• Manage inbound and outbound patient calls with a professional and empathetic approach. • Respond to patient inquiries via email, chat, SMS, or other communication channels. • Schedule, reschedule, and confirm patient appointments. • Maintain and update patient records accurately in the clinic’s CRM, EMR, or scheduling systems. • Assist with follow-ups, reminders, and patient coordination. • Handle administrative tasks such as data entry, document management, and reporting. • Escalate urgent concerns or complex patient issues to the appropriate healthcare staff. • Support billing inquiries, insurance verification, or referrals as required. • Ensure all communication is clear, accurate, and aligned with patient care standards. • Maintain strict confidentiality and compliance with patient data privacy requirements.

• Triage, organize, and respond to a high volume of emails, clearing backlog and setting up ongoing systems for efficiency. • Manage multiple email inboxes and calendars, ensuring smooth scheduling and coordination. • Coordinate and schedule appointments, meetings, and events with attention to detail and timeliness. • Track and organize sponsorships, forms, and other administrative records. • Serve as a point of contact for the students, handling inquiries and providing support. • Answer and manage phone calls in a professional and timely manner. • Research and organize projects with multiple steps, ensuring progress is tracked and tasks are completed efficiently. • Proactively remind the executive of priorities and action items, helping keep things moving while they are busy clinically during the day. • Support general executive needs, primarily via email and LinkedIn communication. • Provide ad hoc administrative support as needed.

• Research and identify podcast guests and talent aligned with brand goals; • Gather and organize contact information for outreach; • Support outreach preparation and tracking; • Assist with episode planning (topics, outlines, talking points); • Help organize content calendars and production timelines; • Support overall podcast workflow and coordination; • Analyze and organize podcast performance data and metrics; • Maintain and update tracking systems (Google Sheets, internal tools); • Help identify trends and insights from performance data; • Manage task lists and help prioritize daily activities; • Schedule meetings and coordinate calendars; • Draft and format emails for outreach and internal communication; • Create and format presentation decks using templates (Canva / PowerPoint);

Title: Practice Assistant Location: San Francisco, California, USA Full time job requisition id R-3875 Job Description: At Norton Rose Fulbright, people thrive because of a shared commitment to quality, unity and integrity. The highly regarded law firm consistently receives recognition from Great Place to Work and Top Workplaces, two companies that specialize in assessing organizational culture. Teams collaborate across regions, value new ideas and deliver meaningful client solutions, supported by a culture that embraces ambition, development and shared success. With more than 3,000 lawyers and 3,000 business services professionals working together across 50 offices worldwide, this global law firm provides a full range of legal services to leading corporations and financial institutions operating in key markets and sectors. Norton Rose Fulbright is seeking a Practice Assistant to support lawyers, paralegals and other legal personnel with essential functions necessary in representing firm clients, such as the preparation of legal documents, file maintenance and management and general administrative duties. This position will work a hybrid schedule of three days in the office and two days remote based in our San Francisco office. Overtime and flexibility in schedule may be required from time to time. Responsibilities include but are not limited to: - Accept work assignments from practice group lawyers and work collaboratively with other Practice Assistants and Practice Coordinators on duties assigned - Complete administrative tasks for assigned practice group, including expense reports, vendor payments, preparing binders, time entry, travel arrangements, electronic document management and paper document organization - Assist with trial preparation including organize and index exhibits, prepare trial binders and manage document-intensive files - Maintain case files including filing pleadings, motions and docketing deadlines - File documents using electronic and paper systems; create new case files and folders using records database and document management system - Provide administrative support including printing, scanning, duplicating, preparing mail, overnight packages and hand deliveries - Assist with research for projects - Schedule meetings, conference calls, and reserve conference - Assists with preparing, editing and proofreading a variety of documents - Additional responsibilities or special projects, as requested Other duties Please note this job description does not cover or contain all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications and experience: - Minimum one year experience in a law firm or professional service organization preferred - Associate’s or Bachelor’s degree preferred; high school diploma is required - Proficient in Microsoft Office Suite, including PowerPoint and Excel - Tech savvy and willing to invest in becoming proficient in new software - Excellent verbal and written communication skills - Excellent organizational skills and attention to detail - Strong time management skills; able to prioritize actions from multiple sources - Ability to work harmoniously and effectively with others as part of a team - Strong work ethic and positive attitude, with flexibility to work overtime as needed - Exercises confidentiality and discretion - Self-starter who takes initiative and has willingness to learn - Demonstrates accountability; takes ownership and pride in work - Ability to learn and understand basic firm principles Employees are entitled to compensation commensurate with skill and experience. The full time base annual salary for this position in the San Francisco market is expected to range between $58,000 and $75,000. This range represents the firm’s good faith and reasonable estimate of the range of possible compensation at the time of posting for a position in San Francisco. Salaries in other markets will vary depending on market data. Bonus opportunities are non-guaranteed and are dependent upon individual and firm performance. Norton Rose Fulbright will consider for employment qualified applicants with criminal histories pursuant to the San Francisco Fair Chance Ordinance. Norton Rose Fulbright US LLP is committed to providing employees with a comprehensive and competitive benefits package that supports you, your health, and your family. Benefit packages include access to three medical plans, dental, vision, life, and disability insurance. Employees can also access pre-tax benefits such as health savings and flexible spending accounts. Norton Rose Fulbright helps provide financial security by allowing employees to participate in a 401(k) savings plan and profit-sharing plans if eligible. Full- time employees are eligible to access fertility benefits designed to support fertility and family-forming journeys. In addition to the Firm’s health and welfare benefits above, we offer a competitive paid time off plan, which provides a minimum of 20 days off based on your role and tenure with the firm. The firm offers a generous paid parental leave benefit allowing parents to take a minimum of 14 weeks of paid leave to bond with your newborn, or adopted child(ren). Employees are also entitled to 11 Firm holidays. Norton Rose Fulbright US LLP is an Equal Opportunity Employer and complies with all applicable federal laws and their implementing regulations that require the collection and recording of certain data and information. The information we receive will not be used to make any decision regarding employment and will be kept separate from your application. Similarly, self-identification information is kept confidential and used only in accordance with applicable federal laws and regulations. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Norton Rose Fulbright is committed to providing reasonable accommodation as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or accommodation to complete your application, please contact us.hr@nortonrosefulbright.com. Please provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case basis. E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce. Equal Employment Opportunity Norton Rose Fulbright US LLP will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the firm, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).