Description Switchboard Hiring is seeking a Senior Sales Engineer on behalf of our client, a growing B2B SaaS company with a strong commercial sales motion and an expanding enterprise customer base. Company details will be shared during the first conversation with our team. You will report to the VP of Sales and serve as the technical backbone of the revenue organization — embedded in deals, trusted by prospects, and influential on product direction. Think of this role as the bridge builder — you're not just demoing software, you're translating complex technical realities into business confidence and moving deals across the finish line. The right person is equally comfortable whiteboarding an API architecture and presenting an ROI story to a CFO. This is an individual contributor role with high visibility across Sales, Product, and Engineering — and real influence over how the SE function grows. Responsibilities - Partner with Account Executives throughout the sales cycle to deliver compelling technical demonstrations and proof-of-concept engagements tailored to each prospect's environment - Translate complex customer requirements into clear, compelling solution narratives that connect product capabilities to measurable business outcomes - Lead discovery conversations with technical stakeholders — engineers, IT leads, architects — to uncover integration needs, security concerns, and deployment considerations - Own the RFP/RFI process, coordinating cross-functionally with Product and Engineering to deliver accurate, winning responses - Build and maintain a library of demo environments, technical assets, and battle cards that the broader sales team can leverage - Serve as the primary technical liaison during POC/pilot engagements, driving customers to clear success criteria and timely decisions - Provide structured feedback loops to Product on competitive gaps, feature requests, and recurring objections surfaced in the field Requirements - 3+ years of experience in a Sales Engineering, Solutions Consulting, or Pre-Sales role within a B2B SaaS environment - Proven track record of supporting complex, multi-stakeholder enterprise sales cycles from technical validation through close - Strong command of SaaS architecture concepts — APIs, webhooks, authentication protocols, cloud infrastructure, and data flows — with the ability to speak credibly to both technical and non-technical audiences - Experience with common enterprise tech stacks and the ability to quickly map a prospect's environment to your solution's integration capabilities - Excellent written and verbal communication skills; you can present to a CTO and a CFO in the same meeting and land differently with each - Comfort with ambiguity — you build the plane while flying it and don't need a script for every situation - Proficiency with tools like Salesforce, Gong, demo platforms (Reprise, Navattic, or similar), and collaboration suites - Bachelor's degree in a technical or business field, or equivalent hands-on experience Compensation & Benefits - Base Salary: $110K – $160K - Remote-first with limited travel requirements - Full benefits package - Work Authorization: Sponsorship not available. Must be authorized to work in the United States

We are looking for a Pre-Sales Systems Engineer to work closely with our SMB sales teams. The Pre-Sales Systems Engineer's main mission is to support the sales organization in all technical matters related to pre-sales, opportunity management, and customer success. As a Systems Engineer, you will enable sales engagements into a set of new and existing accounts. You will play a pivotal role to discover and assess IT business goals and challenges. You will develop solutions based on those requirements using the Fortinet product and service portfolio. You will provide compelling and accurate presentations of those solutions to the customers or Fortinet partners. Responsibilities - Assess customer project requirements - Align client needs with appropriate Fortinet solutions - Partner with internal peers to pursue sales opportunities - Supply Networking/Security guidance in the pre-sale's engagements - Cross team collaboration - Continuous self-improvement and learning to keep technical leadership of applicable technologies (data center, SDN (Software Defined Networking), public cloud, security, networking, etc.) - Ensure ongoing customer success, support, and growth Requirements - 1-year relevant pre/post-sales experience and bachelor's degree in Engineering Technology, Computer Science, Computer Engineering, or related field subject OR - 3 years’ experience in a related field - The Inside Systems Engineer is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale. - Must be authorized to work in the U.S. without sponsorship A strong proficiency in: - Cybersecurity fundamentals, including common cybersecurity issues, threats, attacks, and vulnerabilities - Principles of cyber threat management and incident response - Networking fundamentals including the OSI model and specifics of common network protocols - Critical thinking - Professional communication and presentation General knowledge of at least 2 of the following: - Network Operations - Breach Detection and Prevention - Security Operations - DevOps - Wired and wireless Access - Identity and Access Management - Public and private cloud - Web content and security acceleration Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses. We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at accommodations@fortinet.com. Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.

Role Description Nous sommes à la recherche d’un ou d’une architecte de solutions clients qui sera responsable des solutions de prévente pour nos services voix, données, mobiles et Internet des objets (IdO), et qui favorisera la réussite et l’expérience après la vente. En tant que conseiller ou conseillère de confiance, vous ferez appel à votre expertise technique et utiliserez une approche consultative axée sur le client pour simplifier des solutions complexes et les transformer en valeur réelle pour l’entreprise. Vous travaillerez en étroite collaboration avec les directeurs de compte pour concevoir des solutions évolutives, axées sur le client, qui favorisent : - La croissance du chiffre d’affaires - Les occasions de vente croisée - L’exécution rapide des ententes et de la facturation Voici comment : - Solutions complètes et intégrées : Préparer des solutions intégrées de données (fibre optique, réseau étendu, RPV de couche 2, réseau IP), de services vocaux (liaisons SIP, VoIP, raccordement vocal), de services mobiles (services mobiles, ERMV/MVNE, itinérance, messagerie) et d’IdO (connectivité par carte SIM, voiture connectée, télémétrie, suivi des actifs). - Leadership technique consultatif : Mener des conversations avec les clients avec assurance et clarté, traduire des concepts techniques complexes en solutions pertinentes pour divers publics techniques et de haute direction. - Partenariat avec les ventes et mise en œuvre de la croissance : À titre de conseiller ou conseillère technique de confiance, collaborer avec les directeurs de compte pour déterminer les occasions de vente, promouvoir des solutions multiproduits et appuyer la vente croisée et l’acquisition de nouveaux clients. - Relation avec les clients et expérience client : Établir de solides relations à long terme avec les clients en accordant la priorité aux clients, en comprenant bien les motivations d’affaires, les défis et les occasions de croissance. Qualifications - De 3 à 7 ans d’expérience dans le domaine des télécommunications ou de la prévente technique. - Connaissance approfondie des réseaux de données (réseau étendu, réseau IP, fibre optique), des services vocaux (SIP, VoIP) et des solutions mobiles. - Connaissance des solutions IdO et de communication entre machines, compréhension de l’architecture réseau (BGP, fondements du routage) et expérience dans des environnements de fournisseurs ou de vente en gros. - Expertise dans les domaines suivants : - Données réseau : Connaissance approfondie des réseaux IP (BGP, routage, commutation), MPLS, RVP de couche 2, multiplexage en longueur d’onde dense, longueur d’onde et technologies WAN. - Voix : Solide expérience en liaisons SIP, VoIP, liaisons, numéro sans frais et messagerie textuelle. - Maîtrise des services mobiles : Architectures des services mobiles et d’IdO, voiture connectée, itinérance, carte SIM de voyage et écosystèmes de mobilité. - Expérience d’utilisation des API RESTful. - Maîtrise des écosystèmes d’API dans le domaine des télécommunications (p. ex. messagerie, voix, authentification) et des outils d’API (Postman, Swagger/OpenAPI). - Aptitudes professionnelles : - Esprit axé sur les clients : Grand désir de bâtir des relations durables et d’accorder constamment la priorité aux clients dans tous nos échanges et lors de la recherche de solutions. - Leadership consultatif : Capacité à animer des discussions, à faire des présentations, à influencer les résultats et à traduire des idées complexes en récits clairs et convaincants. - Bilinguisme : Maîtrise du français et de l’anglais (de préférence). Une connaissance avancée de l'anglais est requise, car vous serez appelé(e) sur une base régulière à interagir en anglais avec des parties externes (par ex. clients, fournisseurs ou partenaires externes); à interagir en anglais avec des parties internes (par ex. collègues ou parties prenantes); et à travailler dans un environnement informatique anglais dans le cadre des tâches liées à ce poste dont la portée est internationale. Company Description Nous sommes une équipe axée sur les personnes, les clients et les objectifs, qui collabore, innove et crée des retombées positives au quotidien. Ensemble, nous créons un futur meilleur. Nous améliorons des vies grâce à nos solutions technologiques. Nous favorisons une culture d’innovation qui nous permet de résoudre des problèmes complexes et de produire des résultats exceptionnels sur le plan humain dans un monde numérique.

About our Company At Hyperscience, we believe that behind every document is a meaningful human experience, whether that’s a family applying for their mortgage, a patient waiting for insurance coverage, or a student waiting for their visa to study abroad. However, for far too long, organizations have relied on outdated technology and manual processes to handle these processes, driving up costs, slowing down decisions, and frustrating customers. As a distinguished leader in its market category, including a Leader in the 2025 Gartner Magic Quadrant for Intelligent Document Processing Solutions and several other leading industry analyst reports, our technology flips the script with an AI platform that reads, understands, and processes documents at massive scale—automatically. The Hyperscience Hypercell platform unlocks the value of an organization’s back office data through the automation of end-to-end processes, and transforms complex documents into LLM and RAG-ready data to power new enterprise GenAI experiences. This enables organizations to transform manual, siloed processes into a strategic advantage, resulting in a faster path to decisions, actions, and revenue; positive and engaging customer, public, and patient experiences; and dramatic increases in productivity. Leading organizations including American Express, Charles Schwab, HM Revenue and Customs, Mars, Stryker, The United States Social Security Administration, The United States Department of Veterans Affairs, and several others use the Hypercell platform to achieve a faster path to decisions, dramatic increases in productivity, and unparalleled business impact. Hyperscience is funded by top tier investors including Bessemer Venture Partners, Battery, FirstMark, Stripes, and Tiger Global. About the Role: This role embeds a deep engineering mindset directly into the sales process. You will own the technical engagement end-to-end — ensuring Hyperscience's Intelligent Document Processing (IDP) solutions are not only sold, but designed, prototyped, and successfully deployed with measurable outcomes, supporting Commercial customers pre- and post-sale. This is a remote-first role with travel required for customer site visits and team meetings. Key Responsibilities: - Solution Alignment, Deployment & Continuous Outcome Management: Lead the technical lifecycle from discovery through initial production deployment, ensuring solution designs transition into successful implementations with clear, measurable technical outcomes. - Hands-on Customization & Code: Write, prototype, and refine solution logic (e.g., custom Python code, API integrations, workflow configurations) during the Proof of Concept (POC) and initial deployment phases. - Technical Strategy & Deal Acceleration: Act as the technical owner in sales cycles, architecting the end-to-end solution and handling technical objections, while identifying and grooming internal change agents into champions who advocate for Hyperscience across their organization. - Post-Sale Technical Partnership: Collaborate with other Tech & Sales partners to drive the initial forward-deployed engagement, fine-tune models on customer data, and document the final solution for seamless handoff and optimization. - Risk & Scoping Management: Define and document the precise technical scope, compute resourcing, TCO (Total Cost of Ownership), and integration strategy to mitigate deployment risk for enterprise customers. - Product Feedback Loop: Actively gather and synthesize critical product feedback and emerging field intelligence, serving as the voice of the customer to internal Product and Core Engineering teams. Required Qualifications: - Hands-on Engineering & Code Proficiency: 5+ years of experience in a customer-facing engineering role, with proven proficiency in Python and developing/debugging code for enterprise applications. - Cloud Architecture & Deployments: Strong comprehension of modern cloud architecture (AWS, Azure, GCP) and containerized deployment patterns (Docker/Kubernetes). - Technical Education & Acumen: BSc in a technical field (Computer Science, Engineering, Data Science) or equivalent hands-on engineering background. - Consultative & Technical Communication: Proven ability to translate complex technology concepts (IDP, AI) into clear business value for executive, technical, and non-technical stakeholders. Bonus Qualifications: - Exposure to IDP, RPA, OCR, or ML-based document processing/automation. - Enterprise integration scoping: APIs, web services, database connectivity. - Infrastructure as Code (Terraform, CloudFormation). Company Values & Perks: Hyperscience is a people-first company, committed to empowering our team to make a tangible impact. Our core values, including "Innovation that Transforms," "Lead with Trust," and a "Win Together" ethos, guide our collaborative culture. As a global organization, our benefits vary by region, but we are united by a fundamental belief in work-life flexibility. We support our team with flexible PTO and work-from-home options, recognizing the importance of a healthy balance between professional and personal life. Benefits: - Health & Wellness: Company-covered Healthcare Coverage plans for you and your family, including HSA, PPO, Vision, Dental and Mental Health Wellness plans. - Retirement & Financial: 401(k) through Empower with company match up to 6% of your annual salary. - Paid Time Off (PTO): Flexible-use PTO, unaccrued and uncapped, subject to manager approval. - Parental Leave: 12 weeks of paid parental leave, with an additional 4 weeks paid for birthing parents. - Equity: Opportunity to own Stock Options in the company. [US Applicants] We are an equal opportunity employer. We welcome people of different backgrounds, experiences, abilities and perspectives. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. [EU Applicants] All job applications will be treated and processed with strict confidentiality and in full compliance with the GDPR provisions. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PLEASE BE AWARE of potential recruitment fraud. Hyperscience job openings are posted exclusively on our careers page, and all official communication uses the @hyperscience.ai email domain; contact from any other source is likely fraudulent. We will never conduct interviews solely via online tests, nor extend job offers without multiple, live interviews (via Zoom, phone, or onsite). Personal information is only requested through our application process or via a verified background check partner during the onboarding phase.