• You design intralogistics concepts that can be implemented efficiently and scaled to deliver real value to our customers. • Provide technical and process consulting to prospective and existing customers during early project clarification and concept phases. • Analyze customer requirements and develop tailored solution concepts based on the SYNAOS IMP platform. • Create and present technical solution architectures, process models, and feasibility studies. • Work closely with Sales, Product, and Engineering to feed customer feedback directly into product development. • Support proof-of-concept phases and assist with proposal preparation and tender processes.

Role Description This role resides within the Advanced Technology Center (ATC) Solutions Development Security team. The Technical Solutions Architect II – Network Security serves as an architectural authority for modern cybersecurity solutions, responsible for evaluating, designing, and guiding security architectures that support WWT’s integrated lab environments, learning content, and customer engagements. This role blends hands-on architecture design, strategic technical leadership, and cross-functional collaboration to ensure architectural integrity across: - Network security - Zero Trust frameworks - EDR/XDR - NGFW - Cloud security - SecOps (SIEM/SOAR) domains The architect will partner closely with ATC engineers, domain architects, sales, services, and OEM partners (e.g., Cisco, Palo Alto Networks, Fortinet, Zscaler, CrowdStrike) to deliver scalable, real-world solutions aligned with enterprise security strategies. This position is central to Security Architecture Enablement—ensuring security is intentionally designed and integrated across environments, focusing on how technologies connect to form secure, resilient, and scalable platforms across network, endpoint, cloud, and operations. Qualifications - Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or related field (or equivalent experience) - 10+ years of experience in cybersecurity architecture, network security, or related roles - Strong expertise in: - Network security architecture (NGFW, segmentation, VPNs, IDS/IPS) - Zero Trust and SASE frameworks - EDR/XDR platforms and endpoint security - Hybrid and multi-cloud security architectures - Designing and integrating multi-vendor security solutions - Security frameworks (NIST, CIS, Zero Trust models) - SIEM/SOAR platforms and SecOps workflows - Ability to translate business requirements into technical architectures - Strong communication and presentation skills across technical and non-technical audiences Requirements Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $128,000.00 to $160,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay. Benefits - Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program - Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement - Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement - Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

• Engage deeply with the technical problems customers are trying to solve — taking the time to genuinely understand their workflows, constraints, and frustrations before proposing anything. The goal is always to find the best solution for the customer, not to fit them to a predetermined answer. • Design and run hands-on proof-of-concept projects tailored to each customer's environment: model development for drug discovery, clinical analytics pipelines, regulatory submission workflows, omics data processing, and similar use cases. • Work with account executives to design architectures that address life sciences-specific requirements around data governance, reproducibility, and validation (e.g., 21 CFR Part 11, GxP environments). • Proactively identify novel use cases within life sciences customers where Domino could create meaningful value — drawing on industry knowledge to surface opportunities that customers may not have considered and that go beyond the initial scope of an engagement. • Build and maintain reusable technical environments and assets that make future customer engagements faster and more substantive. • Partner with Customer Success and Solutions Architects to make sure customers who complete a POC are set up to succeed in production. • Build custom prototypes and applications on top of Domino for customers — using AI-assisted coding tools to move quickly — to demonstrate value in ways that go beyond standard demos. This reflects our directional shift toward Forward Deploy Engineering as a growing part of field work over the next 12 months. • Success is most visible when customers come away from technical engagements with a clear understanding of how Domino solves their problems — and when those engagements convert to production deployments.

Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel. Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we’re building a team to shape the future of direct mail. Our Solutions Engineers serve as the technical counterparts to our Account Management teams and play a critical role in onboarding and implementing solutions for customers that allow them to be successful in their direct mail programs. We’re looking for experienced SEs with deep technical curiosity and customer empathy who can build trusted partnerships with our Account Managers to help accelerate time-to-value and ensure successful deployment, adoption, retention, and growth. What will you bring to this role… - 3+ years of tech/SaaS experience in an Implementation, Onboarding, Solutions Architect, or Post-Sale Solutions Engineer role. - Technical proficiency on APIs and third-party integrations. - Working knowledge of software platforms including CRM, CDP or marketing automation tools - Excellent communication and presentation skills with the ability to present to a variety of external audiences - Flexibility: This is a 100% remote role, with expected travel of approximately 20-25%. Preferred qualifications for this role include: - Experience presenting to Marketing and Technical Professionals including Directors/VPs of Marketing and CMOs - Flexibility to work on multiple projects and simultaneously support the Account Management team. - Deep experience with technical project management and managing implementation timelines. - Logistics or Direct Mail experience is a significant plus, though not mandatory Within 3 months, you’ll…. - Complete Lob’s new hire training & onboarding program alongside other new Lob team members. You’ll gain a broader understanding of our products and how your role fits into the organization. - Partner with the Director of Solutions Engineering to define key success metrics for your role and how you will measure against them. - Shadow Solutions Engineers on implementation kick-offs and technical advisory sessions to learn best practices and deployment strategies. - Dive right into our platform to learn about what makes our platform unique and why customers love our solutions. - Learn Lob’s implementation process, documentation standards, and common customer integration architectures. - Complete a mock implementation kickoff and solution design review to ensure comprehension. Within 6 months, you’ll…. - Regularly meet with your Account Managers to define a relationship that ensures seamless communication and coordination on all customer implementation projects and technical expansions. - Begin to lead technical implementations on your own with minimal oversight. You will consult with customers to document and validate their technical requirements and translate them into a successful implementation plan. - Fully grasp the various use cases for direct mail. - Successfully manage and execute multiple complex customer implementation projects to go-live. - Become a Lob and direct mail expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals. Why this role is different - Because direct mail is a physical good, there’s a lot more stability in this opportunity as opposed to other standard SaaS opportunities. (uniquely positioned with a physical product) - Working with a hands-on, seasoned Director of SE who’s eager and invested in your success not only in this role, but in your professional long-term. - Lob is profitable! Tremendous total addressable market and strong product-market fit. Compenstion: Annual base salary: $115,000 - $135,00 Variable: $30,000 - $35,000 <#LI-REMOTE #LI-GD1 “Lob’s salary ranges are based on market data, relative to our size, industry and stage of growth. Salary is one part of total compensation, which also includes equity, perks and competitive benefits. Salary decisions are based on many factors including geographic location, qualifications for the role, skillset, proficiency and experience level. Lob reasonably expects to pay candidates who are offered roles within the provided salary ranges.” We offer remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, MT, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WA, unless specified otherwise in the job description above. If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob! Our Commitment to Diversity Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance. Recent awards #88 on BuiltIn's Best Remote Midsize Companies to Work For in 2025 BuiltIn Best Remote Midsize Companies to Work For in 2024 BuiltIn Best Midsize Companies to Work For 2022