Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. Independence American Insurance Company (IAIC), a subsidiary of IPH, has over 50 years of underwriting experience and a history of innovation in the pet insurance industry. IAIC has built a reputation as a trusted and dependable partner. We are a pet-focused underwriter with deep insurance industry experience, offering a product with proven consumer appeal. Job location: Remote Job Summary: Independence American Insurance Company (IAIC) is seeking an Operations Implementations Specialist to collaborate with internal and external entities to ensure correct implementation of products and regulatory requirements. Job Description: - Manages and creates forms for distribution to each administrator for use in fulfilling policy output, including applications, policy documents, etc. - Manages and creates guidelines, instructions, materials documenting best practices for fulfilling policy output. - May research, gather and submit data for Department of Insurance state required annual reporting. - Creates and maintains documentation for operational procedures for use of each administrator. - May gather and submit data for regulatory requests. - May assist with user acceptance testing. - Performs other duties and responsibilities as assigned. Experience: - 3 years’ relevant experience Education: - Associate’s Degree or equivalent work experience (One-year relevant experience is equivalent to one-year college) Level Specific Responsibilities: - Coordinates and facilitates meetings for execution phase for the launch of new products, product updates, regulatory bulletins, etc. - Creates standard operating procedures - Represents the department in various meetings - Maintains documentation and distribution of business decisions, policy interpretations, exception requests, etc. - May complete fraud investigations and report to regulatory bodies Accountability/Complexity: - Works independently on moderately complex projects/assignments and seeks guidance on projects/assignments of higher complexity - May provide guidance and assistance to entry level professionals and/or support employees #li #carrier All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following: - Comprehensive full medical, dental and vision Insurance - Basic Life Insurance at no cost to the employee - Company paid short-term and long-term disability - 12 weeks of 100% paid Parental Leave - Health Savings Account (HSA) - Flexible Spending Accounts (FSA) - Retirement savings plan - Personal Paid Time Off - Paid holidays and company-wide Wellness Day off - Paid time off to volunteer at nonprofit organizations - Pet friendly office environment - Commuter Benefits - Group Pet Insurance - On the job training and skills development - Employee Assistance Program (EAP) Interview Technology Notice: Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process. By continuing with the interview, you consent to this use. Text Messaging Notice: If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply. You may opt out of text communications at any time by replying “STOP.”

Hi there! Thanks for stopping by 👋 Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! Lightspeed is seeking a customer service-oriented individual based in Manchester to provide on-site service and technical assistance for our Point of Sale products. The main industry we are involved in is Hospitality including restaurants, hotels and bars. This is a position that will require you to be able to travel and take ownership of interesting projects. This person will play a key role in representing Lightspeed in the UK, leveraging the social nature of the industry to help promote the product and grow our customer base by the exceptional service being delivered. We’d like you to share your ideas on how we can innovate or improve our business to ensure the best customer experience and support our customers in their success. Our customers' success is our success. What you’ll be doing: - Project manage rollouts of multiple locations across regions - Provide key insights and support for our Strategic/Enterprise customers - Travel to customers’ locations to help with implementation and provide technical support; - Plan and organize training sessions with business owners, management team, and/or staff; - Provide key Lightspeed Partners with support & timely training when needed; - Guide customers through their setup, implementations and integrations; follow up with key customers; - Install/troubleshoot networking devices including routers and wireless access points; - Document and track key customer installation, network details, schematics and other on-site services; - Communicate with our development team regarding current and ongoing customer and product issues; - Represent Lightspeed as company ambassadors for all new and existing customers; What you need to bring: We’re a team of 30 people located across Europe and the UK. Our team is responsible for providing customer support for European strategic business customers and guaranteeing an amazing customer experience. Our goal is to make every Mid Market customer a Lightspeed Ambassador. We're looking for a candidate who has experience with the following: - Passion for technology - Technical or Hardware installation/support - Flexible availability to work evenings and weekends; - Ability to travel to customer’s sites, your area will be defined in advance; - Highly organized, self-motivated and self-educated; you will manage your own schedule; - Excellent communication and presentation skills in English. - Strong attention to detail with an emphasis on customer service; Even better if you have, but not necessary: - Networking fundamental knowledge - Previous experience in the hospitality industry (restaurants, hotels, etc.) - Experience at project management of larger projects We know that people are more than what’s on their CV. We can offer full technical training for the right candidate, if you want to learn we are here to help you grow 😉 What’s in it for you? Come live the Lightspeed experience… - Ability to do your job in a truly flexible environment; - Genuine career opportunities in a company that’s creating new jobs everyday; - Work in a team big enough for growth but lean enough to make a real impact. … and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry: - Lightspeed share scheme (we are all owners) - Company pension program - Health and wellness benefit - Mental health online platform and counselling & coaching services - Paid leave and assistance for new parents - Language classes & LinkedIn Learning license - Volunteer day To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Where to from here? Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs. Who we are: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. Lightspeed handles your information in accordance with our Applicant Privacy Statement.

Title: Digital Analytics Implementation Specialist (Tag Management) Location: Sydney Australia Job Description: DIGITAL ANALYTICS IMPLEMENTATION SPECIALIST - DIGITAL - 12-month maximum term contract At Allianz, we're proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We're one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers. We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being. Let's care for tomorrow, so we can create a better future together, for everyone. We have an exciting opportunity for a Digital Analytics Implementation Specialist (Tag Management) based in our Australia offices (Sydney/Melbourne/Brisbane), with a preference for Sydney NSW. About the role - Design, development, delivery and governance around experience data infrastructure including tag and script management and governance. - Extensively utilise the Adobe ecosystem to enable and optimize data collection across web and mobile platforms, forming the backbone of our digital experiences. - Develop complex audiences in Adobe RT CDP to fuel personalized marketing campaigns that deliver the right message to the right audience at the right time. - Contribute to the enablement of omni-channel digital segmentation within digital. - Act as the SME for experience data collection, modeling and customer profiling. - Collaborate with stakeholders to define experienced data solutions and technical design to support the solutions. - Define, configure, deliver, maintain and enhance the experience data framework and reporting infrastructure across our MarTech stack. About you - Demonstrated experience using a tag management system along with sound knowledge of Adobe experience cloud and Adobe experience platform. - Experience and working knowledge of java script. - Demonstrated ability to succeed in a environment where ownership of digital data collection is spread across different global teams - Understanding of SQL/no SQL and API development. - Experience with using data in a digital-first marketing environment to drive customers through digital experience journeys. - Tertiary qualification and experience data management, digital marketing, information technology or comprehensive industry experience. - Understand fundamentals of experience data collection, activation, and measurement. - Demonstrate ability to plan and prioritise effectively across a portfolio of initiatives. Please note this is a 12-month maximum term contract opportunity. Benefits And Perks - Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day! - Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible. - Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources. - Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer! - For more details about our benefits, visit the Allianz Careers site. About Allianz Group Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Adjustments and support If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation. Join us. Let's care for tomorrow. www.allianz.com.au/careers

• The Customer Engineer will make minor repairs and replace components on Tier I equipment such as PCs, workstations and peripherals, printers, front-end POS systems, First Line Maintenance on ATMs and kiosks, and single pocket proof encoders. • The Customer Engineer will also assist in site preparation--including installation of cable, staging of equipment, and minor testing of equipment. • The Customer Engineer may also perform required modular swaps and unit replacements or perform preventative maintenance services. • Responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower. • The Customer Engineer will have ownership of the customer problems or incidents until the situation has been resolved to the customer’s satisfaction and/or within the parameters of the agreed upon Service Level Agreement (SLA).