Role Description We’re looking for a Senior Director of Product Management to lead Arcadia’s Utility Data Platform Product organization — owning the full product strategy and roadmap for Plug (our enterprise Utility Cloud platform), UDS (Utility Data Service), and the data acquisition and processing pipelines that power both. This is a player-coach role at the heart of Arcadia’s platform. You’ll manage a team of senior product managers, set the product direction for some of our most critical and revenue-generating products, and work hand-in-hand with engineering leadership to ship things that matter to enterprise customers. The person in this role has to be as comfortable going deep on a complex API design question as they are presenting a multi-year migration roadmap to an executive. The products are live, the customers are real, and the stakes are high. We need someone who can take ownership quickly, stabilize what’s in flight, and raise the ceiling on what we build next. What You’ll Do - Own the full product strategy and roadmap for Plug, Arcadia’s enterprise SaaS platform for utility data acquisition, credential management, and bill delivery. - Work with customers, the commercial team, and executive leadership to identify and evaluate opportunities to grow the product suite and develop new features to drive customer satisfaction and revenue. - Set the overall vision for your product line and build out business cases for product investment in building out new data products through ownership of quarterly roadmap planning, squad structure design, and coordination across the pillar. - Balance and champion the needs of diverse users who interact with Arcadia products: businesses, software companies, independent service providers, and internal Arcadia employees. - Manage and develop a team of Senior Product Managers across Plug, UDS, Acquisition, and Extraction. - Partner tightly with your engineering counterpart (Director of Engineering) and India engineering leadership to maintain a healthy, prioritized roadmap and deliver against it. - Represent the Data Products team to commercial, customer success, and executive stakeholders, translating customer escalations into product decisions and roadmap commitments into actionable items for Customer Success. Qualifications - 10+ years in product management, with at least 3 years leading a team of PMs in an enterprise SaaS environment. - Deep experience owning data platform products: API-first, pipeline-based, or data delivery products at enterprise scale. - Proven ability to run complex, multi-stakeholder migration programs. - Strong technical foundation: ability to read an API spec and communicate fluently with engineers. - Track record of building and managing high-performance PM teams in a fast-paced, onsite + offshore operating model. - Experience working with enterprise customers directly. - A bias for shipping; relentless about progress and prioritizing the 95% of use cases over the 5% edge cases. - At the forefront of AI-native product management. Requirements - Experience in the utility, energy, or climate tech space — or adjacent industries like fintech or insurance. - Experience managing product through a merger or acquisition. - Familiarity with AI/ML-driven data extraction, automation, or classification products. - Experience in developer platform product management. - MBA or equivalent experience in strategy, consulting, or business operations. Benefits - "Remote first" culture - work anywhere in the US as long as you have a reliable internet connection. - Flexible PTO - no accrued hours and no limit on the number of vacation days employees can take each year. - 17 annual company-wide holidays including a week long "summer break". - 10 days sick leave. - Up to 4 weeks bereavement leave. - 2 volunteer days off. - 2 professional development days off. - 12 weeks paid parental leave for all parents. - Weekly "flex time" - no internal meetings on Tuesdays and Friday afternoons. - 80-95% employer cost coverage for medical, dental, and vision benefits for employees and dependents.

• Liaise with key stakeholder (Strategic Architecture community) to understand the product roadmap and strategic vision • Collaborating with Product Management to align Encompass deployment, operational capability, and roadmap delivery • Liaise with System and Strategic architects to understand technical direction including ‘architectural runway’ • Define and maintain an effective feature backlog aligned with the roadmap and architecture • Define feature scope including acceptance criteria for all features • Communicate business context for epics and features to the development teams • Have a prioritized backlog ready for each Program Increment planning • Act as a proxy for the customer during development activities to provide feedback on fitness and usability • Act as a proxy for the end user persona's to ensure all documentation are written from their point of view • Accept features that are done according to an agreed definition of ‘done’ • Promote usage of AI for help improve both production improvement and work practices • Communicate scope to stakeholders throughout delivery • Interact with various departments like Professional Services, Managed Services, Platform Engineering etc to gather end user feedback and funnelling them in our product roadmap.

• Collaborate with the client on product vision, help set your team goals and guide the team to ensure OKRs are achieved; • Translate the product vision and roadmap through to delivery, operation and continuous improvement; • Develop a deep understanding of customer personas, jobs-to-be-done and product behaviours; • Lead multiple cross-functional squads to deliver innovative solutions, in line with roadmap and stakeholder expectations; • Develop and prioritise a roadmap with the team along with a coherent product backlog that supports it; • Manage and rigorously prioritise the backlog to ensure that it is up-to-date, relevant, and actionable, confidently narrowing 30+ incoming requests down to the 4–5 highest-impact initiatives; • Optimise the best technical solutions to avoid over- and under-engineering problems, making sure that Development effort focuses on the right areas; • Support multiple engineering squads working largely independently, while reporting into a dedicated Product/Delivery Manager to ensure alignment and clarity of expectations; • Demonstrate high agency and ownership, able to push back constructively, defend product decisions with data and reasoning, and operate with genuine self-sufficiency.

Role Description Join PatientPoint, a leading force in digital health, and help us turn every patient touchpoint into an opportunity for impact. Our mission: to empower better health by delivering timely, behavior-changing content in doctors’ offices across the US. With a rapidly expanding network spanning tens of thousands of physician practices and hundreds of thousands of providers, your work here will directly influence how patients and clinicians make decisions… giving you a chance to drive meaningful outcomes at scale. PatientPoint is seeking a Product Manager to join our growing Ad Tech team focused on scaling PatientPoint's advertising platform, with a focus on our Precision product. This role sits at the intersection of client management, healthcare, media, measurement, and technology, and plays a critical part in delivering relevant, compliant, and high-performing advertising experiences that advance both patient education and partner engagement objectives. You will collaborate closely with engineering, analytics, and operational teams to execute a roadmap that delivers seamless programmatic advertising, advanced targeting, and yield optimization across our healthcare-focused digital ad products. What You’ll Do: - Own and prioritize sprint-level execution, write user stories, groom backlogs, manage trade-offs, and QA deliveries, inform strategy and ensure alignment with business objectives. - Collaborate with engineers, analysts, and campaign ops to deliver seamless, secure, and scalable ad experiences across all patient-facing digital endpoints, continuously enhancing ad serving platforms and proprietary ad management tools. - Support integrations with SSPs, DSPs, ad servers, creative delivery platforms, and patient engagement platforms. - Serve as the primary liaison for the digital advertising product and initiatives you focus on, aligning cross-functional stakeholders across commercial, sales, content, compliance, and technical teams to ensure coordinated execution. - Define and monitor success metrics for ad performance; improve instrumentation of, and leverage, analytics to drive ongoing improvements in effectiveness, relevance, and user engagement. - Stay informed of industry trends, emerging technologies, and best practices to ensure PatientPoint remains at the forefront of healthcare ad tech innovation. - Translate strategic product vision into detailed execution plans. - Drive post-launch feedback loops and product iteration. - Contribute to platform documentation, process design, and product enablement materials. Qualifications - 3+ years of experience in product management, ideally within Ad Tech, digital media platforms (with a focus on publisher experience), or health tech environments. - Deep understanding of publisher side digital advertising systems, including Google Ad Manager, DV360, Kevel, VAST/VPAID standards, SSPs/DSPs, and IAB guidelines. - Proven experience integrating data and business systems such as Snowflake and Salesforce with ad server platforms. - Strong technical writing skills, proficient at creating detailed, actionable product requirements and documentation. - Demonstrated ability to effectively collaborate cross-functionally, balancing both technical and business considerations. Requirements - Experience working with patient- or healthcare-related platforms, with a strong understanding of privacy, consent, and regulatory requirements including HIPAA and PHI. - Understanding of healthcare marketing compliance, including pharmaceutical advertising regulations. - Previous ownership and accountability for revenue-generating products, including budgeting, forecasting, and financial analysis. - Technical proficiency with analytics and management tools such as Salesforce, JIRA, Looker, and SQL. - Bachelor’s degree in Computer Science or related field, or equivalent practical experience. Benefits - Competitive compensation. - Flexible time off to recharge. - Hybrid work options. - Mental and emotional wellness resources. - 401K plan. - Comprehensive range of modernized benefits and cultural perks.