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Effectual logo
Effectual

Cloud Confidently®

Senior Delivery Operations Manager

Location

United States

Posted

37 days ago

Salary

$130K - $150K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishCloud

Job Description

Senior Delivery Operations Manager

Effectual

• Own the day-to-day operational management of engineering and delivery teams, ensuring alignment with business and client needs • Serve as the primary escalation point for team-level issues, delivery coordination challenges, and operational blockers • Partner with Leadership to maintain team structure, role clarity, and effective span of control across the organization • Work closely with Resource Management (RMO) to manage staffing, bench utilization, and alignment of resources to active and upcoming projects • Collaborate with HR and Recruiting to identify hiring needs, support interviews, and ensure timely fulfillment of open roles • Coordinate onboarding of new hires, ensuring they are effectively integrated and ready for client delivery • Drive team readiness by identifying skill gaps and coordinating training or enablement efforts aligned to upcoming work • Maintain visibility into team capacity, project demand, and pipeline to proactively plan for future needs • Support delivery execution by ensuring teams are properly staffed, aligned, and operating efficiently across engagements • Facilitate communication across Engineering, HR, RMO, and leadership to ensure alignment and rapid issue resolution • Monitor operational health of the team, identifying risks, inefficiencies, or gaps and taking action to address them • Continuously improve operational processes, workflows, and coordination across the delivery organization

Job Requirements

  • Bachelor’s degree in Business, Technology, or a related field, or equivalent experience
  • 5+ years of experience in engineering operations, delivery management, or similar roles within a technology or consulting environment
  • Strong understanding of software engineering, cloud, or technical delivery teams
  • Prior experience working in or closely supporting engineering or DevOps teams
  • Demonstrated ability to manage team operations, staffing coordination, and cross-functional execution
  • Strong organizational, problem-solving, and communication skills
  • Ability to operate effectively in a fast-paced, high-growth environment with competing priorities.

Benefits

  • Medical, dental, and vision health insurances,
  • Short-term disability, long-term disability, and life insurance,
  • 401 (k) with Company match,
  • Paid time off (PTO) (120 hours PTO that accrue over one year),
  • Paid time off for major holidays (14 days per year).

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