ScienceLogic

Role Description The Strategic Account Executive is responsible for the retention, expansion, and long-term strategic growth of one of ScienceLogic’s most significant global customer relationships. This customer is a leading Managed Services Provider and a critical strategic partner representing substantial annual recurring revenue. - Own the overall account strategy, including retention, expansion, and long-term partnership development. - Develop and execute a multi-year account plan focused on increasing platform consumption, broadening use cases, and expanding revenue. - Identify whitespace opportunities across business units, geographies, and service offerings. - Drive increased utilization of the ScienceLogic platform across the customer’s managed services operations. - Translate technical and organizational complexity into phased value paths that deliver measurable business outcomes. - Partner with Customer Success, Professional Services, Product, and Support to ensure adoption milestones are achieved. - Build and maintain a robust, qualified pipeline across existing and new stakeholders. - Generate opportunities through strategic prospecting, executive engagement, and business case development. - Expand ScienceLogic’s footprint into adjacent teams, business units, and executive sponsors. - Establish trusted relationships with senior executives, operational leaders, and technical stakeholders. - Conduct executive-level business discussions focused on operational efficiency, service innovation, and financial outcomes. - Position ScienceLogic as a strategic platform central to the customer’s managed services growth strategy. - Coordinate internal resources including Sales Engineering, Customer Success, Alliances, Product, and Executive Leadership. - Lead complex deal cycles involving technical validation, commercial negotiations, and contract execution. - Drive alignment and accountability across all stakeholders to achieve shared success. - Maintain accurate forecasting and opportunity management using MEDDPICC and Command of the Message methodologies. - Clearly identify risks, dependencies, and required executive actions. - Provide regular strategic updates to sales leadership. Qualifications - 8+ years of enterprise software sales experience with a strong track record managing large strategic accounts. - Demonstrated success selling to Managed Services Providers, systems integrators, or global channel partners. - Experience managing complex, high-value accounts generating multi-million-dollar annual revenue. - Strong executive presence and ability to engage Economic Buyers and senior decision-makers. - Proven ability to drive platform consumption and expansion within existing accounts. - Expertise in pipeline generation, whitespace identification, and multi-threaded account development. - Experience navigating matrixed organizations and complex sales cycles. - Track record of leading cross-functional teams to successful outcomes. - Proficiency with MEDDPICC, Command of the Message, and structured account planning. Preferred Qualifications - Experience in observability, AIOps, IT Operations Management (ITOM), or enterprise infrastructure software. - Understanding of Managed Services Provider business models and operational economics. - Experience working with strategic channel partners and global systems integrators. - Bachelor’s degree or equivalent experience. Benefits - Comprehensive medical, dental and vision plans. - 401(k) plan with employer match. - Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize. - Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization. - 5-year Service Milestone Sabbatical. - Paid parental leave. - Generous employee referral bonus program. - Pet insurance. - HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays. - Regular virtual company-wide events, including cooking classes, yoga, meditation and more. - The opportunity to learn and develop from some of the best and brightest minds in the industry!

Role Description ScienceLogic is looking for a proven Sales Engineer with at least seven years of Sales Engineering experience in network monitoring/management or cloud services to join their established sales organization. You’ll work alongside an experienced Account Executive to help US Government Agencies get the most out of their infrastructure through our hybrid cloud network monitoring solutions. Each day is going to bring new and exciting challenges your way; but with your ability to retain in-depth and hands-on product knowledge and your borderline geeky addiction to staying up to date with the newest industry standards, there isn’t a customer you can’t impress. Here’s a sneak peek into some of the responsibilities you’ll have in the role: - Impress customers and prospects alike with your supernatural ability to think on your feet during sales presentations and demonstrations. - Prove that ScienceLogic is the only vendor able to satisfy a prospect’s technical and business requirements in a Proof of Value (POV). - Document why ScienceLogic is different from the competition in emails, RFPs, and other files during the sales process. - Provide Tradeshow support. - Excellent communication and ability to develop customer rapport is paramount. Qualifications - BS/BA degree in EE, CS, or related field and 7+ years’ experience in Sales Engineering in network monitoring/management or cloud services. - Ability to articulate complex topics to business or technical audiences. - Ability to translate technical advantages into business benefits. - Experience with Network and Systems Management systems. - Technical pre-sales experience working with ITOM, APM, ITSM. - Experience in an equivalent role for a technology firm. - Ability to travel and have a willingness to get the job done right by visiting customers face-to-face during critical points in the sales cycle. - Understand the daily pains of IT Operations personnel in today’s highly virtualized data centers as they migrate workloads to the cloud. - Understand the needs of the Public Sector. - Proven or demonstrably dazzling presentation, speaking and writing skills. - Knowledge of: UNIX, TCP/IP, SNMP, Syslog, PowerShell, ITIL. - Knowledge in these areas a plus: Python, XML/JSON, YANG/NETCONF, Kubernetes. - Ability to obtain a clearance if required. Benefits - Comprehensive medical, dental and vision plans. - 401(k) plan with employer match. - Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize. - Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization. - 5-year Service Milestone Sabbatical. - Paid parental leave. - Generous employee referral bonus program. - Pet insurance. - HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays. - Regular virtual company-wide events, including cooking classes, yoga, meditation and more. - The opportunity to learn and develop from some of the best and brightest minds in the industry!

Role Description ScienceLogic is looking for a Professional Services Technical Consultant to serve as the primary technical interface and onsite subject matter expert to customers for the ScienceLogic product line. This role offers the opportunity to join a fast-paced, collaborative environment and work with customers and colleagues from many different disciplines. Do you have high energy, an innovative spirit and a strong professional services background with top technology skills? Then read on. - Provide onsite consulting services and support to ScienceLogic customer with a focus on high quality, accuracy and customer satisfaction. - Perform hands-on installation, configuration, and troubleshooting of ScienceLogic appliances as they relate to the ScienceLogic suite of products. - Work closely with customer’s technical and management staff and act as subject matter expert for ScienceLogic products. - Handle customer work activities via on-site and remote as required. (On-site client work may be full time). - Handle on-site work solely as a SME and Technical Consultant in ScienceLogic implementation activities. - Act as the internal customer advocate for problem resolution, new product features, and future product direction. - Record all activity in the department’s ticketing system. - Use and create knowledge base articles based on field incidents, and/or common or critical issues. - Adhere to ScienceLogic Professional Services best practices. - Participate in departmental projects. - Provide leadership and direction for your customer regarding the ScienceLogic product suite. - Creative person who looks for new and innovative ways to resolve problems. - Document and record all activity and communication with customer in person, over telephone and email according to departmental standards of quality. - Support and provide consulting services to our federal or commercial IT standards (etc. support Federal ATO process, Security Audits, Change Management procedures). Qualifications - A bachelor degree in computer science/engineering or similar. - Effective team player willing to assist others when needed. - Proven experience with implementation of enterprise level network management or application performance products. - Process driven and proactive mindset; continuous improvement. - Thorough understanding of IT infrastructure, application, and enterprise infrastructure best practices. - Exceptional troubleshooting and customer-handling skills; flexible and willing to learn new technologies. - Excellent written and verbal communication skills. - 5+ years’ experience supporting/using enterprise class infrastructure monitoring platforms. - 5+ years Linux operating system experience. - 5+ years Database query experience. - 5+ years of experience with SNMP and vendor MIB architecture. - 5+ years of experience configuring SNMP trap and/or Syslog alerts. - Strong knowledge of PowerShell, WMI, XML/SOAP, API. - Self-motivated with the ability to maintain a positive and cooperative attitude in sometimes stressful situations. - Strong leadership skills with the ability to prioritize competing project timelines. Requirements - Ability to identify process bottlenecks and identify potential solutions with automations or scripting. - Experience with ITSM, EMS/NMS Systems (EM7, Solarwinds, IBM NetCool/Tivoli Nagios, HP OpenView or similar) and SNMP. - PHP, GQL, and/or Python experience desired. - Previous integration experience with ServiceNow, PagerDuty or ITSM platforms is a plus. Benefits - Comprehensive medical, dental and vision plans. - 401(k) plan with employer match. - Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize. - Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization. - 5-year Service Milestone Sabbatical. - Paid parental leave. - Generous employee referral bonus program. - Pet insurance. - HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays. - Regular virtual company-wide events, including cooking classes, yoga, meditation and more. - The opportunity to learn and develop from some of the best and brightest minds in the industry!

Role Description ScienceLogic is seeking a strategic and results-driven Field Marketing Manager to lead Americas field marketing initiatives. This role owns the regional marketing strategy, planning, and execution of integrated campaigns that drive pipeline growth, accelerate revenue, and strengthen alignment with Sales. The ideal candidate brings a strong demand generation mindset, excels at cross-functional leadership, and thrives in a fast-paced, high-growth B2B technology environment. Key Responsibilities - Own the Americas field marketing strategy aligned to regional pipeline and revenue goals, partnering closely with Sales leadership and GTM stakeholders. - Plan, develop, and execute integrated, multi-channel campaigns that drive demand, pipeline acceleration, and customer expansion across target accounts and segments. - Act as a strategic partner to Sales, providing data-driven insights, campaign planning, and account-based marketing (ABM) support to improve conversion and deal velocity. - Lead regional program execution, including events, webinars, digital campaigns, and partner initiatives, ensuring consistency with global messaging and brand. - Drive performance accountability, defining KPIs and leveraging Salesforce, Marketo, and 6sense to measure campaign effectiveness, optimize ROI, and report on pipeline impact. - Collaborate cross-functionally with product marketing, digital, content, and sales teams to ensure cohesive campaign execution and messaging alignment. - Manage and optimize regional marketing budgets, ensuring efficient allocation of resources to maximize impact. - Leverage market insights and data to inform strategy, identify opportunities, and stay ahead of competitive trends in the Americas. Qualifications - 7+ years of B2B field marketing and demand generation experience, preferably within enterprise SaaS or technology. - Proven ability to own regional marketing strategy and deliver measurable pipeline impact. - Strong experience with account-based marketing (ABM), pipeline acceleration, and revenue marketing frameworks. - Expertise in marketing automation and CRM tools such as Salesforce, Marketo, and 6sense. - Demonstrated success partnering with Sales leaders and influencing go-to-market strategy. - Excellent analytical skills with the ability to translate data into actionable insights. - Strong project management and leadership capabilities, managing multiple initiatives across regions and teams. - Exceptional communication and stakeholder management skills. - Bachelor’s degree or equivalent experience. Measures of Success - Pipeline generation, acceleration, and contribution to closed/won revenue. - ROI and performance of regional marketing programs and campaigns. - Sales alignment and impact on deal velocity and conversion rates. - Effectiveness of ABM and target account engagement strategies. - Budget efficiency and program scalability. Benefits - Comprehensive medical, dental and vision plans. - 401(k) plan with employer match. - Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize. - Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization. - 5-year Service Milestone Sabbatical. - Paid parental leave. - Generous employee referral bonus program. - Pet insurance. - HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays. - Regular virtual company-wide events, including cooking classes, yoga, meditation and more. - The opportunity to learn and develop from some of the best and brightest minds in the industry!

Role Description The Senior Campaigns Manager is responsible for owning and executing ScienceLogic’s highest-impact global demand programs across Observability and Competitive Takeout campaigns. This role blends solution-based GTM (Observability) with competitive displacement strategies, ensuring full-funnel performance from awareness through pipeline and revenue. You will act as a central orchestrator of integrated campaigns, with a strong emphasis on digital marketing channels (paid media, web, email, intent, and conversion optimization) to drive scalable demand. You will partner closely with Product Marketing, Sales, Field/Regional teams, BDRs, and RevOps to deliver data-driven, multi-channel programs that generate measurable pipeline impact. This role also plays a key part in advancing ABX strategy and execution across priority accounts and segments. Qualifications - 7+ years in B2B demand generation or integrated campaign leadership (enterprise SaaS preferred). - Proven success running solution-based and competitive/takeout campaigns. - Strong experience with digital marketing channels (paid media, search, display, email, web conversion, and intent data platforms). - Demonstrated ability to build and optimize multi-channel, digital-first demand programs. - Experience with ABM/ABX platforms and account-based orchestration. - Deep familiarity with marketing automation, CRM, attribution, and analytics frameworks. - Strong cross-functional leadership and stakeholder management. Requirements - Own global campaign strategy for Observability and priority solution areas. - Develop integrated, full-funnel campaigns aligned to GTM priorities and buyer journeys. - Partner closely with Product Marketing to define messaging, offers, and activation strategies. - Drive pipeline through coordinated, digital-first execution across paid media, web, email, ABX, and sales-led initiatives. - Lead global competitive displacement strategy and execution. - Build and scale “takeout” campaigns, including messaging, offers, nurture flows, and sales enablement. - Activate campaigns through targeted digital channels and intent-based programs to capture in-market demand. - Support and scale ABX programs across priority accounts and segments. - Collaborate with Sales and BDR teams on account selection, personalization, and orchestration. - Leverage digital channels (paid media, display, email, web personalization) to drive account-level engagement. - Orchestrate multi-channel programs across digital, ABX, and sales motions. - Manage campaign briefs, timelines, assets, and cross-functional coordination. - Ensure consistent execution across regions, including localization where needed. - Partner with Digital and Marketing Operations teams to optimize channel mix, targeting, and spend efficiency. - Own and track KPIs across pipeline (sourced and influenced), competitive pipeline impact, digital performance (CTR, CVR, CPL, CAC efficiency), engagement and conversion rates. - Lead monthly performance reviews and quarterly optimization cycles. - Leverage data, attribution models, and testing (A/B, multivariate) to continuously improve campaign performance and ROI. Benefits - Comprehensive medical, dental and vision plans. - 401(k) plan with employer match. - Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize. - Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization. - 5-year Service Milestone Sabbatical. - Paid parental leave. - Generous employee referral bonus program. - Pet insurance. - HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays. - Regular virtual company-wide events, including cooking classes, yoga, meditation and more. - The opportunity to learn and develop from some of the best and brightest minds in the industry!

Role Description ScienceLogic is seeking an Associate Observability Specialist to support the delivery, integration, and operational success of our observability and AI-driven monitoring solutions, including SkylarOne and Skylar AI. In this role, you will work closely with engineering, product, and customer-facing teams to help ensure reliable data ingestion, system visibility, and actionable insights across complex hybrid IT environments. This is an early-career, hands-on role ideal for someone looking to build expertise in observability, monitoring systems, and AI-driven operations. You will gain exposure to real-world infrastructure challenges while developing foundational skills in telemetry, integrations, and troubleshooting at scale. Responsibilities - Assist in deploying, configuring, and maintaining observability solutions for the Skylar AI platform. - Support data collection pipelines, including metrics, logs, events, and topology data. - Help validate compatibility across platform versions and integrations. - Troubleshoot issues related to monitoring, alerting, and data ingestion. - Analyze system behavior and assist in identifying anomalies or performance issues. - Work with APIs and integrations to connect external systems and data sources. - Contribute to documentation, including runbooks, integration guides, and support matrices. - Collaborate with engineering and product teams to reproduce and diagnose issues. - Participate in testing and validation efforts for new releases and integrations. - Learn and apply observability best practices across metrics, logs, and traces. Qualifications - Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent hands-on experience (e.g., coursework, certifications, or technical projects). - 0–2 years of experience in IT operations, monitoring, support, or software systems, or demonstrated practical experience through internships, academic work, or personal projects. - Basic understanding of networking, operating systems, and cloud concepts. - Familiarity with scripting (Python, Bash, or similar) is a plus. - Exposure to monitoring or observability tools preferred but not required. - Strong problem-solving skills and attention to detail. - Ability to learn quickly and work in a fast-paced environment. - Effective communication skills and ability to collaborate across teams. Benefits - Comprehensive medical, dental and vision plans. - 401(k) plan with employer match. - Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize. - Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization. - 5-year Service Milestone Sabbatical. - Paid parental leave. - Generous employee referral bonus program. - Pet insurance. - HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays. - Regular virtual company-wide events, including cooking classes, yoga, meditation and more. - The opportunity to learn and develop from some of the best and brightest minds in the industry!

About ScienceLogic… ScienceLogic is redefining IT operations for the modern enterprise. Our AIOps platform empowers organizations to achieve Autonomic IT — where systems are self-healing, self-optimizing, and seamlessly aligned with business outcomes. We help enterprises and service providers gain unified visibility across hybrid and multi-cloud environments, automate workflows, and unlock performance at scale. We’re accelerating digital transformation through the power of automation, AI, and analytics — giving IT and business leaders the tools to deliver superior customer experiences, drive efficiency, and innovate with confidence. What we're looking for... An energetic, analytically minded Product Marketing Manager to join our growing Product Marketing team. This is an excellent opportunity for early-career professionals passionate about B2B technology marketing and eager to develop their skills in the fast-paced observability and IT operations space. The Product Marketing team at ScienceLogic is focused on understanding market needs and delivering customer outcomes for ITOps audiences. As a Product Marketing Manager, you will support the development of solution positioning, messaging, and content based on market research, competitive analysis, and customer insights. You'll work closely with senior product marketing team members, product management, sales, and other cross-functional teams to help bring our solutions to market. This role is ideal for someone who is analytical, creative, a fast learner, and excited about translating complex technical capabilities into clear business value for customers. You'll gain hands-on experience across all aspects of product marketing from customer research to launch execution to sales enablement. What you'll be doing... Content Development & Sales Enablement - Support the creation of marketing collateral including solution briefs, case studies, presentations, battle cards, blog posts, and data sheets - Contribute to high-level messaging and storytelling frameworks that reinforce platform value and differentiation. - Partner with Sales Enablement to develop materials and training content to help the sales team effectively communicate ScienceLogic's value proposition - Help maintain and update competitive positioning materials and playbooks Go-to-Market Support - Assist in product launch planning and logistics, ensuring timelines, deliverables, and cross-team coordination stay on track - Help prepare launch readiness materials to ensure sales, marketing, and customer-facing teams understand key messages, target audiences, and value proposition - Collaborate with demand generation, content marketing, and partner marketing teams to support integrated campaigns Customer & Market Insights - Support the development of buyer personas and customer journey maps - In partnership with Analyst Relations, support research on customer segments, industries, and use cases to inform positioning and campaign targeting - Help translate technical product features into customer-facing benefits and use cases Cross-Functional Collaboration - Work closely with product management, sales, customer success, and marketing teams to ensure consistent messaging and alignment - Support event preparation for trade shows, webinars, and customer events - Assist in gathering proof points, customer examples, and inputs for analyst research cycles as needed - Share product and market insights with internal teams to maintain alignment on messaging and customer needs Analysis & Optimization - Track key metrics for content performance and campaign effectiveness - Help conduct ROI/TCO analysis and develop business case materials - Support ongoing optimization of messaging based on market feedback and data Qualities you possess... Education & Experience - Bachelor's degree in marketing, business, communications, computer science, engineering, or related field - 2-5 years of experience in product marketing, B2B marketing, technical marketing, or related field; relevant internships and coursework considered - Experience in B2B technology, SaaS, or enterprise software environments preferred Technical & Industry Knowledge - Strong interest in B2B technology marketing and enterprise software - Basic understanding of IT operations, cloud computing, observability, monitoring, or related technologies helpful but not required - Ability to quickly learn and understand technical concepts and translate them into accessible language - Familiarity with the observability/AIOps/ITOM space is a plus Skills & Competencies - Excellent written and verbal communication skills with the ability to explain technical concepts clearly to different audiences - Strong research and analytical skills with attention to detail and data-driven thinking - Demonstrated ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment - Self-motivated with a proactive, "roll up your sleeves" approach to learning and problem-solving - Collaborative team player who works well across functions and can build relationships with diverse stakeholders - Adaptable and comfortable working in ambiguity with shifting priorities - Strong organizational skills and ability to prioritize effectively Desired Attributes - Intellectual curiosity and passion for technology and innovation - Customer-centric mindset with the ability to think from the buyer's perspective - Creative problem solver who can balance strategic thinking with tactical execution - Comfortable presenting ideas and findings to team members and stakeholders - Experience with content management systems, project management tools, or design tools a plus - Demonstrated ability to learn quickly and adapt to new tools and processes Benefits & Perks - Comprehensive medical, dental and vision plans. - 401(k) plan with employer match. - Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize. - Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization. - 5-year Service Milestone Sabbatical. - Paid parental leave. - Generous employee referral bonus program. - Pet insurance. - HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays. - Regular virtual company-wide events, including cooking classes, yoga, meditation and more. - The opportunity to learn and develop from some of the best and brightest minds in the industry! Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying. About ScienceLogic ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to resolve and predict problems faster in a digital, ephemeral world. Its solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation. www.sciencelogic.com

About ScienceLogic… ScienceLogic is redefining IT operations for the modern enterprise. Our AIOps platform empowers organizations to achieve Autonomic IT — where systems are self-healing, self-optimizing, and seamlessly aligned with business outcomes. We help enterprises and service providers gain unified visibility across hybrid and multi-cloud environments, automate workflows, and unlock performance at scale. We’re accelerating digital transformation through the power of automation, AI, and analytics — giving IT and business leaders the tools to deliver superior customer experiences, drive efficiency, and innovate with confidence. What we're looking for... ScienceLogic is seeking a Senior Engineer focused on Developer Experience and Delivery Performance. This role focuses on improving how engineering work flows from development through testing and deployment, reducing friction in developer workflows and increasing confidence in our delivery pipeline. You will work across engineering teams to identify bottlenecks, improve feedback loops, and evolve our CI/CD and testing infrastructure to enable faster, safer software delivery. What you'll be doing... In this role, you will be developing tools and infrastructure for our development platform, including container platforms, CI/CD pipelines, test automation workflows, and other analysis and engineering tools. - Develop, improve, and maintain our CI/CD pipelines, with a specific focus on improving the reliability, performance, and scalability of our automated testing pipeline - Identify bottlenecks in the development and delivery workflow and drive improvements that reduce cycle time, improve test reliability, and increase developer confidence in the delivery pipeline - Analyze delivery metrics and developer workflows to identify systemic bottlenecks and prioritize improvements that increase engineering throughput and delivery reliability - Coordinate with developer teams to understand requirements and workflows - Enforce and encourage adoption of best practices when it comes to container development, CI/CD pipelines, and general software engineering - Provide guidance and best practices across engineering teams around CI/CD usage, trunk-based development, feature flags, and maintaining a continuously releasable main branch - Work with experienced and collaborative teams, contributing to team discussions around technology choice, implementation, and architecture - Work closely with Engineering leadership, QA leads, and DevOps teams to accomplish goals and coordinate roadmaps Qualities you possess... You are a driven and curious engineer who loves to learn about the newest technologies and evaluate efficiencies in existing pipelines. You look at things with an objective and scientific lens to experiment and quantify value, rather than leaning on feelings or claims. - Bachelor’s degree in Computer Science, Information Systems, Cyber Security, or related fields with 8+ years of relevant experience (3+ years at a leadership level) - Systems-oriented mindset with an interest in improving how engineering organizations deliver software rather than focusing solely on building product feature - Ability to operate independently while influencing engineering teams and driving improvements that benefit the broader development organization. - Extensive experience with CI/CD platforms and developing pipelines (GitHub Actions preferred) - Extensive experience with Kubernetes, Helm, and container orchestration in production environments, particularly deployed as infrastructure-as-code (Terraform preferred) - Strong understanding of developer productivity and delivery performance metrics (cycle time, build time, test reliability, and deployment frequency) - Experience working in public cloud platforms (AWS preferred) - Experience developing software in object-oriented programming languages (Python or Go preferred) - Experience collaborating with a team of varied specialties and external collaborators - Experience documenting best practices, architecture, and policies for consumption of both technical and non-technical roles - Knowledge of monitoring, observability, and logging tools (Prometheus, Grafana, OpenTelemetry, etc.) particularly for improving test diagnostics and delivery pipeline visibility - Understanding of DevOps principles, including secure build pipelines and compliance automation Benefits & Perks - Comprehensive medical, dental and vision plans. - 401(k) plan with employer match. - Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize. - Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization. - 5-year Service Milestone Sabbatical. - Paid parental leave. - Generous employee referral bonus program. - Pet insurance. - HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays. - Regular virtual company-wide events, including cooking classes, yoga, meditation and more. - The opportunity to learn and develop from some of the best and brightest minds in the industry!   Don’t meet every single requirement?  Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying. About ScienceLogic ScienceLogic empowers intelligent, automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. ScienceLogic’s AIOps platform sees broadly across clouds and on-premises, enabling business service visibility with relationship mapping, and workflow automation to eliminate manual tasks. Trusted by thousands of organizations across the globe, ScienceLogic’s technology has been proven for scale by the world’s largest service providers, enterprises and government agencies.  www.sciencelogic.com All ScienceLogic employees have the responsibility to protect information assets, adhere to access controls, report suspicious activity, and comply with security and privacy policies. #LI-Remote Benefits & Perks - Comprehensive medical, dental and vision plans. - 401(k) plan with employer match. - Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize. - Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization. - 5-year Service Milestone Sabbatical. - Paid parental leave. - Generous employee referral bonus program. - Pet insurance. - HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays. - Regular virtual company-wide events, including cooking classes, yoga, meditation and more. - The opportunity to learn and develop from some of the best and brightest minds in the industry! Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying. About ScienceLogic ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to resolve and predict problems faster in a digital, ephemeral world. Its solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation. www.sciencelogic.com

About ScienceLogic… ScienceLogic is redefining IT operations for the modern enterprise. Our AIOps platform empowers organizations to achieve Autonomic IT — where systems are self-healing, self-optimizing, and seamlessly aligned with business outcomes. We help enterprises and service providers gain unified visibility across hybrid and multi-cloud environments, automate workflows, and unlock performance at scale. We’re accelerating digital transformation through the power of automation, AI, and analytics — giving IT and business leaders the tools to deliver superior customer experiences, drive efficiency, and innovate with confidence. QA Systems Engineer What we are looking for… We are looking for a QA Systems Engineer to own and evolve a critical engineering lab environment that supports product development, testing, and validation. This role combines infrastructure ownership with hands-on QA engineering, acting as “Customer Zero” to ensure product quality in real-world scenarios before release. You’ll work across cloud and on-prem environments, collaborate with multiple engineering teams, and play a key role in ensuring scalability, reliability, and performance. What you’ll be doing…. • Coordinate testing activities across shared lab resources and multiple engineering teams • Manage, maintain, and optimize lab infrastructure used for development and testing • Deploy and upgrade applications across lab environments and cloud platforms (AWS, Azure, GCP) • Develop and maintain simulators and mock devices to support internal testing needs • Partner with QA leads to review and approve test plans and UAT standards • Design and execute backend, end-to-end, security, and performance tests • Generate and present reports (defect, execution, summary) for Product and Engineering stakeholders • Identify, provision, and scale resources to ensure lab reliability and performance • Conduct scale testing and capacity planning analysis Qualities you possess…. Must Haves • Bachelor’s degree in a related field or equivalent experience • 3–7 years of experience in infrastructure, cloud management, software testing, or QA engineering • Strong experience with both manual and automated testing methodologies • Proven ability to design and execute backend, end-to-end, security, and performance tests • Solid troubleshooting and analytical problem-solving skills • Experience creating test plans, strategies, scopes, and automation frameworks • Deep understanding of QA methodologies (black box, white box, gray box, test design, execution) • Strong understanding of SDLC best practices • Experience writing SQL queries for backend validation (MySQL, Oracle) • Knowledge of enterprise networking concepts (SNMP, MIBs, clustering) • Proficiency in scripting/programming (e.g., Python, JavaScript, PowerShell, Ansible, REST APIs) • Experience leveraging AI-assisted development and testing tools (e.g., Codex, Tabnine, Claude) to improve test design, automation, and troubleshooting efficiency • Excellent written and verbal communication skills with strong attention to detail Nice to Have • Experience testing across Linux, Windows, and macOS environments • Experience working in Agile development environments • Familiarity with automation frameworks (e.g., Selenium, TestCafe, BDD) • Ability to present findings to both technical and non-technical stakeholders • Experience with hardware or software-defined simulation tools • Strong project planning and resource coordination skills Benefits & Perks - Comprehensive medical, dental and vision plans. - 401(k) plan with employer match. - Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize. - Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization. - 5-year Service Milestone Sabbatical. - Paid parental leave. - Generous employee referral bonus program. - Pet insurance. - HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays. - Regular virtual company-wide events, including cooking classes, yoga, meditation and more. - The opportunity to learn and develop from some of the best and brightest minds in the industry! Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying. About ScienceLogic ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to resolve and predict problems faster in a digital, ephemeral world. Its solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation. www.sciencelogic.com

About ScienceLogic… ScienceLogic is redefining IT operations for the modern enterprise. Our AIOps platform empowers organizations to achieve Autonomic IT — where systems are self-healing, self-optimizing, and seamlessly aligned with business outcomes. We help enterprises and service providers gain unified visibility across hybrid and multi-cloud environments, automate workflows, and unlock performance at scale. We’re accelerating digital transformation through the power of automation, AI, and analytics — giving IT and business leaders the tools to deliver superior customer experiences, drive efficiency, and innovate with confidence. Who we are… Our business development and sales organization are made of up high energy and self-motivated Sales Engineers, Account Executives and Business Development Representatives who are embedded in the industries we serve. We are a dynamic group of results-driven individuals committed to a common goal of delivering cutting edge technology solutions for hybrid cloud network monitoring and having fun while doing it. What we’re looking for… ScienceLogic is looking for a Business Development Representative (BDR) to join our growing teams. The successful candidate will be responsible for outbound prospecting and supporting our field sales teams. The candidate will develop new business opportunities via metric driven prospecting efforts and opportunity qualification. Candidates must have strong business development and communication skills combined with a basic understanding of technology infrastructure. What you’ll be doing… - Develop and aggressively identify sales opportunities through prospecting, cold calls & relationship development - Understand and effectively communicate ScienceLogic value propositions - Superior tenacity and objection handling skills - Develop and maintain relationships with prospects and partners in the IT Operations sector - Detailed and consistent use of Salesforce.com with emphasis on lead process and development - Lead generation expertise includes the ability to identify and develop new business prospects from multiple sources including prospect lists, discovery, and individual research - Qualify leads in Salesforce.com, Sciencelogic lead databases, and resources set forth by the Inside Sales Management, that may be generated from sales, tradeshows, marketing, referrals, partners, website, consultants, and call campaigns Qualities you possess… - One to three years of experience within an inside sales organization - Effective time management, ability to reach decision-makers and qualify sales opportunities - Ability to call into different industries - Ability to use Microsoft Office, Salesforce.com, LinkedIn, Outreach, Cognism, and other sales playbooks. Benefits & Perks - Comprehensive medical, dental and vision plans. - 401(k) plan with employer match. - Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize. - Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization. - 5-year Service Milestone Sabbatical. - Paid parental leave. - Generous employee referral bonus program. - Pet insurance. - HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays. - Regular virtual company-wide events, including cooking classes, yoga, meditation and more. - The opportunity to learn and develop from some of the best and brightest minds in the industry! Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At ScienceLogic, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which you are applying. About ScienceLogic ScienceLogic is a leader in IT Operations Management, providing modern IT operations with actionable insights to resolve and predict problems faster in a digital, ephemeral world. Its solution sees everything across cloud and distributed architectures, contextualizes data through relationship mapping, and acts on this insight through integration and automation. www.sciencelogic.com