Role Description The primary responsibility of the Reimbursement Coordinator is to maximize reimbursement by compiling and submitting packets of appeals and medical records to insurance companies via payer portals, fax, and mail. The Coordinator will assist in following up on submissions to ensure receipt. The Coordinator will work with the CareDx Payer Dispute Resolution and Market Access teams to ensure CareDx receives broad coverage and appropriate reimbursement from contracted and non-contracted payers and government health plans. This role requires meticulous work and the ability to thrive in a fast-paced, high volume environment. This is a full-time position, Monday through Friday, with occasional overtime as needed. Candidates within commuting distance of the Brisbane, California office will need to come to the office on a regular basis; remote candidates will work and collaborate from home. Responsibilities: - Medical record and appeal packet submission: - Find relevant patient records in CareDx system and attach a cover letter or appeal letter. - Log in to a payer portal and accurately fulfill medical record requests or submit an appeal using the completed packet and completing any required portal information. - Work with patients when their assistance is needed in the appeal process, including obtaining appointments of representative (AORs) from patients. - Work professionally with Revenue Cycle teammates to be responsive to requests that require your assistance. - Medical Record and Appeal Follow-up: - Resolve aged medical record and appeal submissions without payer responses via payer portals & outbound phone calls. - Assist teammates with projects and denial work queue management. Qualifications - Education: High school diploma or equivalent. - Experience: 6-12 months’ experience in medical billing or medical records. - Typing speed of at least 50 words per minute. - Understanding of patient protections under HIPAA and proper handling of protected health information (PHI). - Working knowledge of health insurance and terminology. - Excellent communication and people skills. - Meticulous with strong analytical and problem-solving abilities in a high volume production environment. Benefits - Competitive base salary and incentive compensation. - Health and welfare benefits, including a gym reimbursement program. - 401(k) savings plan match. - Employee Stock Purchase Plan. - Pre-tax commuter benefits. - Living Donor Employee Recovery Policy allowing up to 30 days of paid leave annually for organ or bone marrow donation. - And more! Company Description CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. CareDx offers products, testing services, and digital healthcare solutions along the pre- and post-transplant patient journey, and is the leading provider of genomics-based information for transplant patients.

En Accenture, dentro del área Strategy & Consulting – Global Network, trabajamos con clientes líderes a nivel global para diseñar e implementar estrategias que impulsen la transformación y el crecimiento sostenible. Como parte de nuestro equipo, colaborarás en proyectos que combinan innovación, análisis profundo y ejecución estratégica, ayudando a las organizaciones a resolver sus desafíos más complejos. Industry X está liderando la Quinta Revolución Industrial, creando oportunidades para transformar procesos industriales, cadenas de suministro y operaciones mediante tecnología y conocimiento de negocio y de la mano de la IA. Buscamos personas con interés en participar de proyectos de transformación industrial y digital, con foco en soluciones SAP. Buscamos Analistas o Consultores Funcionales SAP para participar en proyectos de implementación, evolución y mejora de soluciones SAP, colaborando activamente con equipos multidisciplinarios y clientes. Dependiendo del nivel de experiencia, el rol podrá enfocarse en la ejecución y análisis funcional, o bien en el liderazgo de actividades y toma de decisiones dentro del proyecto. 📌 Responsabilidades - Participar en actividades de análisis, diseño e implementación de soluciones SAP en distintos proyectos. - Colaborar en la definición y documentación de requerimientos funcionales. - Apoyar discusiones de negocio y el mapeo de procesos al sistema. - Contribuir al diseño, ejecución y soporte de pruebas. - Trabajar en conjunto con equipos técnicos, de negocio y otros equipos funcionales. - En perfiles más senior, liderar actividades, coordinar equipos y participar en decisiones clave del proyecto Un lugar de trabajo único, descubrí los beneficios que tenemos para vos: 🍔 Pedidos Ya 👩‍⚕️ Prepaga Swiss Medical 💻 Reintegro de Conectividad & Servicios 😎 Beneficios flexibles 💪 Gimnasio 100% Bonificado 📆 Accenture Days 🌎 Vacaciones Flex 💯 Jornada Flex 📚 Certificaciones bonificadas 🎂 Día de cumpleaños libre 🏆 Bonos 👨‍👩‍👦‍👦 Licencias de Paternidad & Maternidad Extendida 💰 Ayuda económica de Guardería y muchos ➕! 🏢 Tenemos a disposición oficinas en CABA, Córdoba, Mar del Plata, Rosario, Salta y Mendoza! Y si estás en otras provincias nuestras posiciones son remotas, para que puedas trabajar desde tu casa! 🌎 Experiencia y conocimientos SAP - Experiencia en proyectos SAP, idealmente en SAP S/4HANA. - Conocimientos o experiencia en módulos PP y/o EWM (no excluyente). - Participación en actividades de: - Definición de especificaciones funcionales. - Análisis y diseño de procesos. - Ejecución de pruebas. - Experiencia en implementación o soporte de submódulos SAP (deseable). - Conocimientos de configuración SAP (deseable según el nivel). - Certificaciones SAP serán valoradas, pero no son excluyentes. Habilidades Funcionales y de Consultoría - Capacidad para interactuar con áreas de negocio y equipos técnicos. - Interés por la consultoría y la transformación de procesos. - Buenas habilidades analíticas y de comunicación. - Capacidad para trabajar en equipo y en entornos dinámicos. Metodologías e idiomas - Conocimiento de metodologías de trabajo como Agile (deseable). - Nivel de inglés avanzado (excluyente). Nivel de seniority La búsqueda es abierta a distintos niveles de experiencia, desde analistas con base en SAP y motivación por desarrollarse, hasta consultores con mayor autonomía y experiencia en proyectos. El alcance y las responsabilidades se ajustarán de acuerdo con el perfil y la experiencia del/la candidato/a. EN ACCENTURE, LA IGUALDAD IMPULSA LA INNOVACIÓN ¿Sabías que Accenture fue elegida la compañía más diversa e inclusiva del mundo? Creemos que la fuerza laboral del futuro es una fuerza igualitaria para todos. Todas las decisiones referidas al proceso de selección de empleo se tomarán sin hacer distinción, exclusión o preferencia alguna basada en motivos de raza, color, género, orientación sexual, discapacidad, edad, religión, opinión política o sindical, nacionalidad u origen socioeconómico ni ninguna otra prevista en la legislación vigente, que tengan por efecto anular o alterar la igualdad de oportunidades o de trato entre los candidatos. #LI-LATAM About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Declaración de igualdad de oportunidades en el empleo Creemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. Nuestra rica diversidad nos hace más innovadores, competitivos y creativos, lo que nos permite servir mejor a nuestros clientes y comunidades.

• Own the day-to-day operational management of engineering and delivery teams, ensuring alignment with business and client needs • Serve as the primary escalation point for team-level issues, delivery coordination challenges, and operational blockers • Partner with Leadership to maintain team structure, role clarity, and effective span of control across the organization • Work closely with Resource Management (RMO) to manage staffing, bench utilization, and alignment of resources to active and upcoming projects • Collaborate with HR and Recruiting to identify hiring needs, support interviews, and ensure timely fulfillment of open roles • Coordinate onboarding of new hires, ensuring they are effectively integrated and ready for client delivery • Drive team readiness by identifying skill gaps and coordinating training or enablement efforts aligned to upcoming work • Maintain visibility into team capacity, project demand, and pipeline to proactively plan for future needs • Support delivery execution by ensuring teams are properly staffed, aligned, and operating efficiently across engagements • Facilitate communication across Engineering, HR, RMO, and leadership to ensure alignment and rapid issue resolution • Monitor operational health of the team, identifying risks, inefficiencies, or gaps and taking action to address them • Continuously improve operational processes, workflows, and coordination across the delivery organization

Description Vector Solutions is the leader in providing industry-focused SaaS solutions that connect content and technology. Vector’s unique product set aims at training and learning management, continuing education (CE), compliance, workforce scheduling, safety management, and more. Our mission is to empower everyday heroes in the public, educational and commercial sectors to make safer, smarter, and better decisions. As the Manager, Planning and Operations - Higher Education, you will support the development and execution of Vector’s growth strategy within the post-secondary market. This role bridges strategic insights and execution, helping translate market trends into actionable plans. You will partner cross-functionally to drive planning processes, support strategic initiatives, and ensure alignment against key business priorities. What You'll Do: 1. Strategy Support & Market Insights - Support the development of the Higher Education growth strategy, including market analysis, competitive insights, and opportunity identification - Conduct research on the EdTech landscape, including competitors, regulatory changes, and emerging trends - Translate insights into actionable recommendations and contribute to business cases for new initiatives 2. Planning & Execution - Support the integrated business planning process, including tracking KPIs, OKRs, and key strategic initiatives - Partner with cross-functional teams to ensure alignment on priorities and timelines - Help drive execution of strategic projects from planning through implementation - Build clear and concise materials for leadership updates and internal presentations 3. Partnerships & Strategic Initiatives - Support identification and evaluation of strategic partnerships - Assist in research and preparation for potential partnership or M&A opportunities - Contribute to diligence materials and coordination efforts as needed 4. Content & Market Alignment - Define and maintain a data-driven content roadmap, prioritizing course development based on market demand, regulatory requirements, and customer needs - Translate market insights into clear course requirements and prioritization frameworks for product and content teams - Ensure content investments are aligned to revenue growth, customer retention, and competitive differentiation Requirements - 6+ years of experience in strategy, planning, or business operations (EdTech or Higher Education preferred) - Strong analytical and problem-solving skills, with the ability to synthesize data into clear insights - Experience working cross-functionally in a fast-paced environment - Exposure to strategic planning processes and execution of cross-functional initiatives - Strong communication skills with experience building presentations for leadership audiences - Experience supporting partnerships or corporate development efforts is a plus What You Can Expect From Us - Friendly, open, and casual work environment (ditch the suit & tie) - Comprehensive, quality benefits package effective first of the month following your date of hire - Matching 401(k) retirement plan - Healthy work-life balance with flexible work arrangements and generous time off - Educational assistance available for all employees - Generous referral incentive program - Company social events - Philanthropic opportunities What We Value: - Teamwork -Above all, we’re a team. We give and value feedback. We support each other, respect each other and work together to accomplish our common goals and serve our customers. Once we make decisions, we align behind them as a team. - Customers First -Our customers’ success is our success. They are why we are here. We work to earn the trust of our customers and always deliver on our commitments. - Make a Difference - It's not a job, it’s a calling. We have passion for our mission, for our customers, for our work, and for sharing a fulfilling experience with our fellow team members. - Inclusiveness -Uniqueness is powerful. Diversity, equity and inclusion guide how we build our teams and cultivate our leaders, creating a company that promotes a variety of perspectives and crucial conversations, leading to better outcomes. - Act Now -We act with urgency. The best time to get something important done is now. We don’t wait and let perfection be the enemy of good. - Curiosity -We love a good challenge. We’re scrappy, we stretch ourselves to be the best, ask questions, learn from our mistakes, and are dedicated to continually improving and growing. - Ownership -We own the outcome and don’t pass the buck. The score matters. We hold ourselves and each other accountable. We treat company resources like they are our own. Vector Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, (including gender identity), sexual orientation, gender, race, color, religion, national origin, age, pregnancy, disability, genetic information, marital status, or status as a protected veteran. Compensation Disclaimer: The base salary range provided is a good-faith estimate at the time of posting. Actual pay may vary based on factors such as skills, qualifications, experience, and work location. Compensation will always comply with applicable state and local pay laws, including but not limited to those in California, Colorado, New York, and Washington.