• Database Management: Create and maintain accurate compositions within our publishing software; meticulously update and audit publishing metadata. • Rights Registrations: Manage the end-to-end registration process via CWR (Common Works Registration) and handle the importing and reconciliation of ACKs (Acknowledgments) from societies. • Conflict Resolution: Resolve ownership overlaps, double-claims, and disputes within the publishing ecosystem. • Quality Control: Review all publishing submissions for accuracy and compliance before they are submitted to societies. • Stakeholder Liaison: Handle queries from collection societies (PRS, ASCAP, BMI, etc.), DSPs, and our internal roster of songwriters and publishers. • Problem Solving: Identify and troubleshoot registration issues and data discrepancies to ensure minimal revenue leakage.

At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out. The Work The Customer Experience (CX) Operations team at Lexipol is dedicated to providing customer-focused insights that inform strategic decision-making, optimize customer engagement, and enhance retention. Our team collaborates with other divisions within the larger CX organization, including Professional Services, Customer Support, and Solutions, while also working closely with partners in Sales and Product. We’re looking for a Data Analyst to develop data-driven insights and actionable analytics to drive success across the customer journey. This position is remote, #LI-Remote. This is done through working in these areas of focus: Data Analysis & Reporting - Build, maintain, and optimize customer experience reports and dashboards using SQL, Power BI, Salesforce, and other analytics tools. - Conduct in-depth analysis of key CX metrics (e.g., Customer Satisfaction, NPS, Customer Effort Score) to inform improvement strategies. - Leverage forecasting and basic predictive modeling using Python or R (preferred) to anticipate trends in customer behavior and engagement. Customer Insights & Data Storytelling - Analyze diverse data sources, including customer journey data, Voice of the Customer (VOC) feedback, and product usage metrics, to identify pain points and opportunities. - Translate data into clear, compelling insights and visuals that support strategic decisions for the CX team and business stakeholders. - Present findings and recommendations to internal teams in a way that is accessible to both technical and non-technical audiences. Cross-Functional Collaboration - Collaborate with CX and cross-functional teams, including Customer Success, Sales, Product, and Marketing, to align data insights with customer journey improvements. - Partner with the Data Services team to manage data pipelines, ensuring data accuracy, accessibility, and alignment with reporting needs. Customer Insights and Continuous Improvement - Contribute to developing and refining methodologies for customer health scoring, segmentation, and data visualization. - Identify opportunities for automating reporting processes to drive efficiency and scalability within CX Operations. Requirements: To be considered for this role, you will have this experience: - 5+ years in data analysis, ideally in customer experience or SaaS environments. - Strong proficiency in SQL, Power BI, Excel, Salesforce, with a preference for experience in Python or R. - Bachelor’s degree in Data Analytics, Business, Statistics, Mathematics, or a related field. - Excellent communication skills, with a demonstrated ability to convey complex data insights to non-technical audiences and stakeholders. Employee Value Proposition - Have a seat at the table. Report directly to the Chief Customer Officer. - Key leadership post in one of the largest teams in the company (CX). - Lots of room to innovate. - Access to and communication with all levels of the organization. - Influence and participate in shaping company strategies. The Environment - Highly collaborative. - Passion filled culture: We have a passion for optimizing public safety. - Outcome driven. - Join a culture that takes the work seriously, not ourselves. We have a professional sense of humor. - Mission forward company: What we do makes a difference in communities. Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time. Compensation and Benefits Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan. The base salary compensation range starts at $70,000 plus an annual performance-based bonus. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Compensation and Benefits Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan. Hourly rate for this role is $36.40, depending on experience. About Lexipol Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training and wellness support, committed to improving the quality of life for all community members. Our solutions include state-specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 12,000 agencies and municipalities. For additional information, visit www.lexipol.com. Lexipol Is an Equal Opportunity Employer (EOE) Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training. #LI-AD1

Remote, Nationwide – Seeking Intern - College Everybody Has A Role To Play In Transforming Healthcare As a College Intern, you play a vital role in our mission to improve lives. As part of our collaborative environment, the College Intern will work on ongoing projects by drafting documents, preparing presentations, and ensuring seamless coordination of logistics. At Vituity we know the impact you can have. Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity - Provide support for general business transactions. - Attend meetings and provide insight into discussions. - Collaborate on specific projects, offering assistance and contributing fresh ideas. - Participating in special projects as needed. - Attend training sessions or workshops to enhance skills and knowledge. - Seek feedback and actively engage in the learning process. - Performs related duties as required. - Gain exposure to the intersection of technology, analytics, and business strategy through hands-on involvement in projects focused on improving data accessibility, system efficiency, and business intelligence. - Support data-driven business operations by assisting with the collection, cleaning, analysis, and presentation of data related to market trends, competitor activities, and healthcare performance metrics. - Contribute to the maintenance and enhancement of our technology and data infrastructure, including database management, data quality initiatives, and the testing of new tool features (e.g., Salesforce). - Assist in the development of reports, dashboards, and other deliverables that provide valuable insights to inform business strategy and outreach efforts. Required Experience and Competencies - Currently enrolled in a degree program at an accredited college or university in a field of study related to the internship, or a recent graduate (within the last 6-12 months) required. - Work experience in an office or clinical environment, as applicable to the internship required. - 1-2 years of work experience of any capacity (can be positions held while in school, volunteer, or club experience) that is directly relevant to the internship preferred. - Excellent verbal and written communication skills. - Strong computer skills; proficient in Microsoft Office suite (Outlook, Word, Excel, PowerPoint). - Ability to work independently and as part of a collaborative team - Organizational and customer service skills. - Attention to detail. - Demonstrated ability to handle detailed work accurately and quickly, work to deadlines on multiple tasks, and to work as a team member in a collaborative and participatory manner, and to interact both in person and remotely with a courteous and professional demeanor. - Ability to work independently with drive and initiative as well as work well within a team setting. - Demonstrated self-learner interested in continued professional development and personal growth. The Community Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars. - Monthly wellness events and programs such as yoga, HIIT classes, and more. - Trainings to help support and advance your professional growth. - Team building activities such as virtual scavenger hunts and holiday celebrations. - Flexible work hours. - Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more. Benefits & Beyond* Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. - Superior health plan options - Dental, Vision, HSA/FSA, Life and AD&D coverage, and more - Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service) - Generous paid time off starting 3-4 weeks’ annually - Student Loan Refinancing Discounts - Professional and Career Development Program - EAP and travel assistance included - Wellness program - Purpose-driven culture focused on improving the lives of our patients, communities, and employees We are excited to share the base salary range for this position is $17.00 per hour, exclusive of fringe benefits or potential bonuses. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. *Benefits for part-time and per diem vary. Please speak to a recruiter for more information. Applicants only. No agencies please.

About MoneyGram Did you know there are 1.4 billion1 people in the world that are financially underserved by traditional banks? In many cases, people that depend on remittances being sent or received, often across different countries. Sometimes even across different continents. MoneyGram impacts the daily life of 1.5 million customers, connecting families and businesses across borders. By relying on a vast network of agents, by being present in 200+ different countries, and by developing cutting-edge payment technology, MoneyGram is paving the way for global financial fairness and inclusion! Will you join us in our journey? What you will get to do as an Operations Specialist · Act as the primary point of contact for MoneyGram’s partners, resolving complex issues related to reconciliation, research, risk, compliance, and customer inquiries, while managing the account base to meet department expectations. · Oversee the reconciliation of unmatched settlements for assigned financial institutions, ensuring timely resolution of discrepancies and compliance with daily priorities related to key accounts and MoneyGram relationships. · Research and analyze item exceptions for customers and the department, resolving them within service level agreements, minimizing financial risk, and maintaining accurate documentation for auditing purposes. · Serve as the key contact for financial institutions, addressing high-dollar adjustments, reconciling complex accounts, and mitigating financial impact through effective resolution of discrepancies across internal systems and settlement files. · Collaborate with internal teams (sales, product, etc.) and external partners to identify and implement process improvements, driving operational efficiencies and enhancing service delivery. · Manage inventory levels at agent and supplier/warehouse locations, assign inventory ranges to agents, track destroyed or lost stock, assist with training new employees, and ensure outsourced functions meet SLAs and quality assurance standards. What you will need to be successful · High School Diploma or GED required. Bachelor’s degree in finance, Accounting, Business, or related field preferred. · 4-6 years of experience in bank operations, partner support, or financial services. · Experience in settlement reconciliation, inventory management, and troubleshooting technical issues. · Previous experience with MoneyGram products, POS systems, or financial institutions preferred. · Strong analytical and problem-solving skills with the ability to resolve complex financial issues. · Experience with reconciliation processes, financial reporting, and settlement systems. · Ability to communicate effectively with internal and external stakeholders across multiple channels (phone, email, chat). · Detail-oriented with strong documentation and audit trail management skills. · Proficient in Microsoft Office (Excel, Word, PowerPoint) and other financial systems and applications. · Ability to manage multiple tasks, prioritize effectively, and work under tight deadlines. · Strong understanding of financial regulations, audit requirements, and risk mitigation practices. · Experience in driving process improvements and system efficiency. Why Join Us? · Drive Real Impact: Play a key role in expanding access to affordable and secure financial services that connect communities globally · Own Your Territory: Take charge of a dynamic region, leading growth and strategy for retail partnerships with autonomy to make decisions that matter. · Grow with a Global Brand: Join a trusted name in cross-border money transfers with a strong presence and reputation across diverse markets. · Collaborate for Success: Be part of a high-performing, collaborative team that values innovation, accountability, and shared wins. · Develop Your Career: Gain exposure to strategic sales, market development, and cross-functional collaboration, positioning you for future leadership opportunities. · Be Recognized: Your contributions to network expansion and market growth will be visible, valued, and celebrated. Location Remote About MoneyGram MoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across over 200 countries and territories. With an industry-leading app and one of the world’s largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50%25 of transactions now digital. MoneyGram does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. MoneyGram also does not hire F-1’s working on EAD for this position. - Flexible Remote First Flexibility - Generous PTO - 13 Paid Holidays - Medical / Dental / Vision Insurance - Life, Disability and other benefits - 401K with competitive Employer Match - Community Service Days - Generous parental leave Anticipated Base Pay: Starting at $50,000+. Disclaimer: The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on the company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Operations Specialist