• Working with the team, design and implement new functionality based on product objectives and requirements. • Engage with the broader product engineering team to execute feature and functionality improvements, as well as resolve bugs and execute technical enhancements, that cross-cut large parts of our platform. • Strive to continually learn, improve technology skills, expand knowledge of the Open Commerce platform technologies, and gain increasing versatility across the breadth of our platform systems. • Expand API and business logic, and as needed write or revise customer-facing API documentation. • Work with infrastructure team to enable and enhance highly-available, performant, and well-instrumented backend applications and services that run in our customer environments at substantial scale. • Support operations and infrastructure teams for issue resolution on relevant Open Commerce applications or services running in production environments.

• Leading daily standups and service review meetings with your internal team and clients as needed, covering ongoing incidents, change requests, and operational health. • Owning the operational stability of client AWS environments — monitoring, incident response, root cause analysis, and remediation. • Managing and executing change requests and enhancement work through Jira, including infrastructure-as-code updates using CloudFormation and Serverless Framework templates. • Collaborating with clients on roadmap planning, translating evolving business needs into actionable backlog items for your MSP team. • Mentoring junior developers on both technical skills and the discipline required for managed services: documentation, runbooks, and SLA awareness. • Staying current on the latest AWS services and broader cloud industry trends, proactively identifying opportunities to improve client environments. • Contributing to internal MSP best practices, tooling, and playbooks to improve team efficiency and service quality. • Handling professional conflict constructively — the lead has final say on technical decisions and is responsible for maintaining team morale and cohesion.

Full Stack Software Development– LAC (Brazil) - 12 months contractor Overview: Working with governments, foundations, and public sector partners to turn complex challenges into buildable solutions and real impact through AI product-driven delivery. About Delivery Associates Delivery Associates (DA) is a global social impact consultancy specializing in transforming the public sector. With over a decade of experience and a foundation in Deliverology®, DA guides leaders through every phase of implementation—delivery-oriented strategy formulation, execution, and evaluation. DA partners with governments, philanthropies, and international organizations, employing actionable strategies to achieve sustainable, lasting outcomes. In every one of our services, you will find a throughline back to this focus on helping our partners deliver better results through better implementation. Job Description Delivery Associates is building a new kind of team—one that helps partners across government and the social sector move from policy ambition to real, AI-enabled products and services that improve outcomes for people. We are hiring a Full Stack Software Developer to help build and ship these solutions. This is a hands-on, execution-focused role: turning defined problems and product direction into simple, functional, and reliable applications that can be deployed and used in real-world public sector environments. In this role, you will work across the stack—from building backend services and APIs to implementing user-facing interfaces—to design systems that support real workflows. This includes connecting data, integrating APIs, structuring and transforming data, and incorporating external tools (including AI services) into usable, end-to-end processes. You will work closely with an AI Solutions Engineer, a Product Manager, and Delivery teams to translate ideas into working products—often in contexts with fragmented data, tight timelines, and evolving requirements. Success in this role requires the ability to build quickly, keep solutions simple, and deliver working features that can be used and iterated on in real environments. Core Responsibilities. This is a contractor role embedded within small, high-performing delivery teams, where product ownership and execution are tightly integrated. In this role, you will: - Build and ship functional features and applications in short, iterative cycles (typically 2–4 weeks) - Contribute across the stack—developing user-facing interfaces (e.g., React/Next.js), backend services (e.g., Python/Node.js), and working with data layers (e.g., Supabase/PostGIS) - Integrate APIs and external services (including AI services where relevant) into end-to-end workflows - Work with messy, real-world government datasets—cleaning, structuring, and making them usable within applications - Translate product and technical requirements into working code in collaboration with an AI Solutions Engineer and Product Manager - Follow established architecture patterns and contribute to clean, maintainable, and well-structured codebases - Support deployment and iteration of applications in cloud environments - Test, debug, and improve systems to ensure reliability and usability in real-world contexts - Contribute to reusable components and shared code where appropriate Mindset. We work well with people that are: - Adaptable: Public sector work is dynamic. Our people are, too. - Analytical: We identify, dissect, and solve complex problems. - Accountable: We are a remote team. We work collaboratively but self-sufficiently; oversight is often minimal. - Driven: Our work is important, so it’s important we do it well. - Curious: We never stop learning from our clients, colleagues, and partners. Required Skills/Experience. - 5+ years of professional experience building and shipping production-grade applications - Strong proficiency in modern programming languages (e.g., JavaScript/TypeScript, Python) and ability to work effectively across the stack - Solid experience designing and implementing full-stack systems, including frontend interfaces, backend services, and data models - Experience integrating and working with APIs, including designing clean service interactions and handling external dependencies - Ability to work with real-world data: querying, transforming, and structuring datasets for use in applications - Experience building and maintaining reliable systems, including debugging, error handling, and performance considerations - Ability to translate product and technical requirements into well-structured, maintainable implementations - Comfort working in fast-paced, iterative environments with evolving requirements and tight timelines - Sound engineering judgment, with a bias toward simple, reliable, and maintainable solutions - Professional English and Portuguese required - Must be based in and have work authorization in Brazil What Will Set You Apart. - Experience integrating AI/LLM APIs into real applications (e.g., OpenAI, Claude), including basic prompt design and structured outputs - Exposure to building data-driven workflows using external or unstructured data - Familiarity with geospatial data, public sector datasets, or data pipelines in messy environments - Experience working on products for government, social impact, or operational service delivery contexts - Comfort contributing to systems that connect multiple services (APIs, databases, third-party tools) into end-to-end workflows What We Offer. - Meaningful work that contributes to solving complex social challenges around the world - Ongoing learning and growth through mentorship and leadership opportunities - Opportunity to shape a new model of delivery at the intersection of consulting, product, and AI Our Values. These values serve as an anchor, enabling us to stay true to who we are and what we stand for. - Passion: It is all about impact. - Excellence: Delivering to the highest standards. - Humility: Pride without ego. About Delivery Associates: We help governments, foundations, and social impact organizations all over the world turn big ideas, campaign promises, and ambitious goals into everyday reality for the people they serve. With over ten years of experience and expert staff guiding our work, Delivery Associates has delivered impact in areas ranging from education reform in the US to microfinance in South America to agricultural reform in Africa and the Middle East. We approach every problem with a strong bias towards implementation, an open mind to possibilities, empathy for governments and residents, and a strong values system. We are always asking ourselves, our partners, and our clients: What would it take to make change happen? To learn more about Delivery Associates please visit deliveryassociates.com/our-work or contact our talent team at talent@deliveryassociates.com for more information on opportunities to join our team. #LI-MG1 #LI-REMOTE

• Closely working with our product team to quickly build features in an innovative new product area. • Developing seamless integrations with third-party systems, as well as weighing tradeoffs between potential third-party partners for future integrations. • Working with frontend and mobile developers to design clean, performant APIs. • Actively participating in the daily discussions with the team on technical designs, product vision, and prioritization. • Understanding and setting reasonable and attainable technical goals and milestones.