• Liaise between partners, customers and cross-functional internal teams to ensure timely and successful delivery of Vonage solutions according to customer need • Drive and manage successful sales / channel marketing campaigns and events • Set up and deliver product and/or service presentations and other actions to increase sales effectiveness • Cross-sell and up-sell based on understanding of customer and business need • Develop new channels beyond their immediate goals and open opportunities for Vonage and the Contact Center and Unified Communications space overall • Assist with and facilitate closing opportunities, sales training, field sales support and post-sale customer follow-up • Drive activity to enlist new agent partners for Vonage through cold calling, networking, referrals and telemarketing • Own the indirect sales process from beginning of relationship through install • Assist current partners with revenue generating activities, including webinars, conference calls and lunch-and-learns • Handle move, add, change and disconnect service requests; address issues escalated from fellow team members • Apply established metrics and dashboards to report on the effectiveness of channel marketing / sales executions, new product introductions and performance • Develop progress and communications project status reports for management • Track daily activity and monthly results, meeting assigned minimum sales quotas • May provide informal support to less experienced team members

• The ARM will manage multiple contracts, clients, projects and Account Managers • Client Administration – maintain client relationships at the Director level and above and have quarterly check-in meetings • New Client Start-up Manager – assist the Regional Director and lead the assigned Account Manager through the new client start-up process • Contract Administration – ensure all areas of service and deliverables as detailed in Gordian’s contract are being met • Employee Management – manage all Account Management and support staff within their territory • Budget Development & Management – assist the RD in the development of the annual budget • Financial Forecasting – review and follow developed standard of work for forecasting • Coordination with Marketing, Product & Sales – assist marketing with access to clients for case-studies and identify upsell opportunities • Gordian Cloud Migration Manager – oversee the operations team through all Gordian Cloud migrations • Contractor Outreach – assist outreach team as they conduct outreach to the contractor community.

Company Description About RSHL  RSHL is a council-controlled organisation that enables regional councils to collaborate and achieve more together. We deliver shared services and sector-wide solutions that improve consistency, reduce cost, and strengthen public value.  - Permanent, full‑time role  - Fully flexible location (work from home, with council offices available as required)  - Competitive salary, sized to experience  Job Description The Role  Lead one of New Zealand’s most significant public-sector digital transformation programmes. As Programme Manager, you will play a pivotal role in delivering IRIS NextGen, a complex, multi-year programme to modernise regulatory systems across regional councils nationwide in the replacement of the legacy IRIS Classic application. You will be responsible for coordinating, leading and supporting multiple, interdependent workstreams spanning:  - Software design, build and test - Cross‑council implementations over a tightly sequenced, three‑year deployment schedule  - Sector alignment around consistent good practice  - Stakeholder engagement and governance across councils, vendors and stakeholder groups  Key Responsibilities  - Lead the end-to-end delivery of the IRIS NextGen programme, ensuring outcomes are achieved on time and within agreed funding  - Ensure programme planning, dependencies, risks, issues and change activities align to best practice - Work closely with councils, clients, product management and governance groups to maintain alignment and momentum  - Coordinate multiple concurrent council implementations with minimal tolerance for slippage  - Embed robust programme and change management disciplines across the lifecycle  - Provide clear, timely and professional reporting to senior stakeholders and programme governance groups  As the Programme Manager, you will provide leadership across the IRIS NextGen programme implementation and roadmap, working within RSHL’s Programme Management Office. This role demands confidence operating  in complexity, influencing without authority, and balancing delivery rigor within a collaborative partnership.  This is a rare opportunity to shape good practice, lead a sophisticated software transformation, and work collaboratively with councils and technology partners on a national scale.  Qualifications About You  You are a seasoned Programme Manager with a strong track record delivering large-scale, multi‑organisation technology programmes.   You’ll bring:  - Proven experience leading complex digital or enterprise software programmes;  - Strong understanding of software development lifecycles and SaaS implementations; - Exceptional stakeholder engagement skills, with the ability to build consensus across diverse stakeholder groups; - Confidence managing delivery environments with little slack in timelines;  - A strategic, future focused mindset paired with hands on delivery discipline;  - Excellent communication skills and professional credibility at senior levels;  - Experience working with councils, shared services, or collaborative sector programmes will be highly regarded.  Additional Information If you are ready to lead a programme that truly matters to councils, communities and the future of regional regulation, we would welcome your application.  Applications close when a suitable candidate is found.  - Job Category: Consulting & Strategy

Role Description The Manager, Clinical Science, Medical Affairs is a critical strategic role in driving sustainable business value ensuring the scientific credibility, regulatory compliance and clinical relevance of the organization’s products. This role will serve as a trusted scientific partner to internal/external stakeholders—including healthcare professionals, cross‑functional teams, and external collaborators – directly influencing product adoption, appropriate use, and long‑term market success. This position reports to the Director, Global Regulatory Affairs, Product Lifecycle Quality and Compliance and is part of the global QA/RA function located in Coralville, IA and will be fully remote. In this role, you will have the opportunity to: - Develop and execute medical strategy aligned with product lifecycle stages, diagnostic priorities, and overall business objectives, ensuring scientific integrity and compliance. - Serve as a scientific expert and liaison to healthcare professionals, key opinion leaders, and internal stakeholders to facilitate clinical education, evidence exchange, and trusted relationships associated with off-label inquiries, third-party validation services, health hazard assessments, etc. - Lead generation, interpretation, and communication of medical evidence, including clinical data, real‑world evidence, and publications, to support appropriate product use and informed decision‑making. - Ensure regulatory, ethical, and compliance adherence across all medical activities, mitigating risk and maintaining a clear separation between medical and promotional functions. - Provide strategic medical insights to cross‑functional teams (commercial, market access, R&D, regulatory) to inform product development, launch planning, and post‑marketing strategies. Qualifications - Bachelor’s degree in Biostatistics, Life Science, Chemistry, Biochemistry or equivalent; MD or PhD preferred. - 5-10 years experience in Medical Device/Pharma/IVD companies. - Experience in next generation sequencing with proficient knowledge of medical terminology. - With minimal supervision, demonstrate a high level of customer service skills, approachability, and sense of urgency with strong collaboration skills (communication, tone, messaging, execution, planning, ownership). Requirements - Ability to travel 10% domestically, and internationally. Benefits - Comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. - Eligible for bonus/incentive pay. - Flexible, remote working arrangements for eligible roles.