Why we need you Maltego is a tool used globally by industry experts, analysts, and law enforcement agencies to help protect and watch over their own infrastructure but also to keep guard on internet safety, reduce crime and catch bad guys. As a Senior Account Manager, you will act as a trusted advisor and customer advocate at Maltego, helping our customers achieve success and maximize their return on investment. Your main focus will be on keeping our customers happy, owning the commercial relationship and ensuring their successful renewal, and up/cross-sell. You will engage with our Enablement, Data Hub, Sales, and Marketing teams to understand our product roadmap, forward the feedback you collect on customer experience, and ensure updates go the full circle and reach the customers. What to expect Your responsibilities will include: - Ownership of an account portfolio where you are accountable for the performance of each customer. - Manage the full customer journey, from onboarding and adoption to renewal and expansion, to ensure your customers are successful at every stage. - Develop and maintain strong, strategic relationships with decision-makers and key stakeholders with your accounts. - Proactively identify customer risks by monitoring key metrics and risk signals and develop tailored mitigation plans for each identified risk, considering the specific context and needs of the customer. - Identify growth opportunities within your portfolio to drive up- and cross-sell and strategically grow the account. - Develop, deliver, and execute success plans and strategic account development plans to drive value realization and account expansions. - Work closely with internal stakeholders across our sales, success services, and product teams to ensure customer satisfaction and success. Your profile in short - Bachelor’s degree with an interest or background in cyber security, law enforcement, or trust and safety - 5+ years in a B2B Account Management role, preferably in software / cyber security - Experience in strategic account and success management, developing retention and expansion plans, working closely with end users and decision makers. - You can lay out clear plans of action on how to achieve meaningful business outcomes for the customer. - You have great communication skills, both in listening and in effectively communicating in writing and in-person settings with the customer, skilled in negotiation and value-based selling tactics with a customer-centric mindset. - You are a problem solver with a goal-getter attitude, willing to remove obstacles and fight for every single customer - You seek opportunities with a business and sales mindset to find win/win solutions and grow the pie - You have an affinity for software tools and experience using Microsoft Office, CRM (Salesforce), and Account Management tools - Fluent in English (written and spoken) Your tech skills About this opening Why you will love Maltego Maltego is a scale-up company. We provide you the benefits and security of larger corporations, coupled with the dynamic and fast-paced work environment and flat hierarchies of a start-up. We are proud to have a large global community that loves our product because it helps to solve the investigations that are most important. Here are some of the reasons why you will love Maltego: - Insights into the daily operations of a fast-growing tech scale-up - Opportunity to quickly take over responsibility and make a direct and long-lasting impact - Motivated and highly international team At Maltego, we are committed to supporting diversity and inclusion in our organization. We are an equal opportunity employer. We welcome applications from all individuals regardless of race, religion, color, nationality, gender, sexual orientation, age, or disability. Location Remote in the USA Required documents / information Ready to help drive the future of digital investigations? Apply now with your resume and a cover letter highlighting your experience in account management

• Managing a portfolio of partner agents • Building and maintaining relationships with agents • Achieving new student enrolment and profit goals • Providing market insights for product development • Development & execution of sales account plans • Pipeline Management – Applicant Generation and Conversion • Work alongside product sales and marketing to understand market trends • Recruiting new agents and on boarding them • Monitoring competitor activity and enabling greater competitor awareness

Senior Partnerships Advisor Contract type: Fixed term (<12-month) | Part time – open to negotiation.   Location: Bonn, Frankfurt or else in Germany, subject to right-to-work eligibility.   Salary: 60,000€ – 65,000€ per year, pro-rata, and with excellent benefits.   Change starts with water. Change starts with you. Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.   About WaterAid We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.   About the team The Business Development and Partnerships Team, within the International Programmes Department, contributes to driving significant income growth from a diversified portfolio of institutional partners for all WaterAid's country offices globally, across Africa, South Asia, and East Asia-Pacific. Alongside and in support of colleagues in regions and countries, our team works mainly on pre-positioning and pursuit stages, and is responsible for pro-active engagement – and relationship management – with donors and partners, while nurturing WaterAid’s pipeline through donor insights and thematic funding expertise on Climate and Health.   About the role As our Senior Partnerships Adviser – Germany, you will contribute to build a diversified pipeline of opportunities funded by the German government, whereby WaterAid is recognised as a value-adding partner.   In this role, you will: - Lead on German stakeholders networking, incl. through identifying, prioritising, and engaging key contacts within GIZ, KfW and other institutions especially on the targeted sectors and geographies of interest to WaterAid – in coordination with WaterAid German Advocacy Representative. - Monitor strategic developments and identify entry points for funding, including IKI Large Grants, GIZ commissioned programmes, etc. - Position for and facilitate partnerships with German organisations incl. consultancies with potential for joint bid development or co-creation under both German & EU funding especially in the climate space and humanitarian-development nexus. - Provide strategic advice and produce relevant guidance documents for internal audiences at WaterAid. - Champion WaterAid’s commitment to equity, inclusion and safeguarding.

• Executes day-to-day responsibilities under direct supervision. • Duties include calling on targeted leads, selling, and creating new relationships with physicians and healthcare providers within the assigned territory, while also maintaining and strengthening existing relationships. • Responsible for achieving quarterly and annual sales targets, including new client acquisition and upgrades within the existing territory network, as per campaign objectives. • Collaborates with regional service counterparts, including Ambassadors and Field Service Technicians, to ensure smooth client management and post-sale processes. • Establishes and maintains relationships with at least 5 Key Account Systems within the assigned territory. • Develops a quarterly sales plan in collaboration with the manager. • Manages client relationships to build a strong reputation for service excellence, including fast response to issues and inquiries. • Engages in at least 6 in-person calls with decision-makers per day. • Expands Health Monitor’s market share by identifying and generating new business opportunities within the territory. • Territory management: schedules working appointments in advance to cover the entire geographical area. • Manages administrative responsibilities, including submitting sales orders via NetSuite and handling expenses and mileage reimbursement through Concur. • Supports ancillary duties to assist with post-sale processes, such as updating content within existing healthcare professional office networks. • Demonstrates product knowledge by educating HCP offices on Health Monitor's media display screens and specialty areas, ensuring they fully understand the product and its benefits. • Performs other duties and responsibilities as assigned by management. • 50% travel required; role may also involve remote work and home office tasks during non-travel periods.