incorporated - Strong collaboration and communication skills - Demonstrated ability to use AI to improve speed and quality in your day-to-day workflow for relevant outputs. - Strong track record of critical evaluation and verification of AI-assisted work (e.g., testing, source-checking, data validation, peer review). - High integrity and ownership: you protect sensitive data, avoid over-reliance on AI, and remain accountable for final decisions and deliverables. This position is not eligible for relocation assistance. #LI-CL5 #LI-REMOTE At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here. US based applicants only $118,938—$244,872 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.

Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. AS AN AWS TECHNICAL ARCHITECT, YOU WILL HAVE THE OPPORTUNITY TO: - Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash, Part of Accenture customers - Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity - Facilitate business process reviews to identify customer requirements and processes - Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud - Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI - Translate customer requirements into contact center design, leveraging best practices, and other AWS Services - Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards - Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities - Drive best practice contact center design into each and every aspect of solution delivery - Effectively manage all aspects of project and customer communications - Deliver customer end user training and documentation - Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management - Lead vision and strategy discussions with contact center and customer service leadership and management QUALIFICATIONS: - Customer-facing contact center experience - Experience building integrations across WFM, CRM, and contact center solutions - Experience with communications protocols and APIs such as WebRTC and SIP - Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js) - Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers - API integration experience - Strong troubleshooting and debugging skills - Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing - Proficient in understanding and documenting the infrastructure requirements and specifications, including resource types, networking, security, and compliance needs. - Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy - Contact Center architecture knowledge - Experienced in implementing infrastructure as code using AWS Cloud Development Kit (CDK) and Terraform, ensuring consistent and efficient infrastructure deployment. - Capable of setting up monitoring and logging for infrastructure components and performing ongoing maintenance to ensure optimal performance and availability. - Experience in technology/software sales, pre-sales, or consulting - Advanced knowledge of AWS services and cloud architecture - Salesforce knowledge and familiarity with Salesforce Service Cloud - Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.) - Experience with WorkForce Management solutions - Experience working with outbound dialers and campaign management - Knowledge of software development methodologies such as Agile and Scrum - AWS Cloud Practitioner Certification - AWS Developer Associate Certification or Professional - AWS Solution Architect Certification or Professional - Salesforce Certified Administrator What’s it like to be a part of NeuraFlash, Part of Accenture? - Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team. - Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. - Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done - Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. - Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.