• Directly manage the assigned territory • Demonstrate technical expertise to advise customers on technological solutions • Exhibit sales-funnel management skills, with strong prospecting and closing abilities • Conduct rigorous territory planning, acquire deep market knowledge, and produce accurate and timely forecasts • Develop and manage a business plan aimed at achieving, or exceeding, the commercial objectives set for the territory • Understand customers' scientific and commercial needs in order to win contracts • Consistently and accurately manage the sales process, including sales forecasting, pipeline management, and sales tracking, through use of the CRM system and other designated IT tools • Develop and maintain up-to-date knowledge of genetic analysis markets, products, and purchasing practices required to remain competitive in the assigned territory • Leverage knowledge of products and applications across the genetic analysis portfolio to deliver successful commercial presentations • Contribute to identifying and recruiting new sales staff as needed • Ensure customers are fully satisfied • Represent the company professionally, ethically, and with integrity at all times

Overview Job Description The Senior Account Executive is responsible for developing and maintaining relationships with new and existing customers or partners with the objective of consistently meeting or exceeding assigned sales goal. Responsibilities - Develop a comprehensive sales plan to meet or exceed quota including the identification and prioritization of opportunities for assigned moderate-to-high risk moderate-to-high impact existing or potential customers or partners - Develop and communicate accurate sales forecasting on a real-time basis - Proactively initiate contact with potential customers customers and partners on a regular basis to develop maintain and expand business relationships. Operate as a trusted advisor to contacts and build network of relationships throughout the organization - Research and identify target customers execute understanding of their technical and business needs - Partner with sales solution engineers in the development of software demonstrations for customers or potential customers; actively contribute and participate in software demonstration - Record all customer account information in the CRM including opportunities commitments meaningful conversations customer visits or sales calls - Comprehensive understanding of best practices and market trends as well as customer and potential customers business and technical needs. Proactively pursue opportunities for company expansion and integration - Engage company specialist and support resources as needed to advance opportunities - Determine the viability of Request for Proposal (RFP) requests and directly influence the appropriate development of the response - Develop and maintain strategic internal working relationships to enhance sales execution - Attend and actively contribute to trade shows to ensure customers or potential customers are participating in company marketing efforts; tailor plan to meet customer needs - Develop the closing plan for accounts; engage internal leadership as necessary to help lead negotiation and contracting process to ensure deal is closed on time as forecasted - Share extensive experience and best practice knowledge; contribute to the overall growth and quality of the sales team - Provide guidance and support to other sales team members Minimum Qualifications - Bachelor's Degree or equivalent experience - Experience as an Account Manager - Strong knowledge and expertise in sales or relevant industry or technology solution - Proficient in opportunity management and account planning tools - Microsoft Windows and Office proficient - Proven year-over-year sales generation success - Strong ability to establish rapport and gain the trust of others - Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact - Highly organized and experienced at successfully multi-tasking - Self-motivated with the ability to manage work independently to completion - Excellent collaboration skills applied successfully within team as well as with other areas - Excellent at gaining consensus across multiple departments and leadership levels - Strong negotiating and influencing skills - Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job - Up to 50% travel time required Responsibilities - Develop a comprehensive sales plan to meet or exceed quota, including the identification and prioritization of opportunities for assigned moderate-to-high risk, moderate-to-high impact existing or potential customers or partners - Develop and communicate accurate sales forecasting on a real-time basis - Proactively initiate contact with potential customers, customers and partners on a regular basis to develop, maintain and expand business relationships. Operate as a trusted advisor to contacts and build network of relationships throughout the organization - Research and identify target customers, execute understanding of their technical and business needs - Partner with sales solution engineers in the development of software demonstrations for customers or potential customers; actively contribute and participate in software demonstration - Record all customer account information in the CRM, including opportunities, commitments, meaningful conversations, customer visits or sales calls - Comprehensive understanding of best practices and market trends, as well as customer and potential customers business and technical needs. Proactively pursue opportunities for company expansion and integration - Engage company specialist and support resources as needed to advance opportunities - Determine the viability of Request for Proposal (RFP) requests and directly influence the appropriate development of the response - Develop and maintain strategic internal working relationships to enhance sales execution - Attend and actively contribute to trade shows to ensure customers or potential customers are participating in company marketing efforts; tailor plan to meet customer needs - Develop the closing plan for accounts; engage internal leadership as necessary to help lead negotiation and contracting process to ensure deal is closed on time, as forecasted - Share extensive experience and best practice knowledge; contribute to the overall growth and quality of the sales team - Provide guidance and support to other sales team members Basic Qualifications - Bachelor's Degree or equivalent experience - Experience as an Account Manager - Strong knowledge and expertise in sales or relevant industry or technology solution - Proficient in opportunity management and account planning tools - Microsoft Windows and Office proficient - Proven year-over-year sales generation success - Strong ability to establish rapport and gain the trust of others - Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact - Highly organized and experienced at successfully multi-tasking - Self-motivated with the ability to manage work independently to completion - Excellent collaboration skills, applied successfully within team as well as with other areas - Excellent at gaining consensus across multiple departments and leadership levels - Strong negotiating and influencing skills - Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job - Up to 50% travel time required

Department: 12705 Enterprise Corporate - Patient Access & Care Team: NC/GA Operations Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday- Friday 8am -5pm Pay Range $21.85 - $32.80 Major Responsibilities: - Uses facility/provider information and established policies and procedures to seamlessly link the patient experience between PACT and the practice site. - Uses resources and critical thinking skills to assist inbound callers. Makes outbound calls when required or when follow up is deemed necessary. - Has the ability to recognize complex problems and questions and escalates for resolution when needed. Performs basic technical troubleshooting in connection to online applications, systems, or access as requested to resolve issues. - Responsibilities include scheduling patient appointments and coordinating cancellations, reschedules, and additions to schedules. Obtains demographic and insurance information and verifies insurance coverage. Ensures insurance and patient information obtained is complete and accurate, updating information if necessary, applying acquired knowledge of government and third-party payer requirements. - Completes all essential forms, obtains necessary information, such as patient demographic and insurance information. Verifies and updates the medical record with patient information. - Identifies emergent calls based on information provided by caller and department procedures. Follows the process for immediate transfer to Registered Nurse for triaging. Responsible for competency in and adherence to guidelines for emergency situations and critical call handling. - Determines the needs of patients calling the call center which results in routing patients for triage, scheduling, rescheduling, and canceling appointments, submitting medication refill requests for evaluation, and paging providers and facilities as appropriate. - Provides customer service per established departmental standards as measured by patients on post call survey. Asks clarifying questions, presents options or solutions, and understands the level of complexity of the call, escalating only those situations necessary for resolution. - Assists with organizational marketing efforts by providing associated information and referral to customer, while maintaining appropriate records for documentation. Conducts regular reporting and updating of the provider and marketing databases. - Performs additional duties based on department needs. - Maintains knowledge and efficient utilization of all information systems utilized by the department. Licensure, Registration, and/or Certification Required: - None Education Required: - High School Graduate Experience Required: - Typically requires 0 -1 year experience in a call center, healthcare or other applicable customer service-related area Knowledge, Skills & Abilities Required: - Knowledge of customer service and ability to work with a variety of patients and patient situations. Ability to follow workflows while operating in a structured environment - Basic knowledge of medical terminology is helpful but not required. - Basic understanding of computers and desktop software packages. - Ability to work in a fast-paced environment, handling a variety of customer/patient needs. - Basic multitasking and problem-solving skills, as well as organization and prioritization skills. - Ability to use/manage a multiple-line telephone system. - Demonstrated ability for analysis, logical thinking, accuracy and concern for detail. - Strong verbal communication skills and ability to interact with a diverse customer population. - Ability to provide excellent customer service and follow up. Ability to communicate with customers/patients while researching and documenting the interaction on multiple systems. - Ability to work with a variety of customers and actively listen to successfully determine the customer's needs. Ability to resolve customer issues. - Ability to work a variety of hours based on departmental business needs. Physical Requirements and Working Conditions: - Must have functional vision, touch, speech, and hearing. - Required to sit most of the workday. - Operates all equipment necessary to perform the job. - Exposed to normal office environment and/or remote work environments - This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation - Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training - Premium pay such as shift, on call, and more based on a teammate's job - Incentive pay for select positions - Opportunity for annual increases based on performance Benefits and more - Paid Time Off programs - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability - Flexible Spending Accounts for eligible health care and dependent care expenses - Family benefits such as adoption assistance and paid parental leave - Defined contribution retirement plans with employer match and other financial wellness programs - Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for the development of territories and driving the sales of Comcast Business strategic products and solutions in new markets. Responsible for the acquisition and management of mid-market and enterprise, multi-location commercial customers through direct and partner channels. Designs and delivers live sales presentations to prospective clients, develops relationships with clients and the community, and positions the Comcast Business brand as key components of the sales strategy, in keeping with Comcast's touchstones. Has in-depth experience, knowledge, and skills in selling complex solutions. Usually determines own work priorities. Job Description Core Responsibilities Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating of local partnerships and organizational affiliations. Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Actively seeks ways to promote and position the Comcast brand within territory. Builds relationships and drives alignment and regular communication between key GTM partners. Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services. Sells with goals of exceeding departmental financial and unit targets. Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace. Retains customer base by delivering on the Comcast credo, ensuring a superior customer experience. Maintains and builds customer relationship to drive customer retention. Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills. Maintains accurate and quality sales records and prepares sales and activity reports as required. Attends out-of-the-office meeting with customers on a regular basis and demonstrates excellent verbal and written skills including presenting, persuading, and negotiating. Demonstrates some knowledge of Network Design, SDWAN, and Network Security. Familiar with MAN technologies & designs including WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Cybersecurity, Business Continuity/Disaster Recovery concepts. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Business, Consultative Selling, Sales We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 5-7 Years Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.