• Develop, lead, and institutionalize an enterprise wide leadership, learning, and organizational development strategy aligned to Make-A-Wish’s strategic plan and annual priorities. • Serve as a trusted advisor to senior and executive leaders on leadership capability, talent development, culture, and organizational effectiveness. • Build multi year roadmaps for leadership development, succession planning, workforce capability, and organizational design. • Design and implement tiered, Make-A-Wish–branded leadership development experiences for emerging leaders through executives. • Establish leadership competency models and behavioral expectations aligned to mission, values, and culture. • Create executive coaching, high potential, and succession ready development experiences in partnership with HR Business Partners and senior leaders. • Implement and sustain enterprise leadership assessments (e.g., EQ/360 tools) to inform development, coaching, and succession strategies. • Lead organization design and effectiveness initiatives, including structure, role clarity, spans and layers, and team effectiveness. • Partner on enterprise change management efforts tied to major initiatives, transformations, and strategic priorities. • Facilitate leadership offsites, team effectiveness sessions, and cross functional working forums as needed. • Design and institutionalize an enterprise Career Growth Model, including career pathways, critical experiences, and development opportunities. • Partner with executive leaders and HR Business Partners to lead biannual, cross functional national talent and succession planning processes. • Identify organizational capability gaps and design targeted strategies to strengthen leadership bench strength and internal mobility. • Oversee the design and delivery of blended learning solutions (facilitated, virtual, digital, cohort based) grounded in adult learning principles. • Curate and integrate internal and external learning resources, including certifications, executive programs, and leadership tools. • Facilitate enterprise learning programs and workshops across the National Office and Chapters, modeling inclusive and mission aligned facilitation practices. • Guide the effective use of learning and change technologies (e.g., LMS, LXP, talent platforms) to support scalable learning and development. • Continuously evaluate learning programs, tools, and vendors for quality, relevance, scalability, and impact. • Manage external partners and vendors to support enterprise learning and development goals. • Reinforce Make-A-Wish values through leadership behaviors, development programs, and learning experiences. • Embed inclusion, belonging, and leadership accountability into leadership and talent development initiatives. • Support broader engagement and culture building efforts in partnership with People & Culture leadership. • Define success metrics such as leadership bench strength, internal promotion rates, succession readiness, engagement scores, and program effectiveness. • Use data and insights to continuously improve programs and demonstrate ROI. • Build executive level dashboards and reporting to communicate talent development outcomes and organizational impact.

Manager, Training & Education Location: Sydney, CBD, NSW, Australia Hybrid and flexible working options. Job Description: Pursuing fairness for the people of NSW Vacancy: Manager, Training & Education, Clerk Grade 11/12, Capacity Building and Education Services Branch, Training & Engagement Unit Employment: Ongoing Salary Range: Up to $195,679. Package includes salary ($149,739 - $173,174), employer's contribution to superannuation and annual leave loading About the NSW Ombudsman Government agencies touch and impact the lives of the people of NSW every day, and we are there to make sure those interactions are fair. Government is complex and people need to have confidence that someone is holding government agencies to account if their actions are unreasonable, wrong or unlawful. We are that someone. We are the organisation that shines a light on serious wrong conduct in the delivery of government services. Our ultimate goal is that everyone receives the right services and fair treatment from the agencies we oversight. Our scope is broad. We cover services for vulnerable families, including the delivery of community services funded by government; local councils; correctional and youth justice centres; education; environment protection and public transport - to name a few! We work to help resolve problems at an individual level, as well as looking at the bigger picture to promote system improvements in public administration and in the delivery of community services. We are confident in the knowledge that our work will give voice to the individual and bring fairness and balance to how the government delivers to the public it serves. We are committed to providing a range of career development opportunities. We aim to guide and help our people with the skills they need to lead our organisation and give the most impact to what they do. The Role This role is responsible for managing the development and delivery of external training services and education products and services for NSW government agencies, community organisations and members of the community to support capability development in those organisations and strengthening our reputation with these stakeholders, especially those within NSW. This role works extensively with internal and external stakeholders to ensure our training and education program remains relevant, contemporary and promotes enhanced administrative practices. About you We are looking for someone with: - A degree or higher qualification in a relevant discipline and/or significant experience in managing the delivery of training and education programs to uplift the capability of the target audience - Demonstrated experience in a leadership role, including in high-volume, customer focussed environments - Project and program management experience, including contract management and engaging with external stakeholders and external provider - Demonstrated understanding of or experience in the application of contemporary communication practices, instructional design and/or behavioural insights to the development of training and education resources and services would be an advantage. - Experience working in the NSW public or community sectors will be highly regarded What can we offer? - Competitive salary and future growth opportunities within NSW Ombudsman - Flexibility and the capacity to work in a hybrid way - Work life balance with a 35-hour work week - Close to public transport - office is adjacent to Town Hall Train Station - Great team environment and culture - Fitness Passport Notes: - Online applications must consist of (Please combine in one document): - Covering letter (max 2 pages) highlighting your claims for the role and which role you are applying for. - CV outlining your skills, knowledge, and experience as relevant to this role. - The assessment process will be conducted by a standard panel assessment process. - A talent pool may be created through this recruitment process. A talent pool is a pool of applicants who have been assessed and identified as suitable for this role or similar roles, and who may be considered for a range of similar roles, including temporary, term or ongoing roles over the next 18 months. - Short listed candidates will be subject to security and other vetting processes. - Only applications that are submitted through iworkfor.nsw.gov.au will be accepted. - Late applications will not be accepted. - All temporary roles may have the opportunity for ongoing employment. Employment at the NSW Ombudsman is subject to the satisfactory completion of security and related vetting including, in part, a criminal records check; signed understanding and acceptance of a range of policies; two statutory declarations relating to conflicts of interest, arrests, charges, convictions and a health declaration. NSW Ombudsman promotes a diverse workforce that is representative of the communities we serve. We particularly encourage applications from Aboriginal people, people from culturally and linguistically diverse communities, LGBTIQ+ people and people of all genders, and people with disability. We support flexibility and all roles advertised on a full-time basis may be considered for part-time employment. Additional Information is available at the following links. NSW Ombudsman Website Role Description Inquiries can be directed to Recruitment team via recruitment@ombo.nsw.gov.au We provide adjustments including alternative formats to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternative formats) or have an enquiry about the support provided, please contact Amy on 02 9127 7159 opt. 1 or recruitment@ombo.nsw.gov.au.

IMPACT Group is a certified woman-owned career coaching firm based in St. Louis, MO that focuses on relocation, leadership development, and outplacement solutions. Our team of 300+ is united on one idea: People can succeed professionally and personally even through difficult career challenges and transitions. We are building a better world by empowering people to find and grow great careers. As employees transition in, within, and out of a company, IMPACT Group coaching programs make a difference, helping people along their career path and move into desirable roles – working in their hometown, remotely or literally, anywhere in the world. We’re on a mission to maximize human potential in an increasingly tech-enabled world. While partnering with companies of all sizes – large and small, national and global – our business model emphasizes the importance of human connections. Join IMPACT Group and you’ll be helping others move their careers forward! This is a remote, US-based position available to candidates who reside in the following states: CA, CO, IL, MO, MI, WA Job Summary: Are you passionate about helping others navigate change and thrive in new beginnings? IMPACT Group, a global leader in relocation and career coaching, is seeking an enthusiastic Part-Time Transition Advisor to support recent college graduates relocating for their first corporate roles. This is an exciting opportunity for newer coaches to gain hands-on experience with a reputable coaching organization while guiding young professionals as they acclimate to life in a new city, build confidence, and establish balance in their post-college careers. Key Responsibilities: - Coach recent graduates through the personal and professional transitions that come with relocation and starting a new job. This may include researching resources in their new locations, as well as coaching and supporting them within their early career development. - Deliver one-on-one virtual coaching sessions aligned with IMPACT Group’s proven service delivery standards, maintaining and active caseload of participants and managing coaching engagements from start to finish. - Provide encouragement, accountability, and practical strategies to help participants adjust to new environments, build routines, and thrive personally and professionally. - Ensure all coaching sessions meet IMPACT Group’s quality and program standards to deliver measurable results. Qualifications: - 2-3 years of experience working with people during major life transitions; coaching, training experience and/or certification preferred. - Strong empathy, communication, and organizational skills. - Experience or interest in working with early-career professionals or college graduates. - Comfort with virtual coaching platforms and maintaining digital client records. - Ability to manage a flexible, part-time caseload and meet program deadlines. What Makes You a Great Fit: (bullet points describing ideal candidate) - You have a demonstrated passion for helping people through major life transitions - You enjoy serving as an advocate for people and are comfortable being a resource, doing research and making calls to ensure a successful relocation process Please read more about us at http://www.impactgrouphr.com/ At IMPACT Group, we believe that diversity drives innovation—and that work should be accessible to everyone. We are an Equal Opportunity Employer committed to equity and inclusion across race, ethnicity, gender, sexual orientation, gender identity, disability, age, neurodiversity, veteran status, and every intersection in between. We support flexible, remote, and hybrid work arrangements and are intentional about creating an environment where all team members—whether in-office or remote—can contribute fully and thrive. Accessibility is a priority. If you need accommodations during the application or interview process, or while working with us, we’ll partner with you to ensure a barrier-free experience. We know that people are at the heart of every successful transition—whether it's relocation, career change, or professional development, we are committed to building a team that reflects the diverse individuals and communities we serve across the globe. Applicant Data Disclosure & Privacy Notice (GDPR + CPRA) This Applicant Data Disclosure & Privacy Notice (“Notice”) explains how IMPACT Group (“Company,” “we,” “our,” or “us”) collects, uses, shares, retains, and protects personal data in connection with our recruiting and hiring process, including when you apply for a job through our applicant tracking system (“ATS”). This Notice applies to applicants, candidates, and individuals interacting with our recruitment process (“Applicants”). 1) Who We Are (Controller / Business) Company Name: IMPACT Group Address: 12977 North Outer 40 Drive, Suite 300, St. Louis, MO 63141 United States Email: hresources@impactgrouphr.com Phone: + 1 800-420-2420 GDPR Data Controller For individuals located in the European Economic Area (EEA), United Kingdom, or Switzerland, IMPACT Group is the data controller of your personal data. California CPRA Business For California residents, IMPACT Group is a “business” as defined under the California Privacy Rights Act (“CPRA”). 2) Categories of Personal Data We Collect We may collect the following categories of personal data from you, depending on the role and recruitment stage: A. Identifiers & Contact Information • Name, email address, phone number • Mailing address (if provided) • Online identifiers (e.g., IP address, device identifiers) B. Professional & Employment-Related Information • Resume/CV, cover letter, work history, education • Certifications, languages, skills, portfolio, writing samples • References and referral information (if provided) C. Recruiting Process Information • Interview notes, assessment results, communications • Application status, scheduling history, outcomes D. Sensitive Personal Information (Only When Permitted/Required) We may collect limited sensitive personal data only where permitted by law and/or relevant to the hiring process, such as: • Disability or accommodation needs • Work authorization/immigration status (as required) • Diversity/equal opportunity data (optional, where applicable) • Background check results (only after applicable notice/authorization) We do not use sensitive personal information to infer characteristics about you for unrelated purposes. E. Technical & Usage Data (ATS and Website) • Log data, browser type, operating system • Interaction data within our career site/ATS 3) Sources of Personal Data We collect personal data from: • You directly (applications, communications, interviews) • Recruiting sources you authorize (e.g., LinkedIn or job boards) • Referees you provide (where permitted) • Service providers supporting recruiting (e.g., ATS, assessments) • Background check providers (only where applicable and authorized) 4) Purposes for Using Personal Data We use your personal data to: 1. Process your application and evaluate your qualifications 2. Communicate with you about roles, interviews, and outcomes 3. Conduct interviews and assessments (where applicable) 4. Verify information provided (e.g., references, work eligibility) 5. Perform background checks (only when permitted/authorized) 6. Comply with legal obligations, including employment and recordkeeping laws 7. Improve our recruiting process, including system administration, analytics, and security 8. Maintain talent pools (with your consent where required) 5) Legal Bases for Processing (GDPR) If you are located in the EEA/UK/Switzerland, we process your personal data under one or more of these legal bases: • Legitimate Interests: to manage recruitment, assess candidates, and secure our systems • Contract / Pre-contractual Steps: to take steps at your request prior to entering an employment contract • Legal Obligation: to comply with employment, tax, immigration, and equal opportunity laws • Consent: for certain optional activities (e.g., keeping you in a talent pool, diversity data where required) You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing. 6) CPRA Notice at Collection (California Applicants) If you are a California resident, the CPRA requires that we disclose the categories of personal information collected and the purposes for which it is used. We collect the categories listed in Section 2 above for the business purposes described in Section 4, including: • recruiting and hiring decisions, • security and fraud prevention, • legal compliance, • internal operational purposes. We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising (as defined by the CPRA). 7) How We Disclose/Share Personal Data We may disclose personal data to: A. Internal Stakeholders • HR, recruiting staff, hiring managers, and interviewers • Internal legal, IT, finance, and security staff (as needed) B. Service Providers / Processors We use vetted third-party providers that support recruitment, such as: • Applicant Tracking System provider • Interview scheduling tools • Video conferencing platforms • Skills/assessment providers • Background check providers (where applicable) These parties are required to use personal data only to provide services to us and to protect it appropriately. C. Legal and Compliance Disclosures We may disclose data if required to comply with law, regulation, legal process, or government requests, or to protect rights and safety. D. Corporate Transactions If we are involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction, subject to confidentiality protections. 8) Automated Decision-Making We do not make hiring decisions based solely on automated decision-making that produces legal or similarly significant effects. If we use automated tools to assist with recruiting (for example, to help sort applications), they are used with human review and appropriate safeguards. 9) Data Retention We retain applicant data only as long as reasonably necessary for recruiting and legal compliance. Typical retention periods: • Unsuccessful candidates: [e.g., 1–3 years] after the hiring decision • Hired candidates: data may be transferred into personnel files and retained per employment record retention rules • Talent pools: retained until you request deletion or after [e.g., 2 years] of inactivity, whichever occurs first Retention may vary by jurisdiction and legal requirements. 10) International Transfers (GDPR) Because we are U.S.-based, your information may be transferred to and processed in the United States or other countries where we or our service providers operate. Where required under GDPR, we use appropriate safeguards such as: • Standard Contractual Clauses (SCCs) approved by the European Commission, and/or • Other legally recognized transfer mechanisms You may request more information about these safeguards by contacting us. 11) Your Rights A. GDPR Rights (EEA/UK/Switzerland) You may have the right to: • Access your personal data • Correct inaccurate or incomplete personal data • Request deletion (“right to be forgotten”) • Restrict processing • Object to processing (including based on legitimate interests) • Data portability (where applicable) • Lodge a complaint with your local supervisory authority B. CPRA Rights (California Residents) You may have the right to: • Know what personal information we collect, use, and disclose • Access specific pieces of personal information • Delete personal information (subject to exceptions) • Correct inaccurate personal information • Limit the use and disclosure of sensitive personal information (where applicable) • Not be discriminated against for exercising your privacy rights To exercise your rights, contact us using the information in Section 12. 12) How to Submit a Privacy Request To exercise privacy rights, please contact: Email: hresources@impactgrouphr.com Subject Line: “Applicant Privacy Request” Mail: 12977 North Outer 40 Drive, Suite 300, St. Louis, MO 63141 United States We may need to verify your identity before fulfilling your request. If you use an authorized agent (California), we may request proof of authorization. 13) Security Measures We use reasonable administrative, technical, and organizational safeguards designed to protect applicant data, such as access controls, encryption (where appropriate), and vendor security requirements. No system can be guaranteed 100% secure, but we work to protect your personal data against unauthorized access, loss, misuse, or alteration. 14) Equal Opportunity and Optional Demographic Data Where permitted or required, we may request optional demographic information (e.g., gender, race/ethnicity, disability status) to support equal employment opportunity reporting and diversity initiatives. Providing this information is voluntary (where applicable) and will not affect hiring decisions. 15) Children’s Privacy Our recruiting process is not intended for children under 16, and we do not knowingly collect personal data from children through our ATS. 16) Changes to This Notice We may update this Notice periodically. If we make material changes, we will post the updated Notice with a revised effective date.

Role Description The Commercial Training and Development Manager is responsible for coordinating and facilitating onboarding and ongoing training programs for the commercial team, with a primary focus on brand and product training. This role involves developing and maintaining training materials, assessing training needs, and implementing improvements to enhance the training process. This position plays a key role within the Sales Enablement team and reports to the Sr. Manager of Sales Enablement. Qualifications - Bachelor's degree in Business, Marketing, Education, or a related field. - Proven experience in training and development, preferably within a commercial or sales environment. - Strong knowledge of brand and product training methodologies. - Excellent communication, presentation, and interpersonal skills. - Ability to manage multiple projects and priorities effectively. - Leadership experience with the ability to mentor and develop team members. Requirements - Coordinate and facilitate onboarding and ongoing training programs for sales, marketing, and other commercial positions. - Develop and maintain training materials, including presentations, manuals, and online resources. - Assess training needs and provide recommendations for program improvements. - Design, develop, and implement training aids to simplify and enhance the training process. - Ensure comprehensive training on brands, products, and apparel for the commercial team. - Collaborate with merchandising and marketing teams to stay updated on new products and brand strategies. - Create engaging training sessions that effectively communicate product features, benefits, and competitive advantages. - Monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance metrics. - Identify areas for improvement and implement changes to enhance training outcomes. - Report on training progress and impact to senior management. - Stay informed about industry trends and best practices in training and development. - Incorporate innovative training techniques and technologies to improve training delivery and engagement. - Participate in professional development opportunities to enhance skills and knowledge. Benefits - Comprehensive benefits package designed to support your life, health, and future. - Benefits begin 0–90 days after hire. - Vacation, Personal, and Sick time. - Medical, Dental, Vision, Life Insurance, and Disability coverage. - Flexible Spending Accounts. - 401(k) plan. - Discounts on brand-name apparel. - Fun employee events. - Meaningful opportunities for growth and advancement.