• Own the day-to-day operational management of engineering and delivery teams, ensuring alignment with business and client needs • Serve as the primary escalation point for team-level issues, delivery coordination challenges, and operational blockers • Partner with Leadership to maintain team structure, role clarity, and effective span of control across the organization • Work closely with Resource Management (RMO) to manage staffing, bench utilization, and alignment of resources to active and upcoming projects • Collaborate with HR and Recruiting to identify hiring needs, support interviews, and ensure timely fulfillment of open roles • Coordinate onboarding of new hires, ensuring they are effectively integrated and ready for client delivery • Drive team readiness by identifying skill gaps and coordinating training or enablement efforts aligned to upcoming work • Maintain visibility into team capacity, project demand, and pipeline to proactively plan for future needs • Support delivery execution by ensuring teams are properly staffed, aligned, and operating efficiently across engagements • Facilitate communication across Engineering, HR, RMO, and leadership to ensure alignment and rapid issue resolution • Monitor operational health of the team, identifying risks, inefficiencies, or gaps and taking action to address them • Continuously improve operational processes, workflows, and coordination across the delivery organization

Description Vector Solutions is the leader in providing industry-focused SaaS solutions that connect content and technology. Vector’s unique product set aims at training and learning management, continuing education (CE), compliance, workforce scheduling, safety management, and more. Our mission is to empower everyday heroes in the public, educational and commercial sectors to make safer, smarter, and better decisions. As the Manager, Planning and Operations - Higher Education, you will support the development and execution of Vector’s growth strategy within the post-secondary market. This role bridges strategic insights and execution, helping translate market trends into actionable plans. You will partner cross-functionally to drive planning processes, support strategic initiatives, and ensure alignment against key business priorities. What You'll Do: 1. Strategy Support & Market Insights - Support the development of the Higher Education growth strategy, including market analysis, competitive insights, and opportunity identification - Conduct research on the EdTech landscape, including competitors, regulatory changes, and emerging trends - Translate insights into actionable recommendations and contribute to business cases for new initiatives 2. Planning & Execution - Support the integrated business planning process, including tracking KPIs, OKRs, and key strategic initiatives - Partner with cross-functional teams to ensure alignment on priorities and timelines - Help drive execution of strategic projects from planning through implementation - Build clear and concise materials for leadership updates and internal presentations 3. Partnerships & Strategic Initiatives - Support identification and evaluation of strategic partnerships - Assist in research and preparation for potential partnership or M&A opportunities - Contribute to diligence materials and coordination efforts as needed 4. Content & Market Alignment - Define and maintain a data-driven content roadmap, prioritizing course development based on market demand, regulatory requirements, and customer needs - Translate market insights into clear course requirements and prioritization frameworks for product and content teams - Ensure content investments are aligned to revenue growth, customer retention, and competitive differentiation Requirements - 6+ years of experience in strategy, planning, or business operations (EdTech or Higher Education preferred) - Strong analytical and problem-solving skills, with the ability to synthesize data into clear insights - Experience working cross-functionally in a fast-paced environment - Exposure to strategic planning processes and execution of cross-functional initiatives - Strong communication skills with experience building presentations for leadership audiences - Experience supporting partnerships or corporate development efforts is a plus What You Can Expect From Us - Friendly, open, and casual work environment (ditch the suit & tie) - Comprehensive, quality benefits package effective first of the month following your date of hire - Matching 401(k) retirement plan - Healthy work-life balance with flexible work arrangements and generous time off - Educational assistance available for all employees - Generous referral incentive program - Company social events - Philanthropic opportunities What We Value: - Teamwork -Above all, we’re a team. We give and value feedback. We support each other, respect each other and work together to accomplish our common goals and serve our customers. Once we make decisions, we align behind them as a team. - Customers First -Our customers’ success is our success. They are why we are here. We work to earn the trust of our customers and always deliver on our commitments. - Make a Difference - It's not a job, it’s a calling. We have passion for our mission, for our customers, for our work, and for sharing a fulfilling experience with our fellow team members. - Inclusiveness -Uniqueness is powerful. Diversity, equity and inclusion guide how we build our teams and cultivate our leaders, creating a company that promotes a variety of perspectives and crucial conversations, leading to better outcomes. - Act Now -We act with urgency. The best time to get something important done is now. We don’t wait and let perfection be the enemy of good. - Curiosity -We love a good challenge. We’re scrappy, we stretch ourselves to be the best, ask questions, learn from our mistakes, and are dedicated to continually improving and growing. - Ownership -We own the outcome and don’t pass the buck. The score matters. We hold ourselves and each other accountable. We treat company resources like they are our own. Vector Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, (including gender identity), sexual orientation, gender, race, color, religion, national origin, age, pregnancy, disability, genetic information, marital status, or status as a protected veteran. Compensation Disclaimer: The base salary range provided is a good-faith estimate at the time of posting. Actual pay may vary based on factors such as skills, qualifications, experience, and work location. Compensation will always comply with applicable state and local pay laws, including but not limited to those in California, Colorado, New York, and Washington.

Description Vector Solutions is the leader in providing industry-focused SaaS solutions that connect content and technology. Vector’s unique product set aims at training and learning management, continuing education (CE), compliance, workforce scheduling, safety management, and more. Our mission is to empower everyday heroes in the public, educational and commercial sectors to make safer, smarter, and better decisions. As the Manager, Planning and Operations - Higher Education, you will support the development and execution of Vector’s growth strategy within the post-secondary market. This role bridges strategic insights and execution, helping translate market trends into actionable plans. You will partner cross-functionally to drive planning processes, support strategic initiatives, and ensure alignment against key business priorities. What You'll Do: 1. Strategy Support & Market Insights - Support the development of the Higher Education growth strategy, including market analysis, competitive insights, and opportunity identification - Conduct research on the EdTech landscape, including competitors, regulatory changes, and emerging trends - Translate insights into actionable recommendations and contribute to business cases for new initiatives 2. Planning & Execution - Support the integrated business planning process, including tracking KPIs, OKRs, and key strategic initiatives - Partner with cross-functional teams to ensure alignment on priorities and timelines - Help drive execution of strategic projects from planning through implementation - Build clear and concise materials for leadership updates and internal presentations 3. Partnerships & Strategic Initiatives - Support identification and evaluation of strategic partnerships - Assist in research and preparation for potential partnership or M&A opportunities - Contribute to diligence materials and coordination efforts as needed 4. Content & Market Alignment - Define and maintain a data-driven content roadmap, prioritizing course development based on market demand, regulatory requirements, and customer needs - Translate market insights into clear course requirements and prioritization frameworks for product and content teams - Ensure content investments are aligned to revenue growth, customer retention, and competitive differentiation Requirements - 6+ years of experience in strategy, planning, or business operations (EdTech or Higher Education preferred) - Strong analytical and problem-solving skills, with the ability to synthesize data into clear insights - Experience working cross-functionally in a fast-paced environment - Exposure to strategic planning processes and execution of cross-functional initiatives - Strong communication skills with experience building presentations for leadership audiences - Experience supporting partnerships or corporate development efforts is a plus What You Can Expect From Us - Friendly, open, and casual work environment (ditch the suit & tie) - Comprehensive, quality benefits package effective first of the month following your date of hire - Matching 401(k) retirement plan - Healthy work-life balance with flexible work arrangements and generous time off - Educational assistance available for all employees - Generous referral incentive program - Company social events - Philanthropic opportunities What We Value: - Teamwork -Above all, we’re a team. We give and value feedback. We support each other, respect each other and work together to accomplish our common goals and serve our customers. Once we make decisions, we align behind them as a team. - Customers First -Our customers’ success is our success. They are why we are here. We work to earn the trust of our customers and always deliver on our commitments. - Make a Difference - It's not a job, it’s a calling. We have passion for our mission, for our customers, for our work, and for sharing a fulfilling experience with our fellow team members. - Inclusiveness -Uniqueness is powerful. Diversity, equity and inclusion guide how we build our teams and cultivate our leaders, creating a company that promotes a variety of perspectives and crucial conversations, leading to better outcomes. - Act Now -We act with urgency. The best time to get something important done is now. We don’t wait and let perfection be the enemy of good. - Curiosity -We love a good challenge. We’re scrappy, we stretch ourselves to be the best, ask questions, learn from our mistakes, and are dedicated to continually improving and growing. - Ownership -We own the outcome and don’t pass the buck. The score matters. We hold ourselves and each other accountable. We treat company resources like they are our own. Vector Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, (including gender identity), sexual orientation, gender, race, color, religion, national origin, age, pregnancy, disability, genetic information, marital status, or status as a protected veteran. Compensation Disclaimer: The base salary range provided is a good-faith estimate at the time of posting. Actual pay may vary based on factors such as skills, qualifications, experience, and work location. Compensation will always comply with applicable state and local pay laws, including but not limited to those in California, Colorado, New York, and Washington.

Role Description The Digital Campaign Coordinator acts as the technical hub that connects sales and our centralized buying team. This is a collaborative role that assists in client meetings, creating proposals, and partnering with internal teams to ensure a smooth campaign launch, and ongoing client support and campaign optimization. Success in this role comes in the form of accelerated sales and reduced campaign cancellations. Pre-Sale - Support Client Discovery & Pitch Efforts: Participate in client needs analyses (CNAs) and pitches, contributing strategic recommendations, ad examples, and creative ideas that align with campaign goals. - Deliver Responsive & Insightful Support: Respond to inquiries within 24 hours, providing data-driven insights and proactive communication to strengthen client and sales team relationships. - Develop & Deliver Strategic Proposals: Collaborate with sales teams to define objectives, KPIs, and targeting strategies; conduct market research using tools like Dstillery, Ad Mall, and SEM Estimates; and create compelling, well-formatted proposals that align with client goals, brand voice, and sales objectives. Post-Sale - Proposal Creation: Develop and format compelling proposals for client opportunities, ensuring alignment with brand voice and sales objectives. - Website Updates for Live Events: Manage and update website content to promote upcoming live events, including event schedules, registration links, and promotional assets. - Event Signage Design & Production: Coordinate with designers and vendors to create event signage; oversee production timelines and ensure materials are ready for installation before live events. - Sales Support: Collaborate with sales staff to build and refine go-to-market (GTM) proposals, presentations, and post-event recaps. - Marketing Collateral Coordination: Ensure consistency of branding and messaging across digital and physical event materials. - Coordinate Campaign Setup & Execution: Gather and organize campaign details (targeting, geo, audience segments, etc.), confirm orders, and collaborate with Digital Campaign Managers to ensure accurate setup, pacing, and delivery of all placements. - Monitor Performance & Drive Optimization: Review Tapclicks data for accuracy, analyze campaign metrics, and provide actionable recommendations for optimization and upselling opportunities. - Foster Communication & Collaboration: Schedule and participate in client check-ins to review results and insights, address performance issues, and stay aligned on product updates and deliverables. Qualifications - Manages time; focuses on urgent and important tasks; avoids procrastination; follows up; shows strong attention to detail; meets deadlines. - Exceptional Communicator. Experience taking the lead in interdepartmental projects. - Experience with digital ad messaging best practices (does not build the ads). - Actively listens; clearly and effectively conveys information; uses professional telephone skills; demonstrates effective business writing skills; shows excellent grasp of grammar. - Exhibits good interpersonal skills; collaborates with others; maintains composure when faced with difficult situations and personalities. - 1+ years experience in digital advertising. - 4-year college degree or comparable work experience required. Benefits - 3 weeks of PTO (+ 9 paid holidays). - Medical, Dental, and Vision Insurance. - 401(k) Retirement Plan. - Casual, high-energy work environment. - Opportunity for upward mobility. - Company provided laptop.