Smile Doctors logo
Smile Doctors

There's potential in every SMILE. We're changing lives one smile at a time.

Sr. Manager, Field Support

ManagerManagerFull TimeRemoteLeadTeam 1,001-5,000Since 2015H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

46 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Sr. Manager, Field Support

Smile Doctors

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond. Looking for a position that makes you smile? We’re seeking a Senior Manager, Field Support, to join our growing team. Manages a team of Field Support Technicians who are spread across the US. Oversee the technical process of bringing newly affiliated practices. Works directly with clinic staff during the discovery phases of the projects and will lead the Field Support Technicians in the transitions period to ensure all group systems and standards are implemented. Oversee the technical planning of new office buildouts. How you’ll make us better: - Creates and manages detailed IT project plans - Coordinates scheduling for a team of technicians and 3rd parties - Guides senior level technicians in project and team management - Streamline processes for network migration and support - Solves problems and troubleshoots technical challenges - Communicate with team members to discover needs and facilitate smooth transitions onto standard IT systems  - Works with cross functional teams and communicates with business leaders on scheduling and project timing - Drives success and growth of technical staff - Collaborate with other IT teams to ensure deployment scalable and supportable solutions Your special skills: - Ability to work in cross functional teams - Ability to work in a fast paced, growing, multi-location organization - Ability to communicate both verbally and in writing Prerequisites for success: - Bachelor’s degree in Information Technology Management, Business Management, or related discipline preferred. - Minimum of five (5) years of IT Operations experience required with seven (7) years preferred or any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achievedIn addition to the education and/or experience required above, five (5) years of IT management experience requiredIntermediate knowledge project management required Intermediate knowledge in technical office buildout required - Experience leading IT teams in a multi-location retail or healthcare environment preferred. - Experience deploying technology with remote support of technical assets preferred We saved the best for last. In exchange for the dynamic contribution you’ll bring to our team, we offer: - Competitive salary plus bonus opportunity - Medical, dental, vision and life insurance - Short and long-term disability coverage - 401(k) plan - 3 weeks paid time off in your first year + paid holidays - Discounts on braces and clear aligners for you and your family members Why Smile Doctors? As the nation’s leading Orthodontic Support Organization, Smile Doctors is shaping the future of orthodontics through strategic partnerships with top local doctors. We provide best-in-class support services so our partner orthodontists can focus on what they do best — driving extraordinary treatment outcomes and providing patients with an unmatched experience. With hundreds of partnered practices across the nation, our synergistic approach has made us the fastest-growing organization in our industry and produced an ever-expanding need for top talent as we continue our unprecedented trajectory. To us, there’s no such thing as “top of our game.” We’re always climbing higher — together. And as our business grows, there’s plenty of room for our team to grow their careers, too. Our dynamic support services team is comprised of world-class professionals whose diverse experiences drive innovation and development. Together, we are committed to passionately helping others achieve their best, most confident smiles. This is the perfect opportunity to grow with an expanding organization! Apply today! Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.

Related Categories

Related Job Pages

More Manager Jobs

Full TimeRemoteTeam 10,001

Assists Case Managers and Social Workers in achieving the goals of the Case Management department through the successful completion of removing accounts from the Do Not Bill work queue and discharge planning, including but not limited to, (1) payer communication, certification and authorization, (2) supports case managers with admission and concurrent denial avoidance, (3) timely delivery, documentation, and tracking of “Important Message” notices to Medicare patient or representative, (4) provision of complete clinical information to a continuum of post-acute care providers including follow up with providers to ensure information was received and is complete, and (5) coordination of facility placements, transportation, home healthcare and other community support services that ensure a safe and appropriate patient discharge, and prevent re-hospitalization. Utilizes department tools and resources to organize and prioritize case load and completing priorities. Supports the efforts of HIM and Patient Accounts by ensuring timely, accurate, and complete data entry in multiple information systems/data bases. Brings workflow barriers or issues to the attention of the Supervisor of Case Management and or the Manager of Utilization Management in an expedient manner. Maintains excellent working relationships with payers and post-acute providers. Ensures that flow of information, including delays, to Case Managers and Social Workers is timely and accurate. Demonstrates ability to multitask and exhibits attention to detail. Responsible for performing job duties in accordance with the mission, vision, and values of Tampa General Hospital. - High School Diploma or GED required. Associates degree in Social Work or related field is preferred. - Two (2) years’ experience in utilization management and hospital case management/ social service and/or managed care performing discharge planning, interfacing with insurance companies and/or utilization review may substitute for the degree. Medical terminology required. - Must be computer literate, have experience with internet browsers, and familiarity with Microsoft Office.

United States
KoBold Metals logo

Health Safety and Environment Lead

KoBold Metals

KoBold Metals discovers the battery minerals containing Ni, Cu, Co, and Li critical for the electric vehicle revolution.

Manager46 days ago
Full TimeRemoteTeam 51-200Since 2019H1B No Sponsor

HSE Lead, Global About the Company The mining industry has steadily become worse at finding new ore deposits, requiring >10X more capital to make discoveries compared to 30 years ago. The easy-to-find, near-surface deposits have largely been found, and the industry has chronically under-invested in new exploration technology, relying on antiquated manual mining techniques– even as demand accelerates for copper, lithium, and other metals to build electric vehicles, renewable energy, and data centers. KoBold builds AI models for mineral exploration and deploys those models—alongside our novel sensors—to guide decisions on KoBold-owned-and-operated exploration programs. In the six years since founding, KoBold has become by far both the largest independent mineral exploration company and the largest exploration technology developer. Our data scientists and software engineers, who come from leading technology companies, jointly lead exploration programs with our renowned exploration geologists. KoBold has proven its first discovery with materially less capital than the industry average and found one of the best copper deposits ever discovered: the copper is far more concentrated than the global average of copper mines, and this asset alone is expected to generate meaningful revenue for decades. KoBold has a portfolio of more than 60 other projects, each of which has the potential for another high-quality discovery. KoBold is privately held; investors include institutional asset managers T. Rowe Price and Canada Pension Plan Investments; technology venture capitalists Andreessen Horowitz, Breakthrough Energy Ventures, BOND Capital, Durable Capital, StepStone, and Standard Investments; and natural resources companies Equinor, BHP, and Mitsubishi. About The Position: The HSE Lead, Global will play a critical role in supporting KoBold Metals' commitment to operational excellence and zero harm across its international portfolio. This role will build and drive the implementation of health, safety, and environmental initiatives across KoBold's exploration and development locations worldwide — spanning Africa, North America, Europe, and beyond — by developing programs and policies, driving safety performance to our frontline workers, developing our HSE capability in operations, and facilitating compliance to HSE regulations. Additional responsibilities will include: - Implement KoBold's HSE strategy across global operations, aligning programs with corporate sustainability and zero-harm objectives across diverse jurisdictional and operational contexts - Coach and train operations and technical staff to take ownership of HSE for their projects, and support the safe execution of exploration campaigns across the globe - Coach and equip operations and technical staff to independently lead incident investigations and near-miss analyses using KoBold's standard methodology - Develop and maintain the tools, templates, and tracking systems that enable teams to own corrective action closure and share lessons learned across the portfolio, with the HSE Lead providing technical review and support - Champion a strong safety culture through visible leadership, engagement, and communication at all organizational levels and across geographically dispersed teams - Provide technical HSE expertise and guidance to operations and technical leaders, supervisors, and front-line employees across all active programs and project locations - Develop, review, and implement HSE policies, standards, and procedures consistent with applicable local regulations and KoBold's global standards; ensure coherence across jurisdictions while accommodating regional compliance requirements - Support root cause analysis investigations for incidents and near misses across the portfolio; ensure corrective actions are documented, tracked, and closed - Identify opportunities for continuous improvement in HSE management systems and operational practices globally - Collect, manage, and analyze HSE performance data to track progress against targets and identify trends across the portfolio; prepare and submit regular performance reports to leadership - Develop and deliver HSE training for employees, contractors, and supervisors across multiple jurisdictions, including orientation, hazard recognition, emergency response, and leadership safety training - Conduct regular site audits, inspections, and risk assessments across active programs to ensure adherence to applicable HSE policies and regulatory requirements - Monitor and report on environmental performance, including waste management, water usage, and emissions; support initiatives that minimize environmental impact and advance KoBold's sustainability commitments - Partner with Field Operations,Technical teams, Land & Permitting, and Legal teams to integrate HSE requirements into program planning and execution from inception through closeout Qualifications - Minimum of bachelor’s degree in Occupational Health & Safety, Environmental Science, Engineering, or related field. - Master’s degree in related field preferred. - Minimum of 5 years of experience in a Health Safety and Environment (HSE) role with demonstrated success in driving safety culture. - Experience maintaining or implementing HSE software systems such as DATS, Intelex, Cority, etc. - Direct experience in mining or oil & gas exploration and production. - Expert knowledge of global HSE legislation, mining standards, and best practices. - Motivates the team to work together in the most efficient manner. - Mitigates team conflict and communication problems. - Excellent motivational and people skills. - Excellent communication skills (written and verbal). - Excellent computer skills. - Strong people leadership skills. - Medically fit to perform moderately strenuous activity. KoBold Metals is an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunities for people of any race, color, ancestry, religion, sex, gender identity, sexual orientation, marital status, national origin, age, citizenship, disability, or veteran status. Location: Remote, ideally North America Contract: Indefinite

United States
Privia Health logo

Practice integration associate

Privia Health

A health management technology company, Privia Health is a national practice led by physicians. The company was founded in 2007 to provide physician groups with

Manager46 days ago

Company Description Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers. Job Description Travel Required: Yes, 15% A key member of the Practice Integration team, the Practice Integration Associate helps to drive Privia’s process in onboarding and integrating top doctors into our national high performance network. The Practice Integration Associate serves as a key point person for all of the market-based and national Practice Integration team members, facilitating seamless coordination and communication. Additionally, you'll provide centralized knowledge management, support team member onboarding activities, and contribute to the development of optimal operating models for efficient work processes. Primary Job Duties: Knowledge Management - Own and manage documentation, policies, and processes for Implementation and Training, often times across multiple teams at Privia; lead efforts to review and revise documentation and policies quarterly - Manage updates to team wide project management tools and care center account tools (e.g. Monday.com, Salesforce, Privia University) - Manage updates to Implementation and Training team intranet - Manage incoming requests for training materials and knowledge articles - Support and work with Directors to document new processes and roll out adjustments where needed on the project plan and team resources. - Review and communicate content changes during Implementation, Training, or Practice Integration team meetings Team Onboarding & Training - An expert on the Privia Implementation and Training team processes, tools, and systems including the athenaOne EHR platform - Own the creation and updates for all team onboarding documentation, including videos, guides, and playbooks - Coordinate onboarding activities across resources and markets to create a streamlined experience - Develop and facilitate skills assessment upon hire and annually thereafter - Develop and facilitate teach back sessions for Implementation and Training team members - Coordinate and execute ad hoc skill or knowledge based team trainings as opportunities are identified by Directors Team Coordination, Communication and Support - Document meeting minutes and coordinate follow up activities for Implementation and Training team meetings - Provide issue management tracking, resolution, and ongoing support - Establish strong relationships with our market based team members - Provide go-live support, as needed - Publish and maintain Privia Connect Knowledge articles - Manage and maintain the Practice Integration team calendar, team site, and Department wide monthly meeting - Maintain the department’s NHO slide deck and manage the host assignments Reporting - Create and maintain implementation and training team metric trackers, reports, and dashboards - Manage, organize, and ensure accuracy of care center data in Salesforce and Monday.com - Run and distribute athenaNet eLearning reports across markets - Run and distribute biweekly Implementation reports for athenaOne onboarding teams - Review and disseminate post-live surveys to market/team leadership as feedback comes in - Create newly closed Care Center acronyms to kick off Privia’s implementation process Qualifications - Bachelor's degree preferred or equivalent relevant experience - 2+ years of experience in a professional environment - Meeting management / coordination experience - Experience with data collection, reporting, and document management - Must comply with HIPAA rules and regulations - Minimal travel as needed (<20%) Interpersonal Skills & Attributes: - Collaborative and able to create visible value - Team approach to working with others, ability to perform a variety of duties within any work-day - Organizational skills from planning to execution of tasks and projects. - Process oriented with the ability to drive a project to completion - Conflict management skills - Ability to work in a very fast-paced and changing work environment - Problem solving skills with a proven track record - Attention to detail - Ability to work independently and as a team member - Self-directed and resourceful - Excellent communication and client facing skills - Excellent organizational skills The salary range for this role is $65,000 to $75,000 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 10%. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. Additional Information All of your information will be kept confidential according to EEO guidelines. Technical Requirements (for remote workers only, not applicable for onsite/in office work): In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost. Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law. - Department: Implementation

United States
$65K - $75K / year
Full TimeRemoteTeam 201-500

LOCATION: ​NY Metro & Northeast The Healthcare Enterprise Relationship Manager (ERM) will be a highly motivated individual responsible for managing targeted Healthcare accounts to achieve and exceed sales targets. This position will manage and grow new and current IGEL Healthcare accounts, develop C-level relationships, sell deep and wide, and meet key requirements related to a high-performance sales organization. You will act as a trusted advisor, understanding our healthcare accounts business needs and aligning IGEL solutions to meet those needs. TASKS AND RESPONSIBILITIES: - Effectively deliver the IGEL value proposition, demonstrating an understanding of the solution and individual products - Manage customer expectations and contribute to a high level of customer satisfaction and retention - Use forecasting and pipeline management to manage sales growth - Meet monthly, quarterly, and annual sales targets - Use our Microsoft CRM application to develop and utilize professional account management and follow-up procedures. - Attend local marketing events as appropriate - Become the primary contact person within your accounts while working closely with your colleagues, Inside Sales Representatives, Channel Managers, and Sales Engineers - Develop a sustained pipeline of accounts by actively prospecting via networking, marketing lead follow-up, and personal relationships to independently close contracts - Appropriately engage management and subject-matter experts in the sales cycle - Present territory plan reviews, weekly forecasting reviews, and quarterly sales reviews to the executive team - Building and maintaining strong business relationships with senior level executives EXPERIENCE AND QUALIFICATIONS: - Have a deep understanding of healthcare End-User Computing use cases, healthcare partner ecosystem, and endpoint security. - Strong track record in penetrating/closing new accounts, planning and managing territory resources, leveraging channel - partners and exceeding revenue goals - Proven history of sales overachievement; a demonstrated contact list of multiple levels of contacts in healthcare accounts; the ability to close complex software and services transactions; high-level cross-company and partner engagement skills - Demonstrated ability to identify, qualify and close 6-7 figure sales opportunities - Excellent organization and collaboration skills and a passion for developing world class best practices, within the virtual team and in the region - Must be a strategic thinker and have proven excellence in Strategic Account planning, delivery, and understanding of navigating a complex selling cycle. - Excellent communication skills and strong presentation skills - Demonstrated ability to meet and exceed bookings and revenue targets consistently year over year - Good reputation in the region - Ability to follow through and meet deadlines - Excellent balance of strategic and tactical skills - This role will require someone comfortable working in a small, expanding company, and must possess a desire to be entrepreneurial and adaptable to a changing, growing environment - Experience selling emerging technologies over an extended sales cycle competing against the status quo or incumbents - Excels at finding and closing new business while also expanding existing relationships and has strong problem solving and consultative sales skills - Highly motivated and capable of working independently - MUST have 10+ years of experience in the Field selling software or hardware to Enterprise/Global customers. - Must be Channel Friendly. IGEL is 100% Channel - Must be a hunter. This is not a farming role - Must demonstrate a track record of success following a repeatable process. - Must be willing and able to work in a fast-paced environment WE OFFER: - Health, dental, vision, and prescription benefits (employee premiums covered by IGEL) - 11 company-paid holidays per year - 18-22 days of PTO per year (18 days in year 1, 20 days starting in year 2 and 22 days after 5 years of service) - Sick time of 10 days per year, with rollover of unused days - 401(k) plan with 100% company match - Paid maternity and paternity leave - Monthly home office allowance - Remote working opportunities and flexible working times, so you can combine your demanding work with your personal goals - Employee Assistance Program (EAP) and Financial Wellness tool - Company-paid life insurance policy, long-term disability (LTD), and short-term disability (STD) coverage - Wellbeing apps, including Rightway, Headspace and Wellhub - Training and development opportunities to advance your career - President’s Club for the highest performing salespeople and overachievers - An amazing culture powered by a workplace run on trust, empowerment, and feedback with a positive, inspiring working atmosphere - A highly motivated team that is already looking forward to your support in developing strategies and achieving common goals, together with you! IGEL is an equal opportunity employer and makes employment decisions on the basis of merit. We want the best available person in every job. Our policy prohibits unlawful discrimination based on color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws. Additional information: Please click here to access the information according to art. 13 data protection regulation (DSGVO) for applicants

United States