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UCSF Pediatrics logo
UCSF Pediatrics

Transforming child health.

Senior Operations Associate

OperationsOperationsFull TimeRemoteSeniorTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

47 days ago

Salary

$65K - $80K / year

Seniority

Senior

3 yrs expEnglish

Job Description

Senior Operations Associate

UCSF Pediatrics

• Manage provider schedules and ensure calendar accuracy. • Execute onboarding workflows for new providers, ensuring all steps are completed on time. • Track and support provider incentives and operational processes. • Maintain documentation of workflows and standard operating procedures. • Update and manage provider data in Airtable and other systems. • Ensure data accuracy and consistency across scheduling and operations. • Run regular audits to identify and correct errors. • Troubleshoot basic provider-facing issues (scheduling, tools, workflows). • Support provider ramp and onboarding experience. • Help ensure providers have what they need to operate effectively. • Assist with clinical program operations (e.g., group scheduling support). • Coordinate with internal teams on operational needs. • Support with licensing and credentialing coordination as needed.

Job Requirements

  • 3–5 years of experience in operations, biz ops, consulting, or similar roles.
  • Highly organized with strong attention to detail.
  • Comfortable working in spreadsheets and operational tools (Airtable a plus).
  • Reliable and execution-focused—you follow through and catch details others miss.
  • Comfortable operating in ambiguity and building processes from scratch.
  • Able to manage multiple tasks and prioritize effectively.
  • Clear communicator and strong team player.
  • Interest in healthcare and improving care delivery.

Benefits

  • Full Benefits: Medical, Dental, Vision, 401k, and flexible PTO.
  • Meaningful Impact: Your work will directly improve the lives of children and parents navigating chronic conditions.
  • Female-Led, Mission-Driven Culture: Diverse perspectives are the norm, leading to better care and technology.
  • Accelerated Growth: Learn faster and take on more responsibility than at bigger companies.
  • Autonomy and Trust: Freedom to make decisions and take risks with a supportive team.
  • Growth and Improvement: Emphasis on continuous learning and honest feedback.
  • Equity with Upside: Competitive salary plus meaningful equity in a high-growth company with proven product-market fit.
  • Flexible Remote Culture: Work from anywhere in the US.

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cyberu logo

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