• Own customer storytelling and use cases • Define and develop clear, compelling customer use cases across key segments and verticals • Translate product capabilities into real-world outcomes and narratives • Ensure consistent, differentiated storytelling across customer-facing content and GTM materials • Own the development of case studies, customer stories, and proof-driven assets • Create content that supports sales cycles, marketing campaigns, and external storytelling • Continuously refresh and evolve proof points as the product and customer base grows • Develop vertical-specific content that resonates with priority industries and use cases • Partner with Product Marketing to translate segmentation and positioning into tailored narratives • Build content that supports acquisition, enablement, and customer value communication • Build and scale customer advocacy programs including case studies, testimonials, reviews, and references • Identify and activate high-value customers as advocates across marketing, sales, and external visibility efforts • Own the development of high-impact product and customer content including case studies, use-case playbooks, vertical guides, blog posts, and sales-supporting assets • Support lifecycle marketing through content used in onboarding, nurture, and expansion programs • Track and improve the performance of content across the funnel, including engagement, influence on pipeline, and customer value communication

Role Description We are looking for a professional Chef de Partie to amaze the patrons of our establishment with excellent cooking according to the chef’s recipes and specifications. Your work will be an important factor for a client’s contentment. The ultimate goal is to expand our clientele and reputation to ensure long-term success. - Prepare menus in collaboration with colleagues. - Ensure the adequacy of supplies at the cooking stations. - Prepare ingredients that should be frequently available (vegetables, spices, etc.). - Follow the guidance of the executive or sous chef and have input on new ways of presenting dishes. - Put effort into optimizing the cooking process with attention to speed and quality. - Enforce strict health and hygiene standards. - Help to maintain a climate of smooth and friendly cooperation. Qualifications - Proven experience in a Chef de Partie role. - Excellent use of various cooking methods, ingredients, equipment, and processes. - Ability to multitask and work efficiently under pressure. - Knowledge of best cooking practices. - Culinary school diploma. Requirements - Requires working from detailed instructions and occasional independent decision-making. - Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, or procedural manuals. Benefits - Opportunity to build your future with a secure & safe platform. - Be your own boss by choosing the tasks that best suit your schedules. - Book tasks that are within a 15-mile radius. - Enhanced technology for scheduling, invoicing, and credit card processing. - Health & well-being of clients and providers are prioritized.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Specialist, Product Management (Marketing Services) Mastercard's Services organization is a key growth engine, delivering innovative solutions that help our customers thrive. By integrating proprietary data, cutting-edge technology, expert insights, and strategic expertise, Services plays a critical role in driving Mastercard's differentiation and business growth. The Consumer Acquisition & Engagement (CAE) business focuses on driving sustainable growth and profitability through deep, more valuable customer relationships. We achieve this through our extensive capabilities in Marketing Services, Rewards, Offers, and Personalization that enrich the B2C and B2B marketing strategies of our customers. We are seeking a Regional Senior Analyst to support Product Management of the Marketing Services product line, reporting to the Director of Marketing Services Product. Role: Marketing Services and Product Development Design and evolve Marketing Services to meet client's marketing needs and business objectives End-to-end development of MarTech products, ensuring they are scalable across Asia Pacific. Go-to-Market & Enablement Develop toolkits, sales collateral, and training to support regional teams in selling and delivering products effectively; provide client-facing product expertise. Delivery Excellence Ensure timely, high-quality rollouts across regions, managing cross-functional teams and aligning delivery with roadmap priorities and client expectations. Performance & Stakeholder Management Track key KPIs (e.g. adoption, time-to-market), engage with regional and global stakeholders, and continuously improve feature base on feedback and data insights. All About You: You are a detail-oriented and driven product professional who thrives in fast-paced, collaborative environments. You bring tenacity, curiosity, and a strong sense of ownership to everything you do, with a passion for solving problems and delivering meaningful customer outcomes. Strong analytical skills with experience in business intelligence, data visualization, or reporting tools such as Tableau or Power BI. • You have experience in product management, business analysis, marketing technology, or a related role, and are eager to grow your impact.• You possess strong analytical skills, with hands-on experience using tools like Tableau, Power BI, or similar platforms to uncover insights and inform decisions.• You are familiar with marketing technology platforms such as CRM, CDP, or marketing automation, and understand key data concepts, KPIs, and metrics relevant to marketing services and customer engagement.• You are a strong communicator with excellent narrative building, presentation design, and speaking skills, able to translate complex ideas into clear, compelling product stories.• You demonstrate business acumen, connecting customer needs with strategic goals and commercial outcomes.• You're a creative problem solver who enjoys thinking outside the box and contributing to go-to-market strategies and product innovation.• You're adaptable and growth-oriented, with a strong sense of urgency and a focus on delivering results. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

THE OPPORTUNITY: This existing vacancy is open to candidates that reside in the United States or Canada. The Senior Customer Marketing Manager will build and lead our existing customer marketing strategy, focused on accelerating expansion across the post-sale lifecycle. This role will design and execute targeted lifecycle and account-based programs that drive cross-sell, upsell, retention, and advocacy— generating measurable expansion pipeline and increasing product penetration within our customer base. Partnering closely with Sales, Customer Success, Product Marketing, and Marketing Operations, this leader will align messaging to critical lifecycle moments and leverage usage signals, intent data, and account insights to drive revenue impact. This is a high-visibility role with direct influence on Net Revenue Retention and customer lifetime. Primary Duties and Responsibilities - Design and execute segmented expansion campaigns targeting upsell and cross-sell opportunities by lifecycle stage, product usage, industry, and account tier. - Partner with Sales and Customer Success to prioritize high-potential accounts and develop coordinated expansion plays. - Collaborate with Product Marketing to refine bundling strategies, value propositions, and positioning that increase product adoption and penetration. - Drive measurable expansion pipeline and revenue contribution from marketing-sourced and marketing-influenced programs. - Architect personalized lifecycle programs leveraging behavioral triggers, product usage signals, intent data, and customer milestones. - Execute integrated, multi-channel campaigns across email, webinars, in-product messaging, digital, and SDR outreach. - Partner with Customer Experience and CS to align messaging across onboarding, adoption, renewal, and expansion stages. - Establish scalable journey frameworks that balance automation with high-value account personalization. - Work with Customer Success to identify and respond to risk signals (e.g., declining usage, support patterns, executive turnover). - Develop targeted marketing interventions that support retention and protect recurring revenue. - Contribute to overall Net Revenue Retention (NRR) strategy and performance. - Define and track KPIs for customer marketing programs, including expansion pipeline, conversion rates, adoption lift, retention impact, and revenue influence. - Partner with Marketing Operations to ensure accurate attribution and reporting within Salesforce and Marketo. - Establish a rigorous test-and-learn framework, continuously optimizing segmentation, messaging, and channel mix. - Own the strategy and execution for customer reviews across third-party platforms (e.g., G2, TrustRadius). - Develop campaigns to increase review volume, quality, and category rankings. - Coordinate cross-functionally to activate advocates and manage review responses in partnership with Product and Customer teams. - Evaluate and pilot AI-driven approaches to personalization, segmentation, campaign automation, and performance optimization. - Introduce scalable innovations that increase efficiency while improving relevance and customer engagement. Minimum Skills and Qualifications - 5–8 years of experience in B2B SaaS marketing, with a focus on customer marketing, lifecycle, demand generation, or ABM. - Proven success driving revenue-impacting expansion programs (upsell, cross-sell, retention). - Demonstrated experience partnering closely with Sales and Customer Success on account prioritization and execution. - Strong proficiency in behavioral, firmographic, and intent-based targeting. - Hands-on experience executing integrated, multi-channel campaigns. - Experience with Salesforce, Marketo, and at least one customer intelligence platform (e.g., Gainsight, Pendo, 6sense). - Analytical mindset with a strong bias toward experimentation and measurable outcomes. Preferred Skills and Qualifications - Background in multi-product SaaS environments with complex platform positioning. - Experience supporting post-sale GTM motions and Net Revenue Retention strategies. - Familiarity with EHS, ESG, or compliance-focused technology markets. VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The expected salary range for this position is between $96,850 and $123,250 USD (United States) or $90,500 and $117,200 CAD (Canada). We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidate’s proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is eligible for our comprehensive benefits package. We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting hrpolicy@ehs.com Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS. Who is VelocityEHS? VelocityEHS is the largest and fastest-growing environmental, health, safety (EHS) and sustainability software company in the world. Relied on by more than 10 million users worldwide to drive operational excellence and achieve outstanding outcomes, VelocityEHS is the global leader in true SaaS enterprise EHS & ESG technology. The VelocityEHS Accelerate® Platform is the definitive gold-standard, delivering best-in-class solutions for managing ESG, Safety, Industrial Ergonomics, Control of Work, Health, Operational Risk and Environmental Compliance. Our customers include the world's most esteemed Fortune 1000 corporations. From manufacturing to food & beverage, from chemicals to pharmaceuticals, we've worked with them at every level, from the boardroom to the shop floor. We still operate with the same start-up mentality that has made us the leading cloud EHS company and offer each and every employee the opportunity to grow and reach their full potential. The VelocityEHS team includes unparalleled industry expertise, with more certified experts in health, safety, industrial hygiene, ergonomics, sustainability, the environment, AI, and machine learning than any EHS software provider. Recognized by the EHS industry's top independent analysts as a Leader in the Verdantix 2023 Green Quadrant Analysis—VelocityEHS is committed to industry thought leadership and to accelerating the pace of innovation through its software solutions and vision. Its privacy and security protocols, which include SOC2 Type II attestation, are among the most stringent in the industry. What are the benefits and perks of working at VelocityEHS? You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights for eligible employees, or you can review all our perks and benefits by visiting our career page! - Generous time off programs - Medical/dental coverage, retirement (with employer match) - Parental leave plans for all family types - Job shadowing programs and one-on-one coaching opportunities - Tuition reimbursement for continuing education, advanced degrees, and certifications - Remote-first and flexible work schedule to fit your family's needs - Monthly stipend to make your home office more comfortable, productive, and successful - Corporate wellness and personalized preventative mental health care programs - Summer Fridays (Memorial Day through Labor Day enjoy a 6-hour workday every Friday) #BI-Remote #LI-Remote Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.