MoneyGram

Role Description We are looking for a highly motivated Software Engineer to join the Zeta Marketing Platform team. The engineer will be responsible for building scalable, high-performance systems that power customer engagement, campaign orchestration, personalization, analytics, and marketing automation across multiple channels. The ideal candidate should have strong backend engineering skills, experience with distributed systems, and a product mindset to build reliable marketing technology solutions used at scale. - Design, develop, and maintain scalable backend services for the Zeta Marketing Platform. - Build APIs, event-driven systems, and workflows that support customer segmentation, campaign execution, and personalization. - Collaborate with Product, Data Science, Analytics, and frontend teams to deliver end-to-end marketing platform capabilities. - Optimize platform performance, reliability, observability, and scalability. - Develop integrations with internal and external communication channels such as email, push notifications, SMS, WhatsApp, and in-app messaging. - Work on real-time data processing pipelines and customer engagement workflows. - Ensure high engineering standards through code reviews, testing, CI/CD, and operational excellence. - Troubleshoot production issues and participate in on-call rotations when required. - Contribute to architecture discussions and technology decisions. Qualifications - Bachelor’s or Master’s degree in Computer Science or related field. - 6-8 years of experience in backend software engineering. - Strong proficiency in HTML, CSS, and Liquid templating. - Solid understanding of distributed systems, microservices, REST APIs, and asynchronous processing. - Strong problem-solving skills and understanding of system design fundamentals. - Knowledge of CI/CD pipelines, monitoring, and production debugging. - Work experience in Zeta notification platform. - Strong ownership mindset and bias for action. - Ability to work in fast-paced, product-driven environments. - Excellent collaboration and communication skills. - Passion for building scalable systems and solving complex engineering problems. Requirements - Experience working on marketing technology (MarTech), CRM, customer engagement, or campaign management platforms. - Understanding of customer analytics, segmentation, recommendation systems, or personalization engines. - Exposure to high-scale fintech or consumer internet platforms. Benefits - Comprehensive Health Insurance - Full coverage for you and your family, including dental and vision care. Stay healthy and worry-free! - Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones. - Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community. - Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth. - Transfer Fee Reimbursement - Corporate products and services at discounted prices. We’ve got you covered. - Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being. - Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues. - Remote work flexibility - Enjoy the freedom of working remotely with flexible scheduling options. Location This position is based in India. While this is a remote flexible role it is required to reside in this country.

Role Description We’re looking for an integrated marketing leader to develop and drive strategic marketing initiatives with our largest key partners in the US and Canada. Based in the US (with occasional travel), this role partners closely with our Sales VPs and key account managers to build and execute high-impact co-marketing programs with major retailers and financial institutions. You’ll lead the design and rollout of co-branded campaigns, in-store activations, digital partnerships, and joint investments that strengthen MoneyGram’s presence, deliver measurable performance, and deepen partner relationships. This is a highly collaborative role that blends strategic account support with growth marketing execution. If you thrive at the intersection of partnerships and performance this is your chance to make a national impact. What You Will Do - Lead co-marketing initiatives with national accounts - Develop and execute joint marketing programs across digital, in-store, lifecycle, and brand channels - Partner with VP Americas and account managers to align marketing priorities with business objectives - Manage co-investment budgets—ensuring partner marketing dollars are allocated effectively and deliver strong ROI - Design and deliver co-branded assets and campaigns—ensuring promotional incentives and messaging resonate with customers - Coordinate with internal teams (Performance Marketing, CRM, Creative, and Regional Marketing) to ensure partner initiatives integrate seamlessly with MoneyGram’s broader marketing strategy - Track and report on campaign performance—sharing results with both internal leadership and external partners - Support key product launches and seasonal moments with national partners, ensuring retail and digital channels are activated effectively - Serve as the marketing point of contact for national account teams, strengthening relationships and surfacing new opportunities Qualifications - 6–10 years of marketing experience, with a focus on partnerships, co-branded campaigns, or national retail accounts - Proven ability to manage co-marketing budgets, asset development, and campaigns from strategy through to hands-on execution - Strong relationship-building skills—comfortable working with senior stakeholders at both MoneyGram and partner organizations - Polished presentation skills and proven ability to socialize plans and secure buy-in from cross-functional partners and stakeholders - Hands-on experience with co-branded creative development across multiple channels - Strong analytical skills—able to measure impact, report results, and optimize investment - Collaborative operator who thrives in cross-functional environments - Experience collaborating with large retailers, payment networks, or financial institutions is a strong plus - Based in the US, with flexibility for occasional travel Benefits - Remote first flexibility - Generous PTO - 13 Paid Holidays - Medical / Dental / Vision Insurance - Life, Disability, and other benefits - 401k with competitive Employer Match - Community Service Days - Generous Parental Leave - Anticipated Base Pay: $155,000 - $180,000 + participation in our annual bonus plan

Role Description The Implementation Coordinator is responsible for executing and managing onboarding workflows for partner applications and existing partner modifications. This role ensures that applications progress efficiently through automated due diligence and partner configuration processes, while maintaining high standards of accuracy, compliance, and operational discipline. What You Will Get to Do - Workflow Execution & Monitoring - Execute end-to-end onboarding workflows for assigned partners, ensuring timely progression through each stage. - Monitor application status across systems and proactively address delays or bottlenecks. - Ensure all required steps are completed in accordance with defined processes and SLAs. - Monitor performance of new partners through established timeline. - Automation & System Interaction - Utilize automated tools for due diligence, validation, and partner configuration setup. - Review system outputs for completeness and accuracy, identifying exceptions or discrepancies. - Trigger appropriate workflows and actions based on system results. - Data Accuracy & Documentation - Validate partner information and ensure data integrity across platforms. - Maintain complete and audit-ready documentation aligned with compliance requirements. - Ensure all onboarding records are properly captured within internal systems. - Issue Identification & Escalation - Identify missing information, inconsistencies, or process breakdowns. - Escalate issues to senior team members with clear context and supporting details. - Support resolution of workflow blockers to maintain onboarding momentum. - Operational Support - Collaborate with internal teams (Compliance, Operations, Credit, Treasury) to support onboarding activities. - Contribute to continuous improvement by identifying inefficiencies in workflows or systems. Qualifications - Bachelor’s degree preferred, or equivalent combination of education and experience in business, compliance, or technical fields. - 1–3 years of experience in operations, onboarding, or financial services (preferred). - Experience in payments, fintech, or remittance environments is a plus. - Familiarity with workflow tools, CRM systems, or onboarding platforms. Requirements - Bilingual fluency required, including professional-level English communication (written and verbal). Knowledge of French would be highly beneficial. - Strong operational judgment and problem-solving skills. - Ability to make decisions within structured guidelines. - High attention to detail and data accuracy. - Ability to manage multiple workflows in a fast-paced environment. - Effective communication and stakeholder coordination skills. - Comfort working with automated systems and interpreting system outputs. Benefits - Comprehensive Health Insurance - Full coverage for you and your family, including dental and vision care. Stay healthy and worry-free! - Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones. - Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community. - Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth. - Transfer Fee Reimbursement - Corporate products and services at discounted prices. We’ve got you covered. - Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being. - Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues. - Remote work flexibility - Enjoy the freedom of working remotely with flexible scheduling options. Company Description MoneyGram is a global payments network built to move money across borders with speed, simplicity and trust. Its omnichannel platform empowers consumers, developers and agents to transfer cash, fiat and stablecoin however it works best for them. The company serves over 50 million customers a year across 200+ countries and territories, nearly half a million retail locations and a rapidly expanding digital ecosystem reaching billions of devices. As one of the most recognized and trusted names in global payments, MoneyGram continues to reinvent how money moves — helping people around the world support their loved ones and build better futures.

Role Description We’ve created a new marketing engine from scratch, and are looking for a Senior Marketing Manager to own CRM strategy. In this role, you will collaborate with product leaders as a marketing conduit, ensuring launches are marketed effectively across all paid and organic touchpoints. This role will coordinate marketing plans across all marketing teams, but will report into the CRM organization. This role will also require some hands-on work directly with CRM tools. What you'll do: - Own marketing planning and execution across new product launches, including campaign strategy, channel mix, and messaging cadence. - Design, build, and deploy ad hoc and lifecycle campaigns relating to new products across email, SMS, and push while ensuring quality, consistency, and reporting integrity. - Partner cross-functionally with performance, product, creative, data, and regional teams to create a prioritized lifecycle roadmap rooted in data. - Manage up to leadership and across to peers to support cross-team development, bringing operational clarity and creative quality to the execution process. - Lead A/B testing and experimentation across content, targeting, and journeys post GTM, using insights to continuously improve customer engagement. - Monitor and analyze campaign performance, sharing results and recommendations to improve future creative, targeting, and structure. - Collaborate on content strategy and provide feedback that drives performance across multiple markets and audience types. Qualifications - 7-10 years of experience in CRM, lifecycle, or product marketing, ideally in CRM. - Demonstrates the ability to speak CRM tech stack: you know what an API is, what attributes are, and you understand how to read HTML code. - Demonstrates the ability to apply audience segmentation, behavioral targeting, and lifecycle strategy to product launches. - Strong cross-functional influencer with the ability to manage up, down, and across to implement process and ways of working across GTM projects. - Data-literate and comfortable building performance narratives based on message engagement, conversion, and other metrics. - A detail-oriented communicator and project manager—able to drive clarity and alignment across functions and timelines. - Experience with translating product experiences into marketing messaging and being able to collaborate with copy/design teams to bring messages to life. - Passionate about scaling CRM as a growth lever, and excited to build within a fast-moving, high-impact team. - Proficient in Braze, Iterable, Zeta, or a similar CRM platform. Familiarity with CDPs and data enrichment tools is a plus. Requirements - This position will be remotely based in the United States, Central or Eastern time zones strongly preferred. Benefits - Remote first flexibility. - Generous PTO. - 13 Paid Holidays. - Medical / Dental / Vision Insurance. - Life, Disability, and other benefits. - 401k with competitive Employer Match. - Community Service Days. - Generous Parental Leave. - Anticipated Base Pay: $120,000 - $160,000 + participation in our annual bonus plan.

Title: Sr Territory Account Executive Location: Austin United States Job Description: We are seeking a Senior Territory Account Executive who is responsible for maximizing revenue, developing sales for retail business within an assigned territory, and promoting MoneyGram Products to new and existing retail partners. The Senior Territory Account Executive is also responsible for developing and executing sales plans, coordinate efforts with territory partners in a team environment, accurately complete routine reports and be compliant with regulatory and company guidelines. What you will get to do: - Prospect and generate new revenue sales by sign in new retail locations and support sales ramp up to add value to the MoneyGram Business. - Promote MoneyGram POS and Products that delivers services such Money Transfer, Express Payments, Money Orders and digital services. - Maintain and growth sales and revenue from the existing portfolio. - Keep a weekly In-Person visit plan to maintain sales and drive revenue growth. Visiting at least 35 retailers per week. Report each visit/ call in the MG partner profile. - Meet and exceed key performance indicators, sales call/visits activity, Wire Sales Targets, Revenue Targets and Partner activation targets. - Collaborate cross-functionally with the inside sales and internal teams to leverage cross-selling opportunities, address cases and maximize product offering. - Demonstrates thorough knowledge of MoneyGram products (Money Orders, Money Transfers, Bill payments, and prepaid cards) to further educate business owners and decision makers. - Maintains up-to-date database to document sales call information, trends, future call objectives, sampling data and overall sales performance. Use all available data and reporting to identify growth opportunities within sales territory. Who you are: Education: - BA/BS degree in related field preferred or equivalent work experience. Experience: - 5 years' experience in a field sales role, selling, and servicing retail customers. - Demonstrated expertise in independently planning, managing and executing sales strategies. Essential Skills: - Bilingual - Spanish is a must. - Proven track record in sales, with a demonstrated ability to increase network expansion/volumes. - Negotiation. - Able to commute 80% of the time. - Demonstrated experience in building and maintaining customer/client relationships and identifying opportunities to improve business success for both parties. - Prior exposure in presenting product/service opportunities to clients/customers. - First class interpersonal skills, able to build and maintain credible relationships with Agents in person and over the telephone. - Strong presentation skills - ability to present to prospective Agents in a professional format. - Excellent organizational skills; ability to prioritize own workload and liaison with a geographically dispersed team. - Excellent problem solving skills - able to effectively and proactively identify and analyze problems and find appropriate solutions. - Commercial acumen - able to work with key business partners to maximize business capacity for all parties. - Able to work in a culturally diverse environment and be sensitive to cultural differences. - Computer literate - able to use Microsoft suite of packages. - Must have your own vehicle. Why Join Us? - Drive Real Impact: Play a key role in expanding access to affordable and secure financial services that connect communities globally - Own Your Territory: Take charge of a dynamic region, leading growth and strategy for retail partnerships with autonomy to make decisions that matter. - Grow with a Global Brand: Join a trusted name in cross-border money transfers with a strong presence and reputation across diverse markets. - Collaborate for Success: Be part of a high-performing, collaborative team that values innovation, accountability, and shared wins. - Develop Your Career: Gain exposure to strategic sales, market development, and cross-functional collaboration, positioning you for future leadership opportunities. - Be Recognized: Your contributions to network expansion and market growth will be visible, valued, and celebrated. Location This role covers the Austin, Texas area with up to 50% travel About MoneyGram: MoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across over 200 countries and territories. With an industry-leading app and one of the world's largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital. Headquartered in Dallas, Texas, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row. MoneyGram does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. MoneyGram also does not hire F-1's working on EAD for this position. - Flexible Remote First Flexibility - Generous PTO - 13 Paid Holidays - Medical / Dental / Vision Insurance - Life, Disability and other benefits - 401K with competitive Employer Match - Community Service Days - Generous parental leave Anticipated Base Pay: Starting at $65,000 and participation in our uncapped sales incentive plan. We are open to going significantly higher based on your experience and skill set Disclaimer: The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on the company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Primary Location : United States of America-Texas-Austin Work Locations : Virtual-Austin Organization : Sales : Full-time Travel : Yes, 75 % of the Time

Role Description We are seeking a hands-on Engineering Manager, capable of leveraging automation and AI, who thrives in a fast-paced environment where their skills shape the future of payments. - Build resilient and scalable APIs in Java/Kotlin, using SpringBoot. And in Typescript, using Node.js and Express. - Lead an experienced team of payments engineers, overseeing all aspects of SDLC, including authoring and reviewing contributions. - Own your products and services vertically, from ideation to production. - Leverage automation to manage infrastructure, testing, deploying, and monitoring. - Work on a highly regulated and compliance-heavy environment, while still capable of being disruptive and innovative. - Be part of a diverse yet like-minded group of people, caring for your customers and for delivering high value efficiently. Qualifications - Minimum 2+ years of experience leading cross-functional teams, delivering high-impact products. - At least 5 years of experience in software development, preferably in the fintech and/or payments space. - Capacity to collaborate with your product manager and deliver your roadmap and manage your stakeholders. - A pragmatic understanding of agile methodologies, SDLC tooling, and effective communication practices. - Embracing a data-driven form of product management, and an obsession for KPIs, performance, and observability. Requirements - Proficiency with relational (PostgreSQL) and NoSQL (Couchbase) databases. - Being versed with the AWS toolset (EKS, Fargate, API GW, S3, RDS, DynamoDB, ElastiCache, Kinesis/MFK, etc) and capable of describing infrastructure using IaC technologies (AWS CDK, Terraform, CloudFormation). Location Remote Company Description MoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across over 200 countries and territories. With an industry-leading app and one of the world’s largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50% of transactions now digital.

About MoneyGram Did you know there are 1.4 billion1 people in the world that are financially underserved by traditional banks? In many cases, people that depend on remittances being sent or received, often across different countries. Sometimes even across different continents. MoneyGram impacts the daily life of 1.5 million customers, connecting families and businesses across borders. By relying on a vast network of agents, by being present in 200+ different countries, and by developing cutting-edge payment technology, MoneyGram is paving the way for global financial fairness and inclusion! Will you join us in our journey? What you will get to do as an Operations Specialist · Act as the primary point of contact for MoneyGram’s partners, resolving complex issues related to reconciliation, research, risk, compliance, and customer inquiries, while managing the account base to meet department expectations. · Oversee the reconciliation of unmatched settlements for assigned financial institutions, ensuring timely resolution of discrepancies and compliance with daily priorities related to key accounts and MoneyGram relationships. · Research and analyze item exceptions for customers and the department, resolving them within service level agreements, minimizing financial risk, and maintaining accurate documentation for auditing purposes. · Serve as the key contact for financial institutions, addressing high-dollar adjustments, reconciling complex accounts, and mitigating financial impact through effective resolution of discrepancies across internal systems and settlement files. · Collaborate with internal teams (sales, product, etc.) and external partners to identify and implement process improvements, driving operational efficiencies and enhancing service delivery. · Manage inventory levels at agent and supplier/warehouse locations, assign inventory ranges to agents, track destroyed or lost stock, assist with training new employees, and ensure outsourced functions meet SLAs and quality assurance standards. What you will need to be successful · High School Diploma or GED required. Bachelor’s degree in finance, Accounting, Business, or related field preferred. · 4-6 years of experience in bank operations, partner support, or financial services. · Experience in settlement reconciliation, inventory management, and troubleshooting technical issues. · Previous experience with MoneyGram products, POS systems, or financial institutions preferred. · Strong analytical and problem-solving skills with the ability to resolve complex financial issues. · Experience with reconciliation processes, financial reporting, and settlement systems. · Ability to communicate effectively with internal and external stakeholders across multiple channels (phone, email, chat). · Detail-oriented with strong documentation and audit trail management skills. · Proficient in Microsoft Office (Excel, Word, PowerPoint) and other financial systems and applications. · Ability to manage multiple tasks, prioritize effectively, and work under tight deadlines. · Strong understanding of financial regulations, audit requirements, and risk mitigation practices. · Experience in driving process improvements and system efficiency. Why Join Us? · Drive Real Impact: Play a key role in expanding access to affordable and secure financial services that connect communities globally · Own Your Territory: Take charge of a dynamic region, leading growth and strategy for retail partnerships with autonomy to make decisions that matter. · Grow with a Global Brand: Join a trusted name in cross-border money transfers with a strong presence and reputation across diverse markets. · Collaborate for Success: Be part of a high-performing, collaborative team that values innovation, accountability, and shared wins. · Develop Your Career: Gain exposure to strategic sales, market development, and cross-functional collaboration, positioning you for future leadership opportunities. · Be Recognized: Your contributions to network expansion and market growth will be visible, valued, and celebrated. Location Remote About MoneyGram MoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across over 200 countries and territories. With an industry-leading app and one of the world’s largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50%25 of transactions now digital. MoneyGram does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. MoneyGram also does not hire F-1’s working on EAD for this position. - Flexible Remote First Flexibility - Generous PTO - 13 Paid Holidays - Medical / Dental / Vision Insurance - Life, Disability and other benefits - 401K with competitive Employer Match - Community Service Days - Generous parental leave Anticipated Base Pay: Starting at $50,000+. Disclaimer: The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on the company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Operations Specialist

About MoneyGram Did you know there are 1.4 billion1 people in the world that are financially underserved by traditional banks? In many cases, people that depend on remittances being sent or received, often across different countries. Sometimes even across different continents. MoneyGram impacts the daily life of 1.5 million customers, connecting families and businesses across borders. By relying on a vast network of agents, by being present in 200+ different countries, and by developing cutting-edge payment technology, MoneyGram is paving the way for global financial fairness and inclusion! Will you join us in our journey? What you will get to do as an Operations Specialist · Act as the primary point of contact for MoneyGram’s partners, resolving complex issues related to reconciliation, research, risk, compliance, and customer inquiries, while managing the account base to meet department expectations. · Oversee the reconciliation of unmatched settlements for assigned financial institutions, ensuring timely resolution of discrepancies and compliance with daily priorities related to key accounts and MoneyGram relationships. · Research and analyze item exceptions for customers and the department, resolving them within service level agreements, minimizing financial risk, and maintaining accurate documentation for auditing purposes. · Serve as the key contact for financial institutions, addressing high-dollar adjustments, reconciling complex accounts, and mitigating financial impact through effective resolution of discrepancies across internal systems and settlement files. · Collaborate with internal teams (sales, product, etc.) and external partners to identify and implement process improvements, driving operational efficiencies and enhancing service delivery. · Manage inventory levels at agent and supplier/warehouse locations, assign inventory ranges to agents, track destroyed or lost stock, assist with training new employees, and ensure outsourced functions meet SLAs and quality assurance standards. What you will need to be successful · High School Diploma or GED required. Bachelor’s degree in finance, Accounting, Business, or related field preferred. · 4-6 years of experience in bank operations, partner support, or financial services. · Experience in settlement reconciliation, inventory management, and troubleshooting technical issues. · Previous experience with MoneyGram products, POS systems, or financial institutions preferred. · Strong analytical and problem-solving skills with the ability to resolve complex financial issues. · Experience with reconciliation processes, financial reporting, and settlement systems. · Ability to communicate effectively with internal and external stakeholders across multiple channels (phone, email, chat). · Detail-oriented with strong documentation and audit trail management skills. · Proficient in Microsoft Office (Excel, Word, PowerPoint) and other financial systems and applications. · Ability to manage multiple tasks, prioritize effectively, and work under tight deadlines. · Strong understanding of financial regulations, audit requirements, and risk mitigation practices. · Experience in driving process improvements and system efficiency. Why Join Us? · Drive Real Impact: Play a key role in expanding access to affordable and secure financial services that connect communities globally · Own Your Territory: Take charge of a dynamic region, leading growth and strategy for retail partnerships with autonomy to make decisions that matter. · Grow with a Global Brand: Join a trusted name in cross-border money transfers with a strong presence and reputation across diverse markets. · Collaborate for Success: Be part of a high-performing, collaborative team that values innovation, accountability, and shared wins. · Develop Your Career: Gain exposure to strategic sales, market development, and cross-functional collaboration, positioning you for future leadership opportunities. · Be Recognized: Your contributions to network expansion and market growth will be visible, valued, and celebrated. Location Remote About MoneyGram MoneyGram International, Inc. is a global financial technology leader, empowering consumers and businesses to send and manage money across over 200 countries and territories. With an industry-leading app and one of the world’s largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50%25 of transactions now digital. MoneyGram does not sponsor US work authorizations for this job position including H-1B, O-1, and TN. MoneyGram also does not hire F-1’s working on EAD for this position. - Flexible Remote First Flexibility - Generous PTO - 13 Paid Holidays - Medical / Dental / Vision Insurance - Life, Disability and other benefits - 401K with competitive Employer Match - Community Service Days - Generous parental leave Anticipated Base Pay: Starting at $50,000+. Disclaimer: The salary/pay rate listed is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on the company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Operations Specialist

Sr. Director, Global Pricing MoneyGram is one of the most trusted and recognized brands in global payments, serving over 50 million customers a year across 200+ countries through nearly 500,000 retail locations and a rapidly expanding digital ecosystem. We're driving a bold transformation, building the next generation of cross-border payments with both fiat and stablecoin capabilities at scale. We are seeking a leader in Pricing to define, build, and optimize the pricing strategy that power MoneyGram’s global omnichannel remittance services as well as new product pricing in areas, like crypto. You will lead the operating model that balances revenue growth, contribution margin, and customer value across corridors, channels, and customer lifecycles. This is a highly visible role at the core of MoneyGram’s commercial engine, with direct impact on financial performance and long‑term value creation. This role reports to the EVP of Growth and Partnerships. WHAT YOU WILL LEAD 1. Pricing P&L Ownership and Strategy • Own global pricing as a true P&L, accountable for revenue, contribution margin, take rate, and profitability across corridors, channels, and customer segments. • Define enterprise-wide pricing strategy that aligns business objectives—growth, margin optimization, customer acquisition, and retention—with market dynamics and competitive positioning. • Set pricing objectives and guardrails that balance short term performance with long term customer value and brand trust. 2. Pricing Models, Economics & Testing • Oversee the development and application of pricing models covering FX spreads, fees, corridor economics, elasticity, and competitive benchmarking. • Lead pricing experimentation, including A/B testing, pilots, cohort based pricing, and lifecycle driven offers to continuously optimize performance. • Translate economic shifts into actionable pricing strategies and changes that drive measurable financial outcomes. 3. Performance Management & Forecasting • Define KPIs, dashboards, and reporting that track pricing performance, revenue quality, margin stability, and customer behavior. • Partner with Finance and Analytics to forecast pricing impacts, quantify trade offs, and support business planning and investment decisions. • Ensure leadership has clear visibility into pricing drivers, risks, and opportunities across the global portfolio. 4. Cross-Functional & Executive Leadership • Act as the pricing thought leader and executive partner across the Business, Finance, Product, Marketing, and Compliance. • Build a deep relationship with Treasury to manage the Fx rate inputs to the pricing system. • Influence senior stakeholders through clear, data-backed recommendations and structured decision frameworks. • Build and develop high performing pricing talent and foster a culture that treats pricing as a core general management discipline. WHO YOU ARE Experience • 10+ years in pricing within fintech, payments, or related domains. • Strong background in growth and transformation business environments. Capabilities • Deep understanding of pricing economics, including FX based pricing, fees, elasticity, corridor level performance, and customer segmentation. • Strong analytical and financial acumen, paired with the ability to translate insights into clear strategic and operational decisions. • Comfortable leading experimentation and using data to inform continuous optimization. • Exceptional communication skills—able to explain complex technical/financial concepts simply. • High bias for action; thrives in fast moving, evolving environments. Leadership Profile • Customer centric and data driven thinker. • Balances strategic vision with hands on execution. • Builds systems that scale globally while empowering local teams. • Clear, structured communicator; excellent cross functional collaborator. LOCATION MoneyGram is headquartered in Dallas but location for this role is flexible. ABOUT MONEYGRAM MoneyGram is a global financial technology leader, empowering consumers and businesses to send and manage money across 200 countries and territories. With an industry-leading app and one of the world's largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50%25 of transactions now digital. Headquartered in Dallas, TX, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row. The company is backed by Madison Dearborn Partners, a leading private equity firm, which acquired MoneyGram in 2023.y firm, which acquired MoneyGram in 2023. Sr Pricing

Sr. Director, Global Pricing MoneyGram is one of the most trusted and recognized brands in global payments, serving over 50 million customers a year across 200+ countries through nearly 500,000 retail locations and a rapidly expanding digital ecosystem. We're driving a bold transformation, building the next generation of cross-border payments with both fiat and stablecoin capabilities at scale. We are seeking a leader in Pricing to define, build, and optimize the pricing strategy that power MoneyGram’s global omnichannel remittance services as well as new product pricing in areas, like crypto. You will lead the operating model that balances revenue growth, contribution margin, and customer value across corridors, channels, and customer lifecycles. This is a highly visible role at the core of MoneyGram’s commercial engine, with direct impact on financial performance and long‑term value creation. This role reports to the EVP of Growth and Partnerships. WHAT YOU WILL LEAD 1. Pricing P&L Ownership and Strategy • Own global pricing as a true P&L, accountable for revenue, contribution margin, take rate, and profitability across corridors, channels, and customer segments. • Define enterprise-wide pricing strategy that aligns business objectives—growth, margin optimization, customer acquisition, and retention—with market dynamics and competitive positioning. • Set pricing objectives and guardrails that balance short term performance with long term customer value and brand trust. 2. Pricing Models, Economics & Testing • Oversee the development and application of pricing models covering FX spreads, fees, corridor economics, elasticity, and competitive benchmarking. • Lead pricing experimentation, including A/B testing, pilots, cohort based pricing, and lifecycle driven offers to continuously optimize performance. • Translate economic shifts into actionable pricing strategies and changes that drive measurable financial outcomes. 3. Performance Management & Forecasting • Define KPIs, dashboards, and reporting that track pricing performance, revenue quality, margin stability, and customer behavior. • Partner with Finance and Analytics to forecast pricing impacts, quantify trade offs, and support business planning and investment decisions. • Ensure leadership has clear visibility into pricing drivers, risks, and opportunities across the global portfolio. 4. Cross-Functional & Executive Leadership • Act as the pricing thought leader and executive partner across the Business, Finance, Product, Marketing, and Compliance. • Build a deep relationship with Treasury to manage the Fx rate inputs to the pricing system. • Influence senior stakeholders through clear, data-backed recommendations and structured decision frameworks. • Build and develop high performing pricing talent and foster a culture that treats pricing as a core general management discipline. WHO YOU ARE Experience • 10+ years in pricing within fintech, payments, or related domains. • Strong background in growth and transformation business environments. Capabilities • Deep understanding of pricing economics, including FX based pricing, fees, elasticity, corridor level performance, and customer segmentation. • Strong analytical and financial acumen, paired with the ability to translate insights into clear strategic and operational decisions. • Comfortable leading experimentation and using data to inform continuous optimization. • Exceptional communication skills—able to explain complex technical/financial concepts simply. • High bias for action; thrives in fast moving, evolving environments. Leadership Profile • Customer centric and data driven thinker. • Balances strategic vision with hands on execution. • Builds systems that scale globally while empowering local teams. • Clear, structured communicator; excellent cross functional collaborator. LOCATION MoneyGram is headquartered in Dallas but location for this role is flexible. ABOUT MONEYGRAM MoneyGram is a global financial technology leader, empowering consumers and businesses to send and manage money across 200 countries and territories. With an industry-leading app and one of the world's largest cash distribution networks, MoneyGram processes more than $200 billion annually, serving over 50 million people. A pioneer in blockchain technology, the company enables customers to buy, sell, and hold digital currencies, with over 50%25 of transactions now digital. Headquartered in Dallas, TX, MoneyGram is celebrated for its strong culture, earning the Top Workplaces USA award three years in a row. The company is backed by Madison Dearborn Partners, a leading private equity firm, which acquired MoneyGram in 2023.y firm, which acquired MoneyGram in 2023. Sr Pricing