Engagement Specialist We are looking for an engagement specialist that will be the first point of contact for our clients. The successful candidate will be able to educate individuals about their LHH career transition services and connecting them to resources based on their needs. They will be mindful to the emotions that our clients are experiencing regarding the uncertainty they face about their future. Reporting Relationships: - Reports to the NA, Engagement Performance & Quality Manager Location: - USA - Remote In this role you can expect to Key Accountabilities - Successfully meet defined performance expectations by graduating from our structured onboarding program, which includes: - 2-week in-class training focused on LHH programs, tools, and client engagement protocols. - 10-week hands-on training with active coaching and performance checkpoints - Demonstrate knowledge of all LHH programs, features, and benefits during phone calls. - Provide professional and timely follow up to all client and individual inquiries. - Manage individual expectations by clearly communicating next steps and timing. - Meet and/or exceed established engagement KPI metrics. - Adhere to established outreach protocols. - Accurately and properly document engagement efforts in ORBIT. - Responding efficiently and accurately to calls, emails, and SMS explaining possible solutions and ensuring that clients feel supported and valued. - Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients as needed. - Utilizing software, databases, scripts, and tools appropriately. - Taking part in training and other learning opportunities to expand knowledge of company and position. - Adhering to all company policies and procedures. All About You - High school diploma or equivalent - Prior sales and customer service experience - Professional and articulate voice - Excels working in a fast-paced environment with evolving business needs. - Able to work a set Monday-Friday schedule. - Home office that is noise and distraction free - Computer with an available USB port for a USB headset - Internet with a wired Ethernet connection to PC/Laptop - LinkedIn Profile What we offer - Growth opportunities within a human resources global leader - We prioritize learning to stay agile in an increasingly competitive business environment. - We foster an open-minded environment where people spark new ideas and explore alternatives. - Compensation: $22.00 per hour - Benefits: Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. About LHH LHH empowers professionals and organizations to achieve bold ambitions and secure lasting impact through unique advisory services and talent sources. Our full suite of offerings connects solutions that are traditionally siloed, making LHH your single talent partner. In a rapidly evolving landscape with complex challenges, we create value across the entire professional talent journey. From hiring great people, developing skills, and nurturing leaders, to advancing individuals to the next stage of their careers, LHH make talent your competitive edge. We believe the future of work lies at the intersection of exceptional human care and innovation. Powered by science, technology, and proprietary data analytics, LHH’s approach is crafted to align with your business strategy and culture, delivering powerful, sustainable, and measurable impact. LHH has a team of over 12,000 professionals, across 60+ countries and more than 50 years of experience. As part of the Adecco Group, we bring together global excellence, local knowledge, and centralized coordination for thousands of companies and millions of people worldwide. Recruitment. Development. Career Transition. LHH. A beautiful working world. www.lhh.com LHH is an Equal Opportunity Employer/Veterans/Disabled.

EnerSys® is an industrial technology leader serving the global community with mission critical stored energy solutions that meet the growing demand for energy efficiency, reliability and sustainability. We are driven by a passion to provide people everywhere with accessible power to help them work and live better. Our people are our strength, an endless resource for innovation, insight and enthusiasm. This position will report to our EnerSys Energy Systems business, which serves the telecom, cable broadband, industrial, renewable, and data center markets. Our portfolio combines our stored energy expertise with power systems, enclosures, and renewable energy products to deliver world-class solutions for diverse applications such as 5G, broadband, Internet of Things (IoT), data center, and solar power. Our cutting-edge technology includes Lithium batteries, Fault Managed Power Systems, and Extended Run Time battery backup systems that improve the reliability and resiliency of broadband networks. EnerSys has over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. Some of our brands include PowerSafe, DataSafe, and Genesis batteries; Cordex power; and Outback Power renewable energy products. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products. What We’re Offering - Paid holidays per year, plus sick time and vacation time - Full benefit plan including, extended medical, vision and dental - Life Insurance, long term disability and a salary continuance plan - Tuition reimbursement plan - 6% RRSP employer matching program Compensation Range: 72,300 plus sales bonus Compensation may vary based on applicant's work experience, education level, skill set, and/or location. This is a current vacant position. Job Purpose Provides the primary interface to the customer. Responsible for growing and supporting strategic accounts responding directly to customer requests for product use information, including quotes, product demonstrations, customer training, strategy, and general technology. Essential Duties and Responsibilities - Manages all stages of the sales cycle to meet or exceed quarterly and annual sales goals in assigned target markets - Assists in development and implementation of business plans for assigned territory to sell broadband and traffic systems, including understanding of market pricing, product forecasting, and other business needs, as appropriate - Builds and cultivates long-term strategic business partnerships with assigned key customers Represents company through personal customer visits, development and delivery of professional sales - presentations, participation at trade shows, and assisting in training when necessary - Identifies, manages and responds to the customer’s needs with appropriate solutions to completion, including managing inquiries, updates on order status and delivery schedules - Collaborates with people at all levels of the company and the customer's organization to further integrate company products into the customer's business - Provides appropriate feedback to management on customer issues, competitive business practices and other relevant business activity in the region Qualifications - Bachelor’s degree, ideally in engineering or business. - Ability to develop competence with technical aspects of all products and powering technology Ability to evaluate product proposals, customer and sales requests for special products, new product capabilities, and competitive products. - Polished oral and written communication and presentation skills. - Effective sales closing skills. - Ability to build and maintain professional and ethical relationships with company and customers. - Excellent organizational, time management and interpersonal skills. - Capability of working independently and with a team. - Self-starter, resourceful and able to work effectively with minimal supervision. - Candidates must have experience in telecommunication sales. - A proven track record of selling to Ministry of Transportation or municipal agencies. OTHER REQUIREMENTS - Current driver’s license and acceptable driver’s record. - Ability to travel nationally 50-75%. - Professional appearance and dress. - Ability and suitable accommodations to work remotely. DESIRABLE QUALIFICATIONS - 1-2 years’ experience MBA. - Experience in communications and/or traffic specifically in power conversion and energy storage A proven track record of selling in the Traffic, Broadband, outside power plant industry. General Job Requirements - This position will work in an office setting, expect minimal physical demands. - Must be able to stand for long periods of time - Must be able to frequently bend; twist; reach; stoop; kneel or crouch. - This position requires you to drive a company vehicle. Therefore, you must be able to pass the company’s driving requirements. Certain vehicles may also require a specific drivers license and have additional driving requirements. - This position is exposed to harmful materials such as lead/fiberglass products. Periodic blood tests are required to measure the level of lead. Precautions are taken by the company/employee to reduce the risk of exposure and help ensure everyones safety. - Risk of electrical shock. - Employees are responsible for wearing the required Personal Protective Equipment in the proper manner at all times. EnerSys is committed to employment equity and fostering a workplace that respects and values diversity, inclusion, and dignity for all. We provide equal employment opportunities to all employees and applicants, and strictly prohibit discrimination or harassment of any kind based on race, colour, religion, age, sex, national or ethnic origin, citizenship, disability, sexual orientation, gender identity or expression, marital or family status, or any other characteristic protected by applicable Canadian and provincial laws". We encourage applications from members of equity-deserving groups, including women, Indigenous Peoples, racialized persons, persons with disabilities, and members of the 2SLGBTQIA+ community. Employment Equity / Diversity / Inclusion / Accessibility We use artificial intelligence to screen, assess and select applicants for open positions, including for the purposes of reviewing and ranking application materials and scoring answers to application questions. Accordingly, decisions about your application and eligibility for employment with EnerSys may be made based exclusively on the automated processing of the personal information that you submit in your application materials.

• Manage a portfolio of accounts; participate in the overall client strategy and execute with excellence on the account plan • Work closely with Client Strategy and Client Services teams to meet the needs of the client • Drive pipeline growth at the highest decision-making level (c-suite) and grow profitable revenue across client territory • Lead contract negotiations and ongoing contract management and renewals, ensuring work is completed timely and results support incremental growth in revenue • Collaborate with client on product and service extensions that could deliver incremental value; bring Solutions Experts into those discussions as necessary • Maintain detailed, accurate records in Salesforce.com covering all account activity • Proactively manage internal communications within and outside of the Sales team, as appropriate

Job Summary Provide sales teams with technical and sales presentation support to help secure new business, successful customer integration and the utilization of established products. Support unit sales plan through pre-sales and/or post-sales technical consulting activities Job Description Responsibilities: - Prepare and present proposals on how Medline’s products can meet customer needs and be implemented successfully. - Grow sales and drive services to both new and existing customers. - Maximize customer satisfaction by aligning products, solutions, and services with key customer initiatives. - Build and maintain relationships with key decision makers and potential influencers. - Recommend new practices, processes, metrics, or models to improve outcomes. - Work on and/or lead complex projects. - Call on potential and existing customers and small IDN groups within the assigned territory. - Prepare and present technical and financial proposals. - Lead customer engagements from initial presentations to final implementation, including targeting, planning, and in-field communication, alongside Acute Care Field Sales Representatives. - Demonstrate product expertise within the scope of SPT, focusing on the expansion of Medline branded items. - Attend key customer conventions (e.g., AORN, OR Manager) when requested to expand the concept and development of Medline branded items and engage with customers. - Serve as the point of contact for all communication before and after product reviews. - Follow up on trials, in-services, and any product-related questions with the field and/or customers. - Maintain full ownership of all data and customer notes throughout the engagement, specifically relating to individual product opportunities. - Work closely with the Business Analyst Team to identify product opportunities within an engagement. - Track and report monthly gains related to products implemented to your Division Manager. - Drive market penetration of SPT Division products and services as defined each year. Possible customer engagements: - Product Trials/Validations - Implementations of new products & programs - Utilization Reviews - Pack Reviews - Comprehensive Program implementations - New business program implementations Education: - Bachelor’s degree required OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, and full-cycle sales experience Relevant Work Experience: - 3+ years of related sales experience within the medical supplies industry - Ability to travel at least 75% of the time for business purposes (within state and out of state) - Previous experience selling in hospital and/or healthcare industry - Strong presentation skills and effectively communicate to a sales organization and customers; - Excellent organizational, planning, communication and follow up skills required; - Must live within assigned territory The anticipated salary range for this position is $90,000 to $100,000 annually. This salary range is an estimate and the actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here. We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.