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Delivery Manager

Location

Colombia

Posted

99 days ago

Salary

0

Seniority

Senior

3 yrs expEnglishServiceNow

Job Description

Delivery Manager

qode.world

• Act as the engine for delivering date-based projects mapped to high-visibility initiatives. • Ensure clean Jira hygiene, dependencies are mapped, risks are identified quickly, and documentation is kept up to date. • Ensure vertical teams adhere to cadence, outputs, and tactics for commitment ceremonies. • Hold technical teams accountable for defining scope, impact, metrics, and success criteria. • Manage the internal pipeline for vulnerability remediation, monitor aging tickets, and ensure mitigations are documented. • Coordinate the end-to-end patching schedule across the enterprise. • Build and maintain internal dashboards providing a data-driven view of operational health. • Own internal communications during active operations or maintenance. • Serve as the primary administrator for project boards. • Identify bottlenecks in deployment and task tracking and recommend workflow automations.

Job Requirements

  • 3+ years of operational coordination or program management experience within an IT Operations or Enterprise Infrastructure environment.
  • Comfortable communicating in the context of IT operations, security vulnerabilities, and incident management.
  • Advanced proficiency with Jira (sprints, boards, reporting) and ServiceNow (documentation and templates).
  • Exceptional organizational skills with a strong attention to detail and deadline management abilities.
  • Ability to distill complex technical updates into clear, concise internal status reports.

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