Welcome to Decision Foundry - Data Analytics Division! We are proud to introduce ourselves as a certified "Great Place to Work," where we prioritize creating an exceptional work environment. As a global company, we embrace a diverse culture, fostering inclusivity across all levels. Originating from a well-established 19-year web analytics company, we remain dedicated to our employee-centric approach. By valuing our team members, we aim to enhance engagement and drive collective success. We are a leading Data Analytics & Salesforce consulting firm delivering transformative digital solutions for businesses across industries. Our expert team partners with clients to unlock the full potential of the Salesforce ecosystem, with a specialized focus on data-driven marketing, automation, and AI-powered personalization.  We win as an organization through our core tenets. They include: ·       One Team. One Theme. ·       We sign it. We deliver it. ·       Be Accountable and Expect Accountability. ·       Raise Your Hand or Be Willing to Extend it Role summary We are seeking a Salesforce Consultant for our client who thrives in a scrappy, high-ownership environment where your work directly shapes the company’s trajectory, you’ll feel right at home here. Work Arrangement: Remote Responsibilities - Own and resolve post-go-live technical requests from customers, including configuration updates, data imports, and managed service tasks, with a focus on timely resolution and high customer satisfaction. - Collaborate with CSMs and the Support team to triage and manage technical escalations from live customers. - Work closely with Product and Engineering to support customer rollouts of new features and managed package upgrades. - Track and log time against customer requests, ensuring transparency in effort and accurate scoping. - Translate customer needs into defined technical requirements and solution designs. - Draft, scope, and refine customer-facing Statements of Work (SOWs) for new or expanded post-go-live servicesDeliver configuration updates in Salesforce, including objects, fields, flows, layouts, reports, dashboards, and permission sets. - Maintain documentation and best practices to support recurring or common post-go-live needs. - Participate in planning and stand-ups to track deadlines, progress, and scope changes for ongoing work. - Identify opportunities to improve customer outcomes through better configuration, automation, and data structure.

• Design and implement custom code solutions which leverage Apex, Javascript, Visualforce, Lightning Components, Omniscript, and Business Rules Engine • Collaborate with Solution Architects on client solutions to provide detailed and sound solution designs • Develop strategies to solve complex technical challenges • Responsible for implementing solutions that support business requirements and drive key decisions that improve processes and productivity • Provide data models for tailor-made customizations (with Solution Architects). • Perform code reviews • Ensure technical solutions meet client’s business requirements • Perform unit testing for client use cases • Assist in Deployment between environments • Manage technical collateral for hand off at the end of the project • Commit changes to source control and open pull requests • Review and merge work in source control • Run data deployments (sandbox seeding) to test features • Run final releases to production and be able to roll back or restore if needed

• Support discovery sessions and requirements gathering with clients. • Assist with Salesforce configuration, automation (Flows), and solution design. • Document workflows, use cases, and user stories for system enhancements. • Collaborate with the delivery team to configure, test, and deploy solutions. • Help develop and execute test cases to ensure solutions meet business requirements. • Participate in client-facing meetings and contribute to solution demos. • Support 'build vs. buy' analysis for third-party integrations when needed.

• Analyze business processes and identify areas for improvement using Salesforce. • Gather, document, and prioritize business requirements from stakeholders. • Create user stories, use cases, and process maps. • Collaborate with Salesforce administrators and developers to design solutions. • Conduct testing of new functionalities (UAT, SIT) and support deployment. • Lead workshops and training sessions for end users. • Prepare business and system documentation. • Monitor the effectiveness of implemented solutions and recommend improvements