• Lead and develop Tech Leads, ensuring technical alignment and team growth. • Act as a bridge between engineering, product, and business, maintaining frequent communication with the executive team. • Ensure technical quality, architectural consistency, and best practices across teams. • Support critical technical decisions and guide architecture (monolith and microservices). • Be hands-on when needed, supporting the team with technical challenges and unblocking progress. • Structure and improve engineering processes using agile methodologies. • Track deliveries, ensuring predictability, efficiency, and business impact. • Promote a culture of ownership, autonomy, and technical excellence. • Support defining the technical roadmap aligned with business priorities. • Ensure continuous improvement of practices such as CI/CD, observability, testing, and deployment.

Company:Driven Brands Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience. Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things. Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together. Performance matters. We take pride in it. We own it. We show up for one another and for our communities. Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together. JOB DESCRIPTION: The Franchise Resale Manager supports and coordinates franchise resale recruiting and transition efforts, ensuring high-quality candidate selection and successful transfers of existing franchise locations. This role partners closely with franchisees, operations, finance, and legal to evaluate location performance, assess buyer qualifications, guide exit/transition plans, and manage the end-to-end resale pipeline within the Company’s franchise sales systems. How you will Own It: - Recruit, screen, and qualify franchise resale candidates, including pursuing out-of-market leads and identifying current franchisees and referral leads. - Manage the end-to-end resale pipeline in SFDC (or designated CRM), ensuring timely, accurate documentation of lead status, activities, and key decision points in accordance with the franchise recruitment process. - Evaluate location performance and readiness for resale by reviewing operational KPIs and trends (e.g., sales, car count, cycle time, CSI/NPS, quality/compliance metrics) in partnership with Operations. - Review unit-level financial performance, including P&L statements, balance sheet drivers as applicable, and location profitability; identify risks and improvement opportunities that may impact resale value and buyer qualification. - Partner with Finance to review accounts receivable (A/R) compliance and material exposures (e.g., aging, write-offs, insurer/program balances) and ensure required remediation plans are in place prior to transfer. - Develop and coordinate triage plans for underperforming or at-risk locations, aligning actions, owners, and timelines across Operations, Finance, and franchisee stakeholders. - Consult with franchisees on exit strategies and transition plans, including timeline planning, buyer expectations, required disclosures, and coordination with legal/contractual requirements. - Coordinate the participation of Company executives and cross-functional partners in the resale/recruiting process (e.g., purchasing, insurance, marketing, brand compliance, operations, finance, and legal). - Plan, develop, and manage agendas and materials for Discovery Days and Welcome Meetings; provide oversight of meeting logistics, attendee preparation, and post-meeting follow-ups. - Lead candidate and franchisee interviews as part of the due diligence process; coordinate background/reference checks and ensure completion of required candidate documentation (applications, amendments, profiles, and approvals). - Prepare and present complete candidate packets and location performance/financial summaries to the Franchise Review Committee; track approvals, conditions, and completion of contingencies. - Provide routine pipeline and sales activity reporting, highlighting efficiencies/inefficiencies and recommending improvements to process, messaging, and lead sources. - Support demographic research, mapping, and target market analysis to inform buyer discussions and long-term development strategy. - Collaborate with leadership to develop plans and programs to drive resale growth opportunities and improve transfer success rates. - Collaborate with development team to identify and market areas of development from location loss or decline. - Assist, as needed, with updates to franchise disclosure and related documents, coordinating inputs with internal stakeholders and external counsel. What you’ll Bring: - 3-5 years’ experience with multi-unit franchise organizations in sales, operations, service and/or development - Bachelor’s degree in business or marketing preferred - Strong organizational, project management and communication skills - Prior sales, operations and customer service experience preferred - Knowledge of franchise sales processes, franchise regulatory requirements and understanding of collision repair industry is preferred - Prior experience working with franchise owners or as a franchisee - Personal sales and sales training experience - Strong understanding of P&L statements, unit economics, and profitability drivers; ability to identify financial risk factors that impact valuation and transfer readiness - Comfort reviewing accounts receivable (A/R) aging and compliance requirements; able to partner with Finance and franchisees to drive timely remediation plans - Proven ability to interview, assess, and recommend franchise candidates; strong facilitation skills for Discovery Days/Welcome Meetings and executive/committee presentations - Knowledge of market mapping tools and GIS mapping systems preferred - The position requires an ability to remain flexible and motivated, while maintaining the ability to multi-task in a fast growing environment - Experience with Microsoft Office Suite and sales CRM software - Potential travel as needed Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law. #LI-DM1 #LI-Remote #DBCORP Position Location: North Carolina Compensation Range: $76,400.00 - $136,400.00 Compensation Frequency: Annual Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com Get early access to 50% of your earned wages at any time through our myFlexPay program.

• Lead and manage all testing activities across the project lifecycle, including planning, execution, and reporting • Oversee multiple test events, ensuring proper resource allocation and coordination • Develop and manage test strategies, test plans, test cases, and test scripts in collaboration with development and business teams • Coordinate with test teams, business users, and stakeholders to plan and execute test events • Approve test reports and ensure accuracy of test results and documentation • Monitor, track, and manage defects, including prioritization, updates, and closure • Manage and maintain defect tracking tools and databases • Ensure test environments are properly configured, including hardware, software, and operating systems • Provide technical oversight across testing activities, including systems, applications, and network components • Collaborate with cross-functional teams to ensure alignment across all testing efforts • Support testing activities related to the Facets migration, including system integration and downstream system validation

• Lead the development of a benefits strategy that aligns with high-growth technology organizations • Conduct market benchmarking specifically against leading technology and peer companies • Perform financial modeling and predictive cost analysis • Lead vendor selection, evaluation, and negotiation processes • Oversee the benefits budget and manage monthly premium invoices • Ensure absolute compliance with all regulatory and legal requirements • Manage the execution of the annual Open Enrollment process • Develop and execute communication plans to educate employees on plan changes