ProMedica

• Accurately coding diagnoses, procedures and other services to ensure medical records and billing are accurate • Work with providers to ensure documentation is clear and complete and result in accurate coding • Review all claim edits and correct errors in a timely fashion • Code for practice and hospital charges for all departments supported by the Professional Billing Office

Role Description As a Coding Specialist, you will conduct audits of physician/provider documentation and coding for office and surgical procedure encounters. You will research and communicate government and private insurance carrier coding/billing policies and provide regularly scheduled education for providers and staff on appropriate coding and billing. In this role, you will review code change requests and conduct review of coding denials or other payer requests. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive. Qualifications - Associate degree, preferably in a health information management or related field - Extensive knowledge of ICD-10, CPT and HCPCS coding - Minimum of 3 years of physician/professional complex surgical and E&M coding experience in a health care system or medical office setting - CPC, CCS-P, CPMA, RHIT or RHIA Requirements - Bachelor’s Degree in health information management or related field (preferred) - 3+ years of physician/professional complex surgical and E&M coding experience in a health care system or medical office setting (preferred) - 1-2 years of experience in professional coding auditing and provider education (preferred) Benefits - Competitive benefits package with coverage effective day one of employment - Medical, dental, and vision insurance - Company paid life insurance - Paid time off - 401k retirement plan - Employee assistance program - Other voluntary coverage options and employee discounts - Benefits package for per diem employees includes a 401k retirement plan (no company match for per diem status) Company Description ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus .

Role Description The Financial Clearance Analyst is responsible for conducting financial analytics into the patient’s overall financial responsibility and insurance requirements as it relates to the upcoming scheduled service within the ProMedica Healthcare System. Comprehensive analysis will be based on: - Verification of the patient’s coverage - Determination of authorization and referral requirements of the payer - Calculation of the estimated patient responsibility The efforts of the Financial Clearance Analyst are to assure the patient will have a clear understanding of their estimated responsibility prior to services being rendered. These efforts will result in: - Increased net revenues - Reduction of bad debt - Reduction of denials The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive. Qualifications - High School diploma or equivalent - 5 years of experience in revenue cycle or healthcare related field Requirements - 1 year of direct revenue cycle customer service, collection, or financial assistance experience (preferred) Benefits - Competitive benefits package with coverage effective day one of employment - Medical, dental, and vision insurance - Company paid life insurance - Paid time off - 401k retirement plan - Employee assistance program - Other voluntary coverage options - Employee discounts

Role Description As a Coder at ProMedica, you are responsible for accurately coding diagnoses, procedures, and other services to ensure medical records and billing are accurate. You will: - Work with providers to ensure documentation is clear and complete, resulting in accurate coding. - Review all claim edits and correct errors in a timely fashion. - Code for practice and hospital charges for all departments supported by the Professional Billing Office. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive. Qualifications - High School diploma or equivalent. - Must be able to pass internal coding test. - Proficient in ICD-10-CM, CPT, and HCPCS coding. - Minimum of 1 year of physician/professional coding experience in a health care system or medical office setting; or equivalent combination of education and experience. - CPC, CCS-P, RHIT, or RHIA certification required, or must obtain within 90-day probationary period. Requirements - Knowledge of professional billing revenue cycle processes. - Knowledge and experience with Epic and other coding applications. - 2+ years of physician/professional coding experience in a health care system or medical office setting. Benefits - Competitive benefits package with coverage effective day one of employment. - Medical, dental, and vision insurance. - Company paid life insurance. - Paid time off. - 401k retirement plan. - Employee assistance program. - Other voluntary coverage options and employee discounts.

Role Description As the Central Business Office (CBO) Specialist II, you will facilitate accurate provider credentialing, coding, billing, posting and collection for ProMedica Physicians and other supported entities. You will serve as a liaison between providers/office staff and hospitals or payor plans. You will maintain provider information in credentialing software and review and assign coding for professional services. In this role, you will perform a variety of registration, billing, follow-up and collection functions for all payors, including self-pay. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive. Qualifications - High school diploma or equivalent. - Experience reading hospital/Physician medical records. - Detailed understanding of CPT & ICD-9 (10) coding. - Detailed understanding of Professional charging processes. - Experience completing hospital and payor credentialing forms. - 3 years experience in Professional/Physician credentialing, registration, billing, customer service or collection with at least 2 years experience specific to credentialing and/or billing office work. Requirements - Salary Range - $32,240 - $58,448. - This is a remote position; however, employment is limited to residents of certain U.S. states due to legal, tax, and regulatory requirements. At this time, we cannot offer employment to individuals residing in California, Colorado, Hawaii, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Washington, or U.S. territories. Eligibility is based on applicant’s primary residence at time of hire. Benefits - We offer a competitive benefits package with coverage effective day one of employment which includes medical, dental, vision, company paid life insurance, paid time off, a 401k retirement plan, an employee assistance program and other voluntary coverage options and employee discounts. - We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. Company Description ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus .

• responsible for the design, implementation, maintenance, and support of non-clinical Epic software applications • work with operational teams across ProMedica • serve as a mentor for less experienced IT EMR staff • plan implementation and upgrade clinical systems ensuring adequate testing, quality assurance and documentation of changes • train IT employees and advise end-users in the operation of their information system • support the training team by keeping trainers informed of new functions and system changes

Location: Remote - DowntownDepartment: CBO Customer ServiceWeekly Hours: 40Status: Full timeShift: Days (United States of America) Job Summary: POSITION SUMMARY If a patient has questions about a hospital or physician bill at ProMedica, the Patient Account Analyst will be there to answer. You will contact patients about registration, billing and collection. You will post payments, adjustments and denials to patient accounts and resolve any questions. This position is key to enhancing the patient experience at ProMedica. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive. REQUIREMENTS - High school diploma or equivalent - 1 year experience in medical registration, billing, customer service or collection. - Must be in a 60 mile radius of Toledo, OH or round trip of 120 miles Salary Range - $31,200 - $58,968 We offer a competitive benefits package with coverage effective day one of employment which includes medical, dental, vision, company paid life insurance, paid time off, a 401k retirement plan, an employee assistance program and other voluntary coverage options and employee discounts. This is a remote position; however, employment is limited to residents of certain U.S. states due to legal, tax, and regulatory requirements. At this time, we cannot offer employment to individuals residing in California, Colorado, Hawaii, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Washington, or U.S. territories. Eligibility is based on applicant’s primary residence at time of hire. ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus. Benefits: We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org Equal Opportunity Employer/Drug-Free Workplace

Location: Remote - OhioDepartment: HIM Revenue CycleWeekly Hours: 20Status: Part timeShift: Days (United States of America) Job Summary: As the Outpatient Coder I, you will translate health care services and procedures into standardized codes on outpatient accounts. You will work with Epic work quests to maintain timeliness of coding, billing, and accounts receivable. You will communicate with providers, coders and clinical documentation specialists as needed for comprehensive patient record documentation. You will formulate, monitor and respond to all compliant documentation clarification requests to query the provider for resolution of incomplete documentation. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive. REQUIREMENTS - Associate’s or bachelor’s degree in HIT/HIM OR High school diploma AND Certificate of Completion of AHIMA Coding Basics Program and Coding Assessment and Training Solutions Program - Must be able to pass internal coding test - Proficient in ICD-10-CM, CPT, and HCPCS coding - 1 year of outpatient coding - RHIA, RHIT, CCS or CCS-P certification or must obtain within 90 days of hire PREFERRED REQUIREMENTS - Associate or bachelor’s degree in Health Information Management or related field - Knowledge and experience with Epic, 3M 360 and other HIM coding applications - Knowledge of entire hospital billing revenue cycle process - 2 years of outpatient coding experience Salary Range - $41,200 - $61,360 We offer a competitive benefits package with coverage effective day one of employment which includes dental, vision, company paid life insurance, paid time off, a 401k retirement plan, an employee assistance program and other voluntary coverage options and employee discounts. This is a remote position; however, employment is limited to residents of certain U.S. states due to legal, tax, and regulatory requirements. At this time, we cannot offer employment to individuals residing in California, Colorado, Hawaii, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Washington, or U.S. territories. Eligibility is based on applicant’s primary residence at time of hire. ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus. Benefits: We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org Equal Opportunity Employer/Drug-Free Workplace

Location: Junction Building - HQDepartment: Utilization ManagementWeekly Hours: 24Status: Part timeShift: Days (United States of America)Pay Grade: $32.25 - $47.00This is a remote position; however, employment is limited to residents of certain U.S. states due to legal, tax, and regulatory requirements. At this time, we cannot offer employment to individuals residing in California, Colorado, Hawaii, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Washington, or U.S. territories. Eligibility is based an applicant’s primary residence at time of hire. Job Summary: As a Utilization Management RN, you look to maximize the quality and cost-efficiency of health care services at ProMedica. You will complete reviews for admissions and transfers and apply payer rules to obtain authorizations. You will work with physicians, nurses, and other members of the health care team to effectively allocate resources to ensure appropriate care. You will review cases and look for opportunities to improve hospital service utilization. The above summary is intended to describe the general nature and level of work performed by the positions. It should not be considered exhaustive.   REQUIREMENTS - Education: Graduate of approved NLN accredited School of Nursing - Years of Experience: Minimum of 3 years acute care nursing experience - License: Current RN licensed in the state of hire PREFERRED REQUIREMENTS - Education: Bachelor’s degree - Skills: Knowledge of insurance guidelines and federal, state, and local regulations. Experience with UR/UM in hospital acute care setting. Previous experience with case management, utilization review, and InterQual criteria ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus. Benefits: We offer a competitive benefits package with coverage effective day one of employment which includes dental, vision, company paid life insurance, paid time off, a 401k retirement plan, an employee assistance program and other voluntary coverage options and employee discounts. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org Equal Opportunity Employer/Drug-Free Workplace

• participate in planning, designing, developing, training, implementing, communicating, supporting, and evaluating existing or new functionality related to assigned applications • ensure test scripts are created, reviewed, and updated to reflect proposed workflow solutions • serve as a mentor for IT staff and support and review their work as needed