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Talentgrator logo
Talentgrator

An international company operating in the iGaming industry, focused on building scalable operational processes and supporting business growth across multiple markets. The company works with high-volume financial flows, payment infrastructure, and partner operations, ensuring stability, security, and efficiency across all internal processes. With a strong focus on risk control, fraud prevention, and operational optimization, the team continuously improves internal systems and business processes.

Account Manager Team Lead

Location

Poland

Posted

87 days ago

Salary

0

Seniority

Lead

Job Description

Account Manager Team Lead

Talentgrator

Our client is a leading slot games provider in the online gambling industry, headquartered in Prague. The company is recognized for creating innovative, high-quality games with engaging mechanics and immersive design, enjoyed by players worldwide. With a strong international presence across Prague, Malta, and Latin America, they continue to set benchmarks in the iGaming market.

Job Requirements

  • Proven experience in team management, including leading, coaching, and developing a team of account managers.
  • Strong performance management skills, with the ability to monitor team performance, set clear goals, and ensure targets are achieved.
  • Excellent client relationship management skills, supporting the team in building and maintaining long-term, strong relationships with key clients.
  • Demonstrated ability to drive revenue growth through renewals, upsells, and cross-sells within an existing customer base.
  • Ability to collaborate effectively with cross-functional teams such as sales, product, and marketing to deliver a seamless customer experience.
  • Strategic thinking and contribution to the development of overall account management strategies and goals.
  • Excellent communication and leadership skills.
  • Familiarity with CRM tools and data analysis to monitor performance and identify growth opportunities.
  • Responsibilities:
  • Performance Management: Monitoring team performance, setting goals, and ensuring they are met.
  • Client Relationship Management: Supporting the team in building and maintaining strong relationships with key clients.
  • Revenue Growth: Driving revenue growth through renewals, upsells, and cross-sells within the existing customer base.
  • Cross-Functional Collaboration: Working with other teams (e.g., sales, product, marketing) to ensure a cohesive customer experience.
  • Strategic Planning: Contributing to the overall account management strategy and goals.
  • Team Management: Leading, coaching, and developing a team of account managers.

Benefits

  • A dynamic and innovative work environment in a leading iGaming company
  • Performance-based bonuses
  • Flexible working hours.
  • Growth opportunities and strategic impact on company revenue.
  • Business trips and international event participation.
  • Corporate events and team-building activities.

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