Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: VHCS Admin - Quality Job Summary: JOB SUMMARY Reviews, accurately assigns, and abstracts professional and outpatient facility diagnostic and procedural codes to encounters using designated coding classification independently. Supports ongoing training and development of staff. . KEY RESPONSIBILITIES - Develop efficient workflows to organize and prioritize complex coding work to ensure compliance with regulatory requirements and hospital targets. - Utilize designated coding classification systems and guidelines to ensure accurate code selection; consider the utilization of resources during patient encounters to reflect the appropriate codes. - Proactively identify documentation gaps or inconsistencies that may impact code assignment; initiate coding queries or tasks to clarify documentation and ensure accurate code assignment. - Demonstrate advanced knowledge and expertise in professional and outpatient facility coding practices; provide guidance and support to coding staff on complex coding scenarios and regulatory requirements; stay updated on changes in coding regulations and guidelines to maintain subject matter expertise. - The responsibilities listed are a general overview of the position and additional duties may be assigned. TECHNICAL CAPABILITIES - MEDICAL PROFESSIONAL AND OUTPATIENT FACILITY CODING (ADVANCED): The transformation of healthcare diagnosis, procedures, medical services, and equipment into universal medical alphanumeric codes. - MEDICAL TERMINOLOGY AND DOCUMENTATION (ADVANCED): The ability to comprehend medical terminology and documentation in an office, or surgical setting. - CRITICAL THINKING (ADVANCED): The objective analysis and evaluation of an issue in order to form a judgment. - COMPLIANCE (ADVANCED): Understanding the rules, regulations, sanctions, and other statutory requirements, guidelines, and instructions relating to governing bodies and organizations, both internally and externally. MUST HAVE ONE OF THE FOLLOWING CERTIFICATIONS: - HCS-D (Homecare Coding Specialist-Diagnosis) - HCS-O (Home Care Clinical Specialist-Oasis) Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. Core Accountabilities: Organizational Impact: Independently delivers on objectives with understanding of how they impact the results of own area/team and other related teams. Problem Solving/ Complexity of work: Utilizes multiple sources of data to analyze and resolve complex problems; may take a new perspective on existing solution. Breadth of Knowledge: Has advanced knowledge within a professional area and basic knowledge across related areas. Team Interaction: Acts as a "go-to" resource for colleagues with less experience; may lead small project teams. Core Capabilities : Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services: - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements. Position Qualifications: Responsibilities: Certifications: Certified Coding Associate - American Health Information Management Association (AHIMA), Certified Coding Specialist - American Health Information Management Association (AHIMA), Certified Coding Specialist - Physician - American Health Information Management Association (AHIMA), Certified Outpatient Coder - American Academy of Professional Coders, Certified Professional Coder - Outpatient - American Academy of Professional Coders, Registered Health Information Administrator (RHIA) - American Health Information Management Association (AHIMA), Registered Health Information Technician (RHIT) - American Health Information Management Association (AHIMA) Work Experience: Relevant Work Experience Experience Level: 4 years Education: High School Diploma or GED This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth. Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

About the Company Launched in 2018, OI Infusion aims to improve the patient and provider experience while simultaneously lowering costs for both providers and payers. The company operates both an infusion management service organization (MSO) and a network of multi-site ambulatory specialty infusion centers, called Novella. The MSO business line offers services such as staffing, managing operations, and revenue cycle operations for physician practices, enabling the specialty groups to provide infusion services to their patient base. We help our partners treat their patients in a comfortable, convenient, and affordable setting. The Novella ambulatory specialty infusion centers, allow for the business to contract directly with payers and are a major lever for future growth. Since its inception, Novella has scaled to operate over 35 clinics in the New England region. Position Summary The Patient Intake Coordinator will work with patients and insurance providers to perform pre-certification and insurance verifications for infusion services. Pay: $24.00 - $28.00 per hour (DOE) Essential Duties and Responsibilities The essential functions include, but are not limited to the following: - Performs pre-certification and obtains authorizations and referrals as required by payor guidelines and in accordance with OI Infusion procedures   - Verifying all information on authorization requests are accurate and received/process by insurance companies accordingly  - Gathers medical documentation to support the patients' treatments for further review   - Manages treatment schedule to ensure patients’ authorizations will be completed timely and treatments will remain undisrupted   - Reviews and approves assigned orders utilizing department guidelines     Minimum Qualifications - 2 plus years of insurance verification experience in the medical field (infusion experience highly preferred) - Obsessive focus on patient-experience - Excellent verbal and written communication skills (fluent in English both verbal and written) - Organizational skills - Attention to detail - Ability to work in a team as well as independently Benefits: - Medical, dental and vision coverage - Company paid Short Term Disability - Employee Assistance Program - Paid Time Off including PTO and paid holidays - Paid Parental Leave - 401k w/ employer match Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

• Oversee the end-to-end invoicing lifecycle, ensuring invoices are posted in the ERP/CRM and monitored through customer approval processes. • Review billing outputs for adherence to internal controls and GAAP requirements. • Respond to routine billing inquiries and collaborate with vendors and clients to resolve discrepancies. • Escalate complex or non-routine issues to the Senior Manager of Accounting, Controller, or CFO. • Manage month-end activities, including the preparation of invoices and sales reports for the General Ledger close. • Support the GL team with reconciliations, documentation, and audit requests (including quarterly and year-end audits). • Evaluate current billing procedures to identify inefficiencies and recommend process improvements or automations. • Serve as a Subject Matter Expert (SME) for ERP system developments or upgrades. • Supervise and manage the billing team, assigning work and monitoring progress to ensure accuracy and quality. • Prioritize and adjust team workloads to meet tight invoicing deadlines and service expectations. • Provide guidance and support to team members regarding billing procedures, documentation, and exceptions.

Job Title: Work and Family Life Specialist (Remote) Summary Work and Family Life Specialists (WFLSs) provide one-on-one consultation, education, training, and information and referral services in support of the Work and Family Life (WFL) Program areas of the Fleet and Family Support Program (FFSP) services. WFLSs provide support via various forms of service delivery, including virtual services via webinar, video, email, and phone, and in-person services. WFLSs provide in-person services through mobile training teams and virtual service delivery to service members and their families in remote locations throughout the world and aboard Navy ships (in port, at sea or in foreign countries.) Key quality of life topics presented include, but are not limited to, deployment and mobilization support, ombudsman training and support, relocation assistance, life skills education, transition assistance and family employment readiness. WFLSs collaborate with FFSP stakeholders to plan, schedule, and execute training services to ensure effective and efficient delivery of various educational programs and services to service members and families. Essential Duties and Responsibilities - Conduct in-person and virtual workshops across various Work and Family Life Program areas for service members and families. - Provide one-on-one consultations across various Work and Family Life Program areas for service members and families. - Provide comprehensive location-specific information and referral services in-person or virtually. - Provide in-person or virtual support for disaster preparedness or in response to crisis events throughout the world. - Provide in-person support aboard Navy ships for Shipboard events and Return and Reunions (R&R). - Ensure all information and referral, one-on-one, and group education services provided are entered into the government’s system of record. - Utilize various technological tools (collaboration platforms, video conferencing software, project management tools) to effectively communicate with stakeholders and to provide virtual service delivery. - Perform basic troubleshooting steps when technology challenges occur. - Cross-training and support for additional program areas as assigned. - Support marketing and outreach initiatives to promote awareness and utilization of program services. - Other duties as assigned. Supervisory Responsibilities - This job has no supervisory responsibilities. Travel Requirements - This job may require up to 50% travel for specified periods of time to provide in-person support at locations throughout the world and aboard Navy ships. - This job may require travel for up to 6 months to provide in-person support at locations throughout the world. - Must be able to obtain health screening requirements, to include medical and dental, for travel to remote locations. Required Qualifications - Bachelor’s degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor’s degree OR Four years’ equivalent experience. - Experience making presentations and facilitating training for large and small groups in person and through online platforms. - Experience using various forms of digital technology to facilitate virtual training. - Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s): Deployment and Mobilization Support, Ombudsman Training and Support, Relocation Assistance, Life Skills Education, Transition Assistance, Family Employment Readiness - Strong technical acumen using various tools to support virtual service delivery, communication, and collaboration (e.g. Outlook, Teams, Custom Databases, etc.) and ability to set up personal computer and AV equipment at various locations while on travel. - Knowledge of the development and execution of needs assessment tools (i.e. surveys). - Knowledge of the military and the challenges of the military lifestyle. - Knowledge of social services and/or community resources. - Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model. - Proven experience managing multiple priorities. - Ability to use verbal and written communication skills effectively. - Proficiency in Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information. - Must be able to meet naval shipboard requirements, to include physical requirements to navigate onboard, when deployed on navy ship. Preferred Qualifications: - Prior experience working with the Fleet and Family Support Programs. Other Skills and Abilities This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, passport, transportation, and auto insurance are required. Competencies To perform the job successfully, an individual should demonstrate the following competencies: - Ability to work both independently and as part of a team. - Technological Proficiency: Ability to use various technological tools to effectively communicate with stakeholders and to provide virtual service delivery; Experience with collaboration platforms, project management tools, and video conferencing software; Able to perform basic troubleshooting steps; Willingness to learn new forms of digital tools to perform job duties. - Presentation Skills: Ability to delivery effective in person and virtual presentations; know your audience and tailor content as necessary; deliver presentation with enthusiasm and confidence; incorporate anecdotes, examples, and personal stories to illustrate key points; encourage audience interaction through questions, discussion, or activities. - Time Management: Ability to manage time effectively, prioritize tasks, and meet deadlines with minimal supervision. - Self-Motivation: Must be able to stay focused and productive without constant oversight or the traditional office structure; Can set goals and working independently. - Organizational Skills: Must be able to keep track of tasks, documents, and deadlines with digital and physical organization tools and techniques. - Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Delivers on commitments. - Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. - Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. - Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. - Resilience: Able to manage stress, maintain motivation and stay connected with colleagues. Physical Demands: Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, other office equipment. Physical demands may differ at various locations throughout the world or aboard Navy ships. Carrying and transporting up to 25 pounds for extended periods of time may be required. Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have a quiet space with stable internet connection when not traveling. This is a contingent opportunity. Zeiders Enterprises, Inc. is an Equal Opportunity Employer Compensation is based on geographic location and experience. Wages are available upon request.