Description This is an ideal position for individuals who are interested in helping others and making a contribution to their community. Mental Health Counselors provide evidence-informed crisis intervention, brief supportive counseling, suicide prevention, information & referral and follow-up services to individuals who contact the Helpline Center through 988 in emotional distress, with substance use issues or with suicidal ideation. Counselors interact with clients by telephone, SMS text messaging, and/or web chat. The position provides an opportunity to practice a wide range of clinical skills, and knowledge of the expanding field of behavioral health. Schedule: 10:00 pm – 8:00 am (Thursday-Sunday or Friday-Monday) Eligible for a $1,000 sign-on bonus! Requirements - Master’s Degree in counseling, social work, psychology, or related field required or ability to obtain Master's degree within four weeks of hire date. - Additional experience working in mental health counseling or mental health crisis strongly preferred. - Applicants must be comfortable working independently and as part of a team in a collegial group environment. - Strong oral and written language skills. - Working knowledge of computers and software programs, proficient keyboarding skills. - Offers of employment contingent upon acceptable background check.

At mika, we are redefining how SMEs (Small and Medium-sized Enterprises) handle their finances. We automate taxes and bookkeeping so that business owners can focus on scaling their companies, not losing sleep over paperwork. Having found a strong product-market fit, we are now entering a hyper-growth phase and need a strategic-minded "doer" to help the founders bring mika under the people. Tasks - Review automated booking suggestions and complete missing information. - Support the preparation of P&L reports, VAT pre-filings, and annual closing documents. - Act as a friendly, clear, and competent point of contact for client questions. - Collaborate closely with our product team to continuously improve our software. - Document internal processes and contribute ideas for greater efficiency. Requirements - Professional Background: Completed vocational training or a degree in accounting – e.g., as a Financial Accountant or Certified Senior Accountant (Bilanzbuchhalter:in). - Experience: Hands-on experience in accounting, ideally within a digital-first or fast-growing environment. - Tool Stack: Solid experience with DATEV is essential. Familiarity with Odoo or similar ERP systems is a strong plus. - Working Style: You are known for your structured, precise, and solution-oriented approach. You take pride in "clean books." - Digital Mindset: You are tech-savvy and always curious about how digital tools can streamline accounting processes. You are not afraid to use AI tools and eager to learn more about their usage. - Communication: German at C1/C2 level and English at B2/C1 is required for legal and tax-related communication. English is our internal language. Benefits - A clearly defined area of responsibility with lots of autonomy. - Flexible hours and remote work options. - Compatible and fair pay with room for growth. - Close collaboration with the founding, finance, and product teams. - A culture built on trust, progress, and human connection. We welcome applications from people of all backgrounds, genders, and identities.

• Advise and arrange travel for corporate business customers (both individuals and groups) • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations • Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Amadeus, and/or Galileo. Training may be provided • Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems • Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company’s travel policy • Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Travel Consultant, you’ll join our highly skilled remote team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT. What You’ll Do - Advise and arrange travel for corporate business customers (both individuals and groups) - Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services - Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations - Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided - Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements - Use positive telephone service techniques and act on special customer requests - Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels ​​We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We’re Looking For - Passion for excellence in client service, including proactive anticipation of needs - Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo) - Professional communication (written and verbal) - Attention to detail - Act with integrity, and look after personal traveler information - Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) - Resolving customer issues quickly and independently / with supplier - Teamwork and openness to feedback ​Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends. Location Bangalore, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. - Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. - Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. - Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. - We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. - And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!