**Primary Responsibilities** - **Environment Alignment & Health Checks** - Perform recurring health checks across assigned clients using RMM, monitoring tools, and checklists. - Detect misalignments in firewalls, backups, licensing, server health, Microsoft 365, and endpoint compliance. - Provide structured reports to vCTOs with risks, gaps, and recommendations. - Handle support escalations requiring L3 technical knowledge. - Ensure proactive alignment and remediation in the following core areas: - **Windows Server & Active Directory/Entra ID** – Validate domain health, replication, GPOs, DNS/DHCP configuration, user/role management, and Entra ID synchronization. - **Office 365 & Azure** – Review configuration, licensing, security policies, conditional access, and backup solutions; ensure compliance with best practices. - **Virtualization (VMware/Hyper-V)** – Monitor host/server health, cluster configurations, storage, networking, and failover capabilities. - **Networking (LAN/WAN, VLANs, Firewalls, VPNs)** – Verify firewall rules, VLAN segmentation, site-to-site/client VPNs, and monitoring for security or performance anomalies. - **Endpoint Management (Intune, Compliance & Conditional Access)** – Review device enrollment, compliance policies, Intune configurations, patch/update compliance, and conditional access enforcement. - **Documentation Excellence** - Maintain and improve documentation in IT Glue and Autotask. - Eliminate inconsistencies and ensure “single source of truth” across all client environments. - Create repeatable playbooks and process documentation for future reuse. - **Analysis & Standards Enforcement** - Identify systemic issues and recurring misalignments across multiple clients. - Suggest remediations and contribute insights to Project Initiation Documents (PIDs). - Provide feedback to refine GXA’s alignment methodology and technical standards. - **Collaboration & Support** - Partner with vCTOs by supplying accurate, actionable data for QBRs and strategic client engagements. - Collaborate with Centralized Services, Service Desk, and Security teams to ensure standard enforcement. - Mentor junior team members and help raise GXA’s technical maturity. **Success Measures (Key Accountabilities)** - **Improved Technical Alignment** – Client environments consistently meet GXA standards. - **Reduced Reactive Noise** – Lower recurring tickets and escalations by catching issues early. - **Documentation Excellence** – IT Glue and Autotask remain accurate, current, and complete. - **Analytical Insight** – Reports and data directly inform vCTO strategies and client roadmaps. - **Standards Advancement** – GXA’s standards evolve through TAE feedback and real-world findings. - **Operational Consistency** – Health checks and documentation delivered on schedule with precision. - **Team Enablement** – vCTOs and service teams rely on the TAE’s data to improve client experience. - **Professional Growth** – Progress toward certifications, advanced technical mastery, and leadership in standards enforcement.

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career. Learn about the Danaher Business System which makes everything possible. The Field Service Engineer is responsible for installing, trouble shooting & planned maintenance of various Cytiva products in the territory assigned to them. This position reports to the Area Service Manager South I and is part of the India Equipment Services organization located in Bangalore and will be working remotely to cover the assigned territory. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery. What you’ll do - Responsible for the Operational Perfection - installing, trouble shooting, planned maintenance of the various range of Single use, Downstream and other Equipment’s sold by CYTIVA Life Science - Required to attend and close the service calls as per CYTIVA Service Quality - Willing to stretch during the off hours and Holidays to meet Customer expectations - Encouraged to enforce to the Key Performance Index of Service Operation, encouraged to assist in growing the service business by selling the AMC, Spares, Validation & Automation solutions to the customers - Make the commercial offers for the service offerings and follow up also encouraged to collect the payments from the customers for the services rendered and solutions sold. Who you are - Bachelor's Degree/ Diploma in Instrumentation/ Electrical/ Mechanical/ Electronics/ Electrical & Tele-Communications Engineering with minimum 3 years' experience in equipment and associated devices related to Biopharmaceutical Industry in the production/research department or in Service/Maintenance dept. of the Biopharmaceutical Industry or as a service provider to Biopharmaceutical industry. - Ability to install, service and troubleshoot the equipment like Upstream Bio-reactors & Downstream Liquid Chromatography systems - Interface and gel with both internal team members and external customers. - Should have knowledge about validation services as per industry norms - Proficiency in English language. Ability to learn the processes in CYTIVA Life Sciences for reporting, escalations, revenue forecasting, travel. Plan and prioritizes work optimally, high level of work standard and quality Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com.

Role Description Für unseren Kunden in Zürich, suchen wir eine:n erfahrene:n und motivierte:n UCC Engineer. In dieser Rolle arbeitest du als UCC Engineer in einem kleinen, eingespielten Team und übernimmst eine zentrale Rolle im laufenden Betrieb sowie bei der Weiterentwicklung der Telefonie- und UCC-Landschaft. - Mitgestalten und Umsetzen von laufenden sowie neuen Vorhaben im Bereich Unified Communications & Telefonie - Sicherstellen des Betriebs und Unterhalts bestehender UCC- und Telefonie-Umgebungen - Erbringen von 2nd- und 3rd-Level-Support - Automatisierung von Betriebsprozessen und wiederkehrenden Aufgaben mittels PowerShell, Microsoft Graph API, Microsoft Power Platform Qualifications - Sehr gute Kenntnisse in Microsoft M365 und Entra ID - Fundierte Erfahrung in PowerShell-Scripting, Microsoft Graph und Power Automate - Sehr gute Kenntnisse in Microsoft Teams und UCC-Umgebungen - Berufserfahrung auf Professional-Niveau (bis 5 Jahre) in den genannten Bereichen - Wünschenswerte Kenntnisse: Erfahrung mit VoIP-, SIP- und Telefonie-Infrastrukturen - Kenntnisse oder praktische Erfahrung mit Luware Nimbus - Deutsch: Fliessend (zwingend) - Englisch: Gut - Französisch: Nice to have Company Description Die Coopers Group AG ist eine agile Schweizer Recruiting Agentur, die Spezialisten und Führungskräfte in den Bereichen IT, Life Sciences, Engineering und Finance vermittelt. Mit flexiblen Ansätzen bringen wir Kandidat:innen und Unternehmen zusammen, die nicht nur fachlich, sondern auch menschlich zusammenpassen.

Develop SoC verification testbenches, modify RTL for various SoC flavors, and collaborate with architects to define future architectures while exploring innovative integration approaches and supporting tools.