• Handle customer inquiries by phone — always friendly, professional and solution-oriented • Advise customers on products and services tailored to their individual needs • Accurately maintain and update customer data in our systems • Contribute actively to customer satisfaction through competent, service-oriented communication

• Identify and qualify 30+ new market opportunities within the first six months through strategic prospecting and outbound engagement. • Develop a territory and account plan that drives new business acquisition and pipeline growth. • Lead discovery and solution-selling conversations with decision-makers across operations, compliance, safety, IT, and legal. • Deliver compelling presentations and product demonstrations showcasing EWN’s platform, services, and value proposition. • Achieve and exceed assigned annual revenue quotas, adjusted for ramp period. • Build and maintain strong client relationships through consistent communication and proactive support. • Document all activity, pipeline, and forecasting rigorously within Salesforce (SFDC). • Collaborate cross-functionally with Marketing, Client Solutions, and Product teams to ensure customer success. • Represent EWN at trade shows, industry events, and client meetings as a brand ambassador.

• Conduct on average 60+ business-to-business (B2B) sales activities per day. • Detail our unique business model that bridges gaps and delivers results for clients by tailoring our value proposition, case studies and examples of previous successes to meet prospects’ individual needs. • Qualify new opportunities through prospecting and growing current customers, then progressing these opportunities through our sales process. • Conduct web-based presentations. • Create and deliver sales materials (presentations, proposals, agreements) and negotiate customized solutions. • Answer questions regarding FlexTrades’ solutions, while identifying additional business opportunities. • Close business with consistency at or above expected levels to achieve growth through the deployment of FlexTrades' technicians and the addition of new clients to your active book of business. • Schedule follow up contact and meetings with pipeline opportunities and manage your customer accounts for expansion to other sites, suppliers and similar or connected prospects. • Gather client information and record interaction summaries and details in our CRM, with high degrees of accuracy and consistency. • Coordinate with the Technical Solutions and Operational teams to onboard and facilitate successful outcomes for your clients. • Manage all existing and new accounts to ensure clients’ needs are met and issues resolved to strengthen our partnership and opportunity for repeat business. • Partner with team members to observe interactions throughout the sales cycle and develop your knowledge of FlexTrades’ business, industry and solutions. • Develop new and creative ways to obtain additional new business opportunities from your efforts prospecting, working your clients and following up. • Demonstrate openness to coaching and eagerness to learn new strategies and tactics to obtain business. • Demonstrate a strong drive to win and grow your book of business through new client acquisition as well as expansion of existing accounts. • Act as a FlexTrades Core Values champion, by Moving the Line, Being the Next, Elevating Others, Pulling the Wagon, Enjoying the Journey, and Giving Back. • All other duties as assigned.

• Create and maintain account and territory plans in order to establish and achieve the territory’s sales objectives • Establish and foster a customer centric culture by establishing relationships with physicians and other hospital stakeholders • Adopt a sophisticated approach to professional growth through continuous improvement in the following areas: results orientation, adept management of product approval processes, territory development, and superior clinical knowledge • Contribute practices and creative suggestions to the other members of the team • Utilize computer based customer/account management systems to track contacts, activity and follow up • Complete timely activity reports and deliver monthly/quarterly business reviews as requested • Assist with trade show exhibits and attend periodic company sponsored sales meetings • Work with surgeons to increase exposure through SPR presentations at Grand Rounds, journal club meetings and poster presentations • Assist with identification of cases for case studies, white papers, and video library additions • Remain current in all RepTrax and similar third-party accreditation requirements to ensure full access to each target account • Complies with all aspects of the Corporate Compliance Program • Contribute and assist with project team activities as assigned, including team participation. • Coordinate and facilitate the hospital product approval process • Assist with identification of additional target hospitals and physicians within territory • Assist with training of surgeons and hospital staff