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German-speaking Customer Service Representative
Location
Turkey
Posted
130 days ago
Salary
₺85K / month
Seniority
Senior
Job Description
German-speaking Customer Service Representative
Conduent
• Handle customer inquiries by phone — always friendly, professional and solution-oriented • Advise customers on products and services tailored to their individual needs • Accurately maintain and update customer data in our systems • Contribute actively to customer satisfaction through competent, service-oriented communication
Job Requirements
- Excellent German language skills (C1/C2), both written and spoken
- Enjoy talking on the phone and communicating with people
- Interest in technology and a solution-oriented mindset
- Reliability, motivation and flexibility
- Willingness to work initially from home and later in a hybrid model
Benefits
- Permanent employment contract with flexible working hours
- Attractive fixed salary plus commission and performance-based bonus
- €1,000 nesting bonus (€500 after 6 months and €500 after 9 months)
- Child allowance: 8,000 TL (gross) per month per child (ages 0–6)
- Meal allowance: up to 6,072 TL per month (based on 23 working days)
- Private health insurance
- We provide an internet allowance and the required technical equipment
- Paid training starting from the first day of work
- Career development opportunities within an international company
- Additional referral bonus for referring new colleagues to the team
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