• Connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships. • Achieve clients goals and help virtual professionals find purpose and growth in their work. • Streamline application process by asking applicants to provide specific details including English proficiency rating, a Coconut VA profile (resume), and a short introduction video.

• Manage inbound and outbound patient calls with a professional and empathetic approach. • Respond to patient inquiries via email, chat, SMS, or other communication channels. • Schedule, reschedule, and confirm patient appointments. • Maintain and update patient records accurately in the clinic’s CRM, EMR, or scheduling systems. • Assist with follow-ups, reminders, and patient coordination. • Handle administrative tasks such as data entry, document management, and reporting. • Escalate urgent concerns or complex patient issues to the appropriate healthcare staff. • Support billing inquiries, insurance verification, or referrals as required. • Ensure all communication is clear, accurate, and aligned with patient care standards. • Maintain strict confidentiality and compliance with patient data privacy requirements.

• Triage, organize, and respond to a high volume of emails, clearing backlog and setting up ongoing systems for efficiency. • Manage multiple email inboxes and calendars, ensuring smooth scheduling and coordination. • Coordinate and schedule appointments, meetings, and events with attention to detail and timeliness. • Track and organize sponsorships, forms, and other administrative records. • Serve as a point of contact for the students, handling inquiries and providing support. • Answer and manage phone calls in a professional and timely manner. • Research and organize projects with multiple steps, ensuring progress is tracked and tasks are completed efficiently. • Proactively remind the executive of priorities and action items, helping keep things moving while they are busy clinically during the day. • Support general executive needs, primarily via email and LinkedIn communication. • Provide ad hoc administrative support as needed.

• Research and identify podcast guests and talent aligned with brand goals; • Gather and organize contact information for outreach; • Support outreach preparation and tracking; • Assist with episode planning (topics, outlines, talking points); • Help organize content calendars and production timelines; • Support overall podcast workflow and coordination; • Analyze and organize podcast performance data and metrics; • Maintain and update tracking systems (Google Sheets, internal tools); • Help identify trends and insights from performance data; • Manage task lists and help prioritize daily activities; • Schedule meetings and coordinate calendars; • Draft and format emails for outreach and internal communication; • Create and format presentation decks using templates (Canva / PowerPoint);