• Audit and analyze claims data to ensure processing accuracy and service-level standards are met at individual, group, and enterprise levels. • Review claims processing, specialty referrals, prior authorizations, benefit plans, group setup, and system configuration to confirm alignment with contracts and policies. • Validate benefit schedules, frequency limits, and provider compensation schedules to ensure accurate system configuration and payments. • Create and maintain claims and UM client file packets used for external audits and internal reviews. • Support CMS ODAG and CMS Part C audits, including file preparation, tracking, and data validation activities. • Analyze audit results, identify trends, and document findings to support training, calibration, and continuous improvement efforts. • Collaborate with Claims, UM, Compliance, IT, and other departments to follow up on audit findings and ensure timely corrections. • Support and test automation tools and internal bots to help meet regulatory and client requirements. • Assist with departmental reporting, training activities, and the development or refinement of audit policies and procedures. • Maintain professionalism and confidentiality when handling sensitive audit information. • Perform additional duties as assigned.

About First Bus: Are you ready to advance your career with one of the UK's leading bus operators? Join a forward-thinking company that embraces cutting-edge bus technology, from innovative mobile apps to environmentally friendly vehicles. We are passionate about delivering passenger journeys that are sustainable, comfortable, and efficient. We are at the forefront of innovation in the industry, connecting communities and shaping the future of public transport. About FirstGroup FirstGroup plc is a leading provider of transport services in the UK and Ireland, and a member of the FTSE 250. Our colleagues work across the UK to provide easy and convenient mobility, improving quality of life by connecting people and communities. The Role We have a fantastic opportunity for an Internal Auditor to our audit team on a full time permanent basis. This is a home-based role with the potential for up to 50% travel across the UK and Ireland (Dublin). Reporting to the Senior Internal Audit Manager, the successful candidate will be responsible for providing independent assurance and advice on governance and internal control processes . Key Responsibilities - Lead and report on compliance reviews in line with internal audit methodology and professional standards, from research and planning through fieldwork to report delivery. - Assist in the delivery of risk-based audits. - Provide high quality written reports. - Manage the audit action follow up process. - Liaise with all levels of management across the business. - Develop and maintain a good working knowledge of the key business activities and changes across FirstGroup. - Actively participate in the formulation of the bi-annual internal audit plan Skills/Experience - Audit skills: Internal audit or compliance experience in industry an advantage. Similar experience in the public sector, or practice will be considered. - Professional qualification: Committed to professional development and willing to work towards a formal qualification (CIA, AAT, ACCA). - Business acumen: Builds strong professional relationships and understands customer needs. - Communication skills: Communicates clearly and effectively, both in writing and verbally. - Critical thinking: Applies logical thinking to analyse problems and find solutions. - Organisation skills: Well organised, with the ability to manage multiple priorities and meet strict deadlines. Salary - £30-£35,000 Please note that the availability of the following rewards and benefits may vary depending on your employing entity. Rewards Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support • We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc • Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass • Cycle to work scheme • 25 days' holiday + bank holidays • Pension scheme and chance to buy discounted First Group shares • Enhanced maternity / paternity pay • Flexible working Equal Opportunities Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities, and people. We welcome applications from all.

About Us FirstGroup plc is a leading provider of transport services in the UK and Ireland, and a member of the FTSE 250. Our 30,000 colleagues work across the UK to provide easy and convenient mobility, improving quality of life by connecting people and communities. About FirstGroup FirstGroup plc is a leading provider of transport services in the UK and Ireland, and a member of the FTSE 250. Our colleagues work across the UK to provide easy and convenient mobility, improving quality of life by connecting people and communities. The Role We have a fantastic opportunity for an Internal Auditor to our audit team on a full time permanent basis. This is a home-based role with the potential for up to 50% travel across the UK and Ireland (Dublin). Reporting to the Senior Internal Audit Manager, the successful candidate will be responsible for providing independent assurance and advice on governance and internal control processes . Key Responsibilities - Lead and report on compliance reviews in line with internal audit methodology and professional standards, from research and planning through fieldwork to report delivery. - Assist in the delivery of risk-based audits. - Provide high quality written reports. - Manage the audit action follow up process. - Liaise with all levels of management across the business. - Develop and maintain a good working knowledge of the key business activities and changes across FirstGroup. - Actively participate in the formulation of the bi-annual internal audit plan Skills/Experience - Audit skills: Internal audit or compliance experience in industry an advantage. Similar experience in the public sector, or practice will be considered. - Professional qualification: Committed to professional development and willing to work towards a formal qualification (CIA, AAT, ACCA). - Business acumen: Builds strong professional relationships and understands customer needs. - Communication skills: Communicates clearly and effectively, both in writing and verbally. - Critical thinking: Applies logical thinking to analyse problems and find solutions. - Organisation skills: Well organised, with the ability to manage multiple priorities and meet strict deadlines. Salary - £30-£35,000 Please note that the availability of the following rewards and benefits may vary depending on your employing entity. Equal Opportunities We aspire to be a diverse and inclusive employer because we believe that diversity brings benefits for our customers, communities and our people. Valuing our differences and drawing on our collective knowledge and experience helps us develop new services, open up new markets and broaden our customer base. We are an equal opportunities employer and welcome everyone regardless of social background, gender or gender reassignment, pregnancy or maternity, marriage or civil partnership status, race, religious beliefs, disability, sexual orientation, sex or age.

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose:Performs audits as assigned by management team, addressing key business risks, identifying improvement opportunities and developing solutions. Provides support and guidance as required for executing Customs audits. The scope of these audits will encompass an the examination and evalutation of the adequacy of company's system of internal controls as they relate to Customs. Partners with internal and external partners to identify risks and recommend solutions. Key Responsibilities: - Conducts compliance audits of various functional groups, processes and service providers to assess the effectiveness of internal controls; identify risk and make recommendations; prepare comprehensive work papers and audit reports. - Partner with management in assigned business areas to identify key business risk for audits - Prepares departmental metrics - Develop and test new audit programs and processes - Develop and train Auditors - Oversee's audit work of team members Direct Manager/Direct Reports: - Typically reports to Mgr/Sr Mgr Global Trade Audit - Accountable for direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development. Travel Requirements: - Typically requires overnight travel 5% to 20% of the time. Physical Requirements: - Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: - Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: - Must be eighteen years of age or older. - Must be legally permitted to work in the United States. Preferred Qualifications: - Experience in compliance auditing of government regulations - Customs Brokers License Minimum Education: - The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education: - No additional education Minimum Years of Work Experience: - 3 Preferred Years of Work Experience: - No additional years of experience Minimum Leadership Experience: - None Preferred Leadership Experience: - None Certifications: - None Competencies: - Must have knowledge of US Customs and Canadian tariff schedule - Must have knowledge of US and Canadian Customs import rules and regulations as well as other government agency laws - Must have knowledge related to the import process - Must have excellent communication and organizational skills - Ability to supervisor others - Strong analytical skills