Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: - Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. - Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. - Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare. The Director I, Pre-Access is responsible for leading a functional Pre-Access team across multiple markets. They are responsible for setting performance and effectiveness expectations in line with industry best practices and driving accountability through responsibility of team production and quality measures. The director will be responsible for establishing, monitoring, and meeting key performance indicators aligning to industry best practices for their functional area. The director also partners with non-centralized areas who perform their own pre-access functions to ensure education, training, and adherence to standardized processes. As a subject matter expert, this person must provide leadership and contributes to the overall revenue cycle goals and is responsible for meeting the mission and organizational goals of Ensemble Health Partners, as well as meeting regulatory compliance requirements. The Director, Pre-Access will work closely with other revenue cycle and facility leadership to understand upstream/downstream impacts of workflow and processes and takes the "big picture" approach to problem-solving and mitigating front-end denials. Some travel may be required. Essential Job Functions - Establishes department strategy, direction, and breakdown of department assignments by leader. Leads pre-access managers who lead their functions across the pre-access teams, focusing on standardization, consistency, and best practices. - Partners with other revenue cycle and facility leaders within their scope to ensure upstream/downstream impacts of workflow, and to establish positive relationships while fostering open two-way communication. Serves as the pre-access service line contact to our internal business partners (IP/OP/Surg). - Coaches and develops department managers and assists in use of reporting and analytics to find trends, develop action plans, and implement process improvement. Leads managers through denial reviews to find gaps in workflow and processes and implements strategy to mitigate. - Audits accounts and reviews denials to ensure effectiveness of workflow processes in place and collaborates with upstream/downstream impacts to improve process based on findings. - Ensures adherence to the departmental budget and prepares monthly reports as requested. Communicates departmental goals to the staff to optimize performance and meet budgetary goals while improving operations to increase customer satisfaction and meet financial goals of the organization Job Competencies - Leadership & Decision Making - Makes day-to-day leadership decisions by securing and comparing information from multiple sources to identify issues; commits to an action after weighing alternative solutions against important criteria; effectively communicates decisions to the appropriate people and teams and holds them accountable. Drives results. - Coaching & Building Talent - Achieves results through other leaders by empowering them and providing feedback, instruction and development (coaching the coach) to develop their own associates; plans and supports the growth of individual skills and abilities in preparation for their next role (building bench); focuses on retention of high performers. - Delegation - Successfully shares authority and responsibilities with others to move decision making and accountability downward through the organization while accomplishing strategic priorities; maintains personal ownership of outcomes without excessive involvement. - Executive Communication - Clearly and succinctly conveys information and ideas; communicates in a focused and compelling way that captures and holds others’ attention (appropriate, impactful, and clear). - Program/Project Management - Demonstrates high accountability and responsibility for projects and programs from inception through completion/implementation; manages budget and resource planning and awareness to ensure maximized output, reduced waste and exceptional results. Experience: - Bachelor’s degree in Business or Healthcare Administration, or equivalent work experience - 3 + years of leadership experience in a healthcare role - 3+ years of revenue cycle operations or Pre-Access experience - Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI. - Work experience with Epic - Experience building reporting and analytics to monitor performance and drive process improvement. - Pre-access operations experience and/or call center experience a plus - Experience with ownership of daily workflow management, developing leaders, creating processes, and setting department strategy - Financial and project management experience - Able to work in a fast-paced, deadline-driven environment Certifications: - CRCR certification required within first 9 months of hire (Ensemble supported) ​ **This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs dictate** **This position pays $92,400 - $110,000K based on experience, and is eligible for annual incentive** Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 - Innovation - Work-Life Flexibility - Leadership - Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: - Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. - Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. - Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. - Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. Employment Disclaimers – Ensemble

• The Regional Delivery Director serves as a Culture, Brand, and Customer Experience ambassador for their assigned region and across the company. • This role oversees a portfolio primarily made up of Third-Party Logistic (3PL) carriers and supports the market of stores indirectly through delivery operations. • Acting as both liaison and subject matter expert, the Regional Delivery Director collaborates closely with cross-functional teams, including Store Operations, DC Operations, Inventory Control, and more. • This leader is accountable for meeting and exceeding financial, operational, and customer experience targets, while managing and improving people and processes.

LexisNexis Legal & Professional is seeking a strategic and analytically rigorous Market & Competitive Intelligence Senior Director to lead forward-looking insight and rapid market & competitive response across the AI- workflow ecosystem. This leader will own enterprise-wide Market & Competitive Intelligence for AI Workflows at both a strategic & operational level ensuring early recognition of and response to emerging trends and issues as well as rapid fast-follow response to competitive market positioning. The role will deliver actionable insights that will help shape product innovation, commercial strategy, pricing, positioning, and go-to-market execution in an increasingly Workflow-focused legal AI market. As generative AI, agentic workflows, and automation reshape legal work, competitive advantage is shifting from information access to workflow acceleration and decision superiority. This role will ensure LexisNexis understands not just what competitors are building but how they are attempting to redefine workflow speed, integration depth, and enterprise defensibility as well as how they go to market and are driving audience and customer engagement. The successful candidate will not only tell us what competitors are doing but help define how Lexis Protégé should create sustainable competitive advantage in advance or in rapid response. This role is fundamentally about spotting trends early and raising the call to action quickly so LexisNexis can get ahead of market shifts or respond rapidly as they emerge. A legal background would therefore be a strong advantage, as would experience in the technology industry. Key Responsibilities Competitive Intelligence Strategy & Execution - Develop and lead a comprehensive competitive intelligence framework across legal research, analytics, AI drafting, and workflow automation platforms. - Focus specifically on competitive positioning and evolution of AI-native legal workflow tools that compete directly or indirectly with Lexis Protégé. - Track competitors’ product launches, AI advancements, pricing strategies, partnerships, acquisitions, and go-to-market shifts. Identify where competitors are attempting to win on: - Workflow speed - Automation depth - Knowledge orchestration - Enterprise integration - Go-to-market (GTM) motion - Spot emerging trends early and elevate clear calls to action that enable LexisNexis to move ahead of competitors or respond quickly to market developments. - Build and maintain strong networks with senior players across the legal market to generate advanced insight and strengthen early-warning intelligence capabilities. Rapid Competitive Response & Market Reaction - Establish a rapid response capability for major competitive moves, product launches, and market shifts. - Deliver timely analysis and positioning guidance to Product, Marketing, and Commercial teams following significant competitor announcements or market developments. - Coordinate cross-functional response playbooks addressing: - Competitive product launches - AI capability announcements - Strategic partnerships and acquisitions - Competitive market messaging, including response frameworks and message libraries aligned to claims and positioning from market competitors. - Maintain an always-on market sensing capability that enables LexisNexis to anticipate and respond to competitive threats and opportunities ahead of the market. Workflow Acceleration as the Competitive Battleground - Analyze how AI-native entrants are reframing legal work around automation and agentic workflows. - Assess where workflow acceleration is creating real, measurable customer advantage versus marketing narrative. Identify opportunities for Lexis Protégé to: - Eliminate workflow friction - Increase research-to-drafting quality & speed - Enhance decision confidence and defensibility - Improve matter throughput Product Marketing & Market Positioning - Lead development of competitive positioning frameworks that clearly articulate Lexis Protégé’s workflow advantage in the evolving legal AI ecosystem. - Partner closely with Product & Marketing leadership to ensure new capabilities launch with strong market differentiation, clear value articulation, and competitive awareness. - Drive stronger market messaging around LexisNexis testing, adoption, and deployment of LLM technology, ensuring the organization communicates its progress with greater quality, quantity, and market impact. - Ensure the organization has clear, consistent guidance on how to position Lexis Protégé against emerging AI competitors. Market Narrative & Content Strategy - Translate market and competitive insights into compelling external narratives that position LexisNexis as a leader in AI-driven legal workflow transformation. - Ensure content strategy consistently reinforces LexisNexis’ strengths in trusted legal data, enterprise-grade AI, and integrated workflows. - Help shape the external market narrative around how AI is transforming legal work and where LexisNexis leads that transformation. This role will be a key protagonist in elevating the quality, quantity, and impact of LexisNexis’ market messaging. Lead Content Marketing to develop thought leadership and insight-driven content addressing: - AI-driven workflow transformation in legal practice - Productivity and decision-quality improvements enabled by AI - Emerging legal technology market dynamics - Competitive differentiation of the Lexis Protégé platform - LexisNexis’ testing, adoption, and deployment of LLM technologies in ways that reinforce market confidence and competitive differentiation Intelligence Infrastructure & Governance - Build scalable processes for competitive monitoring, synthesis, and dissemination across the organization. - Integrate multiple intelligence sources including: - Customer insights - Analyst research - Product usage signals - Market and technology trend monitoring - Senior market relationships and external network intelligence - Ensure insights are proactive, forward-looking, and strategically actionable rather than reactive. Qualifications Required Experience - 12+ years in competitive intelligence, strategy, product strategy, market analysis, or related roles. - Experience in legal technology, SaaS, AI platforms, or B2B information services strongly preferred. - Demonstrated experience analyzing AI-driven market disruption. - Proven ability to influence senior executives with data-driven insights. - Strong understanding of how workflow automation and AI create competitive differentiation. - Legal sector experience or a legal background strongly preferred, with technology industry experience also a significant advantage. Preferred Background - Experience evaluating legal research platforms, legal AI tools, document automation, analytics, compliance, or workflow solutions. - Familiarity with law firm and in-house legal department operational challenges. - Exposure to M&A strategy or competitive due diligence. - Strong connectivity across the legal market, with an established network of senior industry relationships. Core Competencies - Strategic thinking with strong commercial acumen. - Deep understanding of AI-driven workflow transformation. - Advanced analytical and scenario modeling capabilities. - Executive communication and storytelling. - Ability to connect product-level detail to enterprise-level competitive advantage. - High intellectual curiosity and proactive market monitoring. - Ability to identify emerging signals early, translate them into action, and help shape compelling market-facing responses. Work in a way that works for you: We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: - Generous holiday allowance with the option to buy additional days - Health screening, eye care vouchers and private medical benefits - Wellbeing programs - Life assurance - Access to a competitive contributory pension scheme - Save As You Earn share option scheme - Travel Season ticket loan - Electric Vehicle Scheme - Optional Dental Insurance - Maternity, paternity and shared parental leave - Employee Assistance Programme - Access to emergency care for both the elderly and children - RECARES days, giving you time to support the charities and causes that matter to you - Access to employee resource groups with dedicated time to volunteer - Access to extensive learning and development resources - Access to employee discounts scheme via Perks at Work About the business: LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. U.S. National Base Pay Range: $136,100 - $252,800. Geographic differentials may apply in some locations to better reflect local market rates. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

LexisNexis Legal & Professional is seeking a strategic and analytically rigorous Market & Competitive Intelligence Senior Director to lead forward-looking insight and rapid market & competitive response across the AI- workflow ecosystem. This leader will own enterprise-wide Market & Competitive Intelligence for AI Workflows at both a strategic & operational level ensuring early recognition of and response to emerging trends and issues as well as rapid fast-follow response to competitive market positioning. The role will deliver actionable insights that will help shape product innovation, commercial strategy, pricing, positioning, and go-to-market execution in an increasingly Workflow-focused legal AI market. As generative AI, agentic workflows, and automation reshape legal work, competitive advantage is shifting from information access to workflow acceleration and decision superiority. This role will ensure LexisNexis understands not just what competitors are building but how they are attempting to redefine workflow speed, integration depth, and enterprise defensibility as well as how they go to market and are driving audience and customer engagement. The successful candidate will not only tell us what competitors are doing but help define how Lexis Protégé should create sustainable competitive advantage in advance or in rapid response. This role is fundamentally about spotting trends early and raising the call to action quickly so LexisNexis can get ahead of market shifts or respond rapidly as they emerge. A legal background would therefore be a strong advantage, as would experience in the technology industry. Key Responsibilities Competitive Intelligence Strategy & Execution - Develop and lead a comprehensive competitive intelligence framework across legal research, analytics, AI drafting, and workflow automation platforms. - Focus specifically on competitive positioning and evolution of AI-native legal workflow tools that compete directly or indirectly with Lexis Protégé. - Track competitors’ product launches, AI advancements, pricing strategies, partnerships, acquisitions, and go-to-market shifts. Identify where competitors are attempting to win on: - Workflow speed - Automation depth - Knowledge orchestration - Enterprise integration - Go-to-market (GTM) motion - Spot emerging trends early and elevate clear calls to action that enable LexisNexis to move ahead of competitors or respond quickly to market developments. - Build and maintain strong networks with senior players across the legal market to generate advanced insight and strengthen early-warning intelligence capabilities. Rapid Competitive Response & Market Reaction - Establish a rapid response capability for major competitive moves, product launches, and market shifts. - Deliver timely analysis and positioning guidance to Product, Marketing, and Commercial teams following significant competitor announcements or market developments. - Coordinate cross-functional response playbooks addressing: - Competitive product launches - AI capability announcements - Strategic partnerships and acquisitions - Competitive market messaging, including response frameworks and message libraries aligned to claims and positioning from market competitors. - Maintain an always-on market sensing capability that enables LexisNexis to anticipate and respond to competitive threats and opportunities ahead of the market. Workflow Acceleration as the Competitive Battleground - Analyze how AI-native entrants are reframing legal work around automation and agentic workflows. - Assess where workflow acceleration is creating real, measurable customer advantage versus marketing narrative. Identify opportunities for Lexis Protégé to: - Eliminate workflow friction - Increase research-to-drafting quality & speed - Enhance decision confidence and defensibility - Improve matter throughput Product Marketing & Market Positioning - Lead development of competitive positioning frameworks that clearly articulate Lexis Protégé’s workflow advantage in the evolving legal AI ecosystem. - Partner closely with Product & Marketing leadership to ensure new capabilities launch with strong market differentiation, clear value articulation, and competitive awareness. - Drive stronger market messaging around LexisNexis testing, adoption, and deployment of LLM technology, ensuring the organization communicates its progress with greater quality, quantity, and market impact. - Ensure the organization has clear, consistent guidance on how to position Lexis Protégé against emerging AI competitors. Market Narrative & Content Strategy - Translate market and competitive insights into compelling external narratives that position LexisNexis as a leader in AI-driven legal workflow transformation. - Ensure content strategy consistently reinforces LexisNexis’ strengths in trusted legal data, enterprise-grade AI, and integrated workflows. - Help shape the external market narrative around how AI is transforming legal work and where LexisNexis leads that transformation. This role will be a key protagonist in elevating the quality, quantity, and impact of LexisNexis’ market messaging. Lead Content Marketing to develop thought leadership and insight-driven content addressing: - AI-driven workflow transformation in legal practice - Productivity and decision-quality improvements enabled by AI - Emerging legal technology market dynamics - Competitive differentiation of the Lexis Protégé platform - LexisNexis’ testing, adoption, and deployment of LLM technologies in ways that reinforce market confidence and competitive differentiation Intelligence Infrastructure & Governance - Build scalable processes for competitive monitoring, synthesis, and dissemination across the organization. - Integrate multiple intelligence sources including: - Customer insights - Analyst research - Product usage signals - Market and technology trend monitoring - Senior market relationships and external network intelligence - Ensure insights are proactive, forward-looking, and strategically actionable rather than reactive. Qualifications Required Experience - 12+ years in competitive intelligence, strategy, product strategy, market analysis, or related roles. - Experience in legal technology, SaaS, AI platforms, or B2B information services strongly preferred. - Demonstrated experience analyzing AI-driven market disruption. - Proven ability to influence senior executives with data-driven insights. - Strong understanding of how workflow automation and AI create competitive differentiation. - Legal sector experience or a legal background strongly preferred, with technology industry experience also a significant advantage. Preferred Background - Experience evaluating legal research platforms, legal AI tools, document automation, analytics, compliance, or workflow solutions. - Familiarity with law firm and in-house legal department operational challenges. - Exposure to M&A strategy or competitive due diligence. - Strong connectivity across the legal market, with an established network of senior industry relationships. Core Competencies - Strategic thinking with strong commercial acumen. - Deep understanding of AI-driven workflow transformation. - Advanced analytical and scenario modeling capabilities. - Executive communication and storytelling. - Ability to connect product-level detail to enterprise-level competitive advantage. - High intellectual curiosity and proactive market monitoring. - Ability to identify emerging signals early, translate them into action, and help shape compelling market-facing responses. Work in a way that works for you: We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: - Generous holiday allowance with the option to buy additional days - Health screening, eye care vouchers and private medical benefits - Wellbeing programs - Life assurance - Access to a competitive contributory pension scheme - Save As You Earn share option scheme - Travel Season ticket loan - Electric Vehicle Scheme - Optional Dental Insurance - Maternity, paternity and shared parental leave - Employee Assistance Programme - Access to emergency care for both the elderly and children - RECARES days, giving you time to support the charities and causes that matter to you - Access to employee resource groups with dedicated time to volunteer - Access to extensive learning and development resources - Access to employee discounts scheme via Perks at Work About the business: LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. U.S. National Base Pay Range: $136,100 - $252,800. Geographic differentials may apply in some locations to better reflect local market rates. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.