• Own the product definition and delivery of Garage Hub's and Driveline's core distribution platform capabilities. • Design and evolve systems that support order management, catalog ingestion, part normalization, and data quality across customers and suppliers, including UX/UI where applicable. • Partner with Engineering to plan and deliver product releases that support customer and distributor workflows and scale. • Work closely with Operations and Strategic Partnerships teams to understand distribution-specific constraints (shipping logic, catalog complexity, pricing rules, inventory data, supplier variability) and translate them into product requirements. • Partner directly with Operations to identify and resolve pain points, validate requirements, and ensure solutions are practical and adopted in live operating environments. • Define and maintain a prioritized roadmap aligned to distributor/customer needs and business objectives. • Identify opportunities to reduce manual work through automation, tooling, and workflow redesign. • Communicate product priorities, tradeoffs, and delivery timelines clearly to stakeholders. • Operate effectively in a fast-paced, entrepreneurial environment with evolving requirements and limited precedent. • Other duties as assigned.

• Responsible for product management and commercialization of MSD products • Evaluation of industry/customer trends and defining customer needs • Development of detailed product requirements for future products • Collaboration with cross-functional teams for product vision and strategy • Full lifecycle management of the product line including forecasting, pricing, and transitions to new product offerings • Monitor product performance, market trends, and customer needs to identify growth opportunities • Partner with R&D to define product requirements and specifications • Support marketing collateral and training materials for product launches • Monitor the competitive environment for products and product lines • Cross-functional collaboration with Assay Development, Quality and Operations

• Define our Agent strategy and identify opportunities to build natively agentic workflows across our platform • Define the roadmap for our new tax return delivery product line and take it from 0>1 • Build our internal reporting and analytics structure • Build our internal customer discovery insight pipeline • Partner with our payments team and create a strategy to scale our payments business to $100M+ • Define our release and feature launch process

• Define Executable Intent: Craft goals, constraints, and context for AI agents • Orchestrate Delivery: Use Claude Cowork, Claude Code, and Cursor to generate prototypes • Own the vision for major product pod, managing workflows in GitLab • Leverage tools to process customer feedback and identify product moves • Analyze large SEO datasets using SQL and Python • Build structured prompts to validate LLM-generated insights