Effectual

• Provide strategic leadership and direction for complex and high-impact programs, ensuring alignment with organizational objectives and priorities. • Champion Effectual's Delivery Framework through Scrum or hybrid practices, facilitating collaboration with project resources, partner teams, and customer stakeholders to monitor progress, remove obstacles, and drive accountability. • Coordinating staffing of customer workstreams and serve as the escalation point for risk management and mitigation of customer concerns • Cultivating productive, trusted relationships with key customer executives and stakeholders • Understand customer business priorities and objectives, and ensure that Effectual's work is focused on delivering value, driving outcomes, and supporting strategic goals • Engage executive stakeholders with regular program updates, addressing concerns and securing necessary support and resources. • Translate objectives and requirements into actionable project plans and deliverables. • Communicate and negotiate timeline adjustments, prepare and deliver change orders, and conduct weekly status meetings and reports. • Research and respond to client inquiries, including technical and billing questions, in a timely manner. • Foster long-term client partnerships, identifying opportunities for repeat business and referrals. • Assess customer governance and cloud maturity; develop tailored communication and governance plans. • Allocate, schedule, and manage project resources, resolving conflicts as needed. • Hold team members accountable to task and timeline commitments; ensure timely and accurate time entry, review, and approval. • Manage program resources and budgets, optimizing allocation to maximize efficiency and ROI while identifying cost-saving opportunities. • Monitor project financials against forecasts, flagging risks to timeline, budget, or scope to PS leadership and Account Executives promptly. • Prepare level-of-effort (LOE) and duration estimates for leadership review and cost estimation. • Identify and assess program risks and dependencies, developing mitigation strategies and contingency plans to ensure program success. • Facilitate stakeholder meetings, gather client-requested information, and clarify deliverables and definitions of done. • Mentor and coach less experienced Effectual PMs to strengthen delivery, leadership, and stakeholder management skills. • Include Account Executives in key project milestones (e.g., kickoff, close-out) and communicate potential opportunities for follow-on work. • Maintain open, proactive communication with partner and client delivery teams to ensure seamless engagement delivery. • Lead change management efforts, ensuring effective communication, stakeholder engagement, and organizational readiness for transformation initiatives. • Lead and motivate project teams, fostering a collaborative environment, providing mentorship, and facilitating lessons learned sessions to continuously improve project management practices.

• Design, build, and maintain scalable streaming data architectures using Kafka, MSK, and Kinesis • Develop real-time data pipelines that handle high-volume, high-velocity data streams • Implement event-driven architectures and microservices patterns for streaming data processing • Create and optimize data streaming topologies for complex event processing scenarios • Design fault-tolerant streaming systems with proper error handling and data recovery mechanisms • Configure, deploy, and manage Apache Kafka clusters and AWS MSK environments • Implement Kafka Connect pipelines for streaming data integration • Design optimal Kafka topic partitioning strategies and replication configurations • Monitor and optimize Kafka cluster performance, throughput, and latency • Implement Kafka security configurations including SSL/TLS, SASL, and ACLs • Manage Kafka Schema Registry for data serialization and evolution • Design and implement Amazon Kinesis Data Streams and Kinesis Data Firehose solutions • Configure Kinesis Analytics applications for real-time stream processing • Optimize Kinesis shard management and auto-scaling configurations • Implement Kinesis data retention and archival strategies • Integrate Kinesis with other AWS services for comprehensive streaming solutions • Develop real-time stream processing applications using Apache Spark Streaming, Kafka Streams, or AWS Lambda • Implement complex event processing (CEP) patterns for real-time analytics • Build streaming ETL pipelines that transform data in motion • Create real-time aggregations, windowing operations, and stateful stream processing • Optimize streaming query performance and resource utilization • Ensure seamless integration between streaming systems and data lakes, data warehouses, and operational databases • Implement data lineage and monitoring for streaming data pipelines • Create automated data quality checks and validation for streaming data • Manage data serialization formats (Avro, JSON, Protobuf) and schema evolution • Coordinate with data scientists and analysts to ensure streaming data meets analytical requirements • Implement Infrastructure as Code (IaC) for streaming data platforms using Terraform or CloudFormation • Automate deployment and management of streaming infrastructure through CI/CD pipelines • Monitor streaming system health, performance metrics, and alerting • Implement disaster recovery and high availability strategies for streaming systems • Stay current with emerging trends in streaming technologies and cloud-native solutions • Collaborate with data architects, data scientists, and application teams on streaming data requirements • Support rigorous project governance through daily progress reviews and time tracking • Provide technical leadership and mentorship to junior data engineers • Communicate complex streaming concepts to technical and non-technical stakeholders • Operate with transparency and responsiveness to support high-performing teams.

• Support intake triage of third-party vendor requests and route cases according to established SSA workflows • Assist with initial vendor security review steps, including documentation collection and preliminary analysis • Maintain and enrich vendor metadata within systems such as Grip Security, Airtable, OneTrust, ZipHQ, and the Customer Software List • Ensure accurate data entry, tagging, and quality assurance across SSA tracking tools • Support workflow automation efforts in Jira, Airtable, and Goose under senior guidance • Track SLAs, update review logs, and maintain operational dashboards • Document review outcomes and maintain process guidance materials • Participate in team training, cross-functional onboarding sessions, and continuous improvement activities • Provide surge support during high-volume periods or when senior staff are unavailable

• Effectual Senior Cloud Architects are responsible for technical leadership of Professional Services projects. • Partner with Engagement Managers (EMs) to deliver an exceptional customer and delivery team experience. • Expected to demonstrate Effectual’s experience and expertise through the delivery of high-quality, leading-practice solutions to customers. • Define architecture strategy, govern technical standards, and mentor both client teams and internal architects across modernization, resilience, security, and optimization initiatives. • Define enterprise target-state cloud architecture and phased roadmap strategies. • Lead architecture review boards and executive design discussions with client leadership. • Establish reusable architecture standards, guardrails, and delivery patterns across programs. • Architect scalable, highly available AWS solutions using Well-Architected Framework principles. • Build multi-account landing zones, hybrid connectivity (Direct Connect, Transit Gateway), and DR/BC architectures. • Develop Infrastructure-as-Code using Terraform and CloudFormation. • Create Python automation scripts and CI/CD pipelines. • Optimize cloud performance, cost efficiency, reliability, and security posture. • Provide technical guidance and mentorship to client engineering teams. • Lead workshops, knowledge transfer sessions, and incident response. • Troubleshoot complex infrastructure challenges and create comprehensive documentation.

• Execute VMware Enterprise Migrations • Execute end-to-end VMware datacenter migrations using AWS Migration Services (MGN), CloudEndure, and HCX • Perform comprehensive VMware workload assessments, dependency mapping, and application discovery • Implement migration strategies aligned with the 7Rs framework (Rehost, Replatform, Refactor, Repurchase, Retire, Retain, Relocate) • Deploy and operate migration factory patterns for VMware datacenter exits with 200-500 VMs per wave • Execute wave-based migration planning with minimal business disruption and tested rollback procedures • Migrate complex VMware environments including vMotion transitions, NSX networking conversions, and vSAN/VMFS storage migrations • Build Migration Infrastructure • Build AWS landing zones and migration target environments following Well-Architected Framework principles • Implement hybrid connectivity solutions (Direct Connect, VPN, Transit Gateway) for migration networks • Configure AWS migration tools: MGN replication servers, DMS endpoints, Migration Hub tracking • Convert VMware NSX micro-segmentation policies to AWS Security Groups and Network ACLs • Migrate VMware vSAN/VMFS/NFS storage to appropriate AWS storage services (S3, EBS, EFS, FSx) • Implement disaster recovery and business continuity architectures post-migration • Conduct post-migration validation, performance testing, and optimization • Automate Migration Workflows • Develop Infrastructure-as-Code using Terraform and CloudFormation to replicate VMware infrastructure patterns in AWS • Create Python and PowerShell automation scripts for mass VM migration, validation, and cutover procedures • Build CI/CD pipelines for automated testing and deployment of migrated workloads • Automate post-migration tasks: tagging, monitoring setup, backup configuration, security hardening • Implement migration runbooks and standard operating procedures for repeatable execution • Enable Client Success • Provide hands-on technical guidance to client VMware and cloud engineering teams during migration execution • Lead migration workshops, cutover planning sessions, and incident response during maintenance windows • Troubleshoot complex VMware-to-AWS migration challenges (replication failures, networking issues, application dependencies) • Create comprehensive migration documentation: runbooks, architecture diagrams, lessons learned • Support post-migration hypercare and stabilization activities

• Effectual Senior DevOps Architects are responsible for technical leadership of Professional Services projects. • Partner with Engagement Managers (EMs) to deliver an exceptional customer and delivery team experience. • Lead DevOps transformation and platform engineering initiatives for enterprise clients. • Design and implement enterprise-scale CI/CD platforms, container orchestration systems, and cloud automation solutions while mentoring client teams through their DevOps adoption journey. • Architect CI/CD platforms and Kubernetes infrastructure using best practices. • Design automation frameworks, observability strategies, and security integration patterns. • Develop Infrastructure-as-Code using Terraform, CloudFormation, and AWS CDK. • Provide technical guidance and DevOps mentorship to client engineering teams. • Lead DevOps transformation workshops, knowledge transfer sessions, and incident response. • Troubleshoot complex infrastructure and pipeline challenges; create comprehensive documentation.

Role Description Effectual Cloud Architects are responsible for technical leadership of Professional Services projects. They partner with Effectual’s Engagement Managers (EMs) to deliver an exceptional customer and delivery team experience. Effectual Cloud Architects are “Brand Ambassadors” and are expected to demonstrate Effectual’s experience and expertise through the delivery of high-quality, leading-practice solutions to customers. A Glimpse into the Daily Routine of a Cloud Architect - Design and document a system in AWS to meet customer needs and requirements. - Meet with a customer or internal team member to troubleshoot, educate, and unblock implementation progress. - Partner with an Engagement Manager to craft customer communication. - Gather requirements, document current state, and educate customers on your solution approach. - Jump on a pre-sales call to demonstrate Effectual’s expertise and experience to a potential customer. Essential Duties and Responsibilities - Championing technical excellence by: - Driving the implementation of leading practice architecture for assigned clients. - Architecting and building solutions in AWS (e.g., Landing Zones, container platforms, application hosting environments, data storage solutions, etc.) using various AWS services like Control Tower, EKS/ECS, S3, Transit Gateway, EC2, etc. - Conducting cost-benefit and risk-reward analyses. - Designing solutions, development and deployment plans, and high-level solution validation processes for execution by delivery teams. - Being accountable for the overall technical success of client projects. - Working with technology management to refine project management processes to continually improve technical delivery efficacy. - Assisting in prioritizing and sequencing infrastructure projects, supporting project work breakdown activities, helping to remove roadblocks, and collaboratively resolving disagreements related to solution design. - Fostering continual learning and collaboration by: - Serving as a mentor to team members around leading practices. - Educating clients on solution rationale and leading practices. - Building consensus amongst all technical stakeholders. - Supporting rigorous project governance and execution through: - Meeting with team members daily to review progress. - Challenging team members on technical solution approaches and holding them accountable for implementation success. - Submitting time on assigned projects, daily. - Supporting project delivery team members by: - Always operating with transparency. - Being responsive to requests from team members for information. - Communicating working preferences and understanding the working preferences of others to help develop a high-performing team that operates with respect, effectiveness, and efficiency. Qualifications - 5+ years of continual, prior experience working as a Solution Architect consisting, in parallel, of at least: - 3+ years architecting AWS infrastructure. - 3+ years building AWS infrastructure, including at least: - 1+ year of infrastructure as code experience (Terraform preferred). - 1+ year of DevOps toolchain experience (e.g., GitHub, GitLab, AWS Code* Suite). - At least one (1) AWS Professional certification. - Strong working knowledge of leading AWS cloud security practices. - Proficient in developing Infrastructure-as-Code (e.g., Terraform / AWS CloudFormation). - Proficient in coding configuration management tooling (e.g., Ansible, Chef, Puppet, etc.). - Proficient in at least one or more programming / scripting languages (e.g., Python, Java, Node, etc.). - Demonstrable knowledge of Agile and Waterfall SDLC methodologies. - Ability to work with multiple clients, in parallel. - Attention to detail. - Exceptional communication and time management. Requirements - Additional AWS certifications (e.g., Developer Associate, SysOps Administrator Associate, Solution Architect Associate, etc.). - Prior management experience is helpful, even though this is an individual contributor role. - Container development. - Container orchestration using platforms such as Kubernetes, Docker, AWS EKS, etc. - Implementing static and dynamic code analysis tools within CI/CD pipelines. - Use code analysis tools such as AWS X-Ray, AppDynamics, Dynatrace, etc. - Ability to work Eastern Standard Time Zone schedule but support customers in different regions. Benefits - Medical, dental, and vision health insurances. - Short term disability, long term disability and life insurances. - 401k with Company match. - Paid time off (PTO) (120 hours PTO that accrue over one year). - Paid time off for major holidays (14 days per year). - These and any other employee benefit offerings are subject to management’s discretion and may change at any time.

• Own the day-to-day operational management of engineering and delivery teams, ensuring alignment with business and client needs • Serve as the primary escalation point for team-level issues, delivery coordination challenges, and operational blockers • Partner with Leadership to maintain team structure, role clarity, and effective span of control across the organization • Work closely with Resource Management (RMO) to manage staffing, bench utilization, and alignment of resources to active and upcoming projects • Collaborate with HR and Recruiting to identify hiring needs, support interviews, and ensure timely fulfillment of open roles • Coordinate onboarding of new hires, ensuring they are effectively integrated and ready for client delivery • Drive team readiness by identifying skill gaps and coordinating training or enablement efforts aligned to upcoming work • Maintain visibility into team capacity, project demand, and pipeline to proactively plan for future needs • Support delivery execution by ensuring teams are properly staffed, aligned, and operating efficiently across engagements • Facilitate communication across Engineering, HR, RMO, and leadership to ensure alignment and rapid issue resolution • Monitor operational health of the team, identifying risks, inefficiencies, or gaps and taking action to address them • Continuously improve operational processes, workflows, and coordination across the delivery organization

• Building and delivering high quality data architectures and pipelines that support clients, business analysts, and data scientists. • Interfaces with other technology teams to extract, transform, and load [ETL] data from a wide variety of data sources. • Continually improve ongoing reporting and processes, as well as automate or simplify self-service for clients. • Develop, code, and deploy scripts written in the Python programming language, as Python is the language of Data. • Assemble large, complex datasets to meet both functional and non-functional requirements. • Build high-performance algorithms, predictive models, and proofs of concept while using modern programming languages and tools to integrate systems and manage complex data workflows. • Ensure the data strategies and architectures are in compliance with regulatory requirements. • Work with business executives to ensure the data architecture aligns with business requirements. • Optimize data retrieval, develop dashboards, reports and perform database maintenance tasks. • Collaborate closely with data scientists, helping to ensure that the organization's data infrastructure meets the requirements of complex data analytics.

Position Summary Effectual DevOps Engineers (DOEs) are members of the Professional Services (PS) team responsible for ensuring that customer-facing projects are delivered with exceptional customer satisfaction and technical excellence. Effectual DevOps Engineers are "Brand Ambassadors" and are expected to stay current on leading practices to deliver high-quality, well-conceived solutions to customers. What makes a successful DevOps Engineer? DOEs are skilled, experienced technologists who stay current on leading practices, act in the interests of our customers to deliver fit-for-purpose solutions to their needs to achieve defined business outcomes on behalf of our customers. DOEs are problem solvers who see blockers and challenges as opportunities to find a new path to success; the words "good enough" and "impossible" aren't in their vocabulary. DOEs are knowledgeable and experienced in AWS Cloud technologies, possess a strong desire to continue to learn about emerging technologies, and a passion for supporting the high-quality delivery of technical projects. Essential Duties and Responsibilities - Enabling customers' use of AWS to achieve their business objectives through: - Kubernetes ecosystem - Designing, deploying, maintaining, and troubleshooting large microservices estates in production on Kubernetes - Service mesh deployment and integration such as ISTIO, Linkerd, Consul, etc. - Using Helm Charts, Custom Resource Definitions - Creating cloud-native CI/CD workflows for containers with tools such as Jenkins, CodeDeploy, CodePipeline, Gitlab, etc. - Hands-on experience with microservices and distributed application architecture in a multi-tier environment (Dev, Test, Prod, etc.) - Automating cloud infrastructure with scripting and code, including but not limited to: - Extensive experience in a scripting language (Bash, Python, JavaScript, etc) - Hands on experience in a language such as Python, Ruby, Go, Swift, Java, .Net, C++ or similar object-oriented language. - Composing and leveraging code to define and automate cloud infrastructure (e.g.: AWS CloudFormation templates, Terraform, AWS CDK, etc.) to ensure repeatable, sustainable AWS infrastructure - Automating infrastructure and application deployment and testing in development, pre-production, and production environments - Experience with the full software development lifecycle and delivery using Agile practices in a team environment. - Supporting developers in efficiently working within AWS through: - Architecting, coding, deploying, and troubleshooting Continuous Integration / Continuous Deployment (CI/CD) pipelines - Providing input and guidance to developers on overall AWS Architecture and design tenets - Extensive experience with git version control, git branching, and CI/CD practices - Establishing visibility into cloud operations through: - Leveraging resource tagging to allocate costs and optimize resource planning - Assisting in preparing cost analysis based on expected usage - Configuring AWS cloud infrastructure for maximum technical and budgetary efficiency - Supporting the migration of customers from on-premises environments to AWS through: - Assisting in the development of migration plans - Executing migration plans, which may include: - Migrating applications using microservices architectures - Confirming the migration of resources into AWS and decommissioning on-premises resources - Supporting rigorous project governance and execution achieved through: - Meeting with team members daily to review progress - Holding team members accountable for and challenging team members on technical solution implementation approaches to achieve optimal outcomes - Submitting time on assigned projects, daily - Supporting project delivery team members by: - Always operating with transparency - Being responsive to requests from team members for information - Communicating working preferences and understanding the working preferences of others to help develop a high-performing team that operates with respect, effectiveness, and efficiency - Additional responsibilities as requested Qualifications - 5+ years of experience as a technical specialist - 4-7 years of DevOps / SRE experience working in AWS environment(s) and / or supporting software development team(s) consisting of at least: - 3+ years of experience with Kubernetes running microservices in production - 4+ years of experience developing AWS cloud infrastructure - 4+ years of experience developing CI/CD pipelines using tools like Jenkins, GitHub, etc. - Container development and orchestration in Kubernetes, AWS EKS, Helm, CRD's, etc. - Strong working knowledge of leading AWS cloud security practices - Hands on experience and solid understanding of both Linux and Docker - Proficient in developing Infrastructure-as-Code (e.g.: Terraform / AWS CloudFormation) - Proficient in coding configuration management tooling (e.g.: Ansible, Chef, Puppet, etc.) - Proficient in at least one or more programming / scripting languages (e.g.: Python, Ruby, Go, Swift, Java, .Net, C++) - Demonstrable knowledge of Agile methodologies - Attention to detail - Exceptional communication and time management Required Certifications - AWS Certified Cloud Practitioner - AWS Certified Developer – Associate Optional Certifications - AWS Certified SysOps Administrator – Associate - AWS Certified DevOps Engineer - Professional Preferred Skills and Experience - Certifications (e.g.: Certified Kubernetes Administrator (strongly preferred), AWS Solution Architect - Professional, AWS DevOps Engineer - Professional, AWS Data Analytics - Specialty, etc.) - Implementing static and dynamic code analysis tools and testing tools within CI/CD pipelines (SonarQube, Selenium, etc.) - Hands on experience in a production stack with GitOps workflows using Git, ArgoCD, and app of apps patterns, Prometheus, Grafana, etc. - Experience with Kubernetes service mesh architectures such as ISTIO - Advanced-level knowledge in networking and routing within AWS - Master's degree or higher in engineering or information systems study - Contributor to Open-Source community Company Offered Benefits Full-time employees are eligible to participate in our employee benefit programs: - Medical, dental, and vision health insurances, - Short term disability, long term disability and life insurances, - 401k with Company match - Paid time off (PTO) (120 hours PTO that accrue over one year) - Paid time off for major holidays (14 days per year) - These and any other employee benefit offerings are subject to management’s discretion and may change at any time. Physical Demands and Work Environment The work is generally performed in an office environment. Physical demands include sitting, keyboarding, verbal communication, written communication. Employees are occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Salary Range for this position: $120,000-$140,000 "Salary ranges provided are for informational purposes only and may vary depending on factors such as experience, qualifications, and geographic location. The final salary offer will be determined based on the candidate's skills and alignment with the role requirements." This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended anytime at the sole discretion of the Employer. Duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Effectual Inc. is an EEO employer and does not discriminate on the basis of any protected classification in its hiring, promoting, or any other job-related opportunity.