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divcon

Scalable, reliable, and efficient mission critical controls solutions that set the standard for excellence.

BAS Service Technician

OperationsOperationsFull TimeRemoteMid LevelTeam 201-500Since 2017H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

36 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

BAS Service Technician

divcon

About the role: The Delta Controls Service Technician is responsible for providing on-site service, troubleshooting, maintenance, and support for Delta Controls Building Automation Systems (BAS). This role focuses on hands-on field work, ensuring customer systems operate reliably, efficiently, and in accordance with Divcon standards. This is a customer-facing position requiring strong technical aptitude, practical problem-solving skills, and a commitment to service excellence. The technician will primarily support customers in the Houston market. Key Responsibilities: - Perform on-site troubleshooting, diagnostics, and repair of Delta Controls BAS, including controllers, sensors, actuators, and networked devices. - Support commissioning, system startups, point-to-point verification, and functional testing under guidance of engineering or senior technicians. - Respond to service calls, alarms, and customer-reported issues in a timely and professional manner. - Perform firmware updates, configuration changes, and minor programming adjustments as directed. - Conduct scheduled preventative maintenance, system inspections, and health checks. - Identify failing or at-risk components and recommend corrective actions. - Assist with system optimization to improve performance, reliability, and energy efficiency. - Serve as Divcon’s on-site representative, maintaining a professional and customer-focused approach at all times. - Clearly explain system issues, findings, and corrective actions to customers in non-technical terms. - Coordinate with customers regarding access, scheduling, and service completion. - Accurately document service activities, findings, and resolutions in Divcon’s service management system. - Record parts usage, system changes, and follow-up recommendations. - Communicate recurring issues or improvement opportunities to service leadership and engineering teams. - Work closely with Service Engineers, Project Teams, and Controls Engineers for advanced troubleshooting or escalations. - Support handoff between project completion and ongoing service contracts. - Participate in knowledge sharing and continuous improvement initiatives. Qualifications: - 2+ years of Delta Controls or Niagara AX/N4 exposure. - Experience with Delta Controls (preferred) or similar BAS platforms (Tridium Niagara, Schneider, Siemens, Johnson Controls). - Solid understanding of HVAC equipment, control devices, and BAS field wiring. - Basic networking knowledge (IP addressing, BACnet, MSTP). - Ability to read wiring diagrams, control drawings, and point lists. - Strong troubleshooting skills and mechanical/electrical aptitude. - Valid driver’s license and ability to travel locally. Preferred: - Experience in data centers, healthcare, or mission-critical facilities. - Familiarity with commissioning tools, hand-held meters, and BAS diagnostic software. - Trade school or technical certification in HVAC, controls, or electronics.

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