Capita Business Services Ltd (CBSL) is the official provider of registration services for gas installation businesses across Great Britain, the Isle of Man, Jersey, and Guernsey. We are looking for a dedicated professional to oversee the operational field management of a select group of large businesses and Gas Safety Management Registrations (GSMR), ensuring comprehensive compliance with all gas operation standards. This role involves conducting inspections based on risk assessments, consumer complaints, or other necessary methods to uphold industry gas safety standards. This role is based in the Birmingham area. Job title: Business Relationship Manager Job Description: What you’ll be doing: - Manage the risk-based inspection regime against identified Large Businesses (employing a direct labour force and/or sub-contractors) by undertaking Managing Gas Safety Assessments and the co-ordination of planned field inspections working with all field staff. - Ensure that Large Businesses work in compliance with recognised industry standards and that gas safety is managed effectively. - Act as the day-to-day manager and central point of contact for the large businesses and GSMR relating to all technical/operational matters, ensuring that all GSR strategies are fully implemented, within assigned registrations. - Work with and support all Field Operational Teams - (OMs/Inspectors) to ensure that any monitoring requirements are effectively and efficiently undertaken and feedback is delivered in a timely and constructive manner. - Support enforcement bodies (e.g. HSE and local authorities) where needed in dealing with large business activities. - Effectively support the escalation of complaints against service (internal and external). Work through to a natural conclusion for complex or those of a sensitive nature that has been raised against a Large Business or GSMR. - Effectively support the application of proportionate sanctions in a timely manner in respect of registered businesses. - Maximise opportunities and minimise the risk to service that helps Gas Safe Register achieve its core objectives. - Proactively ensure personal safety and the safety of others by ensuring that the companies Health and Safety Policy and risk assessments are adhered to. - Support the business via Stakeholder activities as and when required. - Support other departments as and when required e.g., Technical. - Ensure all administration tasks are completed within prescribed timescales. - Comply with Capita company policies. What we’re looking for: Essential: - Subject matter expert (SME) with extensive gas industry experience and relevant qualifications - - Must hold as a minimum the following ACS certificates of competence: CCN1, CENWAT1, CKR1, HTR1. Ideally the applicant will have additional ACS certificates in LPG, Non-Domestic & Catering, LAU1 and DAH1. - In-depth knowledge of Enforcement Bodies affected by the Registration Scheme. - Ability to use tools and undertake any appropriate tests and checks during inspection work i.e., be physically fit to work on all types of gas meters, pipework, and appliances an at low (on floor), medium (at kitchen cupboard heights) and higher levels (use of step and extendable ladders). - Relevant experience and/or qualification in a management discipline. Relevant Auditor qualification. - In-depth knowledge of Gas Industry Sector affected by the Registration Scheme. - Appropriate underpinning gas industry experience, knowledge and technical skills. - Full, clean drivers license. Other skills / experience: - Ability to liaise with businesses and corporate contacts, build and develop relationships. - An excellent written and verbal communicator able to manage people and situations to achieve business objectives. - To effectively solve problems and manage risk to ensure achievement of targets. - Key understanding of KPIs & PIs relating to the contract. - Presentation and facilitation skills. - Strong negotiating skills. - Computer literate, with experience of using Microsoft Office packages (e.g. Word, Excel, PowerPoint & Outlook) - Ideally, some experience or qualification in project/contract management. What’s in it for you? - A competitive salary plus company car - 23 days’ holiday (rising to 27) with the opportunity to buy extra leave - The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice - Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more - Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology - Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform - You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you’ll do next: Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering endless opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. #CareersWithPurpose 🤝 Customer first, always​🧑‍💻 Fearless innovation​✅ Achieve together​💙 Everyone is valued Equal Opportunities At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds. Location: Home-Based - GBR, United Kingdom Time Type: Full time Contract Type: Permanent

• Take ownership of sales activities for microscopes and microscopy products across the cantons of Aargau and the Zurich region • Ensure accurate and timely reporting, as well as ongoing data maintenance, in the CRM system (SFDC) • Collaborate closely with cross‑functional teams, including Marketing, Product Management, and Customer Service • Develop effective sales strategies and adapt solutions flexibly to address specific customer requirements • Identify and actively pursue new business opportunities, including potential new markets, to drive sustainable revenue growth

Build Whats Next with Us At SEAhub Asia, your career isn't just a job — it's a launchpad. We move fast, think big, and build futures together. Whats waiting for you here? - Remote-first roles built for freedom and flexibility - Learning & Development that sharpens skills and accelerates careers - Competitive salary packages for high performers - Wellbeing perks that help you thrive inside and outside work - A team that supports, celebrates, and wins as one and were just getting started. Were growing across Southeast Asia — and were searching for sharp minds, big thinkers and curious hearts ready to help us build whats next. learners, and big thinkers who want to create whats next. If you're ready to make a real impact and grow with a future-ready team, your next chapter starts here. Job Summary Responsible for managing customer accounts and delivering an excellent customer experience by building strong relationships and maintaining professionalism across all communication channels. Ensures accurate client records, takes ownership of performance through key metrics, supports team and company goals, and continuously develops skills to adapt to change and improve service quality. Responsibilities: - Responsible for managing customer accounts effectively, providing great experience to customers and delighting customers while building rapport and loyalty by keeping close contact. - Maintain an accurate record of client engagement. - Maintain professionalism in all conversations with customers across all channels through phone calls and Whatsapp/Telegram chat. - Provide great customer experience through a consultative approach. - Be a strong team player and support company directions & goals. - Take ownership of your own performance by evaluating key metrics. - Be agile to change and continue to develop deeper knowledge and skills workshops, team huddles & coaching sessions. - Working hours: Monday-Friday, 12 pm - 9 pm. Requirements: - Possess at least 2 years of relevant experience in Account Management / Customer Service / B2C Sales in any industry. - Good command of English, Mandarin and Bahasa Malaysia. - Excellent communication skills & interpersonal skills. - Good negotiation skills with the ability to resolve issues and customer concerns. - Sense of ownership and pride in your performance and its impact on the company's success. - Strong organisational, planning, problem-solving, and decision-making skills, and the ability to multitask, and work well independently and in a team setting. - A proficient communicator with a consultative sales approach. - Self-motivated and possess aggressive sales personality in achieving quantitative results. - Good attitude with hunter mentality. Don't miss out on this exciting opportunity! Apply now at www.seahubasia.com.

Our client is a leading slot games provider in the online gambling industry, headquartered in Prague. The company is recognized for creating innovative, high-quality games with engaging mechanics and immersive design, enjoyed by players worldwide. With a strong international presence across Prague, Malta, and Latin America, they continue to set benchmarks in the iGaming market.