• Provide technical support to channel partners during the pre-sales process, including product demonstrations, proof of concepts, and addressing technical inquiries. • Demonstrate mastery of the architecture, pitch, value proposition, and technical differentiation. • Identify and remove potential roadblocks to POVs, deals, etc. that could result from partner engagement dynamics. • Own the technical success of our strategic channel partners: detail the technical development plan for each strategic partner and set milestones to be achieved each quarter in each strategic partner. • Identify key technical influencers at each strategic partner. • Create Cyera technical evangelists in our key strategic partners who have the ability to pitch and demo effectively. • Develop effective technical enablement for our channel partners by conducting training sessions and workshops for them to ensure they are well-versed in our product offerings and can effectively sell and support them. • Assist in the creation and delivery of sales enablement materials, including presentations, technical documentation, and case studies. • Develop and maintain strong relationships with key channel partners, understanding their business needs and challenges. • Monitor industry trends and competitive landscape to provide insights that will help shape our channel strategy. • Collaborate with the sales team to identify and engage with potential channel partners. • Gather feedback from channel partners and customers on product performance and feature requests. • Work closely with the product development team to relay this feedback and contribute to product enhancements. • Partner with Field Sales to drive technical success in regional channel partners.

Posting Reason: New Position Location: Main Campus Academic Period: 2026 Spring-Summer Semester Faculty: Faculté d'éducation / Faculty of Education Academic Unit: Études supérieures \\ Graduate Studies (Fac. Education) Course Title: Séminaire de synthèse Course Code: EDU 5599 Section: DA10 Course Description: Démarche vers une intégration des savoirs théoriques et pratiques qui doit contribuer à la pratique éducative. Date de début: 5/4/2026 Dare de fin: 7/24/2026 Posting limited to: Professeur à temps-partiel régulier / Regular Part-Time Professor Date Posted (YYYY/MM/DD): 2026/04/22 Applications must be received BEFORE (YYYY/MM/DD): 2026/04/25 Expected Enrolment: 35 Approval date: 2026/04/22 Number of credits: 3 Work Hours: 39 Hourly Rate: Enseignement / Teaching: $239.47 (2024-2025)The academic year starts on September 1 and ends on August 31. These rates do not included vacation pay nor statutory pay. These rates will be applied until a new collective agreement is ratified. Retro will be paid after the ratification. Course type: C Posting type: Irrégulier / Irregular Language of instruction: Français | French Competence in second language: Passive Course Schedule: - - - IN : Cours Web en mode asynchrone Requirements: Ph. D. en éducation ou dans un domaine connexe au cours Publications dans le domaine au cours des cinq dernières années Expertise démontrée dans le domaine du cours Connaissance des méthodes d’enseignement utilisant les technologies de l’information et de la communication Additional Information and/or Comments: An acceptable level of education and/or experience could be viewed as being equivalent to the educational required and/or demonstrated experience. If you are invited to continue the selection process, please notify us of any adaptive measures you might require. Information you send us will be handled respectfully and in complete confidence. Employees are required under provincial law to successfully complete all mandatory legislated training. The list of training may be modified by provincial law. The hiring process will be governed by the current APTPUO collective agreements; you can click here for the main unit, here for the OLBI unit, or here for the Toronto/Windsor unit to find out more. The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact vra.affairesprofessorales@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.

Role Description We’re seeking an Associate Solutions Engineer to help customers securely connect people to technology. In this role, you’ll support the sales process by demonstrating how modern identity solutions can solve real business challenges across authentication, authorization, and user management. You’ll work closely with Sales, Customer Success, and Engineering to deliver technical expertise throughout the customer journey—from discovery to proof-of-concept—while building a strong foundation in Identity and Access Management (IAM). What You’ll Do - Partner with Account Executives to support technical discovery, product demonstrations, and proof-of-concepts - Demonstrate identity solutions including Single Sign-On (SSO), Multi-Factor Authentication (MFA), and lifecycle management - Build and customize demo applications and integrations using JavaScript and Python - Help customers evaluate and implement identity solutions, including integrations with APIs and third-party services - Translate complex identity and security concepts into clear, business-focused messaging - Support RFPs/RFIs and respond to technical questions during the sales cycle - Collaborate with Product and Engineering teams to relay customer feedback and improve offerings Qualifications - 2–3 years of professional experience in a technical, customer-facing, or pre-sales role - Hands-on development experience with JavaScript and/or Python - Experience working directly with customers (e.g., technical support, implementation, consulting, or sales engineering) - Strong communication and presentation skills, with the ability to explain technical topics to diverse audiences - Ability to quickly learn new technologies and adapt in a fast-paced environment Preferred Qualifications - Familiarity with identity platforms such as Okta or Auth0 - Understanding of identity standards and protocols (e.g., OAuth 2.0, OpenID Connect, SAML) - Basic knowledge of cybersecurity principles, particularly around authentication and access control - Experience working with REST APIs, webhooks, and system integrations - Exposure to cloud platforms (AWS, Azure, or GCP) Benefits - Annual On Target Compensation (OTE) range: $130,000 — $181,000 USD - Equity (where applicable) - Health, dental, and vision insurance - 401(k) plan - Flexible spending account - Paid leave, including PTO and parental leave Company Description Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding, please use the provided form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations.

Role Description In this role you will partner with Sales Directors and Enterprise Solutions Engineers to: - Understand potential business opportunities at customer prospects, including researching and understanding prospects' go-to-market strategies and identifying potential solution hypotheses and value drivers of Customer Experience and Employee Experience programs at the prospect’s organization. - Work with prospects and decision-makers at leading brands on a mission critical task – helping their companies improve in the eyes of their ultimate judges: customers and employees. - Immerse yourself in Medallia’s cutting-edge technology and tackle real business problems for our clients and prospects. - Gain exposure to a wide range of industries, the opportunity to specialize in a specific business vertical, and work with great colleagues from diverse backgrounds. - Build your knowledge and skill-set in value-based selling. - Be a critical member of the sales team, a leader, coach, and a trusted advisor for our prospects. - Have the chance to own your career path as we build and grow a new team. Responsibilities: - Solution Engineers partner with the broader Sales Team to shape the Customer Experience vision of prospects and existing clients and present Medallia's solutions to capture every signal, analyze and predict behavior, and generate the biggest impact for our clients. - Create compelling written proposals in collaboration with Medallia’s Shared Services Organization, leveraging a robust internal RFP repository system and templates that describe and explain Medallia’s capabilities. - Build relationships with customers to identify their current circumstances, their customer and employee experience needs, and the business value of fulfilling those needs. - Present product capabilities through in person and remote demonstrations of the Medallia Experience Cloud that clearly articulate how prospective and current clients will achieve their goals and yield a return on their investment. - Propose CEM solutions that transform the business and organizational culture of prospective companies using our Best Practice Platform solution framework. Qualifications - 5+ years experience in a customer-facing role or sales organization. - Previous experience in software/technology environment. - Bachelor's Degree or equivalent work experience. - Pre-Sales or Post-Sales support experience in a software/IT environment (preferred). - Excellent business and technical presentation skills (remote and in-person), communication (oral & written), and relationship building skills, across all levels of management (preferred). - Ability to apply strategic thinking and demonstrate understanding of requirements to execute (preferred). - Proficient technical aptitude including comfort with technical concepts and ability to become a subject matter expert with new technology applications (preferred). - Results-oriented, prioritizes work activities, plans and stays organized in order to meet commitments (preferred). Company Description At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies.