• Own end-to-end forecasting and replenishment for the Drug channel (CVS, Walgreens) • Serve as Grüns' primary point of contact with CVS and Walgreens inventory teams • Establish a store audit and execution process • Monitor retailer POS and external forecast accuracy • Lead pre and post-analysis on all promotional activity • Partner cross-functionally with Sales, Ops, and Analytics • Expand CPFR coverage across additional retail channels

• Triage of incoming requests, routing tickets to the appropriate team/desk • Handling tickets for account/login creation and resolving user inquiries • Deep understanding of the platform, its features, and behavior in response to user requests • Chat support for both administrative staff (secretaries) and physicians • Monitoring Business Intelligence (BI) data to analyze information and optimize processes • Participation in regular client meetings • Presentation and validation of solutions with clients • Preparing release notes and coordinating platform updates and improvements • Continuous learning and knowledge development about the platform

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: - Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. - Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. - Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: CAREER OPPORTUNITY OFFERING: - Bonus Incentives - Paid Certifications - Tuition Reimbursement - Comprehensive Benefits - Career Advancement - This position pays between $62,500.00 - $79,800.00/ based on experience The Revenue Cycle Analyst is responsible for performing in-depth analysis of claims, payments, and account reconciliations to ensure accuracy and compliance across the revenue cycle. This role identifies trends in underpayments, denials, and revenue leakage, evaluates root causes, and recommends corrective actions to improve financial performance. Key responsibilities include reviewing and validating claim and payment data, interpreting contract reimbursement terms, preparing detailed reports, and working assigned underpayment projects. The analyst collaborates with cross-functional teams, escalates complex issues, and supports continuous improvement initiatives to optimize processes and reduce cycle times. Success in this role requires strong analytical capabilities, attention to detail, and the ability to communicate findings effectively to stakeholders while driving operational excellence within the revenue cycle. Essential Job Functions: Provides service level revenue cycle operations reporting and analysis within revenue cycle services. Escalates issues and concerns with leadership to identify and resolve service level issues. Analyze and understand historical data and staffing to forecast future requirements. Supports the review, recommendation and implementation of metrics and reporting for Revenue Cycle Services. Assists in strategic planning and performs ongoing process improvement evaluation. Provides exceptional service to internal and external stakeholders. Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Required Experience: - 1 to 3 Years - Demonstrated advanced usage of AI and the management of teams using AI to lean into process and technological improvements, to include the exploration, experimentation, and application of AI. - This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require. Education Level: Bachelor’s Degree or Equivalent Experience Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 - Innovation - Work-Life Flexibility - Leadership - Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: - Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. - Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. - Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. - Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. Employment Disclaimers – Ensemble

Location: Remote - DowntownDepartment: CBO Customer ServiceWeekly Hours: 40Status: Full timeShift: Days (United States of America) Job Summary: POSITION SUMMARY If a patient has questions about a hospital or physician bill at ProMedica, the Patient Account Analyst will be there to answer. You will contact patients about registration, billing and collection. You will post payments, adjustments and denials to patient accounts and resolve any questions. This position is key to enhancing the patient experience at ProMedica. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive. REQUIREMENTS - High school diploma or equivalent - 1 year experience in medical registration, billing, customer service or collection. - Must be in a 60 mile radius of Toledo, OH or round trip of 120 miles Salary Range - $31,200 - $58,968 We offer a competitive benefits package with coverage effective day one of employment which includes medical, dental, vision, company paid life insurance, paid time off, a 401k retirement plan, an employee assistance program and other voluntary coverage options and employee discounts. This is a remote position; however, employment is limited to residents of certain U.S. states due to legal, tax, and regulatory requirements. At this time, we cannot offer employment to individuals residing in California, Colorado, Hawaii, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Washington, or U.S. territories. Eligibility is based on applicant’s primary residence at time of hire. ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus. Benefits: We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org Equal Opportunity Employer/Drug-Free Workplace