Job DetailsJob Location: Admin Support Hilo 6 - Hilo, HI 96720Salary Range: $18.00 - $21.00 HourlyJob Shift: DayPRIMARY RESPONSIBILITY The primary responsibility of a Remote Registered Pharmacy Technician is to ensure customer satisfaction by accurately assisting the Pharmacist on duty in the technical and production aspects of prescription processing, including preparation, counting, packaging, labeling, and other functions permitted under statute, while ensuring accuracy, safety, and regulatory compliance. This position supports all KTA Pharmacy locations by providing remote assistance as permitted by Hawaii law and KTA policy, and may serve as an extension of on-site pharmacy staff to provide seamless remote support. A Remote Registered Pharmacy Technician increases customer loyalty by assisting all customers with courteous, pleasant, patient service and treatment. ESSENTIAL DUTIES You MUST perform the following duties regularly and up to company standards, under the supervision of a licensed pharmacist: Promptly, courteously and efficiently greet, thank, offer assistance, and meet the needs of all customers. Remotely receive, enter, and process prescription information into the pharmacy system. Assist with third-party billing, third-party billing, claim adjudication, and resolution of rejections at all pharmacy locations remotely. Conduct remote stock checks at other pharmacy locations as needed, to support medication availability. Perform all other remote pharmacy support duties as allowed by Hawaii law and KTA policy to ensure smooth operations across all pharmacy locations. Assist pharmacists with workflow management and prescription organization. Ensure compliance with state and federal pharmacy laws, policies, and procedures. Maintain compliance with all pharmacy procedures, including safe and secure medication handling and accurate recordkeeping. Answer incoming phone calls and direct calls appropriately. Perform clerical and administrative tasks as assigned. NON-ESSENTIAL JOB DUTIES In order to provide the best possible service to our customers and pharmacy locations, the following duties are also required on an as-needed basis, during slow periods, or upon instruction by a senior clerk, supervisor, director or designated person-in-charge. Provide remote assistance in processing invoices, documentation, and prescription filing as applicable. Serve as an on-site relief pharmacy technician at any KTA Pharmacy location when additional staffing coverage is needed (e.g. vacation, illness, or peak business periods). Assist with training and mentoring Pharmacy Assistants as appropriate. Operate the cash register / POS system to charge and collect payment. File prescriptions and maintain organized records. Order merchandise as needed. Receive, verify, and invoice merchandise from vendors. Inventory merchandise – process returns, check for outdated items, etc. When required, work on-site as a relief pharmacy technician at any KTA Pharmacy location to cover staffing needs or emergencies. A company vehicle will not be provided. Receive, enter, and process prescription information into the pharmacy system. Retrieve proper drugs from the shelves. Type, bill, count, measure and package prescriptions. Charge and collect payment from customer using cash register/computer. Properly price, rotate and stock merchandise in the correct locations in the pharmacy. Perform other duties as required or assigned. CUSTOMER SERVICE EXPECTATIONS All associates are required to provide our customers with “World Class Service” with a local touch. GREET all customers (be friendly, smile and make face-to-face eye contact). HELP all customers (listen and pay attention; be courteous; be knowledgeable about product location, services offered and store hours; offer alternatives if a product is out of stock; take the customer to the product, etc.). Personalize the customer’s shopping experience (make small talk, offer meal suggestions, explain current store promotions, etc.). THANK all customers (show appreciation and offer a parting comment). WORKING CONDITIONS Continuously work indoors where it is clean, air-conditioned (sometimes cold), and adequately lighted environment. Occasionally need to travel and work at other locations. WORK HOURS Generally, be available for work 7 days a week and holidays, between 6:00 am and 8:00 pm. EQUIPMENT USE Frequently use a telephone to communicate with fellow store associates, customers, sales representatives, other health care providers and insurance companies; use pens, pencils, calculator, photo-copier, fax machine, scanner and other “office” equipment to process customer’s prescriptions and invoices; use a computer and keyboard to enter and retrieve date, process prescriptions, type reports and documents, send and receive emails, do research or look up claim information; operate a computer/cash register (POS system) when charging and collecting payment from customers. Occasionally use a spatula, counting tray and “robot” or other automatic pill counter to count and fill customer’s prescriptions; box cutters, ladders, stock wagons and hand trucks to stock and retrieve merchandise and supplies; operate a freight elevator, paper cutter and other office equipment. Seldom need to operate a company vehicle. MENTAL, PHYSICAL AND COMMUNICATION DEMANDS MENTAL – Continuously exercise discretion and thoughtful judgment; pay attention to detail and be alert; remain cool, calm and relaxed in stressful situations. Frequently interact with internal and external customers (co-workers, other health care providers, insurance representatives and vendors) in a friendly and professional manner; be able to assist customers in finding solutions to their questions. Occasionally examine safety related issues and take appropriate action to ensure the safety of self, customers and co-workers. PHYSICAL – Continuously need to stand and walk throughout the entire shift; use hands and fingers to open and close medication stock containers and vials, and type on the computer; have corrected vision when verifying prescription and customer information. Occasionally stoop, bend, squat, kneel, crouch, reach, climb ladders and step-stools, when performing all job duties. Seldom lift and carry up to 50 lbs. when performing job duties; sit for periods up to 2 hours and use peripheral vision when operating company owned vehicles. COMMUNICATION – Continuously need to communicate effectively with internal and external customers, co-workers, other health care providers and management in a timely and professional manner; be honest and forthright in all written and oral communications. Frequently need to write in a coherent and legible manner when communicating and interacting with customers, co-workers and management; read and understand prescriptions, emails, communication logs or other printed communications; understand and follow-through on instructions left by co-workers; communicate verbally with customers to meet their needs; talk on the telephone to call other stores for information, answer incoming calls, transfer calls to another department, respond to Cashiers’ pages, use the PA system, and troubleshoot insurance problems. Occasionally need to read Owners manuals, instruction books, etc. Seldom need to contact and talk to vendors. QualificationsQUALIFICATION REQUIREMENTS Skills and Knowledge: Must have good mathematical skills for computing, measuring and billing purposes. Must have the ability to use technology, in order to carry out duties and functions. Knowledge of various health insurance plans is helpful. Education / Experience / Background: Must consent to a criminal background check and be free from any felony convictions related to a controlled substance. Age Restrictions: Must be at least 16 years of age to use a case cutter. Must be at least 18 years of age to operate a trash baler, freight elevator, and any power-driven equipment. Must be at least 18 years of age, have a valid Driver License, and receive company certification to operate a forklift. CHARACTER TRAITS AND PERSONAL WORK VALUES Personal Traits – To promote good working relationships with co-workers, customers and vendors. Have a friendly, cheerful, pleasant demeanor, characterized by a strong desire to please customers and co-workers and serve them well. Maintain a positive attitude toward work, vendors, co-workers, supervisors and customers. Be service oriented toward customers and fellow co-workers. Be a good listener, patient and understanding of customers and co-workers. Be honest and trustworthy. Use good judgment. Be neat and clean, in appearance and work habits. Work Habits – To promote a productive work environment. Greet, Help and Thank all customers. Handle customers’ complaints and concerns with tact. Maintain a good attendance record. Be punctual and committed to work when scheduled. Be focused on task and detail-oriented, following all necessary and lawful procedures. Show initiative. Always keep busy. Be a self-starter. Be efficient and productive, while producing quality work. Be flexible, versatile, organized, methodical and conscientious. Be able to work under constant pressure while maintaining accuracy. Be able to follow work procedures and policies (e.g. safety and security practices). Create and maintain clean, safe and pleasant work environment for everyone. Be a team player and work well with others.

The Patient Services Associate I answers incoming calls and makes outgoing calls to remind patients of scheduled appointment and instructions, schedules appointments and pre-registers patients for medical scans. The majority of time will be spent handling reminder calls but will also include assisting with scheduling and pre-registration calls based on business needs. Follows standardized process to get and give information during scheduling/pre-registration calls according to documented work processes. Makes outbound reminder calls for medical scans. Enters all information into the applicable computer system. Determines the needs of other caller and transfers to appropriate personnel and ensures every customer receives the highest quality of customer service. Specific duties include, but are not limited to: - Makes outgoing calls and receives incoming calls to remind patients of scheduled appointment and instructions, schedule appointments and pre-register patients for medical scans; contacts patients and referring physician offices to schedule appointments. - Follows prescribed list of questions/scripts and provides standardized responses to get and give information during scheduling/pre-registration/reminder calls. - Ensures the gathering of accurate and complete patient data required to complete the scheduling process and any specific information required by customer facility. - Enters all information into the applicable computer system in accordance with documented work processes. - Determines customers’ needs based on incoming calls; transfers callers to appropriate staff; escalates calls as necessary to Patient Services Supervisor or Patient Services Lead as appropriate. - Completes any additional job duties as assigned. Position Requirements: - High School Diploma or equivalent experience required. - 6 months to 1 year of medical or related training and/or experience required. - Computer literacy and experience with general office equipment required. - Strong multi-tasking abilities and communication skills. - Ability to work well with physicians, patients, and coworkers; excellent interpersonal and customer service skills. - The COVID-19 vaccination is/may be a condition of employment. - All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment. ​ Physical Requirements: Standard office environment. More than 50% of the time: - Sit, stand, and walk. - Repetitive movement of hands, arms and legs. - See, speak and hear to be able to communicate with patients. Less than 50% of the time: - Stoop, kneel or crawl. - Climb and balance. - Carry and lift 10-20 pounds Residents living in CA, NY, Jersey City, NJ, WA and CO click here to view pay range information. Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Imagine yourself doing meaningful work that makes an everyday impact on the world around you. At Veralto, our unifying purpose of Safeguarding the World’s Most Vital Resources™ is more than words: it’s a proven path towards positive change, improvement for our planet, and development for yourself. Whether we’re ensuring the continued availability of clean drinking water, protecting our waterways, or enhancing the traceability, color accuracy, and packaging of everyday essentials, the work we do every day contributes to a safer world and a more sustainable future. When you join Veralto’s vibrant global network of 13 operating companies and 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have boundless opportunities to deepen your skillset, pursue your ambitions, and grow your career. We offer: - Remote work model​ - Competitive salary - Attractive benefits​ - Flexible working hours​ - Structured onboarding and training​ - Career development and coaching opportunities​ - A collaborative and supportive team environment​ The HR Service Partner - Americas, will be a key member of the HR Shared Services team, supporting associates and leaders across Americas by delivering consistent, efficient, and high-quality HR services. This role focuses on operational excellence, process accuracy, and effective use of HR systems, enabling HR partners and business leaders to concentrate on higher-value activities.​ Reporting to the Shared Service Manager & Operations, this position plays an important role in maintaining standardized HR processes, ensuring policy adherence, and supporting continuous improvement initiatives within HR operations.​ This position is part of the HR Shared Services team located remotely in Mexico. In this role, a typical day will look like: - Serve as the first point of contact for HR-related inquiries from associates and leaders​ - Manage an assigned caseload through the ticketing system, ensuring timely and accurate resolution​ - Manage caseload to include but not limited to, responding to general inquiries and supporting transactional execution on processes such as preboarding, job and compensation changes, time and attendance, leave of absence, benefits, etc., ensuring that Service Level Agreements (SLAs) and service quality standards are exceeded every time - Resolve Tier 1 cases across all channels using knowledge databases, FAQs, and standard documentation​ - Escalate unresolved or complex cases to Tier 2 and 3 as required - Execute HR transactions in Workday as requested by People Leaders, HR partners, and associates​ - Ensure consistent application of HR policies and procedures​ - Support the creation, maintenance, and continuous improvement of knowledge articles and HR resources​ - Collaborate with internal teams to improve service delivery, efficiency, and accuracy​ - Maintain strict confidentiality and handle sensitive employee information appropriately​ The essential requirements of the job include: - 2 to 4 years in HR, customer service or administrative support - A High School Diploma or equivalent - Must be fluent in English and Spanish - Strong communication and problem-solving skills and high attention to detail - Technology system mindset and proficiency with the MS Office suite - Ability to work in a fast-paced and dynamic environment - Ability to demonstrate sound judgment in handling confidential and sensitive employee and business information, always maintaining strict confidentiality and compliance Nice to have: - Experience working with HRIS, Workday preferred - Experience using Case Management or CRM tools With annual sales of $5 billion, Veralto is a global leader in essential technology solutions with a proven track record of solving some of the most complex challenges we face as a society. Our industry-leading companies with globally recognized brands are building on a long-established legacy of innovation and customer trust to create a safer, cleaner, more vibrant future. Veralto’s Water Quality companies—Aquatic Informatics, ChemTreat, Hach, McCrometer, OTT HydroMet, Sea-Bird Scientific, Trojan Technologies, and XOS—manage, treat, purify, and protect the global water supply, from municipal and wastewater treatment facilities to lakes, rivers, watersheds, and oceans. And our Product Quality & Innovation companies—Esko, Linx, Pantone, Videojet, and X-Rite—protect the world’s food, medicine, and essentials by tracking and authenticating the billions of goods that travel the global supply chain every day. Veralto is headquartered in Waltham, Massachusetts, with 300+ locations worldwide. At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Human Resources Business Partner: The HR Business Partner (HRBP) is a people-focused strategic partner who plays a key role in aligning Human Resource initiatives with the company’s overall business objectives. This role collaborates closely with business leaders and HR colleagues to recommend, develop and implement programs that drive talent management, employee development, performance, management, organizational transformation, change management and workforce effectiveness within the assigned client group. Serving as a trusted advisor, the HRBP acts as a bridge between HR and the business, ensuring the HR strategies and practices are impactful, integrated and aligned with organizational needs. - Provide day-to-day HR consultation to business leaders. - Assist in the creation of development plans for high potential employees and identify high potentials at all levels for current- and future-state critical roles. - Recommend solutions to improve processes, team dynamics, etc. to optimize organizational effectiveness. - Support the development of effective leaders within the organization, focusing on leadership needs and key themes identified as part of the business strategy and organizational and talent review processes. Will play an active role in guiding assigned client groups through ongoing talent review and succession planning activities. - Initiatives include working with leaders to create strategies to close talent gaps, developing a highly effective leadership team and bench strength for succession. - Assists in design and implementation of retention strategies focusing on key leaders and individuals with core competencies or skills critical to the organization – now and for the future. Coach leaders on their personal efficacy and leadership impact. - Partner and coordinate with functionally-aligned HR Center of Excellence (COE) partners to identify requirements and execute actions in support of building talent and capabilities across assigned functional areas. - Responsible for partnering closely with business leaders in the development, management and delivery of functional strategic workforce plans. - Acts as a change agent to client groups, partners and project teams in support of organizational change through the application of a common framework, process and set of best practice tools, which prepare employees for ongoing change and transformation. - Engages and supports various projects on the HR team including work on our HR Strategy, annual HR initiatives, metrics/tracking/reporting, and other projects as assigned. What you bring to the table: - 5 + years of experience in an HRBP or leadership role within a Human Resources organization, demonstrating increased levels of responsibility - Strong business acumen with the ability to understand, discuss and work with all levels of leaders regarding business strategy and human capital implications - Experience supporting/driving change management initiatives - Ability to build strong relationships with clients, partners, and colleagues - A highly effective communicator with the ability to clearly and concisely articulate ideas, concepts, and proposals - Demonstrated ability to work in a highly complex/matrixed business and HR model - Knowledge of, and proven capability in, organizational development techniques and performance management - Excellent communication skills, both written and verbal - Travel based on business need Education: - High school diploma or equivalent. - Advanced degree in Human Resources, Organizational Design or Business preferred. We're Proud to Offer a Comprehensive Benefits Package Including: - 401k retirement plan, with employer match - Insurance options including: medical, dental, vision, life and STD insurance - Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization - Floating Holiday: 40 hours per year - Paid Holidays: 7 days per year - Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws - Tuition reimbursement program - Employee discount program *Benefits listed above are for regular full-time position Base Compensation: The base compensation range for this position is $135,000 - $165,000, plus opportunities for benefits. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to location, relevant skills, experience, and capabilities. Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.