Maltego Technologies GmbH

Why we need you Maltego is a tool used globally by industry experts, analysts, and law enforcement agencies to help protect and watch over their own infrastructure but also to keep guard on internet safety, reduce crime and catch bad guys. As a Senior Account Manager, you will act as a trusted advisor and customer advocate at Maltego, helping our customers achieve success and maximize their return on investment. Your main focus will be on keeping our customers happy, owning the commercial relationship and ensuring their successful renewal, and up/cross-sell. You will engage with our Enablement, Data Hub, Sales, and Marketing teams to understand our product roadmap, forward the feedback you collect on customer experience, and ensure updates go the full circle and reach the customers. What to expect Your responsibilities will include: - Ownership of an account portfolio where you are accountable for the performance of each customer. - Manage the full customer journey, from onboarding and adoption to renewal and expansion, to ensure your customers are successful at every stage. - Develop and maintain strong, strategic relationships with decision-makers and key stakeholders with your accounts. - Proactively identify customer risks by monitoring key metrics and risk signals and develop tailored mitigation plans for each identified risk, considering the specific context and needs of the customer. - Identify growth opportunities within your portfolio to drive up- and cross-sell and strategically grow the account. - Develop, deliver, and execute success plans and strategic account development plans to drive value realization and account expansions. - Work closely with internal stakeholders across our sales, success services, and product teams to ensure customer satisfaction and success. Your profile in short - Bachelor’s degree with an interest or background in cyber security, law enforcement, or trust and safety - 5+ years in a B2B Account Management role, preferably in software / cyber security - Experience in strategic account and success management, developing retention and expansion plans, working closely with end users and decision makers. - You can lay out clear plans of action on how to achieve meaningful business outcomes for the customer. - You have great communication skills, both in listening and in effectively communicating in writing and in-person settings with the customer, skilled in negotiation and value-based selling tactics with a customer-centric mindset. - You are a problem solver with a goal-getter attitude, willing to remove obstacles and fight for every single customer - You seek opportunities with a business and sales mindset to find win/win solutions and grow the pie - You have an affinity for software tools and experience using Microsoft Office, CRM (Salesforce), and Account Management tools - Fluent in English (written and spoken) Your tech skills About this opening Why you will love Maltego Maltego is a scale-up company. We provide you the benefits and security of larger corporations, coupled with the dynamic and fast-paced work environment and flat hierarchies of a start-up. We are proud to have a large global community that loves our product because it helps to solve the investigations that are most important. Here are some of the reasons why you will love Maltego: - Insights into the daily operations of a fast-growing tech scale-up - Opportunity to quickly take over responsibility and make a direct and long-lasting impact - Motivated and highly international team At Maltego, we are committed to supporting diversity and inclusion in our organization. We are an equal opportunity employer. We welcome applications from all individuals regardless of race, religion, color, nationality, gender, sexual orientation, age, or disability. Location Remote in the USA Required documents / information Ready to help drive the future of digital investigations? Apply now with your resume and a cover letter highlighting your experience in account management

Why we need you Maltego US Fed is scaling, and our US finance operations need a hands-on accounting professional to own the day-to-day accounting activities for the US entity. You will be responsible for executing and improving defined accounting processes, ensuring accurate financial data, and supporting a timely month-end closing. You will work closely with the global finance team to ensure a clean audit trail and scalable finance operations across a multi-entity SaaS organization. What to expect - Own day‑to‑day US accounting activities, including general ledger, journal entries, accruals, and balance sheet reconciliations in NetSuite - Perform an accurate and timely month‑end close in NetSuite, ensuring data accuracy and compliance with internal controls - Manage and review AP/AR processes, including invoice processing, payment runs, expense reporting, and aging reviews - Support internal and external audits by preparing reports - Partner with the Finance team on ad‑hoc GL tasks and drive process improvements to increase efficiency and scalability Your profile in short - Degree in Accounting, Finance, or related field. - 2 – 4 years of accounting experience in a US‑based environment - Proficiency in accounting software (NetSuite is a plus) and MS Excel - Knowledge of US GAAP; IFRS experience is a plus - Experience supporting accounting in a multi‑entity and/or international SaaS environment - Authorized to work in the United States Your tech skills About this opening Why you will love Maltego Here are some of the reasons why you will love Maltego: - Inclusive, diverse culture, where your voice and contributions matter. - Supported language courses - Mental health support via .nilo (psychologists & digital tools) At Maltego, we are committed to supporting diversity and inclusion in our organization. We are an equal opportunity employer. We welcome applications from all individuals regardless of race, religion, color, nationality, gender, sexual orientation, age, or disability. Location Our office in Virginia Required documents / information Please apply with a CV and a short cover letter, explaining your motivation to join Maltego.