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We provide auto loans to the underserved and care for our customers and partners with exceptional service.
Sales Operations Associate
Location
Massachusetts
Posted
39 days ago
Salary
$67.8K / year
Seniority
Mid Level
Job Description
Sales Operations Associate
First Help Financial
First Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years. Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work. Your Title: Sales Operations Associate Your Location: Remote/Anywhere in the United States You Report To: Sales Operations Manager Compensation: A starting base salary of $67,808 or more plus a semi-annual performance bonus, depending upon experience Learn more about our awesome Sales team! About the Opportunity: First Help Financial, voted and certified as a “Great Place to Work” by our workforce for five years in a row, is adding a new partner to our Sales department to accommodate our remarkable growth! We are seeking a highly motivated professional to serve as Sales Operations Analyst as we grow our sales team. You will be administering the details of the sales process, effectively communicating between the sales team and management, and supporting the efficiency, effectiveness, and success of the sales team. You will also provide a supporting role for all sales departments as it pertains to all operational matters. The primary duty is to ensure the sales departments run efficiently by providing proper communication, accurate data and administrative duties as assigned. What you will do: Your duties include, but are not limited to: Salesforce.com (CRM Platform) - Own day-to-day Salesforce administration for the sales organization - Manage the Salesforce enhancement backlog, prioritize requests, and maintain a delivery roadmap - Administer users, profiles, roles, permission sets, and security model - Build and maintain reports and dashboards used by Sales leadership and field teams - Gather enhancement ideas monthly through structured feedback from users and management - Translate business requirements into clear technical requirements - Partner with the FHF Technology team as an Agile stakeholder on Salesforce-related initiatives - Troubleshoot user issues and system defects as the Salesforce SME for Sales - Support and maintain integrations and tools, including: - Salesforce Maps - Pardot / Marketing Cloud Account Engagement - DocuSign - Roll-Up Helper - Sigma and other integrations - Reporting and Analysis - Coordinate and collate reporting from different data sources: (LOS, Sigma, Funding Dashboard, etc) - Work with Sales VP and Sales Ops Manager to study existing metrics and develop future metrics to optimize sales performance - Work with Sales VP and Sales Ops Manager to analyze sales process and identify gaps - Analyze overall sales data for growth and improvement opportunities What you Bring: - Bachelor's Degree required - Active/Current Salesforce.com Administrator Certification required - 2+ years of Salesforce administration experience in a business environment, with an understanding of different business units and what they need - Proven experience designing and administering Salesforce solutions, including custom objects, custom fields, picklists, page layouts, Flows, approval processes, validation rules, custom tabs, reports, dashboards, and email templates in alignment with Salesforce best practices - Will eventually own and administer key tools and integrations, including: Salesforce Maps, Territory Management, Pardot, Sigma integrations, Rollup Helper, and DocuSign (prior experience not required) - Customer service-focused, energetic personality, professionalism, and a desire to assist - Strong interpersonal and teamwork skills - Excellent written and verbal communication skills - Strong computer skills (knowledge of Microsoft Excel, PowerPoint, and Word) FHF Benefits: - Great Perks – We offer generous salaries, competitive health and welfare benefits, paid vacation, 401(k) match, tuition reimbursement, quarterly social outings, monthly lunches, a robust employee recognition, and training development program to enhance your career with us. - Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself. - Growth - Company growth provides unprecedented career growth. FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you. Diversity and Inclusion: FHF is committed to building a culture that respects and embraces all walks of life, inclusive of all genders, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.
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CargillEstablished in 1865, Cargill has grown through the years into "an international producer and marketer of food, agricultural, financial, and industrial products and services." Toget
Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life’s essentials, we enable businesses to grow, communities to prosper, and consumers to live well. This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded products. Our portfolio includes poultry, beef, egg, alternative protein, salt, oils, starches, sweeteners, cocoa and chocolate. Job Purpose and Impact The Associate, Sales & Contract Operations, will provide basic knowledge of pricing and contracting activities to assist in the coordination of process implementations and governance across contracts, pricing and contracted volume and futures. In this role, you will assist with master data stewardship, contract settlement and communications with sales account managers, strategic pricing and customers. This role supports various business segments, including products such as edible oils, sweeteners, cocoa, protein, and salt. Key Accountabilities - Apply basic knowledge and assist to calculate and handle contract pricing requests based on customer supply agreements and spot market prices and validate quotes and opportunities for database entry. - Assist to validate contract performance to ensure customers, sales and trading are in compliance with trading requirements. - Assist with the new customer set up processes and validate customer master data to be entered to ensure accurate and timely invoicing to customers. - Assist with contract alignment to customer sales orders and partner with the team to ensure contract clarity to help resolve unclear points in the contracts. - Assist in the settlement of contracts for customer account statements to support both internal and external customers. - Handle the less complex customer sample process, validate operator agreements for compliance and entry into the appropriate database. - Develop knowledge of the contract management processes to assist in the identification of improvement opportunities and assist with solution development utilizing the root cause analysis process. - Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff. - Other duties as assigned Qualifications Minimum Qualifications - Bachelor’s degree in a related field or equivalent experience - Experience ensuring data in internal systems is accurate and up to date - Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook Preferred Qualifications - Experience in complex multinational or matrixed organization - Experience with Salesforce or a similar CRM system - SAP experience - Ability to effectively represent the business from a commercial perspective to customers Position information • This is a remote position within the United States. • This posting will expire on April 27th, 2026. • The expected salary for this position is $49,000 - $60,000. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. • At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: https://www.cargill.com/page/my-health/mh-health-and-wellness to learn more (subject to certain collective bargaining agreements for Union positions). Equal Opportunity Employer, including Disability/Vet
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Roo VeterinaryRoo Veterinary is a service platform that gives veterinarians, hospitals, and vet techs complete control over where and how they work. The company aims to solve the problems of vet
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