It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Customer Solutions Engineer a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers’ Digital Transformation The ideal candidate will possess deep technical skill and relevant project experience in at least one of the following focus areas: · Provide services to customers (75%) o Works on complex project scope with minimal direction from with Customer/SI nominated representatives to accomplish assigned tasks. o Contributes to design for specific deliverables and assists in the deployment Rocket products o Contribute to implement new solutions under the direction of Delivery Architects o Create proof of concept / proof of value technology analysis and pilots. o Conduct external and internal technical presentations/trainings to peer groups. o Uses and contributes to technical forums within the Rocket AMC environment and local professional communities and technical user groups. o Applies own subject matter knowledge to solve a variety of common technical issues. o Exercises independent judgment within defined practices and procedures to determine appropriate action o Participates as part of a team and maintains good relationships with team members and customers. · Team Leadership (25%) o Ultimately accountable for Technical solution implementation for project. o Leads a team and communicates project status and risks to all project stakeholders on behalf of the team. o Use technical experience to give customer sound technical advice. o Responsible for knowing the Architecture, versions, and requirements. o Responsible for determining appropriate technical resource requirements for project completion. Works with PM to request resources. o Coordinating with PM on technical communication to customer, any new requirements or changes in scope and impacts to delivering the technical solution. o Determine if change is a product defect or enhancement before communicating to customer. o Responsible for estimating new requirements of Project and gaining Architect or Manager approval. o Conducting or assigning code reviews. · Expected Qualification and Soft Skills o 5-7 years of relevant technical experience o Excellent communication / customer service skills / confident telephone manner o Proactive and able to work under pressure o Experience in complex IT project implementations, customizations and or maintenance o Must have an analytical mind set to analyse test result and facilitate defect resolution o Organized and methodical, dealing with numerous tasks. o Fluent in written and verbal English. · Requested Technical skills Technical skills to include two or more of the following: o IBM Enterprise COBOL or PLI programming experience o System level experience of IBM CICS; IMS and JCL o Relational databases, such as IBM DB2/UDB, Oracle, Microsoft SQL Server; PostgreSQL o Windows operating system o Linux/UNIX operating system o Knowledge of major Cloud Provider infrastructure and technologies, such as AWS, Azure, GCP, Cloud Foundry, Docker / Kubernetes · Desired Project Experience o A practical experience of mainframe application modernization project is highly desirable. For example: o Experience with tools and methodologies used to migrate mainframe workloads via hardware/middleware emulation, automated code conversion, and re-platforming. o Experience with COBOL modernization and porting application code across platforms. o Familiarity with agile engineering practices like Test Automation, Test-Driven Development (TDD), Continuous Integration (CI), Continuous Delivery (CD), DevOps, and Test Data Management, etc. o Experience developing, deploying, and tuning data modernization solution for mainframe such as IMS/DB, IDMS, ADABAS and VSAM data migration o Experience with implementing and operating DevOps and Agile tools/platforms across some part of the development lifecycle o Experience configuring automation pipelines in GitHub, Azure DevOps, AWS CodePipeline, Jenkins or similar tools o · Other Preferred Skills o Bachelor's degree in Computer Science or related field o Rocket COBOL based products – Enterprise Developer, Visual COBOL, Enterprise Server, Server Express, Net Express o Any additional mainframe language or environment, such as REXX; Assembler; Natural; Adabas; … o Relevant Business and IT Architecture Certifications such as, AWS Solution Architect Professional, Microsoft AZURE Solution Architect, Google Cloud Certification; Scaled Agile Framework (SAFe) etc. o Proficient in another EU language . Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. We will make a determination on your request for reasonable accommodation on a case-by-case basis. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

We are seeking an experienced Virtualization Solution Architect to design, plan, and implement enterprise virtualization and migration solutions as part of a managed services offering. This role requires deep hands-on and architectural expertise across VMware, Microsoft Hyper-V, and System Center Virtual Machine Manager (SCVMM), with a strong ability to translate customer requirements into scalable, secure, and supportable solutions. Key Responsibilities Virtualization Architecture & Design • Act as the solution architect for virtualization platforms including VMware vSphere, Microsoft Hyper-V, and SCVMM. • Design highly available, scalable, and performance-optimized virtualization architectures. • Align solutions with managed services standards, SLAs, and operational best practices. Migration Planning & Execution • Plan, design, and lead virtualization migration initiatives across platforms. • Develop migration strategies, schedules, and cutover plans to minimize risk and downtime. • Validate post-migration environments for stability, performance, and operational readiness. Managed Services Enablement • Design virtualization solutions with monitoring, supportability, and long-term operations in mind. • Partner with managed services teams to ensure seamless onboarding and service delivery handoff. • Define reference architectures and reusable patterns for repeatable service offerings. Infrastructure & Platform Integration • Collaborate on integration with storage, networking, security, and backup platforms. • Ensure virtualization solutions meet customer security, compliance, and governance requirements. Technical Leadership & Client Engagement • Serve as a technical authority during pre-sales discussions, design workshops, and delivery phases. • Translate customer requirements into clear designs, diagrams, and documentation. • Provide technical mentorship and escalation support to engineering teams.

Role Description We are seeking an experienced Virtualization Solution Architect to design, plan, and implement enterprise virtualization and migration solutions as part of a managed services offering. This role requires deep hands-on and architectural expertise across VMware, Microsoft Hyper-V, and System Center Virtual Machine Manager (SCVMM), with a strong ability to translate customer requirements into scalable, secure, and supportable solutions. Key Responsibilities - Virtualization Architecture & Design - Act as the solution architect for virtualization platforms including VMware vSphere, Microsoft Hyper-V, and SCVMM. - Design highly available, scalable, and performance-optimized virtualization architectures. - Align solutions with managed services standards, SLAs, and operational best practices. - Migration Planning & Execution - Plan, design, and lead virtualization migration initiatives across platforms. - Develop migration strategies, schedules, and cutover plans to minimize risk and downtime. - Validate post-migration environments for stability, performance, and operational readiness. - Managed Services Enablement - Design virtualization solutions with monitoring, supportability, and long-term operations in mind. - Partner with managed services teams to ensure seamless onboarding and service delivery handoff. - Define reference architectures and reusable patterns for repeatable service offerings. - Infrastructure & Platform Integration - Collaborate on integration with storage, networking, security, and backup platforms. - Ensure virtualization solutions meet customer security, compliance, and governance requirements. - Technical Leadership & Client Engagement - Serve as a technical authority during pre-sales discussions, design workshops, and delivery phases. - Translate customer requirements into clear designs, diagrams, and documentation. - Provide technical mentorship and escalation support to engineering teams. Qualifications - Deep expertise in VMware vSphere, Microsoft Hyper-V, and SCVMM. - Proven experience planning and executing virtualization migrations. - Strong background in delivering solutions within managed services environments. - Experience designing solutions for enterprise or mid-market customers. - Excellent documentation, architectural, and communication skills. Requirements - Experience with Managed Services Providers (MSP) or Professional Services organizations. - Knowledge of disaster recovery, business continuity, and automation practices. - Relevant VMware or Microsoft certifications. Soft Skills & Attributes - Strong consultative and customer-facing skills. - Ability to balance strategic architecture with hands-on execution. - Detail-oriented, organized, and process-driven.

Role : Solutions Advisor ( Presales) Location : Dallas, TX or REMOTE Overview: - We are looking for someone who has a strong technical foundation with the ability to be hands-on with the broader Mobility and Automation team as part of developing and deploying solutions to our customers using knowledge of industry best practices and the ability to implement and integrate them using our platform. - Core responsibilities to include Architecting and designing (along with other distinguished architects) mobility and automation solutions that connect into our Azure SaaS products in Warehouse, Retail, Transportation and Labor solutions. - The team currently comprises of 14+ individuals across North America and Europe. This individual will need to have leadership qualities to mentor junior and mid-level technical associates on our team. Our current technical environment: - Software: Java, Python, GIT, Rest API, OAuth - Application Architecture: Scalable, Resilient, secure multi-tenant Microservices architecture. - Cloud Architecture: MS Azure, AWS, Private Cloud - Operating Systems: Android, Windows, Linux What you'll do: - Develop and maintain a growing knowledge of Blue Yonder software products as it relates to the integration of mobile hardware. - Drive architecture and designs to become more efficient, more robust and simpler. - Develop and document configuration and testing procedures in areas of expertise. - Adopt and foster a team approach. Support the mission and vision of the Mobility and Automation team and Blue Yonder company. - Assist at setup and support of Mobile, Voice, Printing, Camera technology and Robotic solutions for customer project use. - Setup demonstration or test systems for use by Blue Yonder implementation or sales teams. - Enhance and maintain Mobile, Voice and Robotics software with appropriate technologies, including support for multiple vendors and languages. - Manage small projects and initiatives to make use of new tools or technologies. - Provide early visibility and mitigation to technical challenges through the journey. - Confidently represent product and portfolio, including vision, functional and technical roadmaps within the company and to strategic customers. - Mentor and Sharing information. Train customers and new department employees. Assist department members in activities and issues. What we are looking for: - 4+ years experience in Supply Chain Execution or WMS implementations is REQUIRED - Ability to travel up to 20% of the time. - Good understanding of cloud architecture. - Troubleshooting and technical accumen - Be accountable and meet deadlines on a consistent basis. - Ability to work independently or as part of a global team. - Ability to work onsite or remotely as needed. - Previous work experience in transportation, supply chain, logistics and/or warehouse is a plus Additional Skills - Knowledge of Blue Yonder WMS systems is a strong plus. - Familiarity with Python, C# and Java is good. - SQL experience is a plus. #LI-SR1 #LI-REMOTE ------------------------------------------- The annual salary range for this position is $110K - $130K The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position. At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes: - Comprehensive Medical, Dental and Vision - 401K with Matching - Flexible Time Off - Corporate Fitness Program - A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience. Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.