• Liaise between partners, customers and cross-functional internal teams to ensure timely and successful delivery of Vonage solutions according to customer need • Drive and manage successful sales / channel marketing campaigns and events • Set up and deliver product and/or service presentations and other actions to increase sales effectiveness • Cross-sell and up-sell based on understanding of customer and business need • Develop new channels beyond their immediate goals and open opportunities for Vonage and the Contact Center and Unified Communications space overall • Assist with and facilitate closing opportunities, sales training, field sales support and post-sale customer follow-up • Drive activity to enlist new agent partners for Vonage through cold calling, networking, referrals and telemarketing • Own the indirect sales process from beginning of relationship through install • Assist current partners with revenue generating activities, including webinars, conference calls and lunch-and-learns • Handle move, add, change and disconnect service requests; address issues escalated from fellow team members • Apply established metrics and dashboards to report on the effectiveness of channel marketing / sales executions, new product introductions and performance • Develop progress and communications project status reports for management • Track daily activity and monthly results, meeting assigned minimum sales quotas • May provide informal support to less experienced team members

• The ARM will manage multiple contracts, clients, projects and Account Managers • Client Administration – maintain client relationships at the Director level and above and have quarterly check-in meetings • New Client Start-up Manager – assist the Regional Director and lead the assigned Account Manager through the new client start-up process • Contract Administration – ensure all areas of service and deliverables as detailed in Gordian’s contract are being met • Employee Management – manage all Account Management and support staff within their territory • Budget Development & Management – assist the RD in the development of the annual budget • Financial Forecasting – review and follow developed standard of work for forecasting • Coordination with Marketing, Product & Sales – assist marketing with access to clients for case-studies and identify upsell opportunities • Gordian Cloud Migration Manager – oversee the operations team through all Gordian Cloud migrations • Contractor Outreach – assist outreach team as they conduct outreach to the contractor community.

Company Description About RSHL  RSHL is a council-controlled organisation that enables regional councils to collaborate and achieve more together. We deliver shared services and sector-wide solutions that improve consistency, reduce cost, and strengthen public value.  - Permanent, full‑time role  - Fully flexible location (work from home, with council offices available as required)  - Competitive salary, sized to experience  Job Description The Role  Lead one of New Zealand’s most significant public-sector digital transformation programmes. As Programme Manager, you will play a pivotal role in delivering IRIS NextGen, a complex, multi-year programme to modernise regulatory systems across regional councils nationwide in the replacement of the legacy IRIS Classic application. You will be responsible for coordinating, leading and supporting multiple, interdependent workstreams spanning:  - Software design, build and test - Cross‑council implementations over a tightly sequenced, three‑year deployment schedule  - Sector alignment around consistent good practice  - Stakeholder engagement and governance across councils, vendors and stakeholder groups  Key Responsibilities  - Lead the end-to-end delivery of the IRIS NextGen programme, ensuring outcomes are achieved on time and within agreed funding  - Ensure programme planning, dependencies, risks, issues and change activities align to best practice - Work closely with councils, clients, product management and governance groups to maintain alignment and momentum  - Coordinate multiple concurrent council implementations with minimal tolerance for slippage  - Embed robust programme and change management disciplines across the lifecycle  - Provide clear, timely and professional reporting to senior stakeholders and programme governance groups  As the Programme Manager, you will provide leadership across the IRIS NextGen programme implementation and roadmap, working within RSHL’s Programme Management Office. This role demands confidence operating  in complexity, influencing without authority, and balancing delivery rigor within a collaborative partnership.  This is a rare opportunity to shape good practice, lead a sophisticated software transformation, and work collaboratively with councils and technology partners on a national scale.  Qualifications About You  You are a seasoned Programme Manager with a strong track record delivering large-scale, multi‑organisation technology programmes.   You’ll bring:  - Proven experience leading complex digital or enterprise software programmes;  - Strong understanding of software development lifecycles and SaaS implementations; - Exceptional stakeholder engagement skills, with the ability to build consensus across diverse stakeholder groups; - Confidence managing delivery environments with little slack in timelines;  - A strategic, future focused mindset paired with hands on delivery discipline;  - Excellent communication skills and professional credibility at senior levels;  - Experience working with councils, shared services, or collaborative sector programmes will be highly regarded.  Additional Information If you are ready to lead a programme that truly matters to councils, communities and the future of regional regulation, we would welcome your application.  Applications close when a suitable candidate is found.  - Job Category: Consulting & Strategy

Role Description As a Regional Sales Manager, you are the entrepreneurial engine of your territory. You own the customer relationship, drive growth, and ensure operational excellence within your segment. You act with integrity, adapt quickly, and boldly pursue opportunities that create value for both the customer and Bekaert. Territory: Canada (Quebec, Ontario, New Brunswick and Nova Scotia) Key Activities and Responsibilities - Manage and grow sales within your assigned region and segment, acting as a business owner. - Build trust-based relationships with customers, ensuring satisfaction and loyalty. - Monitor and follow up on accounts receivable to ensure timely invoice payments. - Deliver accurate, data-driven sales forecasts and pipeline visibility. - Identify and pursue new business opportunities with agility and entrepreneurial drive. - Work closely with segment managers, marketing, and operations to deliver tailored solutions. - Uphold Bekaert’s ethical standards in all business dealings. - Adapt to market changes and take initiative to solve problems creatively. - Define and execute account plans for all customers. - Manage and service existing business to continually grow market share. - Travel throughout assigned region, upwards of 35% to 50% of the time. - Establish and exceed yearly territory sales budget. - Prepare monthly forecast outlook for all accounts. - Realize all segment standard gross margin expectations. - Price negotiation with customers, in line with pricing strategy set by Segment Management. - Reporting of competitor activity, territory forecast and relevant regional news. - Coordination of superior customer service with respective Customer Service Team. - Resolve customer complaints with collaboration of manufacturing and quality control departments. - Suggest new product innovations to successfully grow your business. - Launch new solutions with customers. - Ensure long-term success for Bekaert through strategic partnerships and agreements. Qualifications - BA/BS degree (preferably Engineering, Business Administration, Sales, or Marketing) - Minimum of 5 years sales experience - Willingness and ability to travel upwards of 35%-50% throughout the assigned territory - Experience in the assigned market is preferred - Experience in steel ropes is preferred - Customer Service Orientation - Market Analysis skills - Negotiation Skills - Project Management Skills - Decision Making and Pricing Skills - Interpersonal and Communication Skills - Presentation and Data processing skills - Administrative Skills (Forecasting, Call Reports, Itinerary) - Travel and Entertainment Budget Control - A desire to grow and learn - A competitive mindset and a passion to win - Candidate will preferably be based in the assigned territory Previous Experience - Minimum 5 years of experience in a sales or a related role Qualifications and Education - Bachelor’s degree in Business, Marketing, or a related field Benefits - Be bold and take the leap! - We're looking for individuals who are not afraid to take risks and explore new ideas. - If you are passionate about personal growth and bringing your authentic self to work, we want you on our team! - At Bekaert, we celebrate diversity and are committed to creating an inclusive work environment. - We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.