ZAM Network is a multi-faceted company based in the United States. We specialize in building engaged gaming communities through its three core pillars of marketing, creative services and user research. ZAM operates one of the largest gaming networks in the world including the #1 community for World of Warcraft, Wowhead. Wowhead was created with one sole intent: providing World of Warcraft players with tools and information to make their gameplay more enjoyable. All staff members are passionate fans of World of Warcraft, which helps us keep abreast of the most important features other players are interested in! We pride ourselves on our comprehensive database with helpful user comments, popular tools like the Dressing Room and Flying Tracker, lightning-fast datamining to uncover the latest test realm updates, and detailed guides written by professional players on all popular WoW topics including classes, collections, secrets, and raids. We’ve branched out to cover the Diablo franchise and are planning our next stage of growth. We are currently seeking a Reverse Engineer with extensive data mining experience to join our team as an independent contractor. This is not an entry level role and you will be working to extract both static and runtime game data for World of Warcraft to help Wowhead to expand our current tools to aid our community of gamers. This position is a full-time remote as you will collaborate with the entire Wowhead team as we work together to deliver world-class products to our fans. Key Responsibilities - Manage development of the Wowhead Studio application, to facilitate datamined assets of creatures, characters, and other in-game objects - Extract game data and game assets required to build tools to support our products and services. - Maintain Wowhead’s model tools using the site’s WebGL model viewers. TypeScript-based standard viewer used in most of Wowhead website. - Use C++ web assembly-based viewer that is faster with accurate lighting, for various World of Warcraft Player Housing pages. - Use JavaScript-based Three.js model viewer. - Maintain comprehensive technical documentation on game data (contents, formats, change history), data mining tools and processes employed, and anything else related to the role. - Communicate consistently, clearly, and efficiently all assigned task progress, blockers, or any other role-related issues in a prompt and professional manner on a regular basis. Experience and Technical Requirements - Previous hands-on experience doing data mining work on World of Warcraft and/or Diablo IV. This is not a “learn as you go” type of role; we operate in a fast paced, highly competitive, and challenging environment. - Comprehensive understanding using various programming languages (such as C++, Python, C#, TypeScript and JS) in order to choose the best tool for the job. - Understanding of various debugging, reverse engineering, and custom made tools to accomplish assigned tasks. - Ability to read and comprehend x86/x64 assembly language, such as via IDA as this role is not solely a “file format” data mining role. - Strong communication skills in English, both written and verbal, with the ability to convey information clearly and effectively. - A collaborative mindset; ability to collaborate remotely and coordinate with stakeholders across different time zones. - Professionalism, reliability, and a commitment to delivering high quality work utilizing your analytical and problem-solving skills. - Being experienced in Blizzard games will make it easier to understand project requirements and the consumer side.

ZAM Network is a multi-faceted company based in the United States. We specialize in building engaged gaming communities through its three core pillars of marketing, creative services and user research. ZAM operates one of the largest gaming networks in the world including the #1 community for World of Warcraft, Wowhead. Wowhead was created with one sole intent: providing World of Warcraft players with tools and information to make their gameplay more enjoyable. All staff members are passionate fans of World of Warcraft, which helps us keep abreast of the most important features other players are interested in! We pride ourselves on our comprehensive database with helpful user comments, popular tools like the Dressing Room and Flying Tracker, lightning-fast datamining to uncover the latest test realm updates, and detailed guides written by professional players on all popular WoW topics including classes, collections, secrets, and raids. We’ve branched out to cover the Diablo franchise and are planning our next stage of growth. We are currently seeking a Reverse Engineer with extensive data mining experience to join our team as an independent contractor. This is not an entry level role and you will be working to extract both static and runtime game data for World of Warcraft to help Wowhead to expand our current tools to aid our community of gamers. This position is a full-time remote as you will collaborate with the entire Wowhead team as we work together to deliver world-class products to our fans. Key Responsibilities - Manage development of the Wowhead Studio application, to facilitate datamined assets of creatures, characters, and other in-game objects - Extract game data and game assets required to build tools to support our products and services. - Maintain Wowhead’s model tools using the site’s WebGL model viewers. TypeScript-based standard viewer used in most of Wowhead website. - Use C++ web assembly-based viewer that is faster with accurate lighting, for various World of Warcraft Player Housing pages. - Use JavaScript-based Three.js model viewer. - Maintain comprehensive technical documentation on game data (contents, formats, change history), data mining tools and processes employed, and anything else related to the role. - Communicate consistently, clearly, and efficiently all assigned task progress, blockers, or any other role-related issues in a prompt and professional manner on a regular basis. Experience and Technical Requirements - Previous hands-on experience doing data mining work on World of Warcraft and/or Diablo IV. This is not a “learn as you go” type of role; we operate in a fast paced, highly competitive, and challenging environment. - Comprehensive understanding using various programming languages (such as C++, Python, C#, TypeScript and JS) in order to choose the best tool for the job. - Understanding of various debugging, reverse engineering, and custom made tools to accomplish assigned tasks. - Ability to read and comprehend x86/x64 assembly language, such as via IDA as this role is not solely a “file format” data mining role. - Strong communication skills in English, both written and verbal, with the ability to convey information clearly and effectively. - A collaborative mindset; ability to collaborate remotely and coordinate with stakeholders across different time zones. - Professionalism, reliability, and a commitment to delivering high quality work utilizing your analytical and problem-solving skills. - Being experienced in Blizzard games will make it easier to understand project requirements and the consumer side.

Role Description As part of the technical success organization you will be responsible with helping our clients deploy and tune Qdrant. You will act as a technical expert delivering short term technical engagements with our clients. Working closely with Solutions architect, technical support and technical success you will be an integral part of making our enterprise customers successful. - Become a search expert in vector search to solve real-world problems. - Provide deep technical expertise for customer engagements involving Qdrant, designing and deploying scalable, high-performance search solutions. - Lead architectural reviews, migration assessments, and workshops focused on search, agentic AI, and RAG solutions. - Understand customer requirements and use your skills to validate performance and result relevancy. - Work closely with Engineering, Developer Relations, and Support to ensure customers have a great experience with the product. - Continuously extend your semantic search skills and keep up with the latest use cases. Qualifications - 2+ years of technical solution delivery in a customer facing role. - Ability to articulate complex technical requirements. - Experience with Python and one other language. - Demonstrated success deploying Solutions using no-sql databases; Vector Search engines would be a plus! Benefits - A remote-first, international team working on cutting-edge AI infrastructure. - A competitive salary with additional perks. - Flexible working hours and async-friendly culture. - Regular team offsites and virtual events. - Hardware budget – choose your own setup. Company Description Qdrant is powering the next generation of AI applications with advanced, high-performant vector similarity search technology. Our flagship product is the leading open-source Vector Search Engine.

Title: Solution Engineer Location: WORKS FROM HOME United States Job Description: About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. The Role Lumen is looking for Solution Engineers who are passionate about leveraging technology innovation for the betterment of humanity. This exciting customer-facing solution engineering role will work in partnership with our Sales & Customer Success Executives, leading innovative conversations that help shape the growth of our enterprise customers as they embrace the 4th Industrial Evolution. Solution Engineers design and architect solutions utilizing our technology services platform. The successful Solution Engineer must have a strong desire to leverage their technical and sales skills, including business acumen, to understand business requirements, develop a technical sales strategy, and effectively present solutions that address our customers' requirements and provide business value. The Solution Engineer will be responsible for analyzing customer needs and requirements through strategic discovery, utilizing technical thought leadership, discussing industry best practices, and presenting our product offerings to prospects and customers based on each customer's specific business requirements. Recommending and proposing solutions to our customers with a goal to become a trusted advisor by highlighting how our products solutions enabling digital business strategies. Location Allows for Work From Home in the Eastern Time Zone. Requires at least 25-30% or more of time conducting sales activities outside of the office. The Main Responsibilities - Customer Meetings: Leads and attends customer meetings in person and via collaboration tools. Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the audience. Provides broad scope responses to solution and technology questions. Demonstrates strong solution selling abilities and effective, pro-active customer communications. Interacts with all levels of customer's management team. - Customer Solution Development: Analyze and identify our customer's business and technology objectives, conduct full technical discovery, and architect client solutions to meet gathered requirements. Assess business and operations impacted by technology. Craft and propose custom solutions that differentiate Lumen's services, and meet customer's requirements and objectives by asking probing questions that are meaningful to the customer to collect information that enables the sales team to be more effective and responsive to customer's needs. Ability to complete complex custom designs. - Internal and External Training: Advises customers, sales and customer success on technical aspects of proposed solutions including fit to customer's needs, features, availability, etc. - Thought Leadership: Internal feedback loop to product management, sales and customer success leadership teams regarding the customer experience, product features/functionality, and service implementation/management. - Customer Advocate: Acts as customer advocate, participating in pre-sales efforts including technical sales presentations, architecture design discussions, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops. Deliver findings including key pain points, proposed solutions to meet business needs, and ROI where applicable. Contribute to development of technical sales strategy. Design, architect and demonstrate visionary solutions in a way that closely reflects our customers technology roadmap. - Lifecycle / Ecosystem Partnership: Support local sales teams in pursuit of key business opportunities, engage customers to address aspects of the data lifecycle. Collaborate with Client Success Executive/Manager, Solution Sales Overlay teams, and Product Management to deliver the appropriate solution and establish credibility and trust with the customer. What We Look For in a Candidate - Education: B.S. Computer Science, Engineering, MIS or equivalent work experience in the private sector or military - Work experience: Minimum 2 years of experience with technology focused in pre-sales, engineering, consulting or similar background. - General Experience: Technical pre-sales and/or consulting experience. - Technical Knowledge: Possess knowledge of Enterprise Architecture and Design. Technical knowledge across one or more Lumen technology pillars (Global network infrastructure, edge cloud capabilities, connected security, communication and collaboration services). - Communication: Ability to lead & engage in technical workshops, RFP and final solution discussions with customers' mid-level IT stakeholders. - Sales Ability: Ability to lead & engage in complex deal discussions with internal ecosystem, driving solutions & outcomes with sales, customer success, product & engineering. - Problem Solving: General problem-solving skills and ability to methodically understand and resolve complex issues. Must demonstrate the ability to focus ambiguous customer needs into specific, deliverable requirements. Must demonstrate creative solution development. - Work Style: Ability to work independently, or as part of a team to build complex customer solutions. Must be able to build strong team relationships and easily transfer technical information. Ability to work under pressure with tight deadlines and on multiple projects simultaneously. Must be very detail oriented and demonstrate a high degree of accuracy. Attention to detail with good organizational capabilities. Ability to prioritize with good time management skills. - Presentation Skills: Strong presentation skills as well as the ability to build and present high-quality solutions to both technical and executive audiences. - Strong listening, reasoning and objection handling skills. - Some Travel required. - Desired Skills - Industry certifications: In 1 or more specialized technologies. - Experience in solution consulting - ITIL. - Basic understanding in Cloud & Architecture design. - Basic understanding in Network Functions Virtualization. - Basic understanding in Security solutions. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $101,210 - $134,946 in these states: FL GA IN KY ME OH PA SC TN VT WV $106,276 - $141,694 in these states: MI NC NH RI $111,331 - $148,441 in these states: CT DC DE MA MD NJ NY VA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's:BenefitsBonus Structure #LI-Remote Requisition #: 341482 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen's Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.